--- title: ArcGIS Online Reviews meta\_title: 'ArcGIS Online Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 190 reviews by the users' company size, role or industry to find out how ArcGIS Online works for a business like yours. aggregate\_rating: rating\_value: 4.5 review\_count: 190 scale: '5' date\_modified: '2026-08-07' parent\_category: name: CAD & PLM url: https://www.g2.com/categories/cad-plm --- # ArcGIS Online Reviews & Product Details Claimed ###### Profile Status This profile is currently managed by ArcGIS Online but has limited features. Are you part of the ArcGIS Online team? [Upgrade your plan](https://sell.g2.com) to enhance your branding and engage with visitors to your profile! Connect people, locations, and data using interactive maps created with ArcGIS Online. Quickly create maps by dropping in your spreadsheet and mashing it up with other location data included in ArcGIS Online. Apply Smart Mapping styles to make your data visually stunning and use intuitive analysis tools to deliver location intelligence. Add valuable context to your data by combining it with Esri’s demographic and lifestyle data. Work collaboratively with your colleagues to build maps and apps. Instantly share your maps and apps with anyone, anywhere. Thousands of organizations and millions of users have proven ArcGIS Online to be a scalable and secure software-as-a-service hosted by Esri. * * * Seller [Esri](https://www.g2.com/sellers/esri) Discussions [ArcGIS Online Community](https://www.g2.com/products/arcgis-online/discuss) Languages Supported Arabic, Catalan, Czech, Danish, German, Greek, English, Estonian, Finnish, French, Hebrew, Hindi, Croatian, Hungarian, Indonesian, Italian, Japanese, Korean, Latvian, Lithuanian, Dutch, Norwegian, Polish, Portuguese, Romanian, Russian, Slovenian, Spanish, Serbian, Swedish, Thai, Turkish, Vietnamese Solution Type Best-of-Breed Overview by Leah Jaques Show More ## Value at a Glance Averages based on real user reviews. ### Time to Implement 2 months ### Return on Investment 16 months [ View More Pricing Information ](https://www.g2.com/products/arcgis-online/pricing) ## Top-Rated Alternatives [ ![CARTO](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "CARTO") CARTO 4.5/5(78) ](https://www.g2.com/products/carto/reviews) [ ![Mapbox](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Mapbox") Mapbox 4.3/5(41) ](https://www.g2.com/products/mapbox/reviews) [ ![MapInfo Pro](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "MapInfo Pro") MapInfo Pro 4.1/5(120) ](https://www.g2.com/products/mapinfo-pro/reviews) [ View All Alternatives ](https://www.g2.com/products/arcgis-online/competitors/alternatives) ## User Insights Average based on 190 real user reviews. Implementation Time 2 months Perceived Cost $$$$$ [Log in to unlock pricing and user insights](/login) ## ArcGIS Online Integrations (1) What do users say about integrations? Integration information sourced from real user reviews. [ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") ArcGIS Survey123 ](https://www.g2.com/products/arcgis-survey123/reviews) Show More ![Stian H.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Stian H.") SH Stian H. Advisor Enterprise (\> 1000 emp.) 7/9/2019 "Great, but still needs improvement" 5/5 What do you like best about ArcGIS Online? Getting more and more easy to use. Love 3D web scenes. Review collected by and hosted on G2.com. What do you dislike about ArcGIS Online? Lack of groups in table of content in 2D web maps. 3D scenes solves this perfectly! Review collected by and hosted on G2.com. What problems is ArcGIS Online solving and how is that benefiting you? Common collaborative maps for our projects makes sure averyone are on the same page. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 Gives Campaign ![Verified User in Government Relations](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Government Relations") UG Verified User in Government Relations Mid-Market (51-1000 emp.) 5/7/2019 "Streamlines Everything" 5/5 What do you like best about ArcGIS Online? I love that the administrator can allow different users access to the same files. It makes it really easy to create maps instead of having to look for files on your computer. The simpler interface is also aesthetically pleasing and simple. Review collected by and hosted on G2.com. What do you dislike about ArcGIS Online? I do think there could be more tools integrated from the ArcMap Desktop version Review collected by and hosted on G2.com. Recommendations to others considering ArcGIS Online: If you need any type of mapping services, ArcGIS is the way to go, It's easy to use and creates beautiful informative maps Review collected by and hosted on G2.com. What problems is ArcGIS Online solving and how is that benefiting you? Instead of having to purchase multiple licenses of a desktop software we are able to collaborate and pool our shapefiles and resources together to make presenting content quicker and easier. