I am looking at a back up solution, this could help. Review collected by and hosted on G2.com.

I have not used it properly yet to answer. Review collected by and hosted on G2.com.

Easy to use, easy to manage, no complicated policies. Creating and implementing a protection plan is simple and very user friendly. Review collected by and hosted on G2.com.

I have not found anything I dislike with the product yet. Review collected by and hosted on G2.com.

The software is easy to operate and license. Review collected by and hosted on G2.com.

I don't find the high license costs or the mixing of Arcserve UDP licenses (Premium / Advanced) anymore. Review collected by and hosted on G2.com.

good interactive presentation and hands on trials Review collected by and hosted on G2.com.

Could not get a consistent connection to test server Review collected by and hosted on G2.com.

The hands on labs were very easy to follow Review collected by and hosted on G2.com.

There seems to be a lot of information to take in however it was explained really clearly by the presenters Review collected by and hosted on G2.com.

Consistency of backups and notifications. We know when things fail and usually how to deal with them. The backups complete relatively quickly (as long as the internet connection onsite is good) and the onsite backups are quick as well. Sometimes, if the internet connection onsite is slow, I've seen backups take more than a week to complete, but they are consistent and actually complete once the data is transferred. Review collected by and hosted on G2.com.

Support - it tends to be a little hard to reach. Once you get in touch with them though, they are pretty responsive. Would really like to see 24x7 support or at least extended hours during the week. Only M-F 8-5 is a little difficult when backup jobs often run during different times of the day/night. Review collected by and hosted on G2.com.

competent contact persons and very fast response times Review collected by and hosted on G2.com.

I have been working with the contact persons for years and am absolutely satisfied Review collected by and hosted on G2.com.

Intuitive user experience, high perfomance deduplication Review collected by and hosted on G2.com.

Localized support would be fine for us.. Review collected by and hosted on G2.com.

There are a lot of things I like best. I guess the first would be the simplicity in selecting what to backup, setting up the priority (the order of the backup), and confidence that the backups will run without issue. I've setup a full backup to run on Fridays, then an incremental backup the rest of the days of the week. Keeps the backup running quickly and efficiently. But mostly, I like the ease in restoring data when necessary. I like the option of restoring to the original folder, or I can opt to restore to a new folder. Review collected by and hosted on G2.com.

Installing the agents on the various servers is a little tedious. When I update the software, I have to update the agents on each server. And some servers need multiple agents, like the Exchange server. Since it's a VM, it has the virtual agent, exchange agent and client agent. I would like Arcserve to figure out how to make the software agent-less. This would make installing and updating the software easier to do. Review collected by and hosted on G2.com.

Very simple to use and intuitive user interface. Allows starting a backup in a few minutes Review collected by and hosted on G2.com.

Nothing, though backing up Linux could be a little easier Review collected by and hosted on G2.com.