---
title: ArcGIS Citizen Problem Reporter Reviews
meta_title: 'ArcGIS Citizen Problem Reporter Reviews 2026: Details, Pricing, & Features
  | G2'
meta_description: Filter reviews by the users' company size, role or industry to find
  out how ArcGIS Citizen Problem Reporter works for a business like yours.
date_modified: '2026-04-02'
parent_category:
  name: Public Sector
  url: https://www.g2.com/categories/public-sector
---


# ArcGIS Citizen Problem Reporter Reviews
**Vendor:** Esri  
**Category:** [Citizen Request Software](https://www.g2.com/categories/citizen-request-software)
## About ArcGIS Citizen Problem Reporter
Citizen Problem Reporter is a configuration of the Crowdsource Reporter application that allows the general public to submit non-emergency problems (for example, blight, graffiti, trash, pothole, and flooding) in their community from a smartphone, tablet, and desktop computer.






- [View ArcGIS Citizen Problem Reporter pricing details and edition comparison](https://www.g2.com/products/arcgis-citizen-problem-reporter/reviews?open_modal_url=%2Fproducts%2Farcgis-citizen-problem-reporter%2Fwishlists%3Fhost_path%3D%252Fproducts%252Farcgis-citizen-problem-reporter%252Freviews%26source%3Dpdp_avatar&section=pricing&secure%5Bexpires_at%5D=2026-08-13+01%3A34%3A37+-0500&secure%5Bsession_id%5D=eb42195a-3089-4c2f-902f-74a7fea38bb9&secure%5Btoken%5D=1d5f5b15c289b00760b6f8fa7b23a10a304ee1de2a566682b0636c83b27b658e&format=llm_user)

## ArcGIS Citizen Problem Reporter Features
**Request Management**
- Online Forms
- Assignment
- Ticket Workflow
- Archiving

**Usability**
- Mobile App
- Document Attachment
- GIS Mapping
- Two-Way Communication

**Reporting & Analytics**
- Performance Metrics
- Data Mapping
- Trend Analysis

## Top ArcGIS Citizen Problem Reporter Alternatives
  - [AccessE11](https://www.g2.com/products/accesse11/reviews) - 4.8/5.0 (16 reviews)
  - [Salesforce Government Cloud](https://www.g2.com/products/salesforce-government-cloud/reviews) - 4.3/5.0 (18 reviews)
  - [MyGov](https://www.g2.com/products/mygov/reviews) - 4.0/5.0 (16 reviews)