--- title: ARI (Auto Repair Software) Reviews meta_title: 'ARI (Auto Repair Software) Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 123 reviews by the users' company size, role or industry to find out how ARI (Auto Repair Software) works for a business like yours. aggregate_rating: rating_value: 4.6 review_count: 123 scale: '5' date_modified: '2026-08-04' parent_category: name: Automotive url: https://www.g2.com/categories/automotive --- # ARI (Auto Repair Software) Reviews **Vendor:** ARI **Category:** [Auto Shop Management Software](https://www.g2.com/categories/auto-shop-management) **Average Rating:** 4.6/5.0 **Total Reviews:** 123 ## About ARI (Auto Repair Software) ARI (Auto Repair Software) is a comprehensive shop management solution designed to assist auto repair shops and mobile mechanics in streamlining their operations. This software caters to both start-up and established auto care businesses, providing a centralized platform that encompasses all essential features necessary for effective shop management. The target audience for ARI includes independent mechanics, small auto repair shops, and larger automotive service centers. By offering a suite of tools tailored to the unique needs of these users, ARI enables mechanics to manage their daily tasks more efficiently. The software's capabilities extend to invoicing, quote generation, vehicle inspections, and VIN lookup, making it a versatile choice for various auto repair scenarios. Additionally, it supports mobile mechanics who require on-the-go access to essential features, enhancing their ability to serve customers effectively. Key features of ARI include AI data extraction, work order management, a client portal, and license plate recognition. These functionalities not only simplify mechanics' workflows but also improve customer interaction. For instance, the client portal allows customers to view their service history and upcoming maintenance needs, fostering transparency and trust. The software also includes robust accounting and reporting tools, enabling shop owners to track their financial performance and make informed business decisions. ARI stands out in the auto repair software category by continuously evolving based on user feedback. This commitment to improvement ensures that the platform remains relevant and effective in addressing the challenges faced by auto repair professionals. By integrating features that save time and enhance profitability, ARI empowers users to focus on what they do best—providing high-quality automotive services while keeping their customers satisfied. ## ARI (Auto Repair Software) Pros & Cons **What users like:** - Users appreciate the **ease of use** of ARI, which simplifies business management with its clean interface. (52 reviews) - Users value the **easy invoicing process** in ARI, enhancing customer interactions and overall shop efficiency. (32 reviews) - Users love the **versatile features** of ARI, including invoicing, inventory, and customizable options that enhance efficiency. (25 reviews) - Users praise the **simple initial setup** of ARI, facilitating a smooth and hassle-free transition to the software. (18 reviews) - Users value ARI for its **efficient communication features** that simplify invoicing and enhance customer relations seamlessly. (17 reviews) - Estimate Creation (16 reviews) - Affordability (13 reviews) - Users commend the **responsive customer support** of ARI, appreciating quick solutions and helpful assistance when needed. (13 reviews) - Integrations (12 reviews) - Inventory Management (12 reviews) **What users dislike:** - Users note the **missing features** like direct payment options and useful databases, affecting overall usability and efficiency. (10 reviews) - Users struggle with **poor navigation** , finding it challenging to maneuver through functions and utilize keyboard shortcuts effectively. (9 reviews) - Users find the **slow performance** of ARI frustrating, as it disrupts their workflow with delays and crashes. (9 reviews) - Users report **navigation issues** with ARI, finding it difficult to manage job cards and navigate pop-ups efficiently. (7 reviews) - Users experience **invoicing issues** , particularly with layout, integration, and accuracy of reports and inventory tracking. (6 reviews) - Estimation Issues (5 reviews) - Users feel the product is **expensive** and express dissatisfaction with additional costs for certain features. (5 reviews) - Users find the **insufficient information** limits their ability to efficiently access past repair records and job details. (5 reviews) - Access Limitations (4 reviews) - Limited Functionality (4 reviews) ## ARI (Auto Repair Software) Reviews ### 1. Effortless to Use with Great Features and VIN Lookup **Rating:** 5.0/5.0 stars **Reviewed by:** Chris S. | Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** November 04, 2025 **What do you like best about ARI (Auto Repair Software)?** Ease of use. Features. Vin lookup and parts ordering is good **What do you dislike about ARI (Auto Repair Software)?** The app won't work if there's no service. Some things should still be able to work if there's no service like editing work orders and times **What problems is ARI (Auto Repair Software) solving and how is that benefiting you?** Keeps customers organized ### 2. Comprehensive Tools and Outstanding Customer Service **Rating:** 5.0/5.0 stars **Reviewed by:** Shailesh S. | RM-Purchase Executive , Small-Business (50 or fewer emp.) **Reviewed Date:** January 02, 2026 **What do you like best about ARI (Auto Repair Software)?** It provides a wide range of tools for the auto shop, covering everything from invoicing to diagnostics. **What do you dislike about ARI (Auto Repair Software)?