--- title: ArcGIS Online Reviews meta\_title: 'ArcGIS Online Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 190 reviews by the users' company size, role or industry to find out how ArcGIS Online works for a business like yours. aggregate\_rating: rating\_value: 4.5 review\_count: 190 scale: '5' date\_modified: '2026-08-07' parent\_category: name: CAD & PLM url: https://www.g2.com/categories/cad-plm --- # ArcGIS Online Reviews & Product Details Claimed ###### Profile Status This profile is currently managed by ArcGIS Online but has limited features. Are you part of the ArcGIS Online team? [Upgrade your plan](https://sell.g2.com) to enhance your branding and engage with visitors to your profile! Connect people, locations, and data using interactive maps created with ArcGIS Online. Quickly create maps by dropping in your spreadsheet and mashing it up with other location data included in ArcGIS Online. Apply Smart Mapping styles to make your data visually stunning and use intuitive analysis tools to deliver location intelligence. Add valuable context to your data by combining it with Esri’s demographic and lifestyle data. Work collaboratively with your colleagues to build maps and apps. Instantly share your maps and apps with anyone, anywhere. Thousands of organizations and millions of users have proven ArcGIS Online to be a scalable and secure software-as-a-service hosted by Esri. * * * Seller [Esri](https://www.g2.com/sellers/esri) Discussions [ArcGIS Online Community](https://www.g2.com/products/arcgis-online/discuss) Languages Supported Arabic, Catalan, Czech, Danish, German, Greek, English, Estonian, Finnish, French, Hebrew, Hindi, Croatian, Hungarian, Indonesian, Italian, Japanese, Korean, Latvian, Lithuanian, Dutch, Norwegian, Polish, Portuguese, Romanian, Russian, Slovenian, Spanish, Serbian, Swedish, Thai, Turkish, Vietnamese Solution Type Best-of-Breed Overview by Leah Jaques Show More ## Value at a Glance Averages based on real user reviews. ### Time to Implement 2 months ### Return on Investment 16 months [ View More Pricing Information ](https://www.g2.com/products/arcgis-online/pricing) ## Top-Rated Alternatives [ ![CARTO](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "CARTO") CARTO 4.5/5(78) ](https://www.g2.com/products/carto/reviews) [ ![Mapbox](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Mapbox") Mapbox 4.3/5(41) ](https://www.g2.com/products/mapbox/reviews) [ ![MapInfo Pro](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "MapInfo Pro") MapInfo Pro 4.1/5(120) ](https://www.g2.com/products/mapinfo-pro/reviews) [ View All Alternatives ](https://www.g2.com/products/arcgis-online/competitors/alternatives) ## User Insights Average based on 190 real user reviews. Implementation Time 2 months Perceived Cost $$$$$ [Log in to unlock pricing and user insights](/login) ## ArcGIS Online Integrations (1) What do users say about integrations? Integration information sourced from real user reviews. [ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") ArcGIS Survey123 ](https://www.g2.com/products/arcgis-survey123/reviews) Show More NS Nicole S. Geomatics/Mapping Manger Enterprise (\> 1000 emp.) 7/10/2019 "Loving ArcGIS Online" 5/5 What do you like best about ArcGIS Online? I love the user friendly approach and easy to use interface Review collected by and hosted on G2.com. What do you dislike about ArcGIS Online? I would like to see some more functionality in the webapp templates Review collected by and hosted on G2.com. What problems is ArcGIS Online solving and how is that benefiting you? Communication and colloboration within government and community Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 Gives Campaign ![Verified User in E-Learning](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in E-Learning") AE Verified User in E-Learning Mid-Market (51-1000 emp.) 4/30/2019 "ArcGIS online - Great resource for students" 4.5/5 What do you like best about ArcGIS Online? I can show my students maps in real time rather than in a textbook. They can also create their own maps. This increases engagement in class. Review collected by and hosted on G2.com. What do you dislike about ArcGIS Online? ArcGis is excellent, I really do not have anything I dislike besides logins for students being a bit cumbersome. Review collected by and hosted on G2.com. What problems is ArcGIS Online solving and how is that benefiting you? My students are instantly more engaged and are more productive spatially. They want to discover all that maps can do. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite ![Verified User in Government Administration](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Government Administration") AG Verified User in Government Administration Small-Business (50 or fewer emp.) 7/9/2019 "A quick way to get my organizations information to the public." 