--- title: Arcserve Reviews meta_title: 'Arcserve Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 19 reviews by the users' company size, role or industry to find out how Arcserve works for a business like yours. aggregate_rating: rating_value: 4.4 review_count: 19 scale: '5' date_modified: '2026-08-07' parent_category: name: Backup url: https://www.g2.com/categories/backup --- # Arcserve Reviews **Vendor:** Arcserve **Category:** [Online Backup Software](https://www.g2.com/categories/online-backup) **Average Rating:** 4.4/5.0 **Total Reviews:** 19 ## About Arcserve Arcserve, the pioneer in unified data resilience, protects data from ransomware, cyberattacks, and disasters through simple, flexible, and affordable data protection solutions for small and mid-size organizations. Arcserve is trusted by more than 50,000 customers, 10,000 channel partners, and thousands of managed service providers around the globe. Arcserve delivers AI-enabled cyber resilience protection and world class customer support, so IT teams can have streamlined, cost-effective data management and recovery with low TCO. Learn more at arcserve.com. ## Arcserve Reviews ### 1. Arcserve Delivers Reliable, Secure Backup and Disaster Recovery **Rating:** 4.0/5.0 stars **Reviewed by:** Blessing M. | IT Technician, Mid-Market (51-1000 emp.) **Reviewed Date:** March 10, 2026 **What do you like best about Arcserve?** Arcserve is a very reliable product for backup and disaster recovery for both host virtual machines and host machines, providing secure and adaptive technology. **What do you dislike about Arcserve?** Virtual machine recovery after disaster can take a while to get you back up and running especially if the internet is not very fast . **What problems is Arcserve solving and how is that benefiting you?** Protects agains ransomware and virtual machines unexpected failures the backups are very reliable and the system is not too complex to setup ### 2. Backup for OES/Novell **Rating:** 4.0/5.0 stars **Reviewed by:** Bartt N. | IT Director, Mid-Market (51-1000 emp.) **Reviewed Date:** October 11, 2022 **What do you like best about Arcserve?** Supports OES/Novell file and folder level backup and restore. Good dedupe and compression to minimize storage footprint. For UDP we use recovery-point synthetic backups, for OES we use dedupe. Both apps utilize a NAS for DR. **What do you dislike about Arcserve?** More complicated GUI and more difficult end-user experience than the prior product, Unitrends, which stopped supporting OES/Novell without acknowledging an existing user base reliant on the functionality. **What problems is Arcserve solving and how is that benefiting you?** Backup and Disaster Recovery systems that are fast and reliable. They also allowed us a 30/60 day trial period to prove the OES backups and recovery were exactly what we needed. ### 3. Great backup for servers **Rating:** 3.5/5.0 stars **Reviewed by:** Eric S. | IT Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** December 21, 2021 **What do you like best about Arcserve?** file level granularity when performing restorations from tape or disk back to original location. This is sometimes important when working in a windows environment with AD profiles **What do you dislike about Arcserve?** I would prefer that the logs had more detail in them and is easier to look at. I want to know where exactly something has failed and why especially if its errors related to tapes or drive **Recommendations to others considering Arcserve:** Make sure you have your pricing correct when comparing to other software **What problems is Arcserve solving and how is that benefiting you?** All my servers are backed up, so I know disaster recovery will not be an issue and I can sleep at night knowing that my scheduling is working when it notifies me when the job is completed. The big benefit is off-site storage backups so I know my data is safe in case something were to happen in my environment. ### 4. Good Product **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Government Administration | Small-Business (50 or fewer emp.) **Reviewed Date:** December 08, 2021 **What do you like best about Arcserve?** This program works well. It keeps up with all the backups using deduplication and provides a fast way to recover files. This product also works well with tapes and backing up directly to SAN and Network storage media. **What do you dislike about Arcserve?