RM

Ralph M.

IT Support Technician

Mid-Market (51-1000 emp.)

8/27/2020

"Great appliance and easy GUI"

4.5/5

What do you like best about Arcserve UDP?

The GUI is really intuitive and easy to follow the flow of the console to create backup plans and ensure data integrity. Review collected by and hosted on G2.com.

What do you dislike about Arcserve UDP?

sometimes there is more than one way to restore a file and there are vastly different results and speed of restore. Review collected by and hosted on G2.com.

What problems is Arcserve UDP solving and how is that benefiting you?

setting up remote working during lockdown and the "new normal" - we have P2V'd a number of key workers machines onto onsite servers and then given VPN and RDP access to the remote workers who then use home internet. This then means that the hard, data intensive I/O commands are being done ONSITE and the user only transmits their RDP commands over their slow broadband. It has been a real lifesaver when data heavy operations like finance/Sage/Graphic design is being done. Review collected by and hosted on G2.com.

NA

Nikolai A.

Mid-Market (51-1000 emp.)

11/20/2020

"old, good, relible...but difficult to understand and handle"

2/5

What do you like best about Arcserve UDP?

- price models - per user, per TB

- variety of the backup options Review collected by and hosted on G2.com.

What do you dislike about Arcserve UDP?

- Interface!!! why one needs so many new windows, right clicks, etc

- the almost 2weeks outage when UDP was not accessible!!! (a month or so ago) Review collected by and hosted on G2.com.

Recommendations to others considering Arcserve UDP:

It"s a magic when Arcserve works, it's a bitch when it doesn't. Reliable solution but...men, get your hands on first than decide Review collected by and hosted on G2.com.

What problems is Arcserve UDP solving and how is that benefiting you?

Backup of our +/- 150 users O365 environment.

No on premises HW needed Review collected by and hosted on G2.com.

LB

Lily B.

Small-Business (50 or fewer emp.)

8/30/2020

"Safe storage and necessary to keep the base protected."

4/5

What do you like best about Arcserve UDP?

This platform allows you to have data protection and recovery from any type of disaster. It has a technology backed by several elements that protects to and from any objective, and the tools cover all the needs of the company. Review collected by and hosted on G2.com.

What do you dislike about Arcserve UDP?

The results we obtained have been satisfactory and the performance has increased but the learning curve of this software seems a bit high to us, if you can improve this a little, you can perform a faster handling of Acserve. Review collected by and hosted on G2.com.

Recommendations to others considering Arcserve UDP:

This platform will definitely provide the security you want to the entire database through backups and security copies, it is set up and literally forgets about the platform, although it has a high learning curve, it is much simpler than other software, totally recommended.

In addition to being a comprehensive security system and varied files with which we can maintain and use our documents whenever we need it. Review collected by and hosted on G2.com.

What problems is Arcserve UDP solving and how is that benefiting you?

This platform is used in our company in data centers to obtain a backup and recovery from disasters of central and remote sites. We make backup copies and restorations of critical company data, virtual and physical machines, applications, among others. It has been very stable without any blockage. It is easier to use when compared to other platforms that the company has already implemented without positive results. Our work staff is calmer and has extensive time savings that we use in other areas of our company. Review collected by and hosted on G2.com.

BW

Bradley W.

I

Mid-Market (51-1000 emp.)

3/11/2021

Business partner of the seller or seller's competitor, not included in G2 scores.

"Training Session"

5/5

What do you like best about Arcserve UDP?

Really enjoyed the labs that they setup. Great to use and easy to follow. Review collected by and hosted on G2.com.

What do you dislike about Arcserve UDP?

Some of the continuity piece I would like to see more of. Not a dislike but needed to know it’s purpose in different scenarios. Review collected by and hosted on G2.com.

TW

Tom W.

Customer Relationship Manager (CRM), Prokurist

Small-Business (50 or fewer emp.)

11/2/2020

"Arcserve provides top notch backup solutions!"

5/5

What do you like best about Arcserve UDP?

With the Arcserve UDP software any IT environment can be backed up . It is scalable upwards or downwards to fit the needs of any system. Review collected by and hosted on G2.com.

What do you dislike about Arcserve UDP?

New product enclosures are often under the radar. Review collected by and hosted on G2.com.

DF

Daniel F.

Small-Business (50 or fewer emp.)

11/2/2020

"Simple and easy to use Backup Solution"

4.5/5

What do you like best about Arcserve UDP?

Arcserve UDP is a simple and easy to Use Backup solution. It was easy to install and deploy in our VMware infrastructure. It is easy to backup and recover Windows and Linux nodes in our datacenter. You can easily manage your backup and also your restore Jobs. Also Reporting functionality is simple to configure. We are using Arcserve more then 10+ yeas (including Arcserve Backup, previus UDP Version 5.0; 6.0 und now current Version 7.0). Review collected by and hosted on G2.com.

What do you dislike about Arcserve UDP?

Your correctly issued licences are somitems not in use. So your backup enviroment fails. Review collected by and hosted on G2.com.

JC

James C.

I.T Consultant

Enterprise (> 1000 emp.)

3/11/2021

"Very good course"

4/5

What do you like best about Arcserve UDP?

I liked the lab sessions. It broke up the day Review collected by and hosted on G2.com.

What do you dislike about Arcserve UDP?

There was an occasional sale pitch, which was a little dull but understandable Review collected by and hosted on G2.com.

DS

Detlef S.

Small-Business (50 or fewer emp.)

11/2/2020

Business partner of the seller or seller's competitor, not included in G2 scores.

"Arcserve UDP is a very comprehensive backup solution with many options."

5/5

What do you like best about Arcserve UDP?

You can access backups directly and even boot servers from the backup. Review collected by and hosted on G2.com.

What do you dislike about Arcserve UDP?

Sometimes license errors occur and therefore no backup is created. Review collected by and hosted on G2.com.

IT

Ivan T.

IT Manager and IT consultant

Small-Business (50 or fewer emp.)

11/4/2020

Business partner of the seller or seller's competitor, not included in G2 scores.

"Indispensable to protect your data"

5/5

What do you like best about Arcserve UDP?

I think i'm using arcserve UDP everyday,

on all my customer i install UDP to protect server, vm, or client from dataloss or data corruption.

Sometimes UDP save me from Distater, and i can restore easily vm or Phisical with BMR tecnology.

sometimes i've used that tecnology to restore a Physical machine to an other with different hardware, and it was very impressive. Review collected by and hosted on G2.com.

What do you dislike about Arcserve UDP?

integration with RHA

i don't like so much Review collected by and hosted on G2.com.

ZP

Zoltan P.

Small-Business (50 or fewer emp.)

8/25/2020

"Fails every now and then"

1.5/5

What do you like best about Arcserve UDP?

I really do not like this solution, as all i had with it was problems. Sure it does have a clean interface and when it works it works, but thats not enough. Review collected by and hosted on G2.com.

What do you dislike about Arcserve UDP?

It needs my constant attention. I am the owner and IT guy in one person and i need a solution that works everyday. After some windows updates backups start failing and after hours of research why all i find is: Make a new job. And it works.And thats beyon annoying, as every few weeks it needs interaction where it just should work without supervision. Review collected by and hosted on G2.com.