** I have no complaints about the , as the customer service is genuinely excellent. **What problems is ARI (Auto Repair Software) solving and how is that benefiting you?** This tool is useful for VIN decoding, managing inventory, and setting service reminders. **Official Response from Hristo B.:** > Thanks for the feedback, Shailesh. Wе are glad it meets your requirements, and you find the customer service excellent. We'll continue to improve the software and maintain a stellar level of customer service. ### 3. ARI For Auto Support **Rating:** 3.5/5.0 stars **Reviewed by:** Felicia u. | Store Protection Specialist, Small-Business (50 or fewer emp.) **Reviewed Date:** October 28, 2025 **What do you like best about ARI (Auto Repair Software)?** It's easy to use for a simple person like myself that doesn't have much knowledge in auto and repair and helps you grasps an understanding where your able to learn about cars **What do you dislike about ARI (Auto Repair Software)?** There's lots of information packed into this app and it can take much of your time to read thoroughly though it is very helpful **What problems is ARI (Auto Repair Software) solving and how is that benefiting you?** Understanding overall auto repair and finding my own self support **Official Response from Hristo B.:** > Thanks for the review, Felicia. We are glad that you find the app useful and educational. If you need additional resources, don't hesitate to reach out, and we will help you. Regards, Team ARI ### 4. Owner **Rating:** 5.0/5.0 stars **Reviewed by:** Jarvis L. | Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** November 10, 2025 **What do you like best about ARI (Auto Repair Software)?** Vehicle history and vin decoding and plate decoding **What do you dislike about ARI (Auto Repair Software)?** Nothing I like about Ari everything is good **What problems is ARI (Auto Repair Software) solving and how is that benefiting you?** The quickness of adding vehicles and clients ### 5. alfadha workshop **Rating:** 5.0/5.0 stars **Reviewed by:** Khaldoon l. | Team leader, Small-Business (50 or fewer emp.) **Reviewed Date:** July 15, 2025 **What do you like best about ARI (Auto Repair Software)?** Beautiful appearance and ease of movement between different sections of commands **What do you dislike about ARI (Auto Repair Software)?** It has only one drawback, which is slow response and reply. **What problems is ARI (Auto Repair Software) solving and how is that benefiting you?** He has been my favorite assistant for following up on customer complaints regarding auto repairs and has improved the quality of services and increased revenue. **Official Response from Hristo B.:** > We truly appreciate the generous review. We are glad you like the design and make the most out of it. We made some changes to our customer support system recently, and you should see some faster replies now. If you have a more detailed request, don't hesitate to reach out via email. Regards, Team ARI ### 6. My Ari review **Rating:** 4.0/5.0 stars **Reviewed by:** Katrina B. | Overnight stock associate , Small-Business (50 or fewer emp.) **Reviewed Date:** August 11, 2025 **What do you like best about ARI (Auto Repair Software)?** I like that you have so many options from invoices to inventory list, job card, inspections,estimates you name it you got it. They are very useful features. **What do you dislike about ARI (Auto Repair Software)?** I Just dont like that you have to pay for some stuff wish it was all free. **What problems is ARI (Auto Repair Software) solving and how is that benefiting you?** It helps with literally everything its so very useful and user friendly ### 7. The Only Tool Auto Shops Need to Manage Leads, Jobs, and Revenue **Rating:** 4.0/5.0 stars **Reviewed by:** Rajeevlochan P. | CEO, Founder, Small-Business (50 or fewer emp.) **Reviewed Date:** May 21, 2025 **What do you like best about ARI (Auto Repair Software)?** The client and vehicle history tracking is top tier, especially for shops managing repeat customers or fleets. Every interaction is logged, every repair is documented, and follow ups are easy. That kind of continuity drives retention. **What do you dislike about ARI (Auto Repair Software)?** Right now, most of that has to be done outside the platform, which can cause friction if a shop doesn’t already have a CRM or marketing system in place. Even simple integrations with tools like Mailchimp, ActiveCampaign, or Zapier would go a long way. **What problems is ARI (Auto Repair Software) solving and how is that benefiting you?** ARI is solving a huge pain point that I’ve seen over and over in auto repair shops: disconnected systems and manual workflows. ### 8. Excellent software on a budget **Rating:** 4.5/5.0 stars **Reviewed by:** Jose S. | Shop Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** July 03, 2025 **What do you like best about ARI (Auto Repair Software)?** Absolutely great capability, lots of customization. It's a fantastic piece of software that you can ramp up to use 100% of. CarFax reporting is awesome. From having multiple users, to easy exporting to QuickBooks, to PartsTech integration. Software is full of features. **What do you dislike about ARI (Auto Repair Software)?** Wish that it listed parts/labor by job on the invoice instead of all parts and all labor items sorted categorically. Also wish it had Wave integration **What problems is ARI (Auto Repair Software) solving and how is that benefiting you?