Same Day Auto H.
SH
Same Day Auto H.
10
Small-Business (50 or fewer emp.)
"Best Auto Repair Solution Software at an Affordable Monthly Rate"
5/5
What do you like best about ARI (Auto Repair Software)?

This is the best auto repair solution software, with an affordable monthly rate. Other, more expensive software doesn’t offer much more, but still charges far too much. Review collected by and hosted on G2.com.

What do you dislike about ARI (Auto Repair Software)?

so far I'm satisfied. I like what i get. Review collected by and hosted on G2.com.

Marvin L.
ML
Marvin L.
"Efficient Customer Management but Needs Improved Estimate Features"
5/5
What do you like best about ARI (Auto Repair Software)?

I really appreciate ARI for its efficient appointment-setting feature, which streamlines my scheduling tasks. The functionality that allows me to send estimates and invoices to customers, where they can sign and agree to them, is particularly valuable. This ensures clarity and mutual agreement, enhancing my efficiency in managing customer relations. Additionally, I find that these features help me keep track of both customers and vehicle status, as well as organize appointments efficiently. The ability to compile parts and estimates seamlessly within ARI is another advantage, saving me time and improving accuracy in my daily operations. I also appreciated how simple the initial setup was, making my transition to using ARI very smooth and hassle-free. Review collected by and hosted on G2.com.

What do you dislike about ARI (Auto Repair Software)?

I dislike the built-in estimate aspect of ARI. It needs to have more options for different repairs and labor times to be more effective. Review collected by and hosted on G2.com.

Verified User
G
Verified User
Small-Business (50 or fewer emp.)
"Affordable, User-Friendly with Excellent Support"
5/5
What do you like best about ARI (Auto Repair Software)?

I appreciate ARI (Auto Repair Software) for its affordable price point with continued improvements and upgrades. I like the general ease of use and customer portal access for customers. It's easy to use and learn, which makes the setup process simple. Review collected by and hosted on G2.com.

What do you dislike about ARI (Auto Repair Software)?

Recently customers have reported intermittent issues with loading invoices via mobile. When customers viewed the invoice, it would not pan/move to allow the customer to view the complete invoice. Review collected by and hosted on G2.com.

Asher J.
AJ
Asher J.
Owner
Small-Business (50 or fewer emp.)
"Simple, easy, and efficient."
4.5/5
What do you like best about ARI (Auto Repair Software)?

ARI is perfect for mobile automotive servicing. It's very user friendly, and easy to customize to my liking. My customers have no issue viewing invoices and paying deposits. The dashboard tab allows me to track all expenses, invoices paid, and customer visits. I prefer this app over CDK. Review collected by and hosted on G2.com.

What do you dislike about ARI (Auto Repair Software)?

The only thing that has become a hinderance, is the fact that I'm unable to limit employees from viewing the business profits and margins. This has lead to some conflict, and I wish there was a way to prevent access from them. Review collected by and hosted on G2.com.

Response from Hristo B. of ARI (Auto Repair Software)

Hello Asher,

It's wonderful to hear that we are helping your mobile servicing business! You can limit what information your employees can see in the Profile -> User Roles section of ARI. You can restrict access to payments and limit their ability to edit invoices and create Job Cards only.

Hope that helps! Best regards,

Team ARI

Izabel N.
IN
Izabel N.
"Effortless Setup and Robust Features Make ARI Stand Out"
5/5
What do you like best about ARI (Auto Repair Software)?

I like the features of ARI, particularly the ability to send text messages to customers. This feature is really handy because I can send pictures of anything that needs to be replaced even after the customers have left. It helps me keep everything in order, easily tracking the customers that come into and leave the shop. The invoicing process is also seamlessly integrated, allowing me to efficiently manage and send invoices to customers. The setup of ARI was a breeze; I didn't experience any trouble setting it up, which was a relief. Overall, ARI's comprehensive functionality, particularly in comparison to what I used before, Auto Labor Time Expert, makes it stand out positively for me since it offers more features than its predecessor. Review collected by and hosted on G2.com.

