---
title: ArcGIS Network Analyst Reviews
meta_title: 'ArcGIS Network Analyst Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter 23 reviews by the users' company size, role or industry to
  find out how ArcGIS Network Analyst works for a business like yours.
aggregate_rating:
  rating_value: 4.0
  review_count: 23
  scale: '5'
date_modified: '2026-08-07'
parent_category:
  name: Distribution
  url: https://www.g2.com/categories/distribution
---


# ArcGIS Network Analyst Reviews
**Vendor:** Esri  
**Category:** [Route Planning Software](https://www.g2.com/categories/route-planning-software)  
**Average Rating:** 4.0/5.0  
**Total Reviews:** 23
## About ArcGIS Network Analyst
ArcGIS Network Analyst provides network-based spatial analysis tools for solving complex routing problems. It uses a configurable transportation network data model, allowing organizations to accurately represent their unique network requirements.




## ArcGIS Network Analyst Reviews
  ### 1. Accurate, Efficient Routing and Network Analysis with ArcGIS Network Analyst

**Rating:** 5.0/5.0 stars

**Reviewed by:** Karthick K. | Team Lead GIS, Non-Profit Organization Management, Small-Business (50 or fewer emp.)

**Reviewed Date:** May 06, 2026

**What do you like best about ArcGIS Network Analyst?**

What I like best about ArcGIS Network Analyst is its ability to perform advanced routing and network-based analysis with high accuracy and efficiency. It helps optimize routes, calculate shortest paths, perform service area analysis, and solve real-world transportation and logistics problems. The integration with ArcGIS Pro and support for automation through Python make it highly valuable for large-scale GIS and routing projects.

**What do you dislike about ArcGIS Network Analyst?**

One limitation of ArcGIS Network Analyst is that advanced analysis can become complex for beginners, especially when configuring network datasets and travel parameters. Large network analyses may also require high system resources and processing time. Additionally, licensing and access to premium routing services can increase overall project cost.

**What problems is ArcGIS Network Analyst solving and how is that benefiting you?**

ArcGIS Network Analyst solves complex transportation and routing problems by providing tools for route optimization, closest facility analysis, service area calculation, and network-based decision-making. It helps reduce manual planning efforts, improves travel efficiency, and supports accurate spatial analysis. For me, it benefits routing and logistics projects by saving time, improving operational efficiency, and enabling automated, data-driven solutions using GIS and Python workflows.

  ### 2. GIS Professional, formerly LiDAR Analyst

**Rating:** 4.5/5.0 stars

**Reviewed by:** Sumaan K. | Business Development - Digital Marketing , Marketing and Advertising, Small-Business (50 or fewer emp.)

**Reviewed Date:** July 24, 2018

**What do you like best about ArcGIS Network Analyst?**

Wide breadth of applications for the software with intuitive tools. Additionally high customization with a great deal of granularity to data measurement and visualization. 

**What do you dislike about ArcGIS Network Analyst?**

Can be a little overwhelming and often has too many tools that you may not use regularly.

**Recommendations to others considering ArcGIS Network Analyst:**

I think it's a practical solution for larger businesses that are pursuing large datasets with a great deal of granularity.

**What problems is ArcGIS Network Analyst solving and how is that benefiting you?**

Large data sets for measurement in a LiDAR Environment. Visualization as well as analysis. 
It is a very robust software with a great deal of processing capability.

  ### 3. great tool for supply chain analysis

**Rating:** 4.5/5.0 stars

**Reviewed by:** Natalie B. | Assistant Research Faculty, Higher Education, Enterprise (> 1000 emp.)

**Reviewed Date:** July 12, 2018

**What do you like best about ArcGIS Network Analyst?**

This tool allows you to use your own costs in a road network to find the least cost routes between two points. 

**What do you dislike about ArcGIS Network Analyst?**

Confusion around the options for oneway restrictions

**What problems is ArcGIS Network Analyst solving and how is that benefiting you?**

I use Network Analyst to perform siting analyses.  Finding the best location for a new biorefinery based on minimizing costs from feedstock source points to the biorefinery.

  ### 4. ArcGIS Network Analyst - How to get where you want to go

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Environmental Services | Small-Business (50 or fewer emp.)

**Reviewed Date:** July 19, 2018

**What do you like best about ArcGIS Network Analyst?**

A lot of functions to determine network connectivity, optimized routing, and distance to specific locations.

**What do you dislike about ArcGIS Network Analyst?**

You will need to scrub the input data for best results.

**Recommendations to others considering ArcGIS Network Analyst:**

Get trained on how to use it.

**What problems is ArcGIS Network Analyst solving and how is that benefiting you?**

How long it would take to get from Point A to Point. Coverage within a given time frame.

  ### 5. Great for advanced routing solutions

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Civil Engineering | Enterprise (> 1000 emp.)

**Reviewed Date:** July 11, 2018

**What do you like best about ArcGIS Network Analyst?**

The fact that we can add a lot of constraints to not only the network dataset we create, but also the routing operations.

