--- title: Arena PLM & QMS Reviews meta\_title: 'Arena PLM & QMS Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 463 reviews by the users' company size, role or industry to find out how Arena PLM & QMS works for a business like yours. aggregate\_rating: rating\_value: 4.2 review\_count: 463 scale: '5' date\_modified: '2026-08-11' parent\_category: name: CAD & PLM url: https://www.g2.com/categories/cad-plm ---

# Arena PLM & QMS Reviews & Product Details

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Arena by PTC is a cloud-native product lifecycle management (PLM) and quality management system (QMS) that unifies product and quality information in a secure, single source of truth. By hosting all electrical, mechanical, and software information in a centralized product record, Arena enables every participant throughout the entire product lifecycle to work together anytime and anywhere, increasing visibility and traceability. This accelerates new product development (NPD) and new product introduction (NPI) by streamlining processes, automating review cycles, and reducing errors. Arena PLM keeps internal teams and supply chain partners on the same page. Our scalable and collaborative platform streamlines engineering change reviews, simplifies bill of materials (BOM) management and document control, mitigates supply chain risk, and helps speed product launches. Arena QMS connects quality and product record information into a single, secure system. Easily traceable closed-loop quality and product processes help you introduce high-quality products to market while ensuring compliance with quality standards and regulations, such as FDA 21 CFR Part 820, FDA 21 CFR Part 11, ISO 13485, and AS 9100. Arena Supply Chain Intelligence (SCI) provides real-time electronic component risk and compliance information to reduce supply chain risk throughout NPI and NPD. With Arena SCI embedded within Arena PLM, you can proactively monitor the health of your BOM and mitigate component issues throughout the product lifecycle, as well as ensure electronic component compliance as regulatory requirements evolve. Arena’s AI capabilities create smarter, more personalized experiences that empower every customer while adhering to its responsible AI policies. Arena AI Assistant uses a conversational interface to help users navigate Arena with ease and reduce onboarding time, while Arena AI Engine drives faster document reviews and comparisons to further speed workflows. Arena supports more than 1,500 complex high-tech electronics, medical device, and aerospace/defense companies around the world. Using Arena’s proven cloud-native solutions, your internal teams and external partners can leverage the most comprehensive product development platform to accelerate product launches while reducing expenses, increasing profitability, and speeding time to market.

* * *

Product Website
Arena PLM & QMS
Seller
[PTC](https://www.g2.com/sellers/ptc)
Discussions
[Arena PLM & QMS Community](https://www.g2.com/products/arena-plm-qms/discuss)
Languages Supported

German, English, French, Spanish

Solution Type

All-in-One

Overview by
Alaine Portnoy (Sr. Manager, Content Marketing at Arena, a PTC Business)

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## Value at a Glance

Averages based on real user reviews.

### Time to Implement

3 months

[
View More Pricing Information
](https://www.g2.com/products/arena-plm-qms/pricing)

## Arena PLM & QMS Integrations
(18)

What do users say about integrations?

Verified by Arena PLM & QMS

[

 ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image")

Acumatica

](https://www.g2.com/products/acumatica/reviews)[

 ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image")

CADTalk

](https://www.g2.com/products/cadtalk/reviews)[

 ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image")

Cofactr

](https://www.g2.com/products/cofactr/reviews)[

 ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image")

Expandable ERP

](https://www.g2.com/products/expandable-erp/reviews)[

 ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image")

First Resonance ION Factory OS

](https://www.g2.com/products/first-resonance-ion-factory-os/reviews)[

 ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image")

FlowEQ

](https://www.g2.com/products/floweq/reviews)[

 ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image")

Jira

](https://www.g2.com/products/jira/reviews)[

 ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image")

Kinetic

](https://www.g2.com/products/epicor-kinetic/reviews)[

 ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image")

Microsoft Dynamics 365 Business Central

](https://www.g2.com/products/microsoft-microsoft-dynamics-365-business-central/reviews)[

 ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image")

NetSuite

](https://www.g2.com/products/oracle-netsuite/reviews)[

 ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image")