** CarFax reporting. Profit analysis. Streamlined process for inspections, pictures, and parts ordering. **Official Response from Hristo B.:** > Thanks for the awesome feedback, Jose. We love the fact that you are taking advantage of the customization options, many features, and key integrations. We are committed to improving the workflow of every one of our users, and I'll share the feature requests with our technical team and see if we can start working on the Wave integration and hopefully improve the parts/ labor layout on invoices. Kind regards, Team ARI ### 9. "ARI Delivers Real Results for Busy Auto Shops Like Ours" **Rating:** 5.0/5.0 stars **Reviewed by:** Christy L. | Service Advisor, Small-Business (50 or fewer emp.) **Reviewed Date:** May 16, 2025 **What do you like best about ARI (Auto Repair Software)?** As a Service Advisor, I’m constantly juggling appointments, customer updates, vehicle histories, and parts inventory. ARI simplifies all of that with a clean, easy to navigate interface. **What do you dislike about ARI (Auto Repair Software)?** There are small lags and occasionally clunky navigation when trying to update jobs or access reports on the go, especially in a busy workshop setting. **What problems is ARI (Auto Repair Software) solving and how is that benefiting you?** ARI brought all of that under one roof. Now we can book appointments, create estimates, track parts, and manage customer communication in one place. The digital vehicle history is especially useful we can instantly see what work has been done and when, which helps us build trust with repeat customers. ### 10. “Streamlining Auto Repair Education Through Industry Standard Software” **Rating:** 5.0/5.0 stars **Reviewed by:** Neil T. | business development manager, Mid-Market (51-1000 emp.) **Reviewed Date:** May 15, 2025 **What do you like best about ARI (Auto Repair Software)?** The software is easy to navigate, and the comprehensive features like appointment scheduling, invoicing, and inventory management give students hands on experience that goes beyond theory. **What do you dislike about ARI (Auto Repair Software)?** What I dislike most about ARI is that some features, particularly the reporting tools, could be better tailored for educational use. As an education program, we’d benefit from reports that track student progress or simulate business scenarios to help with assessments and learning outcomes. **What problems is ARI (Auto Repair Software) solving and how is that benefiting you?** while the interface is generally user friendly, certain advanced features could use clearer guidance or tutorials to help new users, especially students who may be unfamiliar with shop management software. ### 11. Helping Our Clients in the Auto Sector Work Smarter, Not Harder **Rating:** 5.0/5.0 stars **Reviewed by:** Hanna S. | Recruitment Consultant, Small-Business (50 or fewer emp.) **Reviewed Date:** May 28, 2025 **What do you like best about ARI (Auto Repair Software)?** From what we’ve observed through client feedback, the diagnostic features help streamline how jobs are created, and the ability to instantly generate professional invoices boosts customer confidence. **What do you dislike about ARI (Auto Repair Software)?** While ARI is a fantastic tool overall, one thing that comes up occasionally from our clients is the learning curve during the initial setup phase. **What problems is ARI (Auto Repair Software) solving and how is that benefiting you?** ARI is solving one of the most common pain points in the auto repair industry admin overload. Many of the workshops we work with spend far too much time juggling paperwork, manually creating estimates, or struggling with inconsistent invoicing processes. **Official Response from Hristo B.:** > Thanks for the review, Hanna. Cutting admin time and improving the workflow is what we do well, and it's awesome that you are seeing the results with our software. ### 12. Couldn’t ask for a better all-in-one mobile mechanic business application **Rating:** 5.0/5.0 stars **Reviewed by:** Scott . | Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** September 20, 2025 **What do you like best about ARI (Auto Repair Software)?** Couldn’t ask for a better all-in-one mobile mechanic business application. The ease of changing an estimate to invoice and online payment method is seamless! **What do you dislike about ARI (Auto Repair Software)?** Still lacking many jobs within the job guide **What problems is ARI (Auto Repair Software) solving and how is that benefiting you?** Liking and payments **Official Response from Hristo B.:** > Hey Scott, Thanks for the positive review. We are actively expanding the jobs covered in our labor guides feature. We recently pushed an accuracy update, and we hope that will improve the service significantly. Regards, Team ARI ### 13. Must have app for any automotive business **Rating:** 5.0/5.0 stars **Reviewed by:** Chancey G. | Office manager, Small-Business (50 or fewer emp.) **Reviewed Date:** August 11, 2025 **What do you like best about ARI (Auto Repair Software)?** This app helps you manage every aspect of a running small business and keeps you ahead of the rest in the automotive industry. **What do you dislike about ARI (Auto Repair Software)?** Some of the emails are a little repetitive. **What problems is ARI (Auto Repair Software) solving and how is that benefiting you?** ARI keeps everything from clients to time clock organized for me giving me more time to spend with my customers and build relationships. ### 14. New to Ari, pretty good so far **Rating:** 4.5/5.0 stars **Reviewed by:** Brandon E. | Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** August 02, 2025 **What do you like best about ARI (Auto Repair Software)?** It is extremely easy to use. It is a less expensive option vs the competition. I was paying way too much until I found this software **What do you dislike about ARI (Auto Repair Software)?