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Verified User in Information Technology and Services](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Information Technology and Services") AI Verified User in Information Technology and Services Mid-Market (51-1000 emp.) 7/10/2019 "Some good suggestions" 4/5 What do you like best about ArcGIS Online? It has a great ease of use for beginners. I can teach others to use it that never heard of his before. Review collected by and hosted on G2.com. What do you dislike about ArcGIS Online? There needs to be a better measure tool in web app builder. Need to access local files easier instead of having to host or have attachments such as PDFs. Review collected by and hosted on G2.com. Recommendations to others considering ArcGIS Online: Get training formal and online Review collected by and hosted on G2.com. What problems is ArcGIS Online solving and how is that benefiting you? Our hwy department uses it for rating roads. Checking wind turbine locations. Sheriff's using for sensitive crime and offense data. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 Gives Campaign ![Timothy H.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Timothy H.") TH Timothy H. Water Sevices SCADA/IS Manager Mid-Market (51-1000 emp.) 7/9/2019 "AGOL almost good" 4/5 What do you like best about ArcGIS Online? flexablity of the out of the box solutions Review collected by and hosted on G2.com. What do you dislike about ArcGIS Online? File management Table of contents organization( no grouping) No version editting Hard to sync with data that is aso being editted in Enterprise Review collected by and hosted on G2.com. What problems is ArcGIS Online solving and how is that benefiting you? Treatment plant Log Books Tracking leak detection vendors Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 Gives Campaign TL travis l. Geospatial Specialist Enterprise (\> 1000 emp.) 7/16/2019 "ArcGIS is for you" 5/5 What do you like best about ArcGIS Online? Its easy to learn. Its easy to share. Its just easy. Review collected by and hosted on G2.com. What do you dislike about ArcGIS Online? Pop-ups are limitied...you cant move them. Doesn't work with .KML/.KMZ files. Review collected by and hosted on G2.com. What problems is ArcGIS Online solving and how is that benefiting you? It allows for quick references to activity being dong in the field. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 Gives Campaign ![Verified User in Civil Engineering](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Civil Engineering") AC Verified User in Civil Engineering Mid-Market (51-1000 emp.) 7/10/2019 Business partner of the seller or seller's competitor, not included in G2 scores. "Great access for those with limited resources" 4/5 What do you like best about ArcGIS Online? It makes GIS available to those that do not have the resources to purchase something more robust. Review collected by and hosted on G2.com. What do you dislike about ArcGIS Online? Some of the editing capabilites are not as straight forward. IE setting a field visible in the pop up configuration and having to do it again for the attribute table Review collected by and hosted on G2.com. What problems is ArcGIS Online solving and how is that benefiting you? Running our workflow process. We have a large mapping team and it makes it really easy to spread the work out as well as automation. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 Gives Campaign ![Verified User in Government Administration](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Government Administration") AG Verified User in Government Administration Mid-Market (51-1000 emp.) 7/10/2019 "People think I am a web app guru. " 5/5 What do you like best about ArcGIS Online? I LOVE that I can get on arcgis.com and make a web app for members of my organization in just minutes. The apps look really good and they are intuitive to use. Review collected by and hosted on G2.com. What do you dislike about ArcGIS Online? I cannot think of anything I dislike about the platform. Review collected by and hosted on G2.com. What problems is ArcGIS Online solving and how is that benefiting you? I have made collector apps, explorer apps, story maps, tabbed maps. I have done analysis on my data. I have used ArcGIS data to enrich my own data. