Karthick K.
KK
Karthick K.
Team Lead GIS
Non-Profit Organization Management
Small-Business (50 or fewer emp.)
"Rich Market Data and Drive-Time Insights That Make Site Selection Easy"
5/5
What do you like best about ArcGIS Business Analyst?

Provides rich demographic and market data (population, income, spending) in one place

Very useful for site selection and business decision-making

Drive-time and trade area analysis gives more realistic insights than simple distance buffers

Easy integration with ArcGIS Online and dashboards

Generates professional reports automatically, saving time

User-friendly interface — even non-technical users can perform analysis

Supports data-driven decision making for retail, logistics, and urban planning

Helps identify target customers and market potential quickly

Cloud-based access makes it easy to use from anywhere Review collected by and hosted on G2.com.

What do you dislike about ArcGIS Business Analyst?

High cost (credits/subscription-based), especially for frequent or large-scale analysis

Data limitations in some regions (less accurate or outdated data outside major cities)

Limited customization and advanced analysis compared to tools like ArcGIS Pro Review collected by and hosted on G2.com.

Charlyn S.
CS
Charlyn S.
Researcher
Small-Business (50 or fewer emp.)
"Business Intelligence in few clicks."
5/5
What do you like best about ArcGIS Business Analyst?

It provides data-driven insights important to all stages of business. Review collected by and hosted on G2.com.

What do you dislike about ArcGIS Business Analyst?

There is nothing that I dislike in the current offering. Review collected by and hosted on G2.com.

TB
Todd B.
Mid-Market (51-1000 emp.)
"Great Features for Solving Complex Geospatial Problems"
5/5
What do you like best about ArcGIS Business Analyst?

I like the ability to perform drive time/drive distance analysis on points of interest. Review collected by and hosted on G2.com.

What do you dislike about ArcGIS Business Analyst?

Sometimes it runs slowly for unknown reasons. Review collected by and hosted on G2.com.

Linda J.
LJ
Linda J.
Writer
Small-Business (50 or fewer emp.)
"Good for basics"
4/5
What do you like best about ArcGIS Business Analyst?

ArcGIS offers intelligence based maps and user experience capabilities that provide deep insight into what each business-- or customer-- is looking for. Whatever it is that your business might need to show on a map or to portray in terms of location, ArcGIS offers it and then come. Review collected by and hosted on G2.com.

What do you dislike about ArcGIS Business Analyst?

However, that's all it offers. There is a limited amount of options available for what one might be capable of accomplishing if they were given the full scape and scale of what you can do with other software like Autocad among others. Review collected by and hosted on G2.com.

Verified User in Civil Engineering
CC
Verified User in Civil Engineering
Mid-Market (51-1000 emp.)
Business partner of the seller or seller's competitor, not included in G2 scores.
"Business Analyst"
3.5/5
What do you like best about ArcGIS Business Analyst?

I like the simplicity of the application (online- browser only version). I like how there is practically data for any location in the U.S. For the most part is a REALLY well accepted product in our organization, but it does have a few drawbacks. Review collected by and hosted on G2.com.

What do you dislike about ArcGIS Business Analyst?

The first thing I don't like about it is formatting. When building an infographic, there are VERY limited vector icons to use for the infographics. Our organization has to build so many icons to use. Second, there is a major formatting issue with the infographics. We often run a report (infographic) and when we see the product the numbers or formatting cause issues and then we have to go back to the infographic and adjust and then re-run the infographic. This costs us a lot of credits. If there was a way to "re-run" the same infographic and to fix formatting without costing credits that would be extremely helpful. Lastly, the source of all the data is kind of a mystery. I get asked all the time "where do they get this data" and the answer is "i really don't know" if there was some more open communication about the source of these "7,000+" variables, that would be very helpful. Review collected by and hosted on G2.com.

Janish S.
JS
Janish S.
Head Technical Program Manager
Information Technology and Services
Mid-Market (51-1000 emp.)
"The best software to implement any application on Geographical system"
5/5
What do you like best about ArcGIS Business Analyst?

Ease of use, simplicity, easy to learn and train the users. ArcGIS really help perform detailed analysis. Review collected by and hosted on G2.com.

What do you dislike about ArcGIS Business Analyst?

Sometimes the support from ArcGIS could be really expensive $ wise. Review collected by and hosted on G2.com.

Verified User in Government Administration
UG
Verified User in Government Administration
Enterprise (> 1000 emp.)
"Business Analyst"
5/5
What do you like best about ArcGIS Business Analyst?

The different ways to analyze the proximity of locations to each other. Review collected by and hosted on G2.com.

What do you dislike about ArcGIS Business Analyst?

I don't really like that the analysis part is so sensitive Review collected by and hosted on G2.com.

Rosemary M.
RM
Rosemary M.
College Advisor
Hospital & Health Care
Mid-Market (51-1000 emp.)
"easy to use and very versatile "
5/5
What do you like best about ArcGIS Business Analyst?

I really liked that this analyst can be used anywhere and be used for just about any company. Review collected by and hosted on G2.com.

What do you dislike about ArcGIS Business Analyst?

What I disliked about ArcGIS was that it was difficult to navigate at times. Review collected by and hosted on G2.com.

Sarah F.
SF
Sarah F.
Marketing Manager
Small-Business (50 or fewer emp.)
"Makes certain things harder than needed"
4/5
What do you like best about ArcGIS Business Analyst?

It’s a knowledgeable database where you can do a lot of cool things Review collected by and hosted on G2.com.

What do you dislike about ArcGIS Business Analyst?

Getting to doing the simple functions you need it for is too hard Review collected by and hosted on G2.com.

AA
Arushi A.
Ms.
Mid-Market (51-1000 emp.)
"ArcGIS Business Analyst"
4/5
What do you like best about ArcGIS Business Analyst?

Provides location-based intelligence for planning, site selection, and customer segmentation. Review collected by and hosted on G2.com.

What do you dislike about ArcGIS Business Analyst?

Hard to login sometimes , sometimes street address don't show up for all countries. Review collected by and hosted on G2.com.