--- title: ArcGIS Online Reviews meta\_title: 'ArcGIS Online Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 190 reviews by the users' company size, role or industry to find out how ArcGIS Online works for a business like yours. aggregate\_rating: rating\_value: 4.5 review\_count: 190 scale: '5' date\_modified: '2026-08-07' parent\_category: name: CAD & PLM url: https://www.g2.com/categories/cad-plm --- # ArcGIS Online Reviews & Product Details Claimed ###### Profile Status This profile is currently managed by ArcGIS Online but has limited features. Are you part of the ArcGIS Online team? [Upgrade your plan](https://sell.g2.com) to enhance your branding and engage with visitors to your profile! Connect people, locations, and data using interactive maps created with ArcGIS Online. Quickly create maps by dropping in your spreadsheet and mashing it up with other location data included in ArcGIS Online. Apply Smart Mapping styles to make your data visually stunning and use intuitive analysis tools to deliver location intelligence. Add valuable context to your data by combining it with Esri’s demographic and lifestyle data. Work collaboratively with your colleagues to build maps and apps. Instantly share your maps and apps with anyone, anywhere. Thousands of organizations and millions of users have proven ArcGIS Online to be a scalable and secure software-as-a-service hosted by Esri. * * * Seller [Esri](https://www.g2.com/sellers/esri) Discussions [ArcGIS Online Community](https://www.g2.com/products/arcgis-online/discuss) Languages Supported Arabic, Catalan, Czech, Danish, German, Greek, English, Estonian, Finnish, French, Hebrew, Hindi, Croatian, Hungarian, Indonesian, Italian, Japanese, Korean, Latvian, Lithuanian, Dutch, Norwegian, Polish, Portuguese, Romanian, Russian, Slovenian, Spanish, Serbian, Swedish, Thai, Turkish, Vietnamese Solution Type Best-of-Breed Overview by Leah Jaques Show More ## Value at a Glance Averages based on real user reviews. ### Time to Implement 2 months ### Return on Investment 16 months [ View More Pricing Information ](https://www.g2.com/products/arcgis-online/pricing) ## Top-Rated Alternatives [ ![CARTO](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "CARTO") CARTO 4.5/5(78) ](https://www.g2.com/products/carto/reviews) [ ![Mapbox](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Mapbox") Mapbox 4.3/5(41) ](https://www.g2.com/products/mapbox/reviews) [ ![MapInfo Pro](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "MapInfo Pro") MapInfo Pro 4.1/5(120) ](https://www.g2.com/products/mapinfo-pro/reviews) [ View All Alternatives ](https://www.g2.com/products/arcgis-online/competitors/alternatives) ## User Insights Average based on 190 real user reviews. Implementation Time 2 months Perceived Cost $$$$$ [Log in to unlock pricing and user insights](/login) ## ArcGIS Online Integrations (1) What do users say about integrations? Integration information sourced from real user reviews. [ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") ArcGIS Survey123 ](https://www.g2.com/products/arcgis-survey123/reviews) Show More ![Shashi Gaurav K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Shashi Gaurav K.") SK Shashi Gaurav K. Senior Research Fellow Enterprise (\> 1000 emp.) 5/26/2023 "A powerful tool to analyze & visualize GIS & Remote Sensing Data" 4.5/5 What do you like best about ArcGIS Online? Cloud-Based Accessibility and ability to Collaborate and Share Review collected by and hosted on G2.com. What do you dislike about ArcGIS Online? The biggest downside is if you have large dataset to analyze stored in local sorage Review collected by and hosted on G2.com. What problems is ArcGIS Online solving and how is that benefiting you? Traditional desktop GIS software often requires significant investment in hardware, software licenses, and maintenance. ArcGIS Online, being a cloud-based platform, eliminates the need for local infrastructure, making GIS accessible to organizations of all sizes. It allows users to leverage the scalability of cloud computing, enabling them to store and process large volumes of geospatial data without the limitations of local resources. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Verified User in Government Administration](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Government Administration") UG Verified User in Government Administration Enterprise (\> 1000 emp.) 5/9/2023 "ArcGIS Online is great for sharing web maps and visualizations across public or organisations" 4/5 What do you like best about ArcGIS Online? It is web-based and no installation is needed. A web browser is what you need to edit or browse the web map layers. Users can have the privilege to customise the symbology to their own preference. Review collected by and hosted on G2.com. What do you dislike about ArcGIS Online? There are some limitations in labeling compared with an ArcGIS Pro platform. The labeling cannot be positioned by using "left of the line" in ArcGIS Online while this function is essential for various industries e.g. transport modelling Review collected by and hosted on G2.com. What problems is ArcGIS Online solving and how is that benefiting you? Mainly used it for sharing results and web maps as tools to facilitate efficient collaboration Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite ![Verified User in Research](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Research") UR