AS
Ashik S.
"Frustrating Search, Insecure Login, and Consistency Challenges"
2.5/5
What do you like best about Arena PLM & QMS?

I use Arena PLM & QMS at work to keep track of product parts, suppliers, documentation, ECOs, and changes. It's treated as the source of truth for all production release parts and machines, and a go-to source for the latest released documentation. Review collected by and hosted on G2.com.

What do you dislike about Arena PLM & QMS?

I despise the search feature. There is no 'fuzzy' search and knowing the exact naming or part number is necessary to find the correct document. Also, when creating a part it's hard to keep a consistent structure across multiple people in the organization and sometimes duplicate information exists. Maybe this is an SSO issue but my Arena is most often logged out and I need to keep entering my email address every time I access the site whereas all my other Okta apps are fine and login automatically. Review collected by and hosted on G2.com.

Response from Kim Custodio of Arena PLM & QMS

Hi Ashik, thank you for flagging the issues you are experiencing. Improvements to search functionality will be introduced in our next release and planned improvements to the Arena AI to make searches easier and more efficient are also on our product roadmap. Please keep an eye out for that! Here is more guidance on creating parts and sign ons:

Part structures and naming conventions are defined and implemented by the individual company, but Arena can be configured to limit part creation to appropriate personnel to minimize incorrect and duplicate information in the system.

Logout times are established by the individual organization and may be modified by administrators. Entering credentials with each login safeguards customer data and ensures compliance with security requirements and policies.

Harry  L.
HL
Harry L.
Manufacturing Engineer II
Mid-Market (51-1000 emp.)
"Easy to use PLM system"
4/5
What do you like best about Arena PLM & QMS?

In general it's a very organized and integrated way to work in the organization. Review collected by and hosted on G2.com.

What do you dislike about Arena PLM & QMS?

The interface could be more modern and easy to use, search feature needs to be improved further. Review collected by and hosted on G2.com.

Response from Kim Custodio of Arena PLM & QMS

Hi Harry, thank you for reviewing Arena. We appreciate your feedback regarding the search function and are happy to hear you've found Arena easy to use and that it helps your company improve traceability.

Danny A.
DA
Danny A.
Quality
Small-Business (50 or fewer emp.)
"Excellent system"
5/5
What do you like best about Arena PLM & QMS?

It's an excellent app for handling day-to-day situations in my work tasks. Review collected by and hosted on G2.com.

What do you dislike about Arena PLM & QMS?

I really dig how this app works, in my routine day Review collected by and hosted on G2.com.

Response from Kim Custodio of Arena PLM & QMS

Hi Danny, thank you for reviewing Arena. We're happy you've found it useful and hope you continue to discover more value in our solution.

SB
Sai Vamsi B.
Mechanical Engineer 2
Enterprise (> 1000 emp.)
"Centralized Approvals and Phase Gates Make Compliance Tracking Easy"
5/5
What do you like best about Arena PLM & QMS?

How project requests, changes and items are in different fields. Able to get approvals and phase gate approvals from a single place and able to track all the progress anytime for compliance side Review collected by and hosted on G2.com.

What do you dislike about Arena PLM & QMS?

Need added features to track from production side of this? Need to use additional software like BAAN & SAP to track implementation side of projects. Ability to link such ERP systems or an inbuilt ERP system for such tracking would help tremendously. Review collected by and hosted on G2.com.

Response from Kim Custodio of Arena PLM & QMS

Hi Sai, thank you for taking the time to review Arena. We're happy to hear that our platform has helped with revision and change tracking and overall supported compliance for your organization.

Verified User in Biotechnology
UB
Verified User in Biotechnology
Small-Business (50 or fewer emp.)
"QMS Review of Arena"
4/5
What do you like best about Arena PLM & QMS?

I like the ability to connect items from different worlds through affected items. Review collected by and hosted on G2.com.

What do you dislike about Arena PLM & QMS?