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 Gives Campaign AB Ali B. PhD candidate Enterprise (\> 1000 emp.) 7/10/2019 "onlin tools" 5/5 What do you like best about ArcGIS Online? this tool makes my life a lot easier. it allows me to deal with data and get insights Review collected by and hosted on G2.com. What do you dislike about ArcGIS Online? nothing so far. it is a grate tool that i am using. Review collected by and hosted on G2.com. What problems is ArcGIS Online solving and how is that benefiting you? information exchange Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 Gives Campaign ![Verified User in Government Administration](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Government Administration") UG Verified User in Government Administration Enterprise (\> 1000 emp.) 7/11/2019 "An excellent resource for sharing and collaboration" 4.5/5 What do you like best about ArcGIS Online? ArcGIS Online is an intuitive platform for both GIS professionals and casual users. It's easy to use to gather insights into your data, share information with others in an easy-to-understand and impactful way, and collaborate with others remotely. Review collected by and hosted on G2.com. What do you dislike about ArcGIS Online? There's nothing I can think of that I dislike. Review collected by and hosted on G2.com. What problems is ArcGIS Online solving and how is that benefiting you? An easy way to share information with colleagues, stakeholders, and the general public and engage others to participate and share their ideas. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 Gives Campaign ![Matthew K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Matthew K.") MK Matthew K. Systems Analyst - GIS Enterprise (\> 1000 emp.) 7/9/2019 "Wonderful platform for two-way GIS experience" 5/5 What do you like best about ArcGIS Online? Ease, scalability, flexibility, ArcGIS Online is a valuable platform within our GIS environment. Review collected by and hosted on G2.com. What do you dislike about ArcGIS Online? Nothing, I would recommend ArcGIS as a solution for most GIS problems and opportunities. Review collected by and hosted on G2.com. What problems is ArcGIS Online solving and how is that benefiting you? Outreach, engagement, democratization of GIS. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 Gives Campaign ## Questions about ArcGIS Online? Ask real users or explore answers from the community Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights. [ Ask about ArcGIS Online ](https://www.g2.com/products/arcgis-online/discussions/new) GU Guest User • Last activity 3 months ago What is the difference between ArcGIS online and Arcgis portal? 0 Upvotes 3 [ Join the conversation ](https://www.g2.com/discussions/what-is-the-difference-between-arcgis-online-and-arcgis-portal) ![Aydan S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Aydan S.") AS Aydan Scott • Last activity over 6 years ago Can you find farthest Point 1 Upvote 1 [ Join the conversation ](https://www.g2.com/discussions/12614-can-you-find-farthest-point) [ View all Discussions ](https://www.g2.com/products/arcgis-online/discuss) ## Pricing Insights Averages based on real user reviews. ### Time to Implement 2 months ### Return on Investment 16 months ### Average Discount 13% [ View More Pricing Information ](https://www.g2.com/products/arcgis-online/pricing) ArcGIS Online Comparisons ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_64636a5c446c22391d4ed719e0987cd2/arcgis-pro.png "Product Avatar Image") ArcGIS Pro 4.3/5(190) [ Compare Now ](https://www.g2.com/compare/arcgis-online-vs-arcgis-pro) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_e3c229ccb96c84f6564f5681ddbe1a33/qgis.png "Product Avatar Image") QGIS 4.5/5(154) [ Compare Now ](https://www.g2.com/compare/arcgis-online-vs-qgis) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_0a2f63c93b1b06a7b2132ea716afcb8c/mapbox.png "Product Avatar Image") Mapbox 4.3/5(41) [ Compare Now ](https://www.g2.com/compare/arcgis-online-vs-mapbox) ##### ##### ArcGIS Online Features Data Management Data Capture Data Storage Data Manipulation Map Creation Geocoding Buffer Zone Query Overlaying Analysis Spatial Analysis Reporting Real-Time Streaming Cartography Geographic Maps Vector Mapping Data Visualization [ View More Features ](https://www.g2.com/products/arcgis-online/features) ##### Categories on G2 [Location Intelligence](https://www.g2.com/categories/location-intelligence)[GIS](https://www.g2.com/categories/gis) ##### Explore More [Which solution is most cost-effective for real estate firms?](https://www.g2.com/discussions/which-solution-is-most-cost-effective-for-real-estate-firms)[Best software for managing and storing email templates](https://www.g2.com/discussions/what-is-the-best-software-for-managing-and-storing-email-templates)[What are the most reliable M&A software platforms based on reviews from long-term enterprise users?](https://www.g2.com/discussions/what-are-the-most-reliable-m-a-software-platforms-based-on-reviews-from-long-term-enterprise-users) [What salary benchmarking solutions work well for mid-market teams that need solid comp data without paying for a Radford or Mercer report every year?](https://www.g2.com/discussions/what-salary-benchmarking-solutions-work-well-for-mid-market-teams-that-need-solid-comp-data-without-paying-for-a-radford-or-mercer-report-every-year)[Best cloud-based construction estimating solutions](https://www.g2.com/discussions/what-are-the-best-cloud-based-construction-estimating-solutions)[Pros and Cons Details](https://www.g2.com/products/arcgis-online/reviews?qs=pros-and-cons) [Show MoreShow Less](javascript:void(0);)