Introducing G2.ai, the future of software buying.Try now
Scribble Maps
Sponsored
Scribble Maps
Visit Website
Product Avatar Image
ArcGIS Online

By Esri

4.5 out of 5 stars

How would you rate your experience with ArcGIS Online?

Scribble Maps
Sponsored
Scribble Maps
Visit Website
It's been two months since this profile received a new review
Leave a Review

ArcGIS Online Reviews & Product Details

Profile Status

This profile is currently managed by ArcGIS Online but has limited features.

Are you part of the ArcGIS Online team? Upgrade your plan to enhance your branding and engage with visitors to your profile!

Value at a Glance

Averages based on real user reviews.

Time to Implement

2 months

Return on Investment

16 months

ArcGIS Online Integrations

(1)
Integration information sourced from real user reviews.

ArcGIS Online Media

ArcGIS Online Demo - Use size and color to map your variables
Mapping with both size and color opens the door to endless possibilities of maps. You’ll see patterns and relationships within your datasets that you may not have found otherwise.
ArcGIS Online Demo - Explore the relationship between two topics within a single map to see if they are related.
Compare two different topics
Product Avatar Image

Have you used ArcGIS Online before?

Answer a few questions to help the ArcGIS Online community

ArcGIS Online Reviews (187)

View 1 Video Reviews
Reviews

ArcGIS Online Reviews (187)

View 1 Video Reviews
4.5
188 reviews

Pros & Cons

Generated from real user reviews
View All Pros and Cons
Search reviews
Filter Reviews
Clear Results
G2 reviews are authentic and verified.
Ben K.
BK
IT Manager
Civil Engineering
Mid-Market (51-1000 emp.)
"good product"
What do you like best about ArcGIS Online?

ease of use. very accesible and easy to get tou from almost any device Review collected by and hosted on G2.com.

What do you dislike about ArcGIS Online?

pricy and locked o individual user accounts. better if concurrent Review collected by and hosted on G2.com.

Verified User in Marketing and Advertising
CM
Enterprise (> 1000 emp.)
"Best tools for publishing layers"
What do you like best about ArcGIS Online?

Very easy to publish new and overwrote layers Review collected by and hosted on G2.com.

What do you dislike about ArcGIS Online?

Licensing Cost is little bit high as compared Review collected by and hosted on G2.com.

Verified User in Hospital & Health Care
UH
Enterprise (> 1000 emp.)
"Nifty mapping software"
What do you like best about ArcGIS Online?

ArcGIS Online is a cloud-based mapping and analysis software. It's great at analyzing map data, which you can import or export, and it offers its own Esri-curated content. ArcGIS is the industry standard and you won't find another product like it. The Online version is good for entry-level users. Review collected by and hosted on G2.com.

What do you dislike about ArcGIS Online?

ArcGIS Online isn't as powerful as ArcGIS Pro. It's also not great at quickly updating its layers. For example: if I import data and run analysis on it, but want to change one entry in the data, I need to delete the layer, make the change in Excel, import the new data, and rerun the analysis. I also don't like how I can't change the style of preset Living Atlas layers. Review collected by and hosted on G2.com.

Kyle Y.
KY
Innovation Engineer
Mid-Market (51-1000 emp.)
"Great for Sharing Geoinformation with Clients"
What do you like best about ArcGIS Online?

It is simple to use and has great templates. Integrates well with the desktop version of ArcGIS. Love that clients can easily interact with dashboards and see their information clearly. Review collected by and hosted on G2.com.

What do you dislike about ArcGIS Online?

Sometime can be difficult to adjust templates to exactly what you want. Wish there was more coding ability. Review collected by and hosted on G2.com.

Jeremy G.
JG
Performance Analyst
Research
Enterprise (> 1000 emp.)
"Online, Light GIS Platform for the Entry-Level GIS Analyst"
What do you like best about ArcGIS Online?