The UI is difficult to use on small screens - a lot of the screen is taken up by the header.

The website is generally slow to load items. Review collected by and hosted on G2.com.

Response from Kim Custodio of Arena PLM & QMS

Thank you for leaving us a review. We're glad that Arena QMS has helped your organization with traceability and appreciate your feedback regarding the UI on small screens. We will share this with our product team to consider in future releases.

Verified User in Hospital & Health Care
UH
Verified User in Hospital & Health Care
Mid-Market (51-1000 emp.)
"Straightforward, Organized Part Finding for Templates and Reports"
5/5
What do you like best about Arena PLM & QMS?

Great using at work for finding parts in an organized manor for inspection templates or reports Review collected by and hosted on G2.com.

What do you dislike about Arena PLM & QMS?

Nothing everything is very straight forward and categorized, however at first it took some time getting use to finding certain things. Review collected by and hosted on G2.com.

Response from Kim Custodio of Arena PLM & QMS

Thank you for leaving us a review! We're happy to hear Arena helps keep you organized and hope you continue to realize more benefits as you continue to use our system.

Verified User in Medical Devices
UM
Verified User in Medical Devices
Small-Business (50 or fewer emp.)
"Powerful and pretty easy to use."
4/5
What do you like best about Arena PLM & QMS?

Searching has become a little easier in the newest version. Review collected by and hosted on G2.com.

What do you dislike about Arena PLM & QMS?

Remember the last few things I worked on and have them handy in case I want to return to them. Review collected by and hosted on G2.com.

Response from Kim Custodio of Arena PLM & QMS

Hi there,

Thank yo for taking the time to leave us a review! We're glad our solution has been east to use and appreciate your feedback regarding the fields. Please do not hesitate to reach out to our support team if you have any other suggestions or questions.

Verified User in Electrical/Electronic Manufacturing
UE
Verified User in Electrical/Electronic Manufacturing
Mid-Market (51-1000 emp.)
"Friendly Start Menu That Boosts Productivity"
4.5/5
What do you like best about Arena PLM & QMS?

Start menu is friendly user but needs more tool to improve your productivity. Review collected by and hosted on G2.com.

What do you dislike about Arena PLM & QMS?

It needs more tools and better AI integration. I’d also like a way to see all of my pending tasks directly on the home view, because right now not every task shows up there. Review collected by and hosted on G2.com.

Response from Kim Custodio of Arena PLM & QMS

Thank you for leaving us a review. We're happy that overall, you find our platform user-friendly. Please feel free to suggest any enhancements to our platform using the “Contact Support” option in Arena's Help menu. We want to ensure that any AI-driven features we add create real value for our customers.

Verified User
G
Verified User
Mid-Market (51-1000 emp.)
"User-Friendly but Challenging Setup"
3/5
What do you like best about Arena PLM & QMS?

I like that Arena PLM & QMS saves my closed documents, which is really helpful. It's very easy to use. Review collected by and hosted on G2.com.

What do you dislike about Arena PLM & QMS?

I find it very hard to read these prints, and there's no way to adjust the contrast. Also, the initial setup was quite difficult as I did not have a tutorial. Review collected by and hosted on G2.com.

Robert L.
RL
Robert L.
Product Development Specialist
Mid-Market (51-1000 emp.)
"Life changing & growth inducing from a career standpoint."
5/5
What do you like best about Arena PLM & QMS?

The new "BOM History" view is incredible. But, really - still, it's the enforced accountability & gates put in place to prevent mass errors with company data Review collected by and hosted on G2.com.

What do you dislike about Arena PLM & QMS?

Lack of mass deletion option for unreleased SKUs Review collected by and hosted on G2.com.

Response from Kim Custodio of Arena PLM & QMS

Thank you for taking the time to review Arena, Robert! We're glad it has helped your organization organize SOPs and work instructions. We hope you continue to find other ways to streamline your product processes with Arena.