** I haven't really found anything I dislike about it so far. **What problems is ARI (Auto Repair Software) solving and how is that benefiting you?** I use Ari for all aspects of my small auto shop. It saves me several hours a month. ### 15. ARI is a great product at a reasonable price. **Rating:** 5.0/5.0 stars **Reviewed by:** Kevin C. | administrative assistant, Small-Business (50 or fewer emp.) **Reviewed Date:** September 17, 2025 **What do you like best about ARI (Auto Repair Software)?** the price is the selling point for me. I couldn't stress that more. **What do you dislike about ARI (Auto Repair Software)?** the "mark-up" section is the least helpful and hardest to use. **What problems is ARI (Auto Repair Software) solving and how is that benefiting you?** estimate writing is the primary purpose of implementing ARI. **Official Response from Hristo B.:** > Hey, Thanks for taking the time to leave this review! We are glad that you find the price reasonable and the software does the for you. Regards, Team ARI ### 16. Satisfied User For Several Years **Rating:** 5.0/5.0 stars **Reviewed by:** Raymond H. | Owner Operator, Small-Business (50 or fewer emp.) **Reviewed Date:** July 15, 2025 **What do you like best about ARI (Auto Repair Software)?** Interface is easy to use, Kony or the support team are usually very helpful to resolve any issues or lend advice. The software is a great tool for keeping track of the details and integrates easy enough with Quickbooks. **What do you dislike about ARI (Auto Repair Software)?** Having to have access to All data or Mitchell to acess Technical Information. **What problems is ARI (Auto Repair Software) solving and how is that benefiting you?** A structure way to offer repair orders with easy ways to pay. ### 17. “The Go-To Tool for VIN Lookup, Quotes, and Inspections” **Rating:** 5.0/5.0 stars **Reviewed by:** Vince R. | Co-Founder, Small-Business (50 or fewer emp.) **Reviewed Date:** May 14, 2025 **What do you like best about ARI (Auto Repair Software)?** The invoicing and quote generation features are incredibly streamlined and professional, which helps smaller shops present a polished image to their customers. The VIN lookup and vehicle inspection tools add a level of accuracy and transparency that clients genuinely appreciate. **What do you dislike about ARI (Auto Repair Software)?** The interface, though functional, could use a more modern design to match the clean feel of other SaaS tools on the market. **What problems is ARI (Auto Repair Software) solving and how is that benefiting you?** ARI brought all these processes into one streamlined platform. Now, service teams can generate accurate quotes quickly, create detailed vehicle inspections with photo evidence, and lookup VINs instantly for precise vehicle information. ### 18. Easy Setup, Perfect for Invoicing Needs **Rating:** 5.0/5.0 stars **Reviewed by:** Shelby k. **Reviewed Date:** August 22, 2025 **What do you like best about ARI (Auto Repair Software)?** I enjoy using ARI as it was easy to set up with its step-by-step guidance. The quoting and invoicing features are particularly useful, streamlining the process and reducing the need for extensive research. Its ability to generate accurate customer quotes and invoices is incredibly beneficial for my auto repair shop. **What do you dislike about ARI (Auto Repair Software)?** So far I haven’t found anything I didn’t like **What problems is ARI (Auto Repair Software) solving and how is that benefiting you?** I use the product to streamline quoting and invoicing, significantly reducing the research required and enhancing accuracy for customer quotes. ### 19. Ease of use **Rating:** 5.0/5.0 stars **Reviewed by:** Mike B. | Mechanic, Small-Business (50 or fewer emp.) **Reviewed Date:** August 11, 2025 **What do you like best about ARI (Auto Repair Software)?** It was very user friendly and the price point was great for a start up company **What do you dislike about ARI (Auto Repair Software)?** I had no issues with the way it worked for the short time I had it **What problems is ARI (Auto Repair Software) solving and how is that benefiting you?** It gave me a great software for my company to use ### 20. User-Friendly Interface, But Pricey **Rating:** 3.5/5.0 stars **Reviewed by:** Temple B. | Lead Mechanic/Co-Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** December 03, 2025 **What do you like best about ARI (Auto Repair Software)?** It's easy to navigate interface and controls. **What do you dislike about ARI (Auto Repair Software)?** It's overall cost as a software program. **What problems is ARI (Auto Repair Software) solving and how is that benefiting you?** It solves a lot of shop categories including. Labor breakdowns. **Official Response from Hristo B.:** > Hello Temple, We are glad that you find the interface easy to use. As for the price, we believe it's quite fair and much cheaper than most of our competitors. However, we could hear out your case. Share your concern with our colleagues at contact@ari.app, and we’ll look into it for you. Regards, Team ARI ### 21. Effortless and User-Friendly App Experience **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Transportation/Trucking/Railroad | Small-Business (50 or fewer emp.) **Reviewed Date:** November 04, 2025 **What do you like best about ARI (Auto Repair Software)?** The easiness of the app. I like the ability to post payments etc all on one app **What do you dislike about ARI (Auto Repair Software)?** The app gets slow when you have alot of invoices. There are a few clitches at times. **What problems is ARI (Auto Repair Software) solving and how is that benefiting you?