Onshape

](https://www.g2.com/products/onshape/reviews)[

 ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image")

Part Analytics, an Altium company

](https://www.g2.com/products/part-analytics-an-altium-company/reviews)[

 ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image")

Rimsys

](https://www.g2.com/products/rimsys/reviews)[

 ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image")

ServiceNow Field Service Management

](https://www.g2.com/products/servicenow-field-service-management/reviews)[

 ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image")

SOLIDWORKS

](https://www.g2.com/products/solidworks/reviews)[

 ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image")

SolidWorks PDM

](https://www.g2.com/products/solidworks-pdm/reviews)[

 ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image")

Tulip

](https://www.g2.com/products/tulip-interfaces-tulip/reviews)[

 ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image")

USB Drive Data Recovery

](https://www.g2.com/products/usb-drive-data-recovery/reviews)

Show More

 ![Verified User in Computer Software](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Computer Software")
UC

Verified User in Computer Software

Small-Business (50 or fewer emp.)

7/25/2024

"OK product that gets changed in confusing ways that make it worse"

1.5/5

What do you like best about Arena PLM & QMS?

Its core functionality is solid and dependable. For the most part, it is simple to use. Customer support is pretty good. Review collected by and hosted on G2.com.

What do you dislike about Arena PLM & QMS?

Constant product changes of seeming little value signal to me that they are not very in touch with their customers. "Exciting" new features often seem like steps in the wrong direction for usability. For example, they overhauled their search to make it more "simple" while in the process burying the advanced search options under a few more clicks, which add up if you're constantly doing advanced searches. They recently added widgets to their homescreen, but this new interface is so much bulkier and less compact than what used to be there. Review collected by and hosted on G2.com.

What problems is Arena PLM & QMS solving and how is that benefiting you?

Keeping track of parts that are being manufactured, and changes to these parts, and how they affect entire products. Review collected by and hosted on G2.com.

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Response from Kim Custodio of Arena PLM & QMS

[Editedit](https://www.g2.com/survey_responses/arena-plm-qms-review-9925047/official_response/edit)

Thank you for sharing your feedback. We understand the importance of a seamless experience with Arena’s updated search engine and homepage. The Arena team is here to support you. Your Customer Success Coach is available to assist with any questions or concerns you may have about search and/or the homepage. If you are unsure who your Success Coach is, please reach out to Lori Austin, our Senior Principal Customer Success Coach, who is also ready to help.

Current UserValidated ReviewerIncentivizedSource: Seller invite

 ![Erick R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Erick R.")
ER

Erick R.

manufacturing operator

Mid-Market (51-1000 emp.)

8/12/2024

"SIMPLE"

5/5

What do you like best about Arena PLM & QMS?

it is very intuitive since it is not necessary to master the platform to be able to use it Review collected by and hosted on G2.com.

What do you dislike about Arena PLM & QMS?

the location of some documents are too difficult to find. Review collected by and hosted on G2.com.

What problems is Arena PLM & QMS solving and how is that benefiting you?

knowing the information of each ite and its transferability Review collected by and hosted on G2.com.

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Response from Kim Custodio of Arena PLM & QMS

[Editedit](https://www.g2.com/survey_responses/arena-plm-qms-review-9994225/official_response/edit)

Hi Erick, thank you for taking the time to leave us a review! We're glad that you've found Arena intuitive and that it helps you find the information you need easily.

11/11/2024
Current UserValidated ReviewerIncentivizedSource: Seller invite

 ![David J.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "David J.")
DJ

David J.

Quality

Mid-Market (51-1000 emp.)

8/12/2024

"A comprehensive matrix providing an accurate projection of your requirements."

4/5

What do you like best about Arena PLM & QMS?

What is quite useful are the notifications on the home panel, which allows for control of pending tasks. Also, the bookmark feature is easy for stakeholders to access. Review collected by and hosted on G2.com.

What do you dislike about Arena PLM & QMS?

The assessment of practicality is hindered by insufficient information regarding the modules acquired by the company for system development. Consequently, providing objective feedback is challenging. Review collected by and hosted on G2.com.

