RM
Raymond M.
Sr. IT Support Lead
Mid-Market (51-1000 emp.)
"Artic Wolf Best Siem Solution I have used!"
5/5
What do you like best about Arctic Wolf?

The monthly Cadence reports. They keep us on top of things... We are a lean IT Department and they keep our priorities in order. Review collected by and hosted on G2.com.

What do you dislike about Arctic Wolf?

Too many alerts. Sometimes it is like white noise. But I am sure that is configurable. Review collected by and hosted on G2.com.

Response from Arctic Wolf of Arctic Wolf

Hi Raymond, we just wanted to reach out and say thank you for taking the time to leave us this amazing review. We're happy to hear you're happy with Arctic Wolf. Thank you for your continued partnership!

Verified User in Computer Games
AC
Verified User in Computer Games
Mid-Market (51-1000 emp.)
"Great personalized experience with Arctic Wolf Concierge Team"
5/5
What do you like best about Arctic Wolf?

Arctic Wolf offers great detection and response services, and provide real time security monitoring. I like their expert proactive approach to cybersecurity. Review collected by and hosted on G2.com.

What do you dislike about Arctic Wolf?

One downside of can be the cost, which can be relatively high for SMB. Review collected by and hosted on G2.com.

TM
Troy M.
Information Security Officer
Mid-Market (51-1000 emp.)
"A great source for Security"
5/5
What do you like best about Arctic Wolf?

Great service and understanding of Security Review collected by and hosted on G2.com.

What do you dislike about Arctic Wolf?

Needs to be more transparent and better Reports Review collected by and hosted on G2.com.

Verified User in Health, Wellness and Fitness
AH
Verified User in Health, Wellness and Fitness
Mid-Market (51-1000 emp.)
"Excellent partner"
5/5
What do you like best about Arctic Wolf?

Amazing customer service, excellent support and services. Incredibly easy integration with a plethora of features. I use their portal daily. Review collected by and hosted on G2.com.

What do you dislike about Arctic Wolf?

Their multi year renewal tiers are a bit odd. Review collected by and hosted on G2.com.

Patricio I.
PI
Patricio I.
Consultor TI - Ciberseguridad e Infraestructura
Small-Business (50 or fewer emp.)
"Excellent Endpoint Security product that revolutionized with Artificial Intelligence"
4.5/5
What do you like best about Arctic Wolf?

- The product is very lightweight and you hardly notice it when it's installed or analyzing, it barely consumes resources and in this aspect, it surpasses any other brand.

- Its protection is based more on artificial intelligence residing in the agent and not on virus definition updates like other products in its range.

- It has a management console that is very user-friendly and easy to use and implement. Review collected by and hosted on G2.com.

What do you dislike about Arctic Wolf?

- The Endpoint agent (Cylance Protect) is separate from the EDR agent (Cylance Optics) and must be installed separately. I think this takes a significant amount of time if the implementation is carried out on a large number of devices, and it should be improved by unifying the installation packages.

- It does not have installation through unattended deployment, and the deployment must be done from other external tools (via GPO if MSI, or through another product that deploys installations). Review collected by and hosted on G2.com.

CS
Chris S.
IT Manager
Mid-Market (51-1000 emp.)
"Arctic Wolf has been an amazing partner!"
5/5
What do you like best about Arctic Wolf?

They are extremely knowledgeable and have been super helpful in every aspect along the way. Review collected by and hosted on G2.com.

What do you dislike about Arctic Wolf?

At this point, I there is nothing that I can say I have not liked about Arctic Wolf. Review collected by and hosted on G2.com.

PO
Patrick O.
Mid-Market (51-1000 emp.)
"The best solution!"
5/5
What do you like best about Arctic Wolf?

The Arctic Wolf product and team are the all-in-one solution to keep your business on the cutting edge. Their attention to detail and coverage rival top-tier vendors in their fields. From the begining of our relationship they have been forthcoming, easy to use, the integration was painless and the number of features available is outstanding. We use it daily and we don't receive extraneous notifications to clutter up our day. Their customer support is quick, concise and to the point with no fluff. Review collected by and hosted on G2.com.

What do you dislike about Arctic Wolf?

There's not a single thing about Arctic Wolf that we dislike. Review collected by and hosted on G2.com.

shakr A.
SA
shakr A.
Cybersecurity Analyst (Offensive & Incident Response)
Mid-Market (51-1000 emp.)
"Have up to 2 years of experience in Arctic Wolf"
4.5/5
What do you like best about Arctic Wolf?

Its strong in detection and threat intellegent , its has a good databased for modern IOCs together with detection based anomaly behaviour Review collected by and hosted on G2.com.

What do you dislike about Arctic Wolf?

Its does not support query language for flexable threat hunting Review collected by and hosted on G2.com.

HA
Hurita A.
Software Engineer
International Trade and Development
Small-Business (50 or fewer emp.)
"Seamless EDR & endpoint security solution"
5/5
What do you like best about Arctic Wolf?

The customer support ensure your issue is solved swiftly and effectively. They work 24/7

implementation is easy by a tech savvy person. However, it is not that easy to use by someone without technological knowledge

All the features are security-based. The Analyze CyclanceOPTICS helps you use the management console to querry device data collected by its agent to investigate any security threats and discover any comprise indicators. InstaQuery facet breakdown gives an interactive visual display of the various facets involved in the query so that it is easy to identify and follow the relational path

It enables you to lock an infected device or a potentially infected one, disable its Wi-Fi or LAN network to stop command or control activity, lateral movement of the malware or exfiltration of data.

It helps send actions to devices- here the remote response feature is used to securely execute scripts and run commands. Review collected by and hosted on G2.com.

What do you dislike about Arctic Wolf?

It helps detect all that is deamed malware and provides the right exlusion measure for every detected threat.I

Generally, it has improved from the earlier features in 2020 and what they offer currently is great for various devices. I like it more Review collected by and hosted on G2.com.

AP
Aldrin P.
Network Engineer
Mid-Market (51-1000 emp.)
"Great solution for endpoints that provide absolute security"
5/5
What do you like best about Arctic Wolf?

Visbility and easy to understand, investigate issues Review collected by and hosted on G2.com.

What do you dislike about Arctic Wolf?

Actually, the price of the licenses because this solution don't give you a lot of discounts when you exchange of solution. Review collected by and hosted on G2.com.