4/5 What do you like best about ArcGIS Online? Somewhat easy to use. There are many options for how to tell a story. It is easy to update our data. Review collected by and hosted on G2.com. What do you dislike about ArcGIS Online? Some of the managment of files can be chanllenging. I end up with a lot of clutter in the 'my content' area. Review collected by and hosted on G2.com. What problems is ArcGIS Online solving and how is that benefiting you? We were able to provide our regulated community access to maps and documents thoght the online map. We hope to add new layers soon. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 Gives Campaign ![Verified User in Government Administration](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Government Administration") AG Verified User in Government Administration Mid-Market (51-1000 emp.) 7/10/2019 "Powerful spatial information tool" 5/5 What do you like best about ArcGIS Online? The ability to create maps and/or apps to share with your organization or general public. Review collected by and hosted on G2.com. What do you dislike about ArcGIS Online? Not really a problem, just more training needed, but search for resources outside our organization. Review collected by and hosted on G2.com. Recommendations to others considering ArcGIS Online: My simple advice is to simply play with it. In time you will discover how powerful this tool is. Review collected by and hosted on G2.com. What problems is ArcGIS Online solving and how is that benefiting you? Using AGOL to host specific data layers for use in some of our custom web map applications. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 Gives Campaign NG Nick G. Business Manager Mid-Market (51-1000 emp.) 7/11/2019 "Informative and inspiring" 4/5 What do you like best about ArcGIS Online? the first day was inspiring. Jane Goodall was powerful Review collected by and hosted on G2.com. What do you dislike about ArcGIS Online? Not enough topics on business expansion. Hard to find usage Review collected by and hosted on G2.com. What problems is ArcGIS Online solving and how is that benefiting you? Finding better ways to prospect to potential clients Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 Gives Campaign ![Verified User in Real Estate](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Real Estate") UR Verified User in Real Estate Mid-Market (51-1000 emp.) 7/11/2019 "Great add-on but not a good standalone" 4/5 What do you like best about ArcGIS Online? the versatility for the layers and the options Review collected by and hosted on G2.com. What do you dislike about ArcGIS Online? That you can't get all the functionality with fonts, etc that you have in Pro. Once you share from ArcGIS Pro to ArcGIS online, it's very limited if you want to add any more data. Review collected by and hosted on G2.com. What problems is ArcGIS Online solving and how is that benefiting you? With the need for maps of several areas, with ArcGIS online you can show all those areas by using bookmarks. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 Gives Campaign ![Verified User in Transportation/Trucking/Railroad](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Transportation/Trucking/Railroad") IT Verified User in Transportation/Trucking/Railroad Enterprise (\> 1000 emp.) 7/11/2019 "ArcGIS Online Review" 4/5 What do you like best about ArcGIS Online? I can access my content at one location. I also like the fact that it can be accessed from anywhere and not being teid to a desktop. Review collected by and hosted on G2.com. What do you dislike about ArcGIS Online? I am used to the desktop version so is hard to find functionalities similar to the desktop. Review collected by and hosted on G2.com. What problems is ArcGIS Online solving and how is that benefiting you? I am using it for reviewing data and do some kind of a data analysis. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 Gives Campaign ![Verified User in Higher Education](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Higher Education") UH Verified User in Higher Education Mid-Market (51-1000 emp.) 7/11/2019 "Glitches with ArcGIS Online interface w/in Story Maps" 4/5 What do you like best about ArcGIS Online? I like that AGO can be easily access and integrated with Esri Story maps. Review collected by and hosted on G2.com. What do you dislike about ArcGIS Online? I hate that the AGO interface within Story Maps is very glitchy and most times does not show the actual symbols when you are creating a map. Review collected by and hosted on G2.com. What problems is ArcGIS Online solving and how is that benefiting you? ArcGIS Online allows non-GIS users to quickly and efficiently create useful maps, so it's great for academic work. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 Gives Campaign ![Fiona B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Fiona B.") FB Fiona B. GIS Manager Enterprise (\> 1000 emp.) 7/11/2019 "Great tool" 5/5 What do you like best about ArcGIS Online? great for creating storymaps and for COllector Review collected by and hosted on G2.com. What do you dislike about ArcGIS Online? fuzzy information about what costs in credits and how much Review collected by and hosted on G2.com. What problems is ArcGIS Online solving and how is that benefiting you? field data collection solution Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 Gives Campaign ![Verified User in Government Relations](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Government Relations") UG Verified User in Government Relations Enterprise (\> 1000 emp.) 7/31/2019 "Summer graduate intern" 4/5 What do you like best about ArcGIS Online? Great software to create graphical overlays. Used extensively in our organization. Review collected by and hosted on G2.com. What do you dislike about ArcGIS Online? Sometimes the software is slow to use and sometimes there is scaling issues with it. Review collected by and hosted on G2.com. Recommendations to others considering ArcGIS Online: Good morning o go and use this software. Review collected by and hosted on G2.com. What problems is ArcGIS Online solving and how is that benefiting you? It is used to create map overlays to realize the tax patterns Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ## Questions about ArcGIS Online? Ask real users or explore answers from the community Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights. [ Ask about ArcGIS Online ](https://www.g2.com/products/arcgis-online/discussions/new) ![Aydan S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Aydan S.") AS Aydan Scott • Last activity over 6 years ago Can you find farthest Point 1 Upvote 1 [ Join the conversation ](https://www.g2.com/discussions/12614-can-you-find-farthest-point) GU Guest User • Last activity 3 months ago What is the difference between ArcGIS online and Arcgis portal? 0 Upvotes 3 [ Join the conversation ](https://www.g2.com/discussions/what-is-the-difference-between-arcgis-online-and-arcgis-portal) [ View all Discussions ](https://www.g2.com/products/arcgis-online/discuss) ## Pricing Insights Averages based on real user reviews. ### Time to Implement 2 months ### Return on Investment 16 months ### Average Discount 13% [ View More Pricing Information ](https://www.g2.com/products/arcgis-online/pricing) ArcGIS Online Comparisons ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_64636a5c446c22391d4ed719e0987cd2/arcgis-pro.png "Product Avatar Image") ArcGIS Pro 4.3/5(190) [ Compare Now ](https://www.g2.com/compare/arcgis-online-vs-arcgis-pro) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_e3c229ccb96c84f6564f5681ddbe1a33/qgis.png "Product Avatar Image") QGIS 4.5/5(154) [ Compare Now ](https://www.g2.com/compare/arcgis-online-vs-qgis) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_0a2f63c93b1b06a7b2132ea716afcb8c/mapbox.png "Product Avatar Image") Mapbox 4.3/5(41) [ Compare Now ](https://www.g2.com/compare/arcgis-online-vs-mapbox) ##### ##### ArcGIS Online Features Data Management Data Capture Data Storage Data Manipulation Map Creation Geocoding Buffer Zone Query Overlaying Analysis Spatial Analysis Reporting Real-Time Streaming Cartography Geographic Maps Vector Mapping Data Visualization [ View More Features ](https://www.g2.com/products/arcgis-online/features) ##### Categories on G2 [Location Intelligence](https://www.g2.com/categories/location-intelligence)[GIS](https://www.g2.com/categories/gis) ##### Explore More [Best rated AI sales assistant tools](https://www.g2.com/discussions/what-are-the-best-rated-ai-sales-assistant-tools)[What brand protection tool is easiest to use and still powerful enough to actually catch violations without a dedicated IP enforcement team running it day to day?](https://www.g2.com/discussions/what-brand-protection-tool-is-easiest-to-use-and-still-powerful-enough-to-actually-catch-violations-without-a-dedicated-ip-enforcement-team-running-it-day-to-day)[Which website privacy auditing tools offer the best regulation coverage compared to alternatives for organizations evaluating vendors across multiple jurisdictions?](https://www.g2.com/discussions/which-website-privacy-auditing-tools-offer-the-best-regulation-coverage-compared-to-alternatives-for-organizations-evaluating-vendors-across-multiple-jurisdictions) [What platform provides automated budget allocation for social ads?](https://www.g2.com/discussions/social-media-advertising-what-platform-provides-automated-budget-allocation-for-social-ads)[Which partner ecosystem platform is best for co-selling and joint marketing with technology partners when you want one system rather than managing everything in spreadsheets?](https://www.g2.com/discussions/which-partner-ecosystem-platform-is-best-for-co-selling-and-joint-marketing-with-technology-partners-when-you-want-one-system-rather-than-managing-everything-in-spreadsheets)[Pros and Cons Details](https://www.g2.com/products/arcgis-online/reviews?qs=pros-and-cons) [Show MoreShow Less](javascript:void(0);)