The Outlook sync has been very reliable for us. Booking a meeting room from Archie or from the calendar works well and availability is clear right away. The interface is also straightforward, so most people in the office started using it without much explanation. Review collected by and hosted on G2.com.

The reporting side is useful but took me a little while to understand when I first started managing it. More guidance there would help. Also the map view is a bit small in outlook. Review collected by and hosted on G2.com.

I like how easy it is to pre-register guests and get notified when they arrive. From the host side it’s convenient because I know when my visitor has checked in, and from the reception side everything is in one place. Review collected by and hosted on G2.com.

The visitor flow is flexible but it took us some time to configure it the way we wanted for our front desk process - we implemented everything ourselves though. Review collected by and hosted on G2.com.

Pre-registration and notifications are very helpful. We use it for events and pre-registered visits, guests can check in quickly and everything feels more organized. Questions do come up sometimes but it's not so often. Review collected by and hosted on G2.com.

Customization takes some time to get right, especially when setting up workflows. Also I wish we could add custom text to some of the steps. Review collected by and hosted on G2.com.

The Find a Colleague feature is the one I use most along with the Workweek view with all of my schedule. It’s hard to keep track of who is coming in on what days now that we’re hybrid, so being able to see my team's schedule in one place is a huge help!! Review collected by and hosted on G2.com.

The check-in window is a bit tight. If I'm running late I sometimes get a notification that my booking might be canceled, which is a bit stressful. Review collected by and hosted on G2.com.

Adoption was much easier than I expected. Employees started using it almost immediately because the interface is intuitive and the booking process is quick. Review collected by and hosted on G2.com.

Some settings are kind of hidden or the way you need to find them is not very intuitive... Review collected by and hosted on G2.com.

From an office management perspective, the floor maps are really useful. I can see desk usage across different areas and quickly make changes if we reorganize teams. Setting up neighborhoods for departments was also pretty straightforward. Review collected by and hosted on G2.com.

Editing the floor maps is easy but time consuming. Tracking attendance works well but it's not so easy to keep track of different policies for different departments. During the setup some things were hard to find - although I must say their support was very helpful. Review collected by and hosted on G2.com.

I like being able to see who’s coming into the office with the workweek view and plan accordingly. Booking a desk near teammates is very easy and the map makes it simple to choose the right spot. All in all it's an effective solution and althought I had doubts at first now I'm very glad we rolled it out. Review collected by and hosted on G2.com.

Sometimes takes a second to check availability across floors. It’s not a big issue but could be a bit faster. Review collected by and hosted on G2.com.

The way it handles visitor NDAs and photo capture at the kiosk is awesome. It automatically logs everything so we stay compliant and always know who is on premise. Review collected by and hosted on G2.com.

It's not a turnkey solution, you buy your own printer, tablet, etc. - there are pros and cons to this of course, gives you flexibility + it's probably cheaper, but you need to do more work to source those things yourself. Review collected by and hosted on G2.com.

I really like that guests can be pre-registered and that hosts receive notifications when their visitor checks in. It’s also nice that the visitor list for the day is easy to review at the front desk. Review collected by and hosted on G2.com.

No option to fill out information by scanning an ID - you can take pictures of the ID but not actually retreive the data and input it in the system that way. Review collected by and hosted on G2.com.

The UI is actually modern and clean. It’s pretty easy to find my teammates and book a desk in the area where they sit. The interactive floor map is my favorite part because it just makes it easier to understand what to book. Review collected by and hosted on G2.com.

Definitely there could be faster ways to rebook the same spot, without using recurring reservations which require planning in advance Review collected by and hosted on G2.com.