The ArcGIS Online platform is incredibly easy to pick up and play with. This is coming from someone with little to no formal GIS experience. I was able to load in layers from the organization and get down to some simple analyses and geospatial information right out of the gate. This is such a great advancement for the average user. I am a huge supporter. Review collected by and hosted on G2.com.

What do you dislike about ArcGIS Online?

The credit system for any type of analysis really hurts this software in my opinion. I blew through a ton of credits accidentally. Review collected by and hosted on G2.com.

HB
Strategic Information Manager
Mid-Market (51-1000 emp.)
"easy to use, quick results"
What do you like best about ArcGIS Online?

Once your data is available it's easy to create information products for all types of users (from field workers to management) Review collected by and hosted on G2.com.

What do you dislike about ArcGIS Online?

Once every now and then we reach cliff where the technique is not as for as we would like. ArcGIS Online is evolving still quite a lot which is a good thing, but also hard to keep up and not everything what is normally available in Enterprise is yet there in Online. Review collected by and hosted on G2.com.

Natalia A.
NA
GIS Analyst
Government Administration
Small-Business (50 or fewer emp.)
"Easy to use"
What do you like best about ArcGIS Online?

The most helpful thing is being able to create sites to share data and applications easily. Review collected by and hosted on G2.com.

What do you dislike about ArcGIS Online?

Sometimes it is unclear of the differences between the content that is created. Review collected by and hosted on G2.com.

MM
Senior GIS Analyst
Mid-Market (51-1000 emp.)
"AGOL platform useful with sales and presentations"
What do you like best about ArcGIS Online?

Easy to build an app and share with the organization.

Very useful for presentations and prospecting other organizations. Review collected by and hosted on G2.com.

What do you dislike about ArcGIS Online?

It is hard to track the connections between the app, corresponding web map, and the MXDs or Pro project that helped to create it.

It would be helpful to be able to see how the web maps are linked to different applications so you have a better understanding of what you are ultimately affecting with edits.

Importing company branding and fonts are helpful. Review collected by and hosted on G2.com.

Verified User in Government Administration
AG
Mid-Market (51-1000 emp.)
"Awesome ArcGIS online"
What do you like best about ArcGIS Online?

Allows users to publish their own maps, allowing sharing and collaborating with many other departments. Allows the GIS team to create quick OTS applications and share them inmediately, securing it as needed within the organization or outside entities. Review collected by and hosted on G2.com.

What do you dislike about ArcGIS Online?

The standard applications provided by application builder are too simple, widgets do not stand up. The user interface is not very friendly, specially for editing. Managing AGOL can be cumbersome; one has to use third party tools to manage users and mailing lists.

Organization of items is not easy to achieve. Everything goes to the root directory by default, and when moving from one user to another, does not create directories by default.

Hosted feature management is almost imposible, changes are very complicated. Review collected by and hosted on G2.com.

Verified User in Government Administration
IG
Mid-Market (51-1000 emp.)
"GIS Online for everyone"
What do you like best about ArcGIS Online?

Many types of products for different products to choose from depending on need and skill level Review collected by and hosted on G2.com.

What do you dislike about ArcGIS Online?

There are so many different types of products that the right one for a specific need is not always clear.

I don't like how the types of users keeps changing.

I understand how ArcSDE works and how data is saved, related, accessed and versioned. But I'm not sure how layers are stored, related, tracked in AGOL/portal. Review collected by and hosted on G2.com.

Pricing Insights

Averages based on real user reviews.

Time to Implement

2 months

Return on Investment

16 months

Average Discount

13%

ArcGIS Online Comparisons
Product Avatar Image
ArcGIS Pro
Compare Now
Product Avatar Image
QGIS
Compare Now
Product Avatar Image
Mapbox
Compare Now
ArcGIS Online Features
Data Capture
Data Storage
Data Manipulation
Geocoding
Buffer Zone Query
Overlaying
Spatial Analysis
Reporting
Real-Time Streaming
Map Design
Vector Mapping
Data Visualization