What problems is Arena PLM & QMS solving and how is that benefiting you?

The meticulous management of the company's quality system stands as a pivotal undertaking, given its scrutiny during audits to assess our adherence to client requirements and applicable regulations. Review collected by and hosted on G2.com.

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Response from Kim Custodio of Arena PLM & QMS

[Editedit](https://www.g2.com/survey_responses/arena-plm-qms-review-9994223/official_response/edit)

Hi David, thank you for your review of Arena. We appreciate your insights about our homepage and are glad to hear Arena helps your organization with audit readiness and compliance.

Current UserValidated ReviewerIncentivizedSource: Seller invite

 ![Verified User in Electrical/Electronic Manufacturing](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Electrical/Electronic Manufacturing")
AE

Verified User in Electrical/Electronic Manufacturing

Mid-Market (51-1000 emp.)

10/30/2024

"Arena is a powerfull tool to manage engineering BOM and documents"

5/5

What do you like best about Arena PLM & QMS?

Revision control and easy to use and browse in the preparation of changes are very usefull. customer support provide really fast and accurate support on all of our issue we faced. Review collected by and hosted on G2.com.

What do you dislike about Arena PLM & QMS?

really difficult to tell, some reports may need to be finetune and also need to mainly create some to help on the best accuracy to get data out from Arena Review collected by and hosted on G2.com.

What problems is Arena PLM & QMS solving and how is that benefiting you?

transfert all changes to our product lines BOM and document to release into production Review collected by and hosted on G2.com.

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Response from Kim Custodio of Arena PLM & QMS

[Editedit](https://www.g2.com/survey_responses/arena-plm-qms-review-10433096/official_response/edit)

Thank you for your review! We're glad to hear Arena has helped your organization with revision control and you've found our customer support team helpful. Please do not hesitate to reach out if you have other questions or issues you run into, we are always happy to help.

Current UserValidated ReviewerIncentivizedSource: Seller invite

AT

Andres T.

Team Lead

Mid-Market (51-1000 emp.)

10/29/2024

"A great tool to organize a team"

4.5/5

What do you like best about Arena PLM & QMS?

A centralized resourse to reference policies and training documents. Review collected by and hosted on G2.com.

What do you dislike about Arena PLM & QMS?

Mild learning curve to become familiar with the program. Review collected by and hosted on G2.com.

What problems is Arena PLM & QMS solving and how is that benefiting you?

It makes for a one stop shop to direct my team to updates and training resources. Review collected by and hosted on G2.com.

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Response from Kim Custodio of Arena PLM & QMS

[Editedit](https://www.g2.com/survey_responses/arena-plm-qms-review-10427647/official_response/edit)

Thank you for reviewing Arena, Andres. We hope you and your team continue to benefit from having a single source of truth for your policies and training documentation.

Current UserValidated ReviewerIncentivizedSource: Seller invite

 ![Jason F.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jason F.")
JF

Jason F.

Engineering Manager

Mid-Market (51-1000 emp.)

8/13/2024

"Friendly Emvironmment"

4.5/5

What do you like best about Arena PLM & QMS?

Ease of Implementation, the Frequency of Use is really high in my job and I have not had big issues so far, I really like the number of features and the Ease of use. Review collected by and hosted on G2.com.

What do you dislike about Arena PLM & QMS?

I do not have complaints about the Arena by itself, I think the only issue we have is the integration with our ERP, but i think is more related to the way the system was integrated. Review collected by and hosted on G2.com.

What problems is Arena PLM & QMS solving and how is that benefiting you?

Change control Review collected by and hosted on G2.com.

Show More

Response from Kim Custodio of Arena PLM & QMS

[Editedit](https://www.g2.com/survey_responses/arena-plm-qms-review-9997197/official_response/edit)

Hi Jason, thank you for sharing your experience with Arena! We are glad that it's been easy to implement and use and has helped your company with change control. Please do not hesitate to reach out to our support team for help if you encounter any issues with your ERP integration.