** all in one app ### 22. Easy to Use and Exceptionally Efficient **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Mechanical or Industrial Engineering | Small-Business (50 or fewer emp.) **Reviewed Date:** November 10, 2025 **What do you like best about ARI (Auto Repair Software)?** What is most helpful about ARI? Is that is was the website was easy to use and well organized. **What do you dislike about ARI (Auto Repair Software)?** What is the least I liked about ARI? I have no complaints about ARI the overall software is awesome saved me allot of time and got the job done. **What problems is ARI (Auto Repair Software) solving and how is that benefiting you?** What business problem is ARI solving for me? ARI is helping me stay organized and up to date with all the auto repairs. ### 23. Great and efficient **Rating:** 5.0/5.0 stars **Reviewed by:** Tanner L. | Owner/mechanic, Small-Business (50 or fewer emp.) **Reviewed Date:** July 11, 2025 **What do you like best about ARI (Auto Repair Software)?** This is the first software ive used for my company but being able to use multiple different platforms in one **What do you dislike about ARI (Auto Repair Software)?** Haven't found any yet its a great software with very reasonable price **What problems is ARI (Auto Repair Software) solving and how is that benefiting you?** It allows me to keep track of every vehicle im working on and being able to pull parts and labor from other websites ### 24. Simple and Easy to Use, But Room for Improvement **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Automotive | Small-Business (50 or fewer emp.) **Reviewed Date:** November 04, 2025 **What do you like best about ARI (Auto Repair Software)?** i like how simple the app layout is, compared to others **What do you dislike about ARI (Auto Repair Software)?** There should be complimentary leads for new accounts **What problems is ARI (Auto Repair Software) solving and how is that benefiting you?** Finding work in the area and it would make it easier for people to find me **Official Response from Hristo B.:** > Thanks for the review! We are constantly working to improve the layout, and we are happy it works out for you. As for discovery and leads, we are working on a different platform that can expose your shop. If you are interested in a beta or early access, we can inform you when we have something ready. Regards, Team ARI ### 25. "Boosting Productivity and Profitability for Auto Repair Pros" **Rating:** 5.0/5.0 stars **Reviewed by:** Gator M. | Business Development, Mid-Market (51-1000 emp.) **Reviewed Date:** May 16, 2025 **What do you like best about ARI (Auto Repair Software)?** I’m especially impressed with its support for mobile mechanics. Being able to access essential features on the go means businesses can expand their service areas and respond to customers faster, which ultimately drives growth. **What do you dislike about ARI (Auto Repair Software)?** Also, although the pricing is competitive, some smaller shops or individual mechanics might find the subscription tiers a bit restrictive if they’re only using a handful of features. **What problems is ARI (Auto Repair Software) solving and how is that benefiting you?** ARI is solving the common challenge of juggling multiple disconnected tools and manual processes in auto repair shops. ### 26. So far it is ok **Rating:** 4.0/5.0 stars **Reviewed by:** mohamed a. | Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** August 12, 2025 **What do you like best about ARI (Auto Repair Software)?** The price is okay compared to other softwares **What do you dislike about ARI (Auto Repair Software)?** Some functions are difficult to navigate like the clo k in and out, or that you need to manually ad job card to calendar **What problems is ARI (Auto Repair Software) solving and how is that benefiting you?** Keeping track of cars ### 27. Great set up process, great features for the money. Love this product and will recommend it to all **Rating:** 5.0/5.0 stars **Reviewed by:** Benjamin S. | Shop Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** August 11, 2025 **What do you like best about ARI (Auto Repair Software)?** The user friendly platform and it's invoicing feature. **What do you dislike about ARI (Auto Repair Software)?** The layout of the app/website frustrates me sometimes..... It works fine but just the look of it frustrates me! **What problems is ARI (Auto Repair Software) solving and how is that benefiting you?** The overall use of the software ### 28. Ahop owner **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Automotive | Small-Business (50 or fewer emp.) **Reviewed Date:** November 11, 2025 **What do you like best about ARI (Auto Repair Software)?** Cost of the program is very affordable and **What do you dislike about ARI (Auto Repair Software)?** The fact we had Mitchell through them then one day its taken away **What problems is ARI (Auto Repair Software) solving and how is that benefiting you?** Saving us money ### 29. Needs some more features added for card payments, scheduling still needs work for appointments **Rating:** 4.0/5.0 stars **Reviewed by:** Coby S. | Shop owner, technician, Small-Business (50 or fewer emp.) **Reviewed Date:** August 11, 2025 **What do you like best about ARI (Auto Repair Software)?** The estimate creating and job cards. Easy to navigate **What do you dislike about ARI (Auto Repair Software)?** There is no direct chat and cannot take a card payment directly from the software without buying equipment **What problems is ARI (Auto Repair Software) solving and how is that benefiting you?** Estimates and invoicing ### 30. Title: ARI is the Perfect SMS for My Mobile Auto Repair Business! **Rating:** 4.5/5.0 stars **Reviewed by:** Tyler T. | Owner / sole proprietor, Small-Business (50 or fewer emp.) **Reviewed Date:** February 07, 2025 **What do you like best about ARI (Auto Repair Software)?