Verified User in Research Small-Business (50 or fewer emp.) 6/28/2023 "ArcGIS Online is a must have tool for geoprocessing and spatial modeling applications" 5/5 What do you like best about ArcGIS Online? Since ArcGIS Online is a cloud-based online platform, it provides flexibility and convenience to work remotely. It provides access to a huge collection of databases from a number of sources that enhances the maps and analysis Review collected by and hosted on G2.com. What do you dislike about ArcGIS Online? The cost of subscription for ArcGIS Online is a significant issue. Besides, some of the geoprocessing functions in AcrGIS Dextop are not present in ArcGIS Online. Review collected by and hosted on G2.com. What problems is ArcGIS Online solving and how is that benefiting you? For my analysis of air quality research in terms of figuring out the spatial distribution of pollutants with regards to land use - land cover pattern. I use it as a mapping tool for my research Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Verified User in Consulting](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Consulting") UC Verified User in Consulting Mid-Market (51-1000 emp.) 10/24/2023 "Created map using ArcGIS online" 4.5/5 What do you like best about ArcGIS Online? Its the best aplication for creating maps . Review collected by and hosted on G2.com. What do you dislike about ArcGIS Online? Editing in the the application is not that much easy Review collected by and hosted on G2.com. What problems is ArcGIS Online solving and how is that benefiting you? I used this application for creating maps and done some basic analysis Review collected by and hosted on G2.com. Show More 11/13/2023 Validated ReviewerSource: Organic ![Verified User in Information Technology and Services](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Information Technology and Services") CI Verified User in Information Technology and Services Mid-Market (51-1000 emp.) 7/24/2023 "Cloud based mapping" 5/5 What do you like best about ArcGIS Online? In my experience with Esri ArcGIS is used to make maps, analyze data, share and collaborate getting access to workflow-specific apps, and data from around the globe, and tools for being mobile in the field. Review collected by and hosted on G2.com. What do you dislike about ArcGIS Online? Automation of some functions or features. Expensive budget to accommodate the expenses. Long learning curve that comes with mastering the software. Time taking to become proficient. Review collected by and hosted on G2.com. What problems is ArcGIS Online solving and how is that benefiting you? Creation of Layout. Easy to operate. Assigning information regarding shapefiles on the attribute table. Easy of drawings catchment etc. using shapefiles. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Verified User in Information Technology and Services](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Information Technology and Services") CI Verified User in Information Technology and Services Mid-Market (51-1000 emp.) 5/13/2023 "powerful and user-friendly cloud-based mapping platform." 4.5/5 What do you like best about ArcGIS Online? One of the things I like best about ArcGIS Online is its accessibility and ease of use, allowing users to create, share, and collaborate on maps and spatial analyses without the need for complex software installations or extensive technical expertise. Review collected by and hosted on G2.com. What do you dislike about ArcGIS Online? One potential drawback of ArcGIS Online is its pricing structure, which may be a bit expensive for individual users or small organizations with limited budgets, particularly if they require advanced features or a high number of users. Review collected by and hosted on G2.com. What problems is ArcGIS Online solving and how is that benefiting you? It enables efficient data visualization, simplifies the process of sharing and collaborating on maps and geospatial projects, and provides powerful tools for conducting spatial analysis and making informed decisions. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: Organic Review from User Profile ![Shamim (Sahun) K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Shamim (Sahun) K.") SK Shamim (Sahun) K. Senior Geospatial Data Engineer Mid-Market (51-1000 emp.) 6/1/2023 "Sharing Classify and Symbolize Geospatial Data" 2.5/5 What do you like best about ArcGIS Online? Easily share your spatial data with the client to understand classes and categories of geospatial data Best use for geospatial raster visualization Review collected by and hosted on G2.com. What do you dislike about ArcGIS Online? Basemap is not good as Google map Not compatible with sharing big data Review collected by and hosted on G2.com. What problems is ArcGIS Online solving and how is that benefiting you? Solved data viewing problems like sharing geospatial data with visualization functionality Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Ryan D.