Current UserValidated ReviewerIncentivizedSource: Seller invite

ZB

Zach B.

Project Manager

Mid-Market (51-1000 emp.)

5/22/2024

"Arena: A Gauntlet But Works Well When Understood Fully"

4/5

What do you like best about Arena PLM & QMS?

The ease of access and organization is the best thing Arena PLM & QMS has going for it. It is increidbly easy to access and use all of the numerous features it has to offer. Review collected by and hosted on G2.com.

What do you dislike about Arena PLM & QMS?

Oftentimes, I wish the system would be able to identify items such as part numbers vs. requests vs. tickets easier. If I accidentally type an item number when I'm in the tab for requests, it shows no results. It would be nice if it had a "did you mean this item?" identifier. Review collected by and hosted on G2.com.

What problems is Arena PLM & QMS solving and how is that benefiting you?

Organizing paperwork and part numbers for a product production line. Keeping things in place and easily accessible to the rest of our team. Review collected by and hosted on G2.com.

Show More

Response from Kim Custodio of Arena PLM & QMS

[Editedit](https://www.g2.com/survey_responses/arena-plm-qms-review-9688448/official_response/edit)

Hi Zach, we appreciate you taking the time to leave us a review. Your insights regarding identifying item and part numbers is helpful for our team. We're happy that you find Arena easy to access and helps organize your product information.

Current UserValidated ReviewerIncentivizedSource: Seller invite

 ![Verified User in Medical Devices](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Medical Devices")
UM

Verified User in Medical Devices

Enterprise (\> 1000 emp.)

11/2/2023

"The best system for efficiency with Arena PLM & QMS"

4.5/5

What do you like best about Arena PLM & QMS?

Arena PLM & QMS is very simple and clear. Its main feature is the possibility to access all the necessary information of our quality management system. Being inside a medical device company, this availability of documentation as well as traceability is critical for our operations and it is a tool that we use every day. Review collected by and hosted on G2.com.

What do you dislike about Arena PLM & QMS?

The only thing that could be improved is that having so many levels of customization is sometimes difficult or slows the learning curve to understand the whole system. Review collected by and hosted on G2.com.

What problems is Arena PLM & QMS solving and how is that benefiting you?

Arena has helped us manage the quality system to make it easier for us to comply with quality standards and regulations. It helps us reduce manual errors and improve decision making. Review collected by and hosted on G2.com.

Show More

Response from Kim Custodio of Arena PLM & QMS

[Editedit](https://www.g2.com/survey_responses/arena-plm-qms-review-8809587/official_response/edit)

Hi Cynthia,

Thank you for taking the time to leave us a review! We're glad to hear about the challenges Arena PLM and QMS has helped your business overcome. We also appreciate your feedback regarding the customization and will share with the team for consideration.

5/14/2024
Current UserValidated ReviewerIncentivizedSource: Seller invite

 ![Verified User in Medical Devices](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Medical Devices")
AM

Verified User in Medical Devices

Mid-Market (51-1000 emp.)

5/16/2024

"Comprehensive UI"

5/5

What do you like best about Arena PLM & QMS?

I love the general UI of Arena PLM. The use of dropdown menus and tabs allow for a comprehensive navigation and overall view of the workspace. The advanced search is greatly helpful and straighforward in creating filtered searches based on various attributes (including custom ones). The saved searches, bookmarks, and layouts further customizes my experience with the UI. My customer success coach has been integral to helping me maximize the system's features. Review collected by and hosted on G2.com.

What do you dislike about Arena PLM & QMS?

I use Arena on a daily basis, so I've had a lot of time exploring than most people in our company. Although I enjoy Arena's UI, it did take some time familiarizing myself with the workspace and navigation, but once you get the hang of it, it becomes a very powerful tool. It would be nice to have additional workspace settings that can be customizable, as well. Review collected by and hosted on G2.com.

What problems is Arena PLM & QMS solving and how is that benefiting you?