**What do you dislike about ArcGIS Network Analyst?**

There should be a better resource with column names for the attribute tables that the operations run off.  There is a steep training curve.

**Recommendations to others considering ArcGIS Network Analyst:**

Make sure your network dataset is done well!!!!!!

**What problems is ArcGIS Network Analyst solving and how is that benefiting you?**

Vehicle Management; Optimized Routes to Remote Areas in the USA

  ### 6. My experience with ArcGIS Network Analyst

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Higher Education | Small-Business (50 or fewer emp.)

**Reviewed Date:** July 31, 2018

**What do you like best about ArcGIS Network Analyst?**

The best thing about ArcGIS Network Analyst is that it provides a very nice idea about the routes and network.

**What do you dislike about ArcGIS Network Analyst?**

The only thing that I disliked about the ArcGIS Network Analyst is that it

**Recommendations to others considering ArcGIS Network Analyst:**

I would definitely recommend it.

**What problems is ArcGIS Network Analyst solving and how is that benefiting you?**

I mainly use it for my personal use cases.

  ### 7. Network Analyst has helped a great deal in finding and isolating leaks in our water network,.

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Government Administration | Mid-Market (51-1000 emp.)

**Reviewed Date:** July 10, 2018

**What do you like best about ArcGIS Network Analyst?**

I like the relative ease of use and the ability to give our user and web app that they can use with little knowledge of GIS.

**What do you dislike about ArcGIS Network Analyst?**

The web app can be clunky unless you know how to work with code to make an easier web app.

**What problems is ArcGIS Network Analyst solving and how is that benefiting you?**

Assisting user with water line leak isolations.

  ### 8. Good

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Higher Education | Small-Business (50 or fewer emp.)

**Reviewed Date:** July 24, 2018

**What do you like best about ArcGIS Network Analyst?**

I like the UI and the flexibility of the application.

**What do you dislike about ArcGIS Network Analyst?**

UX could be more improved by adding a few features.

**What problems is ArcGIS Network Analyst solving and how is that benefiting you?**

As a system engineer, I use to solve routing problems and maintain a physical layer of computer networks

  ### 9. Good Tool

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Farming | Mid-Market (51-1000 emp.)

**Reviewed Date:** July 09, 2018

**What do you like best about ArcGIS Network Analyst?**

The options made available for statistical analysis.

**What do you dislike about ArcGIS Network Analyst?**

Tools could be organized a little better

**What problems is ArcGIS Network Analyst solving and how is that benefiting you?**

Utilizing road network data to determine the wood mill markets available for a parcel of land being considered for purchase.

  ### 10. ARC GIS

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Information Technology and Services | Enterprise (> 1000 emp.)

**Reviewed Date:** July 24, 2018

**What do you like best about ArcGIS Network Analyst?**

The ease of use and the layering of maps:ARC

**What do you dislike about ArcGIS Network Analyst?**

It took me some time to get spun up on all the software could do.

**What problems is ArcGIS Network Analyst solving and how is that benefiting you?**

National Defenses 


## ArcGIS Network Analyst Discussions
  - [What is ArcGIS Network Analyst used for?](https://www.g2.com/discussions/what-is-arcgis-network-analyst-used-for) - 1 comment, 1 upvote

- [View ArcGIS Network Analyst pricing details and edition comparison](https://www.g2.com/products/arcgis-network-analyst/reviews?filters%5Bnps_score%5D=5&section=pricing&secure%5Bexpires_at%5D=2026-08-12+14%3A06%3A27+-0500&secure%5Bsession_id%5D=6dea0b97-d267-4a69-9114-dd002ebd9ca0&secure%5Btoken%5D=f2ed366a70446c15a2247ab92b1ec32d8f7fef5b32a759e58fe0ae919dbca62d&format=llm_user)
## ArcGIS Network Analyst Integrations
  - [ArcGIS Online](https://www.g2.com/products/arcgis-online/reviews)

## ArcGIS Network Analyst Features
**Routing**
- Master Routing
- Default Routes
- Route Assignment

**Scheduling**
- Master Schedule
- Constraints
- Adjustments
- ETA

**Optimization**
- Priorities
- Real-Time Updates
- Dynamic Routing

**Analytics**
- Performance
- Time & Costs
- Productivity
- Performance Metrics

**Additional Functionality**
- Alerts/Notifications
- Mobile Access
- Drag & Drop
- Billing & Invoicing
- Data Import/Export
- AI Copilot
- Scheduling
- Driver Management
- GPS
- Electronic Signature
- Dispatch Management
- Search/Filter
- Employee Management
- SMS Messaging
- Territory Management
- Order Management
- Live Driver Tracking
- Delivery Tracking
- Third-Party Integrations
- Route Optimization
- Fuel Tracking
- Voice Recognition
- Inventory Management
- Status Tracking
- Shipping Management
- Transportation Management
- Order Tracking
- Self Service Portal
- Generative AI

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