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Ryan D.") RD Ryan D. Small-Business (50 or fewer emp.) 2/23/2023 "ArcGIS used to track and create live maps (Fiber Engineering and Construction)" 5/5 What do you like best about ArcGIS Online? Live tracking and updating from the field, upload photos and export data Review collected by and hosted on G2.com. What do you dislike about ArcGIS Online? Cant upload more than one photo at a time, no batch editing pop up data Review collected by and hosted on G2.com. What problems is ArcGIS Online solving and how is that benefiting you? Creating LIVE As-Built maps of our projects Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite ![Verified User in Airlines/Aviation](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Airlines/Aviation") IA Verified User in Airlines/Aviation Small-Business (50 or fewer emp.) 5/18/2023 "Review from a GIS Analyst" 5/5 What do you like best about ArcGIS Online? Publishing layer and maps for quality checks. Arcgis online made easy discussions among users within organization. Review collected by and hosted on G2.com. What do you dislike about ArcGIS Online? The 3D global scenes rendering as per the internet connection speed Review collected by and hosted on G2.com. What problems is ArcGIS Online solving and how is that benefiting you? On the fly quality check, client discussion and delivery through publishing. Time saving with organization level groups,user and role setting Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Sourish K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Sourish K.") SK Sourish K. GIS Lead (India) Mid-Market (51-1000 emp.) 6/27/2022 "ArcGIS Online - WebGIS Queen" 5/5 What do you like best about ArcGIS Online? Creating 2D Maps and 3D Scenes. Web Applications Review collected by and hosted on G2.com. What do you dislike about ArcGIS Online? Utilize credits for storing large datasets. Experience occasional downtime. Review collected by and hosted on G2.com. Recommendations to others considering ArcGIS Online: Begin with some basic ArcGIS Online courses and then start using it to ensure you have a good understanding of GIS concepts. Review collected by and hosted on G2.com. What problems is ArcGIS Online solving and how is that benefiting you? Data creation, data analysis, visualization: ArcGIS Online does it all, and being a web-based platform with an easy-to-use interface, it helps in all my business needs. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ## Questions about ArcGIS Online? Ask real users or explore answers from the community Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights. [ Ask about ArcGIS Online ](https://www.g2.com/products/arcgis-online/discussions/new) ![Aydan S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Aydan S.") AS Aydan Scott • Last activity over 6 years ago Can you find farthest Point 1 Upvote 1 [ Join the conversation ](https://www.g2.com/discussions/12614-can-you-find-farthest-point) GU Guest User • Last activity 3 months ago What is the difference between ArcGIS online and Arcgis portal? 0 Upvotes 3 [ Join the conversation ](https://www.g2.com/discussions/what-is-the-difference-between-arcgis-online-and-arcgis-portal) [ View all Discussions ](https://www.g2.com/products/arcgis-online/discuss) ## Pricing Insights Averages based on real user reviews. ### Time to Implement 2 months ### Return on Investment 16 months ### Average Discount 13% [ View More Pricing Information ](https://www.g2.com/products/arcgis-online/pricing) ArcGIS Online Comparisons ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_64636a5c446c22391d4ed719e0987cd2/arcgis-pro.png "Product Avatar Image") ArcGIS Pro 4.3/5(190) [ Compare Now ](https://www.g2.com/compare/arcgis-online-vs-arcgis-pro) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_e3c229ccb96c84f6564f5681ddbe1a33/qgis.png "Product Avatar Image") QGIS 4.5/5(154) [ Compare Now ](https://www.g2.com/compare/arcgis-online-vs-qgis) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_0a2f63c93b1b06a7b2132ea716afcb8c/mapbox.png "Product Avatar Image") Mapbox 4.3/5(41) [ Compare Now ](https://www.g2.com/compare/arcgis-online-vs-mapbox) ##### ##### ArcGIS Online Features Data Management Data Capture Data Storage Data Manipulation Map Creation Geocoding Buffer Zone Query Overlaying Analysis Spatial Analysis Reporting Real-Time Streaming Cartography Geographic Maps Vector Mapping Data Visualization [ View More Features ](https://www.g2.com/products/arcgis-online/features) ##### Categories on G2 [Location Intelligence](https://www.g2.com/categories/location-intelligence)[GIS](https://www.g2.com/categories/gis) ##### Explore More [Which solution is most cost-effective for real estate firms?](https://www.g2.com/discussions/which-solution-is-most-cost-effective-for-real-estate-firms)[Best software for managing and storing email templates](https://www.g2.com/discussions/what-is-the-best-software-for-managing-and-storing-email-templates)[What are the most reliable M&A software platforms based on reviews from long-term enterprise users?](https://www.g2.com/discussions/what-are-the-most-reliable-m-a-software-platforms-based-on-reviews-from-long-term-enterprise-users) [What salary benchmarking solutions work well for mid-market teams that need solid comp data without paying for a Radford or Mercer report every year?](https://www.g2.com/discussions/what-salary-benchmarking-solutions-work-well-for-mid-market-teams-that-need-solid-comp-data-without-paying-for-a-radford-or-mercer-report-every-year)[Best cloud-based construction estimating solutions](https://www.g2.com/discussions/what-are-the-best-cloud-based-construction-estimating-solutions)[Pros and Cons Details](https://www.g2.com/products/arcgis-online/reviews?qs=pros-and-cons) [Show MoreShow Less](javascript:void(0);)