It has been our primary system for our QMS (Document Control, Change orders, and training.) Transitioning from a paper-based system to Arena has been wonderful and rewarding. Having our documents in one database, where we can access its history in one system has been great. Managing and resolving reviews, approvals, releases, and training in a cloud-based system allows our employees to access what they need immediately and on-the-go. Our QMS process become more efficient when we spend less time worrying over paper-documents that many may not have acccess to right away. Review collected by and hosted on G2.com.

Show More

Response from Kim Custodio of Arena PLM & QMS

[Editedit](https://www.g2.com/survey_responses/arena-plm-qms-review-9660097/official_response/edit)

Thank you for reviewing Arena! We're happy that you enjoy using our UI and have found efficiencies from moving away from your paper-based system to Arena's cloud-native solutions.

Current UserValidated ReviewerIncentivizedSource: Seller invite

 ![Brett K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Brett K.")
BK

Brett K.

Manufacturing Assembler

Mid-Market (51-1000 emp.)

8/1/2024

"Easy/Effective"

2.5/5

What do you like best about Arena PLM & QMS?

Even without any formal training in Arena, everything is fairly intuitve. It's a simple affair organizing the operational instructions I use on a daily basis. Review collected by and hosted on G2.com.

What do you dislike about Arena PLM & QMS?

The list of current and out of date revisions are all part of one list. Once in while I have to pick through them. This, however, could simply be disorganization/setup of my employer. Review collected by and hosted on G2.com.

What problems is Arena PLM & QMS solving and how is that benefiting you?

It's keeping our work instructions organized, which allow me and my coworkers to perform our jobs. Review collected by and hosted on G2.com.

Show More

Response from Kim Custodio of Arena PLM & QMS

[Editedit](https://www.g2.com/survey_responses/arena-plm-qms-review-9950839/official_response/edit)

Hi Brett,

Thank you for reviewing Arena! We’re pleased to hear you find it intuitive and simple to use. If you need any assistance, such as help with organizing the revision list, please reach out to your Customer Success Coach. If you’re unsure who that is, Senior Principal Customer Success Coach Lori Austin is also available to help. The Arena team is always available and happy to assist you.

Current UserValidated ReviewerIncentivizedSource: Seller invite

## Questions about Arena PLM & QMS? Ask real users or explore answers from the community

Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights.

[
Ask about Arena PLM & QMS
](https://www.g2.com/products/arena-plm-qms/discussions/new)

BP

Bruce Platt
•
Last activity almost 6 years ago

Is it possible to customize the workflow in the CAPA module?

4 Upvotes

1

[
Join the conversation
](https://www.g2.com/discussions/30420-is-it-possible-to-customize-the-workflow-in-the-capa-module)

VC

Vintanya Crawford
•
Last activity about 1 month ago

How do you handle document search in Arena PLM & QMS when naming conventions aren’t aligned?

1 Upvote

0

[
Join the conversation
](https://www.g2.com/discussions/how-do-you-handle-document-search-in-arena-plm-qms-when-naming-conventions-aren-t-aligned)

[
View all Discussions
](https://www.g2.com/products/arena-plm-qms/discuss)

## Pricing Insights

Averages based on real user reviews.

### Time to Implement

3 months

### Return on Investment

17 months

### Average Discount

21%

### Perceived Cost

$$$$$

[
View More Pricing Information
](https://www.g2.com/products/arena-plm-qms/pricing)

## How much does Arena PLM & QMS cost?

Data powered by [BetterCloud](https://www.bettercloud.com).

Estimated Price

### $$k - $$k

Per Year

Based on data from 7 purchases.

Get Price Estimate

Arena PLM & QMS Comparisons

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##### 
##### Arena PLM & QMS Features

New Product Introduction

Product approval

Collaboration

Supplier alignment

Communication

Development

Product Data Management

Product Metadata

Data Quality

Version Control

Bill of Materials

BOM management

Multi-level BOM

BOM Types

[
View More Features
](https://www.g2.com/products/arena-plm-qms/features)

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##### Categories on G2

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