** There is a little bit of a learning curve to figuring out the UI, but it just takes some reading, and you will have it down in no time. The support is ok; I had a little trouble a couple of times I contacted them. The licensing scheme can also get very pricey since you have to get individual licenses for all attached devices/servers **What problems is Arcserve solving and how is that benefiting you?** Good reliable backup solution. It works well and gets the job done once all the licenses are purchased. I wanted something that I could set up, and it would just work. ### 5. Good Backup Solution **Rating:** 4.0/5.0 stars **Reviewed by:** Steven W. | Desktop Support Specialist, Small-Business (50 or fewer emp.) **Reviewed Date:** December 28, 2021 **What do you like best about Arcserve?** It was very useful with all of the automation settings. Always hated going to every server to check backups but with this software you can check it from one server. **What do you dislike about Arcserve?** How hard it was to perform updates on the software. Also, the support for the program used to be horrible with wait times, sometimes taking over a day for assistance. **What problems is Arcserve solving and how is that benefiting you?** It used to take an hour or two to check backups but after using this software it took no more than 30 minutes. ### 6. Fast and Secure Backup. **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Computer Networking | Small-Business (50 or fewer emp.) **Reviewed Date:** November 30, 2021 **What do you like best about Arcserve?** The ability to perform a recovery with ease that is quick and always there. **What do you dislike about Arcserve?** The initial setup and configuration of the system to perform the first backup and have it work the way you want it to. **What problems is Arcserve solving and how is that benefiting you?** Arcserve solves the problem of maintaining the database of backups and has the backups in the cloud if the customer so wants this is what makes the system so valuable to us. ## Arcserve Discussions - [How does Arcserve UDP work?](https://www.g2.com/discussions/how-does-arcserve-udp-work) - 2 comments - [View Arcserve pricing details and edition comparison](https://www.g2.com/products/arcserve-2021-05-21/reviews?filters%5Bnps_score%5D%5B%5D=4§ion=pricing&secure%5Bexpires_at%5D=2026-08-14+07%3A49%3A47+-0500&secure%5Bsession_id%5D=ccdcf7d5-f1de-4ea7-90ea-0c020b920e91&secure%5Btoken%5D=bb053020b503205f58a645cc5fd94cd6204010ac62c6648e4afc2874fb99829d&format=llm_user) ## Arcserve Features **Functionality** - Real-time Sync - Storage Capacity - Remote Backup - Versioning - Mobile Backup Application **Solution Provision** - Service Provision - Pay by Usage - System Failover - Off-Site Data Storage - Data Replication **Management** - Disaster Recovery - Remote Backup - Storage Formats - Scheduled Backups - On-Demand Restoration **Compatibility ** - Disk Backup - Local Backup - Storage Formats - Automatic Backup - Cloud Backup - Document Storage **Management** - Infrastructure Compatibility - Solution Integration - Real-Time Analytics - RTO and RPO Management **Reporting** - Activity Monitoring - Documentation - Alerts/Notifications **Management** - File Sharing - Security Standards - Encrypted Storage **Agentic AI - Disaster Recovery as a Service (DRaaS)** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Proactive Assistance - Decision Making **Security** - Data Encryption - Security and Compliance - Deduplication **Agentic AI - Online Backup** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Proactive Assistance - Decision Making - Microsoft Outlook Integration - Active Directory Integration - Third-Party Integrations **Additional Functionality** - Remote Synchronization - Data Synchronization - Audit Trail - Monitoring - Role-Based Permissions - Approval Process Control - Real Time Synchronization - Alerts/Notifications - API - Single Sign On - Reporting & Statistics - Version Control - Customizable Branding - Synchronization Scheduling - Two-Factor Authentication - Real-Time Monitoring - Secure Login - Backup and Recovery - Data Recovery - HIPAA Compliant - Conflict Tracking - Authentication - Mobile Access - Chat/Messaging - Generative AI - AI Copilot - Access Controls/Permissions - Commenting/Notes - Activity Tracking - Two-Way Synchronization - Archiving & Retention - Encryption - Activity Dashboard - File Transfer ## Top Arcserve Alternatives - [Veeam Data Platform](https://www.g2.com/products/veeam-data-platform/reviews) - 4.6/5.0 (704 reviews) - [Acronis Cyber Protect](https://www.g2.com/products/acronis-acronis-cyber-protect/reviews) - 4.3/5.0 (657 reviews) - [Unitrends Backup and Recovery](https://www.g2.com/products/unitrends-backup-and-recovery/reviews) - 4.2/5.0 (443 reviews)