Karthick K.
KK
Karthick K.
Team Lead GIS
Non-Profit Organization Management
Small-Business (50 or fewer emp.)
Business partner of the seller or seller's competitor, not included in G2 scores.
"ArcGIS Online: Simplifying GIS Data Sharing and Visualization"
5/5
What do you like best about ArcGIS Online?

Easy data sharing and collaboration – It allows teams to access and work on the same data from anywhere.

Web map creation – Creating interactive maps is fast and user-friendly without needing advanced GIS skills.

Integration with ArcGIS ecosystem – Seamlessly works with ArcGIS Pro, Survey123, Dashboards, and other apps.

Real-time data updates – Changes made in the field (e.g., via Survey123) are instantly reflected.

App building capabilities – Tools like Web AppBuilder and Experience Builder help create applications without heavy coding.

Cloud-based management – No need for infrastructure setup; everything is hosted and managed online. Review collected by and hosted on G2.com.

What do you dislike about ArcGIS Online?

Credit consumption model – Managing and optimizing credits (for storage, analysis, and geocoding) can be challenging and sometimes costly for large projects. Review collected by and hosted on G2.com.

Verified User in Individual & Family Services
UI
Verified User in Individual & Family Services
Mid-Market (51-1000 emp.)
"ArcGIS On-the-Go Access Without the Desktop Download"
4.5/5
What do you like best about ArcGIS Online?

I like that I don't have to download the desktop version to use ArcGIS on the move. Review collected by and hosted on G2.com.

What do you dislike about ArcGIS Online?

Sometimes some layers might be disabled, deleted, or removed, and it won't let me keep the version I used before to then recreate. Review collected by and hosted on G2.com.

Verified User in Hospital & Health Care
UH
Verified User in Hospital & Health Care
Enterprise (> 1000 emp.)
"Highly Recommend"
4.5/5
What do you like best about ArcGIS Online?

It's seamless user interface and accurate maps Review collected by and hosted on G2.com.

What do you dislike about ArcGIS Online?

It is a bit hard to learn,especially for the first timers. Review collected by and hosted on G2.com.

Melody C.
MC
Melody C.
Geographic Information Systems Analyst
Small-Business (50 or fewer emp.)
"ArcGIS is good for what it is...but ESRI's monopoly on the GIS marketplace needs to be challenged!"
4/5
What do you like best about ArcGIS Online?

Now if you have an ArcGIS subscription and keep up on your credits then yes, this product is great. This product will give you access to various common ways of visualizing data and you will be able to share with the ESRI community your datasets pretty much by default. Also ESRI has a LOT OF VALUABLE DATA you can utilize to your heart's content (provided that you have the credits to make requests to pull that data) that would really be hard to find elsewhere. I like it, but ESRI needs to be knocked off their high horse still, in my opinion! Review collected by and hosted on G2.com.

What do you dislike about ArcGIS Online?

Can't stand how ESRI is charging an arm and a leg nowadays! I mean, I have used arcGIS online A LOT during my career. And it's easy to sign up and integrate with your copy of arcGIS Pro. Customer support is good but they try to push their community forums on you a bit too much in my opinion. Regarding frequency of use, you'll be using it more if their credits weren't so EXPENSIVE!!! Review collected by and hosted on G2.com.

Jon Z.
JZ
Jon Z.
Buildings and Grounds
Mid-Market (51-1000 emp.)
"Learning Curve BUT worth it"
5/5
What do you like best about ArcGIS Online?

Provides a single location for for data. I recommend using an experience tech to satrt the process. They can provide a great resource for future issues. ESRI is a great customer resource too! I found the integration to be faily straight forward with some help from experienced staff. We use the data every day! Review collected by and hosted on G2.com.

What do you dislike about ArcGIS Online?

It is a steep learning curve without help! Review collected by and hosted on G2.com.

Satya Prakash D.
SD
Satya Prakash D.
Associate Analyst
Enterprise (> 1000 emp.)
"Arcgis online is phenomenal."
4/5
What do you like best about ArcGIS Online?

I like the UI , the features and the ease of implementation with our tasks. Review collected by and hosted on G2.com.

What do you dislike about ArcGIS Online?

Nothing as such yet the customer support gets delayed sometimes. Review collected by and hosted on G2.com.

Cristian M.
CM
Cristian M.
Presidente de empresa
Small-Business (50 or fewer emp.)
"Data analysis made visual"
5/5
What do you like best about ArcGIS Online?

What I like best about ArcGIS Online is its seamless integration of mapping and analysis tools within a cloud-based platform.

The accessibility to a wide range of workflow-specific apps, global maps, and diverse datasets empowers users to efficiently create, analyze, and share spatial data.

The mobility features are particularly impressive, allowing professionals to remain productive in the field. The collaborative nature of the platform enhances teamwork, making it easy to share insights and work collectively on geospatial projects.

ArcGIS Online stands out as a comprehensive and user-friendly solution, catering to the diverse needs of those involved in mapping and data analysis. Review collected by and hosted on G2.com.

What do you dislike about ArcGIS Online?

While ArcGIS Online is a robust and comprehensive platform, there are a few areas of opportunity that could enhance the user experience.

The cost of subscription plans might be a consideration for smaller businesses. Introducing more flexible pricing options or a tiered structure could make the platform more accommodating to different budget constraints.

The credit system that the platform manages seems good to me, perhaps a greater number of them could also be offered, allowing you to carry out more complex practices. Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
UI
Verified User in Information Technology and Services
Enterprise (> 1000 emp.)
"Best GIS software tool in modern era"
4.5/5
What do you like best about ArcGIS Online?

ArcGIS helped me in configuring the maps in a easy manner and can able to add multiple layers with out any programming knowledge. Review collected by and hosted on G2.com.

What do you dislike about ArcGIS Online?

Pricing is higher and it is not affordable by small sized companies . Need to built all functionalities that are present in Arc GIS server Review collected by and hosted on G2.com.

Nydia Stephany R.
NR
Nydia Stephany R.
Freelance Graphic Designer & Photographer (Short Term Projects)
Small-Business (50 or fewer emp.)
"ArcGIS Online from a Student / Professional Perspective"
5/5
What do you like best about ArcGIS Online?

I recently got into ArcGIS online development to show employers my knowledge in mapping technology as well as how I can easily integrate Salesforce Sales Cloud / Maps with ArcGIS online cloud services. I enjoy being able to map my data and connect my salesforce data to make better use of location services. Review collected by and hosted on G2.com.

What do you dislike about ArcGIS Online?

None of note. The UI is easy to understand and navigate and the learning curve to use ArcGIS online per se is not too steep. Even without tutorial videos, I can easily click around to find out where everything is, and as my ArcGIS online instructor says, when mapping, it's easy to find useful hidden capabilities if you right-click on data points such as buildings (vectors), addresses (points), and streets (lines). Review collected by and hosted on G2.com.

NavNeet S.
NS
NavNeet S.
Team Lead
Mid-Market (51-1000 emp.)
"GIS software that helps such as mapping, analysis and data visualization and etc."
4.5/5
What do you like best about ArcGIS Online?

with the help of arcGis online importing data is easy. it visualise data through the creation of maps and apps. analyze the data. Publish map to the cloud to free up storage space. good for Support fieldwork. Review collected by and hosted on G2.com.

What do you dislike about ArcGIS Online?

this can easily share data , maps and apps with the team. Data can be accessed in a web browser. expensive too. the main thing is dependent on technical support. hard to get license. Review collected by and hosted on G2.com.