I had a great experience from the beginning with the onboarding team helping in any way possible to set up the product the way we needed. When it comes to the app itself, although it's not perfect it delivers a lot a value and there are new features big and small coming up frequently. We use it on one location for now and I'm very happy with the choice. Users find it very easy to use and the few times we needed help the support team was extremely nice and helpful. Review collected by and hosted on G2.com.

Clearly some small things are not as polished and there are some settings that are a bit buried and hard to find at times, however the main flows work perfectly. I would also argue floor plans are not the easiest to edit, but once you get used to how it works it's okay. Review collected by and hosted on G2.com.

The analytics dashboard is important for us so we can see which parts of the office are being used most and when we may hit capacity in the future as we grow. The actual booking and visitor registration functionalities are good too, I'd say the platform offers a lot of flexibility and it seems easier to use than other options on the market. Review collected by and hosted on G2.com.

Custom reports have been upgraded and work well now, but were too limited when we first started with Archie. There are minor issues here and there, for instance settings there are not self-explanatory on what they do. Never came across any bug or downtime though, so that's great. Overall it's not super polished but all of the core features are robust and we can trust the platform to work. Review collected by and hosted on G2.com.

I mainly use Archie to check who from my team is coming into the office and grab a desk nearby. The map view is really helpful because I can quickly see where people are sitting and pick a desk with the setup I want (monitor, quiet area, etc.). I also like that meeting rooms are in the same system and that room tablets show the actual availability Review collected by and hosted on G2.com.

For our floor the desk map takes a moment to navigate, especially when looking up where specific people are sitting. It’s not a big issue but still Review collected by and hosted on G2.com.

Quite happy, it's a really good product. One thing I appreciate is being able to see booking trends and understand which spaces at our office are the most popular. The floor maps are also easy to navigate and edit. Review collected by and hosted on G2.com.

Not super polished in all aspects, more guideance on what the different fields do would be helpful wihtout having to check the knowledge base Review collected by and hosted on G2.com.

From the employee side, booking is very straightforward. As an admin, I also appreciate the flexibility in configuring spaces and permissions. Review collected by and hosted on G2.com.

There is a bit of a learning curve when first setting up the platform, especially if you have a more complex office layout. Review collected by and hosted on G2.com.

I like how it gives you visibility into what’s happening in the office before you even go in. You can see which zones are busy, where your coworkers are sitting, and what desks are free. It helps me plan when to come in and where to sit depending on what kind of work I’m doing that day. And the have dark mode lol!! Review collected by and hosted on G2.com.

Sometimes there are new things in the app and not really an explanation of what's up. Great the product is evolving, but it would be nice to be better guided into what's new. Sometimes the announcement of a new feature happens weeks after it's been live and in the meantime we already figured that out. Review collected by and hosted on G2.com.

I like that desks, meeting rooms, and office attendance are all managed in one place. Being able to quickly see who is coming into the office helps a lot when planning collaborative work. Review collected by and hosted on G2.com.

The platform has a lot of functionality, so there are some areas that took me time to discover. A few settings could be easier to find. Review collected by and hosted on G2.com.

It’s fairly well integrated into our systems. The help team and the product development team have been very responsive and understanding of our business needs. Review collected by and hosted on G2.com.

It’s mostly small things, but the copy and terminology sometimes don’t align with our brand. We’ve also run into a few minor integration issues that have caused some hassles. Review collected by and hosted on G2.com.

One feature I use a lot is checking when colleagues plan to come into the office. It makes it much easier to coordinate days so we’re not all coming in randomly. Booking a desk only takes a few seconds and I like that you can filter by equipment like monitors. Review collected by and hosted on G2.com.

The mobile app works well but I wish there were half-day/full-day shortcuts instead of heading over to the time of reservation each time. Review collected by and hosted on G2.com.

I love that I don't have to leave Outlook to book a room. The bot notifications for when a guest arrives or when my booking is about to start are also helpful. User interface is alright, easy to navigate. For the core features I use it's a 10/10. Review collected by and hosted on G2.com.

No way to message a guest when they arrive (except if I do it via email on my own).

Also the floor plan is quite small in outlook, it's much more visibile in the archie app itself. Review collected by and hosted on G2.com.