** What I love most about ARI is how user-friendly and customizable it is. Whether I’m logging parts, tracking labor, or managing payments, everything is seamless. The integrated features, like digital inspections and customer reminders, help me provide top-notch service while keeping my clients informed. As a mobile mechanic, having a reliable SMS is crucial, and ARI delivers on every front. I highly recommend it to any independent shop or mobile technician looking for a powerful, all-in-one solution. **What do you dislike about ARI (Auto Repair Software)?** I wish I could link Identifix like you can prodemand I wish I could link payment options like zelle and venmo **What problems is ARI (Auto Repair Software) solving and how is that benefiting you?** invoices and estimates in one place , everything I need in one app , wish it would link to my bank ### 31. Easiest way around **Rating:** 4.0/5.0 stars **Reviewed by:** Richard C. | Automotive Mechanic, Small-Business (50 or fewer emp.) **Reviewed Date:** August 11, 2025 **What do you like best about ARI (Auto Repair Software)?** This app allows me to manage my business with ease **What do you dislike about ARI (Auto Repair Software)?** I don't really have any downside to this app **What problems is ARI (Auto Repair Software) solving and how is that benefiting you?** Finances are simple and shop management ### 32. Excellent Tool for Business Promotion **Rating:** 5.0/5.0 stars **Reviewed by:** Jordan S. | CNA, Small-Business (50 or fewer emp.) **Reviewed Date:** November 06, 2025 **What do you like best about ARI (Auto Repair Software)?** It helps with promotion of your business. **What do you dislike about ARI (Auto Repair Software)?** Not sure yet. I'll let you know thoughs. **What problems is ARI (Auto Repair Software) solving and how is that benefiting you?** Start up ### 33. Organized **Rating:** 5.0/5.0 stars **Reviewed by:** William A. | Automotive service manager, Automotive, Enterprise (> 1000 emp.) **Reviewed Date:** February 17, 2025 **What do you like best about ARI (Auto Repair Software)?** Organized and easy to use for vehicle fleet management **What do you dislike about ARI (Auto Repair Software)?** Nothing, the ease of operation when dealing with automotive fleet management and maintenance is extremely efficient **What problems is ARI (Auto Repair Software) solving and how is that benefiting you?** Easy to use for communicating auto repairs and maintenance **Official Response from Hristo B.:** > Thanks for the feedback, William! We will continue to develop our solution and help keep your business organized. ### 34. Great for starting businesses **Rating:** 3.5/5.0 stars **Reviewed by:** Brad M. | Owner operator, Small-Business (50 or fewer emp.) **Reviewed Date:** July 14, 2025 **What do you like best about ARI (Auto Repair Software)?** The inspection sheets are good and u can customise them or create your own **What do you dislike about ARI (Auto Repair Software)?** The api integration for Australian suppliers **What problems is ARI (Auto Repair Software) solving and how is that benefiting you?** Still waiting on integration for Australian market **Official Response from Hristo B.:** > Hey Brad, Thanks for the feedback. It's good that you find the customizable inspections convenient. Could you please send us an email at contact@ari.app and let us know which Australian suppliers and integrations you would like to see in the app? Regards, Team ARI ### 35. ARI IS OKAY FOR A LOT OF THINGS **Rating:** 3.5/5.0 stars **Reviewed by:** Gabrijele S. | OWNER, Small-Business (50 or fewer emp.) **Reviewed Date:** February 07, 2025 **What do you like best about ARI (Auto Repair Software)?** I LIKE HOW EASY IT IS TO CREATE AN INVOICE AND HOW EASY IT IS TO CREATE APPTS OR KEEP TRACK OF CUSTOMERS. **What do you dislike about ARI (Auto Repair Software)?** THE REPORTS ARE POOR AND IS NOT ACCURATE MOST OF THE TIME. KEEPING TRACK OF THE PARTS INVENTORY AND EXPENSES IS ALSO NOT ACCURATE. I AM NOT ABLE TO TRANSFER AYTHING TO QUICKBOOKS EITHER FOR SOME REASON. OTHER FEATURES ARE PRETTY DIFFICULT TO USE AND TO UNDERSTAND. **What problems is ARI (Auto Repair Software) solving and how is that benefiting you?** ITS PROVIDING ME WITH A WAY TO KEEP TRACK OF INVOICES AND CUSTOMERS. I CAN ALSO MAKE A SCHEDULE WITH ARI AS WELL. ### 36. great program, and contiually gets better **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Automotive | Small-Business (50 or fewer emp.) **Reviewed Date:** July 09, 2025 **What do you like best about ARI (Auto Repair Software)?** ease of use across multiple platforms. customer support is great **What do you dislike about ARI (Auto Repair Software)?** labor guides are incorrect. times are much lower than actual **What problems is ARI (Auto Repair Software) solving and how is that benefiting you?** invoicing and crm ### 37. User friendly system **Rating:** 4.5/5.0 stars **Reviewed by:** Tammus D. | RV Technician and LLC Member, Small-Business (50 or fewer emp.) **Reviewed Date:** February 20, 2025 **What do you like best about ARI (Auto Repair Software)?** This system is great, tou can add your own tuch to it and make it your own. While getting done what is required to run a garage all from one place. Except for the werch turing. **What do you dislike about ARI (Auto Repair Software)?** Not much to say here, as the system will adjust for your needs. **What problems is ARI (Auto Repair Software) solving and how is that benefiting you?