Ability to manage simple & complex sourcing events through friendly user interface and leverage data with powerful analytics and scenario optimization to generate additional savings. The Increased agility in procurement processes. Implementation was a smooth process as it was a standalone tool, all that was required was the involvement of the DPO and IT, an IT review, Data protection agreement, MSA and the SSO set up. Archlets Customer support is fantastic, we are lucky we have Pietro who is as passionate about Archlet as the founders and the rest of the team and they all chip in to resolve any queries via email or through the chat functionality in the tool. I have received no complaints. The escalation is through Internal Super users first. If we can resolve it internally, we will. If we cannot, we escalate it to Archlet, depending on importance, either through the Chat directly with the CSM or Via email copying in the relevant people with the knowledge to answer. It has been adopted as the procurement tool of choice and is used many times daily on a global scale. Review collected by and hosted on G2.com.
This is a tough question, there is not much if anything to dislike. Honestly, I have none! Review collected by and hosted on G2.com.