Benjamin S.
BS
Benjamin S.
Shop Owner
Small-Business (50 or fewer emp.)
"Great set up process, great features for the money. Love this product and will recommend it to all"
5/5
What do you like best about ARI (Auto Repair Software)?

The user friendly platform and it's invoicing feature. Review collected by and hosted on G2.com.

What do you dislike about ARI (Auto Repair Software)?

The layout of the app/website frustrates me sometimes..... It works fine but just the look of it frustrates me! Review collected by and hosted on G2.com.

Verified User in Automotive
UA
Verified User in Automotive
Small-Business (50 or fewer emp.)
"Ahop owner"
5/5
What do you like best about ARI (Auto Repair Software)?

Cost of the program is very affordable and Review collected by and hosted on G2.com.

What do you dislike about ARI (Auto Repair Software)?

The fact we had Mitchell through them then one day its taken away Review collected by and hosted on G2.com.

Coby S.
CS
Coby S.
Shop owner, technician
Small-Business (50 or fewer emp.)
"Needs some more features added for card payments, scheduling still needs work for appointments"
4/5
What do you like best about ARI (Auto Repair Software)?

The estimate creating and job cards. Easy to navigate Review collected by and hosted on G2.com.

What do you dislike about ARI (Auto Repair Software)?

There is no direct chat and cannot take a card payment directly from the software without buying equipment Review collected by and hosted on G2.com.

TT
Tyler T.
Owner / sole proprietor
Small-Business (50 or fewer emp.)
"Title: ARI is the Perfect SMS for My Mobile Auto Repair Business!"
4.5/5
What do you like best about ARI (Auto Repair Software)?

What I love most about ARI is how user-friendly and customizable it is. Whether I’m logging parts, tracking labor, or managing payments, everything is seamless. The integrated features, like digital inspections and customer reminders, help me provide top-notch service while keeping my clients informed.

As a mobile mechanic, having a reliable SMS is crucial, and ARI delivers on every front. I highly recommend it to any independent shop or mobile technician looking for a powerful, all-in-one solution. Review collected by and hosted on G2.com.

What do you dislike about ARI (Auto Repair Software)?

I wish I could link Identifix like you can prodemand

I wish I could link payment options like zelle and venmo Review collected by and hosted on G2.com.

Richard C.
RC
Richard C.
Automotive Mechanic
Small-Business (50 or fewer emp.)
"Easiest way around"
4/5
What do you like best about ARI (Auto Repair Software)?

This app allows me to manage my business with ease Review collected by and hosted on G2.com.

What do you dislike about ARI (Auto Repair Software)?

I don't really have any downside to this app Review collected by and hosted on G2.com.

Jordan S.
JS
Jordan S.
CNA
Small-Business (50 or fewer emp.)
"Excellent Tool for Business Promotion"
5/5
What do you like best about ARI (Auto Repair Software)?

It helps with promotion of your business. Review collected by and hosted on G2.com.

What do you dislike about ARI (Auto Repair Software)?

Not sure yet. I'll let you know thoughs. Review collected by and hosted on G2.com.

William A.
WA
William A.
Automotive service manager
Automotive
Enterprise (> 1000 emp.)
"Organized"
5/5
What do you like best about ARI (Auto Repair Software)?

Organized and easy to use for vehicle fleet management Review collected by and hosted on G2.com.

What do you dislike about ARI (Auto Repair Software)?

Nothing, the ease of operation when dealing with automotive fleet management and maintenance is extremely efficient Review collected by and hosted on G2.com.

Response from Hristo B. of ARI (Auto Repair Software)
Edit edit

Thanks for the feedback, William!

We will continue to develop our solution and help keep your business organized.

BM
Brad M.
Owner operator
Small-Business (50 or fewer emp.)
"Great for starting businesses"
3.5/5
What do you like best about ARI (Auto Repair Software)?

The inspection sheets are good and u can customise them or create your own Review collected by and hosted on G2.com.

What do you dislike about ARI (Auto Repair Software)?

The api integration for Australian suppliers Review collected by and hosted on G2.com.

Response from Hristo B. of ARI (Auto Repair Software)
Edit edit

Hey Brad,

Thanks for the feedback. It's good that you find the customizable inspections convenient. Could you please send us an email at contact@ari.app and let us know which Australian suppliers and integrations you would like to see in the app?

Regards,

Team ARI

Gabrijele S.
GS
Gabrijele S.
OWNER
Small-Business (50 or fewer emp.)
"ARI IS OKAY FOR A LOT OF THINGS"
3.5/5
What do you like best about ARI (Auto Repair Software)?

I LIKE HOW EASY IT IS TO CREATE AN INVOICE AND HOW EASY IT IS TO CREATE APPTS OR KEEP TRACK OF CUSTOMERS. Review collected by and hosted on G2.com.

What do you dislike about ARI (Auto Repair Software)?

THE REPORTS ARE POOR AND IS NOT ACCURATE MOST OF THE TIME. KEEPING TRACK OF THE PARTS INVENTORY AND EXPENSES IS ALSO NOT ACCURATE. I AM NOT ABLE TO TRANSFER AYTHING TO QUICKBOOKS EITHER FOR SOME REASON. OTHER FEATURES ARE PRETTY DIFFICULT TO USE AND TO UNDERSTAND. Review collected by and hosted on G2.com.

Verified User in Automotive
UA
Verified User in Automotive
Small-Business (50 or fewer emp.)
"great program, and contiually gets better"
5/5
What do you like best about ARI (Auto Repair Software)?

ease of use across multiple platforms. customer support is great Review collected by and hosted on G2.com.

What do you dislike about ARI (Auto Repair Software)?

labor guides are incorrect. times are much lower than actual Review collected by and hosted on G2.com.