Arctic Wolf MDR has proven to be a game-changer for our organization and is a key piece of our security program, providing much needed visibility, monitoring, and alerting, 24/7/365. Arctic Wolf is a much-needed augmentation to our small IT/security team, we use it daily.

After firing up the POC we were able to easily integrate many log and data sources right away and were seeing events within the afternoon. The platform and alerting is intuitive and easy to understand.

The concierge team has been great supporting our environment, answering questions and providing ongoing support and updates. Review collected by and hosted on G2.com.

There is nothing we "dislike" about Arctic Wolf, there is some fine tuning required but as time goes on we are seeing continuous improvements to the configuration. Review collected by and hosted on G2.com.

ArcticWolf gives us the peace of mind that our systems are protected and we will be able to keep business operational because of the security they provide. Because ArcticWolf can collect log information from all our security systems, they become the single source for knowing risks within our enviornment. Review collected by and hosted on G2.com.

I would like ArcticWolf to find a better way to notify us on security threats. These notifications currently are handled within the ticketing system, so we get email alerts on ticket updates the same as an urgent issues. Review collected by and hosted on G2.com.

Arctic Wolf is a high-quality security solution. I love that we get to talk to a human on the other end and they are available 24/7 and have great SLA's. Our security is as important to them as it is to us unlike other platforms that just want to sell you software and collect checks. Review collected by and hosted on G2.com.

No downsides so far but maybe slightly out of budget for some. Review collected by and hosted on G2.com.

That the people are accessible and engaged along side a great hardware and software solution.

We have other great software in our environment, but picking up the phone to talk to MY CST is everything about the Concierge Cyber service that it promises to be. A mid-sized company cannot afford large teams for specific silos and having the power of Arctic Wolf is everything in the performance of my duties as the cyber lead. Review collected by and hosted on G2.com.

Nothing comes to mind - it is fantastic! Review collected by and hosted on G2.com.

Arctic Wolf, henceforth referred to as "AW," ensure that a live human has eyes on your network 24/7. For an IT professional, the peace of mind this brings cannot be overstated. With today's security landscape being more threatening than ever, AW keeps vigilant watch and protects your network from any immediate threats. AW is easy to work with, and they work to your specifications. They can be as intrusive or unintrusive as your team needs. Review collected by and hosted on G2.com.

Any downsides that we may have experienced with AW were all provided and taken in as feedback, and the processes were improved. This is just a testament to the excellent team at AW. Review collected by and hosted on G2.com.

The support for Arctic Wolf is always very good. Very quick to respond and always solve our queries effectively and efficiently. Review collected by and hosted on G2.com.

There is not a lot i dislike about Arcitc Wolf but when i first started using it, i found the user interface a bit difficult to navigate. Review collected by and hosted on G2.com.

Having the MDR solution in place is not only great for collecting logs for threat remediation, it's also great for troubleshooting everyday issues where you need to review logs. I simple ticket to support can get you a wealth of information from the log collection. Another great thing about Arctic Wolf in general is the dedicated concierge team, they get to know you and your environment and with the monthly reviews you can continue to move your security posture forward. Review collected by and hosted on G2.com.

There's not much to dislike, it greatly is a great product! Review collected by and hosted on G2.com.

The ease of use on the dashboard and having full control of our data. The seemless integration with Risk, Vulnerabilities and our assets. The implementation was extremely easy and did not disrupt and services. Customer support is very attentive, the weekly, monthly and quarterly calls are extremely helpful. Review collected by and hosted on G2.com.

I haven't found an issue that really bothers me. Arctic Wolf keeps coming out with new features. In the vulnerability scanner, I wish I could see what certificates are about expire. Review collected by and hosted on G2.com.

I appreciate Arctic Wolf's extensive range of integration options, which we've leveraged to seamlessly connect both our on-premise and SaaS environments. The personalized guidance and security expertise offered by the concierge team has been invaluable, offering tailored insights that help us optimize our security operations. Review collected by and hosted on G2.com.

Coming from the Mimecast Security Awareness platform, the offering from Arctic Wolf is lacking in customization and the portal is clunky. Review collected by and hosted on G2.com.

Always have humans monitoring the security of our network & applications. Removes the need for multiple FTEs with dedicated focus on Cybersecurity. Review collected by and hosted on G2.com.

Risk dashboard could use some improvements. Filtering options help once you get the hang of it. Review collected by and hosted on G2.com.