** They provide the tools necessary for running the papper side of the business all in one place with the ability to customize the pages for a professional tuch. All of this and in a great price and support system. ### 38. works well **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Automotive | Small-Business (50 or fewer emp.) **Reviewed Date:** August 11, 2025 **What do you like best about ARI (Auto Repair Software)?** works well for automotive software, easy to find things. **What do you dislike about ARI (Auto Repair Software)?** Won't intergrade into quickbooks with taxes in Canada, need to improve the layout of the invoice to be able to make everything closer. **What problems is ARI (Auto Repair Software) solving and how is that benefiting you?** having a good clean looking automotive invoicing software ### 39. Works great but is a little clunky in some aspects **Rating:** 2.5/5.0 stars **Reviewed by:** Verified User in Automotive | Small-Business (50 or fewer emp.) **Reviewed Date:** August 25, 2025 **What do you like best about ARI (Auto Repair Software)?** Affordability of the software and it does the job fine. **What do you dislike about ARI (Auto Repair Software)?** Clunky layout for parts and labor and some areas are difficult to navigate. **What problems is ARI (Auto Repair Software) solving and how is that benefiting you?** Creating invoices and estimates for clients vehicles. **Official Response from Hristo B.:** > Hello, thank you for your feedback. We would love it if you could point out what exactly you find clunky, and if it's only the part and labor layout or other sections as well. Please write to contact@ari.app, and the technical team will get in touch with you so we can address the concerns you raised. Otherwise, we are glad that you see value in the software, and it does the job for your business. Thanks again! ### 40. Great for the cost **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Automotive | Small-Business (50 or fewer emp.) **Reviewed Date:** July 10, 2025 **What do you like best about ARI (Auto Repair Software)?** Tracking my estimates and customers as well as expenses **What do you dislike about ARI (Auto Repair Software)?** Could use a routing map for creating job routes **What problems is ARI (Auto Repair Software) solving and how is that benefiting you?** Tracking customers and job quotes. Having access to the job times is really helpful for quoting ### 41. Super efficient, All in one! **Rating:** 5.0/5.0 stars **Reviewed by:** Frank W. | Unitized body structural repair technician , Automotive, Small-Business (50 or fewer emp.) **Reviewed Date:** February 07, 2025 **What do you like best about ARI (Auto Repair Software)?** The ability to invoice via email, text, or traditional paper. Things seem to go so much smoother when you're able to send invoices in an instant, in whatever fashion your customer prefers. No more dead end email addresses or unchecked mailboxes! **What do you dislike about ARI (Auto Repair Software)?** The mobile interface on the android application was a bit challenging to get used to but I was able to overcome it quickly **What problems is ARI (Auto Repair Software) solving and how is that benefiting you?** Multiple facets of estimate and invoice delivery methods, streamlined billing and work flow conflicts ### 42. Streamlining Fleet Management with Ease **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Automotive | Small-Business (50 or fewer emp.) **Reviewed Date:** March 05, 2025 **What do you like best about ARI (Auto Repair Software)?** I recently joined ARI and explored its multiple features. I liked the ease of use and the features it has. **What do you dislike about ARI (Auto Repair Software)?** Nothing to mention here because everything felt great about it. **What problems is ARI (Auto Repair Software) solving and how is that benefiting you?** I have started using ARI for inventory and accounting needs and it has significantly improved our operations. The platform offers a comprehensive suite of tools, from vehicle and client management to facilitating payments. ### 43. Great Affordable Shop Management Software **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Automotive | Small-Business (50 or fewer emp.) **Reviewed Date:** February 07, 2025 **What do you like best about ARI (Auto Repair Software)?** ARI helped streamline our invoicing and record keeping, it cut our bookwork time about in half. The ability to sync with quickbooks and to order parts on partstech puts it on par with other shop software at a more affordable price. ARI uses ai scanning to input both vehicle and customer information. The ARI team is always there to help when you have a problem or a feature request. Overall it is a great tool. **What do you dislike about ARI (Auto Repair Software)?** The software can be slow at times especially when the app is just launching. Sometimes the software glitches. **What problems is ARI (Auto Repair Software) solving and how is that benefiting you?** ARI reduces invoicing and bookwork time. It also helps keep the revenue up. ### 44. Great for beginners! **Rating:** 4.0/5.0 stars **Reviewed by:** zach j. | Diesel Technician, Small-Business (50 or fewer emp.) **Reviewed Date:** February 07, 2025 **What do you like best about ARI (Auto Repair Software)?** I like that the invoices can be sent to a customer directly from the app. Invoices have easy to read details so there is no confusion on the customers end **What do you dislike about ARI (Auto Repair Software)?** Nothing, everything is easy to use. Very satisfied with the software **What problems is ARI (Auto Repair Software) solving and how is that benefiting you?** It's helping me by keeping service orders accurate and organized which is very important to me. ### 45. Love it **Rating:** 5.0/5.0 stars **Reviewed by:** Kristen O. | Delivery Driver, Small-Business (50 or fewer emp.) **Reviewed Date:** May 26, 2025 **What do you like best about ARI (Auto Repair Software)?