Verified User in Information Technology and Services
AI
Verified User in Information Technology and Services
Small-Business (50 or fewer emp.)
Business partner of the seller or seller's competitor, not included in G2 scores.
"Reliable service for offsite data backup"
5/5
What do you like best about Arcserve UDP?

Ease of use for adding agents, backup reports and restoring files when needed. Review collected by and hosted on G2.com.

What do you dislike about Arcserve UDP?

One disadvantage might be having to charge customers per GB instead of flat rates for tiers Review collected by and hosted on G2.com.

SB
Scott B.
IT Manager
Mid-Market (51-1000 emp.)
Business partner of the seller or seller's competitor, not included in G2 scores.
"Arcserve UDP is a great product"
4.5/5
What do you like best about Arcserve UDP?

It is great how it combines many types of backups into an easy to use console. Review collected by and hosted on G2.com.

What do you dislike about Arcserve UDP?

There is little to dislike about UDP. Their licensing and registration could use some work but once it is setup it is fine. Review collected by and hosted on G2.com.

SS
Stefan S.
Mid-Market (51-1000 emp.)
"Move from Arcserve Backup to UDP"
4.5/5
What do you like best about Arcserve UDP?

Modern Console. The UDP works fine every day. Review collected by and hosted on G2.com.

What do you dislike about Arcserve UDP?

Sometimes the UDP Console doesn't want to start. Takes very long to start the Indentity service. Review collected by and hosted on G2.com.

Sascha D.
SD
Sascha D.
IT Consultant
Information Technology and Services
Enterprise (> 1000 emp.)
"Our best backup project yet"
5/5
What do you like best about Arcserve UDP?

We covered all backup scenarios in 1 solution and are able to use UDP in small and large environments Review collected by and hosted on G2.com.

What do you dislike about Arcserve UDP?

The GUI is not always as responsive as expected. Especially when the list of devices handled by a single backup server gets larger. Review collected by and hosted on G2.com.

CV
Chris V.
IT Manager
Small-Business (50 or fewer emp.)
"Powerful, easy to use and reliable. "
4.5/5
What do you like best about Arcserve UDP?

I can easily restore specific information quickly like deleted mail from a colleague. Great to be able to mount any snapshot and extract information. Review collected by and hosted on G2.com.

What do you dislike about Arcserve UDP?

I would like to see n bit more flexibility on the licensing and the management thereof. Review collected by and hosted on G2.com.

Verified User in Food & Beverages
AF
Verified User in Food & Beverages
Mid-Market (51-1000 emp.)
"Awesome Backup Software"
5/5
What do you like best about Arcserve UDP?

Ease of a bare metal restore. Recently our Exchange Server godown to a hardware error. We managed to spin up with a little more than an hour we stood up a instant VM temporarily. Replaced the failed hardware and then did a bare metal restore of the machine. Review collected by and hosted on G2.com.

What do you dislike about Arcserve UDP?

During our failed Exchange Server incident, It would have been nice to have the ability to backup the Instant VM through ArcServe. Review collected by and hosted on G2.com.

Verified User in Research
AR
Verified User in Research
Mid-Market (51-1000 emp.)
"easy to use, powerful backup features, great replication"
4/5
What do you like best about Arcserve UDP?

ability to replicate data repositories to multiple locations, ease of use of the product, integration with tape backup software Review collected by and hosted on G2.com.

What do you dislike about Arcserve UDP?

fairly poor cloud storage support, technical support could do with some work, responses can be very slow and takes a long time for support issues to be escalated when appropriate Review collected by and hosted on G2.com.

Verified User in Newspapers
AN
Verified User in Newspapers
Mid-Market (51-1000 emp.)
"Good experience"
5/5
What do you like best about Arcserve UDP?

it is easy to use, eficient and powerfull

I can revover every thing i nedd qickly and with good result.

The humman team is so eficent too

The experience with ARC is so Good

Review collected by and hosted on G2.com.

What do you dislike about Arcserve UDP?

nothing. I have no problems and when something is wrong the service is OK.They call me in few hours.

I like the service and the human contact Review collected by and hosted on G2.com.

Fernando Julio G.
FG
Fernando Julio G.
Delivery - Coordinador tecnico Storage & Backup
Mid-Market (51-1000 emp.)
Business partner of the seller or seller's competitor, not included in G2 scores.
"Good product at a good price"
4.5/5
What do you like best about Arcserve UDP?

Speed

Rpo and Rto

Versatility

Very simple appliance

Initial price Review collected by and hosted on G2.com.

What do you dislike about Arcserve UDP?

Support

Expensive maintenance

Supported versions Review collected by and hosted on G2.com.

Verified User in Computer & Network Security
AC
Verified User in Computer & Network Security
Mid-Market (51-1000 emp.)
Business partner of the seller or seller's competitor, not included in G2 scores.
"it's confortable"
4.5/5
What do you like best about Arcserve UDP?

It's easy to use, and confortable for search and do it everything Review collected by and hosted on G2.com.

What do you dislike about Arcserve UDP?

The recovery it's a litle awful, but i think this kind it's improvable Review collected by and hosted on G2.com.