What do you dislike about ARI (Auto Repair Software)?

There is no problem I like all the features Review collected by and hosted on G2.com.

Luna G.
LG
Luna G.
Owner
Small-Business (50 or fewer emp.)
"my ARI review"
4.5/5
What do you like best about ARI (Auto Repair Software)?

I find the labor guides and parts integration to be the best in my opinion. I was looking for an alternative to mitchell1 and this seems to be the best alternative that won't break the bank. Review collected by and hosted on G2.com.

What do you dislike about ARI (Auto Repair Software)?

Some of the app layout. The time it takes to load labor guides. The inconsistency of the AI, would be nice to have a DATABASE like prodemand, alldata etc. Some features are difficult to find and not too intuitive for new users. Review collected by and hosted on G2.com.

Joshua P.
JP
Joshua P.
"Effortlessly Keeps Us Organized, Highly Recommended"
5/5
What do you like best about ARI (Auto Repair Software)?

I really appreciate using ARI because it significantly keeps me organized with all my tasks. I love that everything I need is conveniently all in one place, which streamlines my daily operations. The direct access to parts technology is extremely valuable to me, as it enables efficient parts ordering and management. The labor guides and estimate functionalities are also fantastic features that I use regularly, aiding in the precision and efficiency of my work. Furthermore, the initial setup of ARI was very easy, which was a pleasant surprise and made the transition smooth. My overall satisfaction with the service is so high that I’d rate it an 11 out of 10 when recommending it to friends or colleagues. Review collected by and hosted on G2.com.

What do you dislike about ARI (Auto Repair Software)?

Nothing at all Ari is great Review collected by and hosted on G2.com.

Adrian M.
AM
Adrian M.
Small-Business (50 or fewer emp.)
"Quick and Simple Quotes with ARI"
5/5
What do you like best about ARI (Auto Repair Software)?

I like the easy and simple system of ARI (Auto Repair Software). I also really appreciate the ability to make quick quotes, which is especially useful for my business. Additionally, I found that the initial setup was super easy. Review collected by and hosted on G2.com.

What do you dislike about ARI (Auto Repair Software)?

that there are more affordable plans for small businesses Review collected by and hosted on G2.com.

Adam - T.
AT
Adam - T.
Owner
Small-Business (50 or fewer emp.)
"High dollar experience for a small price"
5/5
What do you like best about ARI (Auto Repair Software)?

First off, starting a new business, cost was a big thing. For the features ARI has, it was a no brainer. I can connect to QuickBooks, Mitchell1, send emails and texts from the software which is a big help when communicating with a customer. It has many other customizable features that make it so easy to use. It shows profit on each job and the job cards make it easy to see where I am in the process. Review collected by and hosted on G2.com.

What do you dislike about ARI (Auto Repair Software)?

The one feature I wish it had was that I could "close" the RO after it is done and paid and remove it from the Invoices screen and have it go into a more history status so I don't always have to sift through my invoices. Review collected by and hosted on G2.com.

TA
Thomas A.
"Effortless Customer Management with ARI, Needs Faster Loading"
4/5
What do you like best about ARI (Auto Repair Software)?

I find ARI incredibly useful for my business operations. One of the standout features is the text messaging functionality, which allows me to communicate efficiently with my customers. It's a feature I use frequently and appreciate greatly. Additionally, ARI has made streamlining invoices and tracking customer information much simpler, partly due to its ability to send easy-to-use text links to customers. Moreover, I found the initial setup to be very straightforward, which helped me get started quickly with minimal hassle. Review collected by and hosted on G2.com.

What do you dislike about ARI (Auto Repair Software)?

I dislike that ARI is slow to load certain pages, which can be frustrating and disrupts my workflow when I'm trying to manage invoices and customer records efficiently. Review collected by and hosted on G2.com.