** It does so many things. I would definitely recommend it. Very helpful when you work on things and need to make invoices and keep inventory for everything. **What do you dislike about ARI (Auto Repair Software)?** Nothing everything thing is great with this app **What problems is ARI (Auto Repair Software) solving and how is that benefiting you?** Keeping up with inventory and invoices ### 46. ARI is very user friendly and makes running my business a breeze **Rating:** 5.0/5.0 stars **Reviewed by:** James P. | Automotive tech, Small-Business (50 or fewer emp.) **Reviewed Date:** February 24, 2025 **What do you like best about ARI (Auto Repair Software)?** I like how you can just scan the vin on a car and it pulls up all history of work done on that particular vehicle **What do you dislike about ARI (Auto Repair Software)?** It's a little pricy but I still thinks it's worth it. **What problems is ARI (Auto Repair Software) solving and how is that benefiting you?** Keeps everything very organized ### 47. Great Software! **Rating:** 5.0/5.0 stars **Reviewed by:** Marcus D. | Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** February 17, 2025 **What do you like best about ARI (Auto Repair Software)?** Very helpful estimating and managing inventory. **What do you dislike about ARI (Auto Repair Software)?** I have no complaints with using ARI. If they had an alternate guidebook resource it would be even better! **What problems is ARI (Auto Repair Software) solving and how is that benefiting you?** Helps with managing past invoices and retaining previous customer information. ### 48. ARI is a great tool **Rating:** 4.5/5.0 stars **Reviewed by:** Jason B. | Business Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** February 07, 2025 **What do you like best about ARI (Auto Repair Software)?** Dashboard is laid out well, easy to use, and everything you could want present. **What do you dislike about ARI (Auto Repair Software)?** Have not found anyting that has not been fuctional / beneficail as of yet. **What problems is ARI (Auto Repair Software) solving and how is that benefiting you?** Creating invoices, tracking customer information, providing labour times, inventory management. ### 49. Good for a small shop **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Automotive | Small-Business (50 or fewer emp.) **Reviewed Date:** February 18, 2025 **What do you like best about ARI (Auto Repair Software)?** One of the best features of ARI is the ability to share inspections and pictures with customers. **What do you dislike about ARI (Auto Repair Software)?** It is difficult to find a specific repair that was done to a vehicle in the past. **What problems is ARI (Auto Repair Software) solving and how is that benefiting you?** Sharing information with customers. Be it pictures, estimates, etc. The ability to email and/or text is awesome. ### 50. Great software **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Automotive | Small-Business (50 or fewer emp.) **Reviewed Date:** February 17, 2025 **What do you like best about ARI (Auto Repair Software)?** I like how easy it is to use for billing. **What do you dislike about ARI (Auto Repair Software)?** It would be better to be able to print bills without having to save them **What problems is ARI (Auto Repair Software) solving and how is that benefiting you?** Quick and easy billing. Better to use for our marketing ups rather then using a calculator and hand writing ## ARI (Auto Repair Software) Discussions - [What is ARI (Auto Repair Invoicing) used for?](https://www.g2.com/discussions/what-is-ari-auto-repair-invoicing-used-for) - 1 comment, 1 upvote - [View ARI (Auto Repair Software) pricing details and edition comparison](https://www.g2.com/products/ari-auto-repair-software/reviews?page=2§ion=pricing&secure%5Bexpires_at%5D=2026-08-04+17%3A35%3A50+-0500&secure%5Bsession_id%5D=0aab38fa-f2ca-4e48-892e-e3ad57a3a747&secure%5Btoken%5D=d6ca596ea9b1c0f4cbbd619090717fc093e566936e7e423314a94793511b2d05&format=llm_user) ## ARI (Auto Repair Software) Integrations - [360 Payments](https://www.g2.com/products/360-payments/reviews) - [DemandPRO](https://www.g2.com/products/demandpro/reviews) - [PartsTech](https://www.g2.com/products/partstech-partstech/reviews) - [QuickBooks Online](https://www.g2.com/products/quickbooks-online/reviews) - [Square Payments](https://www.g2.com/products/square-payments/reviews) - [Square Point of Sale](https://www.g2.com/products/square-point-of-sale/reviews) - [Stripe](https://www.g2.com/products/stripe-agentic-workflow-stripe/reviews) - [Wisetack](https://www.g2.com/products/wisetack/reviews) ## ARI (Auto Repair Software) Features **Shop Management** - Estimates and Invoicing - Parts Purchasing - Inventory Management - Service Orders - Labor Tracking **Operations Management - Auto Shop Management** - Appointment Scheduling - Inventory Management - Task Management - Digital Vehicle Inspection (DVI) - Employee Management **Technician Tools** - Preventative Maintenance and Inspections - Task Alerts - Labor Times and Wire Diagrams **Customer Relationship Management - Auto Shop Management** - Automated Reminders - Marketing - CRM **Customer Management** - Repair Updates - Customer Portal **Financial Management - Auto Shop Management** - Reports and Analytics - Billing and Invoicing - Estimating ## Top ARI (Auto Repair Software) Alternatives - [Shopmonkey](https://www.g2.com/products/shopmonkey/reviews) - 4.6/5.0 (410 reviews) - [AutoLeap](https://www.g2.com/products/autoleap/reviews) - 4.8/5.0 (742 reviews) - [Tekmetric](https://www.g2.com/products/tekmetric/reviews) - 4.9/5.0 (488 reviews)