Jimeson B.
JB
Jimeson B.
"Robust Geospatial Tool with Setup Challenges"
3.5/5
What do you like best about ArcGIS Survey123?

I really appreciate ArcGIS Survey123's unmatched fusion of robust GIS geospatial functionality and field-ready practicality. Its precision and customizable geotagging eliminates the manual coordinate entry or reliance on low-quality GPS data, which solves one of the biggest sources of spatial error in fieldwork. The ability to capture location data tailored to the field task without the hassle of manual transcription is a significant advantage. Review collected by and hosted on G2.com.

What do you dislike about ArcGIS Survey123?

I find slow load times and buggy previews frustrating. The web designer lags with large or complex surveys (100+ questions), and the in-app survey preview often doesn't reflect how the form will look on the mobile field app, forcing repeated testing on devices. Slow load times in the web designer are particularly annoying when opening saved complex surveys, with initial survey loads taking 2–5 minutes, causing the page to freeze and sometimes corrupt recent changes. The live editing process is sluggish as well, with a 5–10 second delay every time I add or edit questions, turning short tasks into lengthy processes. Additionally, adding spatial logic or complex conditional rules can cause a sync lag with the ArcGIS cloud, leading to freezes, accidental duplicates, or broken logic. Bulk editing often fails, either taking too long or crashing the designer altogether, which forces me to make edits manually one by one. Review collected by and hosted on G2.com.

Roberto H.
RH
Roberto H.
Estimator
Construction
Small-Business (50 or fewer emp.)
"Easy to Use, Reliable Offline Survey Tool"
4/5
What do you like best about ArcGIS Survey123?

Easy to use. I used it for about two years and never had any major issues. I liked that I could use it without internet service and then upload everything once we had a connection. It’s also very flexible for creating surveys and choosing the number of lines you want. Review collected by and hosted on G2.com.

What do you dislike about ArcGIS Survey123?

Difficult to add new items and sometimes damage old data trying to incorporate new things in the survey. Review collected by and hosted on G2.com.

Verified User in Transportation/Trucking/Railroad
AT
Verified User in Transportation/Trucking/Railroad
Mid-Market (51-1000 emp.)
"Fully Customizable Surveys with Easy Embedding"
5/5
What do you like best about ArcGIS Survey123?

Ability to fully customize the survey and the ability to embed it easily anywhere Review collected by and hosted on G2.com.

What do you dislike about ArcGIS Survey123?

I wish there were more customizations for brands (like the ability to import your own font) Review collected by and hosted on G2.com.

Brian H.
BH
Brian H.
CTO
Utilities
Mid-Market (51-1000 emp.)
"Seamless GIS Integration with ESRI ArcMap"
4.5/5
What do you like best about ArcGIS Survey123?

We appreciate how seamlessly our GIS data integrates with ESRI ArcMap. Review collected by and hosted on G2.com.

What do you dislike about ArcGIS Survey123?

We wish there were more options available for customizing the interface. Review collected by and hosted on G2.com.

Bekah S.
BS
Bekah S.
"Streamlined Geospatial Data Collection with ArcGIS Survey123"
5/5
What do you like best about ArcGIS Survey123?

I love ArcGIS Survey123 for its really easy user experience and platform. I like being able to select the type of questions and appreciate the variety of question types that I can publish. The initial setup is very streamlined. Review collected by and hosted on G2.com.

What do you dislike about ArcGIS Survey123?

I think the sharing platform can be a little bit finicky at times. Review collected by and hosted on G2.com.

Sher ali K.
SK
Sher ali K.
Infrastructure Engineer
Enterprise (> 1000 emp.)
"Excellent Mapping Tools, But Survey Customization Feels Limited"
3/5
What do you like best about ArcGIS Survey123?

Powerful mapping and visualization capabilities allow you to create detailed, interactive maps with layers that display roads, population, climate, or business data. Review collected by and hosted on G2.com.

What do you dislike about ArcGIS Survey123?

Survey123 works well for creating simple forms, but when it comes to designing more complex or dynamic surveys, I find its customization options quite limited. Users who need advanced features may feel restricted by what the platform offers. Review collected by and hosted on G2.com.

Ram P.
RP
Ram P.
S
Program Development
Small-Business (50 or fewer emp.)
"Effortless Exercise Mapping with Minimal Effort"
5/5
What do you like best about ArcGIS Survey123?

useful for mapping excercises efficiently with limited efforts Review collected by and hosted on G2.com.

What do you dislike about ArcGIS Survey123?

little complicate with some features while implementing Review collected by and hosted on G2.com.

BC
Bobby C.
"Convenient and practical but needs optimization of management functions."
4/5
What do you like best about ArcGIS Survey123?

I like ArcGIS Survey123 because it can be used on phones, tablets, and computers, which is very convenient. Its data is synchronized in real-time, and after submission, it can be updated on the computer immediately, which is very convenient for my work. I also find that setting up ArcGIS Survey123 initially is quite easy. Review collected by and hosted on G2.com.

What do you dislike about ArcGIS Survey123?

What I don't quite like is that batch uploading is not supported in offline mode. Additionally, after field data collection, there is no unified interface for batch management, which greatly slows down the progress of work. Review collected by and hosted on G2.com.

RB
Ruhan B.
Senior Portfolio Manager
Oil & Energy
Mid-Market (51-1000 emp.)
"Field data collection process"
4/5
What do you like best about ArcGIS Survey123?

Survey123 for ArcGIS is a great tool for developing context-aware surveys with features like branching and conditional questions. It is very compatible with ArcGIS Online making it easy to display and analyze data and information. Review collected by and hosted on G2.com.

What do you dislike about ArcGIS Survey123?

I’ve discussed is the problem that OS X Lion has with offline functionality. Data collection for CVA does not require use of internet, there are some core functionalities such as branching logic and conditional questions that are not available. Review collected by and hosted on G2.com.

Nisar K.
NK
Nisar K.
GIS Supervisor
Small-Business (50 or fewer emp.)
"Great Product"
5/5
What do you like best about ArcGIS Survey123?

on time mapping during work and data editing Review collected by and hosted on G2.com.

What do you dislike about ArcGIS Survey123?

its good but some tools need more improvment during survey Review collected by and hosted on G2.com.