I find Arcade quick and easy to create and edit, allowing us to supplement instructional content with a more hands-on, interactive experience that reinforces learning. It serves as a great change-of-pace option for taking a concept a user is learning about and turning it into a more interactive and practical exercise in a 'safe' environment, without changing any settings in a production or sandbox environment. I also find the initial setup of Arcade to be quite easy. We embed Arcade links directly into our Skilljar Dashboard and sometimes Articulate Rise modules, which is quite convenient. Review collected by and hosted on G2.com.

I've recently played around with the video capture experience and didn't feel it was quite the experience we are looking for from an education/training use-case. It seemed to be more focused on sales/marketing users. The pace, tone, energy are all areas I'd like more control over. I'd like to see more options for different types of videos that would reflect best practices for the selected type. Review collected by and hosted on G2.com.

I can quickly publish instructional videos from a simple screen capture of our Abodio website, thanks to the AI that provides a shockingly accurate script, saving me a lot of time. I really like the many options for voices, call-outs, and uploading additional videos from Adobe Express, which help create a professional video. The call-outs and the ability to add other images and videos (both mobile and desktop) in Arcade offer a lot of flexibility. Also, the initial setup of Arcade was very easy. Review collected by and hosted on G2.com.

We often need both a mobile and a desktop version of the same video. Adobe Express offers an easy way to resize a video for editing the same files to optimize for screen size and platforms. If Arcade offers this, I'm not sure how to access it. Review collected by and hosted on G2.com.

I find Arcade incredibly easy to start using, which saved us a lot of time. My team appreciated its wide range of functionality for editing and adding enhancements. Setting up Arcade was extremely simple, and within minutes, we were creating interactive demos. We could quickly pull up our demo environment inside a browser and start recording almost immediately. The ability to edit within an hour and have a full live interactive demo ready is something I really like. We used Arcade primarily without needing much integration with other tools, as it was good enough for our trade show experience. Review collected by and hosted on G2.com.

Some of the breaks in the demo recording made additional screens that were unnecessary. There may have been more features in the higher price tiers that I didn't get a chance to look into. Review collected by and hosted on G2.com.

I like the visual style and lack of requirements for engineering knowledge in Arcade. It allows me to just point to some visuals and generate an interactive flow, which is far more engaging for people around the company who can get excited about upcoming features early in the process. The setup was very easy, as it mostly runs off a Chrome extension. It's a quick way to build something interactive and engaging without fully building them. Review collected by and hosted on G2.com.

Sometimes the AI demos don't get the tone or other things right and need a lot of tweaking to re-align. The AI can default to a corporate feel rather than knowing the specific brand's tone of voice, and needs training. Review collected by and hosted on G2.com.

What I like most about Arcade is how it turns a normal product demo into something interactive. Instead of sending screenshots or long videos, I can create a clickable demo that feels like a real product. It is very easy to create demos without coding. I don't need engineering help or complex tools. I can just capture flows and publish them quickly. Another good thing is that it helps explain complex products simply. For SaaS products with many steps or screens, Arcade makes it easier for users to understand how things work. I like that the demos feel fast and lightweight. They load quickly and don't feel heavy like long screen recordings. It is also useful for onboarding new users. Instead of long docs, users can click through and learn by doing. Arcades work well for marketing and sales teams too. Sales can share demos directly with prospects without setting up a live call every time. I also like that it helps reduce back-and-forth questions. Sales can share demos directly with prospects without setting up a live call every time. Review collected by and hosted on G2.com.

One thing I dislike is that advanced customization options are limited. Sometimes I want more control over design or branding. For very large or highly dynamic products, keeping demos updated can take time when the UI changes frequently. Pricing may feel a bit high for small teams, especially if they only need a few emos. There is also a learning curve at the beginning. especially to understand best practices for creating clean demos. Sometimes demos can feel too linear, especially if the product has many possible paths. Analytics are useful but could be more detailed, especially around user behavior inside the demo. It would be helpful to have better version control, especially when updating demos frequently. Review collected by and hosted on G2.com.

I like the ease of use of Arcade and how quick it is to create new demos, tutorials, or one-off how-to's. It's literally extremely easy and efficient. I also appreciate how it makes the documentation for our platform much better than just text-based documentation and how it makes it easy to show someone how to do something, leading to better user onboarding and experience. The initial setup was extremely simple, which was a big plus for me. Review collected by and hosted on G2.com.

There could be more tools to organize the arcades themselves. Just giving more ways to store them, search them, also internally, but also in a user facing way. Review collected by and hosted on G2.com.

I use Arcade to create short video guides for our Help Centre, and it's a fantastic tool for quick product storytelling, connecting use cases to features without needing loads of text or a well-edited video. It's also super easy to show users what I'm talking about when we're not on a call. I love the ease of use; there's loads of tools or micro features, but I never feel overwhelmed or confused about what to do. The UI explains itself. Setting up Arcade was very easy for me, as I was already familiar with similar tools like Chrome capture. Review collected by and hosted on G2.com.

I'd just like to be able to embed videos or gifs I make within our Intercom Help Centre. Review collected by and hosted on G2.com.

I use Arcade for product demos and I find it easy to create and follow them. One of the things I appreciate is that as I go through a feature on my screen, Arcade automatically writes captions, click points, and edits for flow, which makes the process smooth. The AI-generated captions and clicks are easy to customize, which is a feature I like about Arcade. The ease of use and the clarity of the demos are definitely highlights for me, making it a tool I'd likely recommend to others. Review collected by and hosted on G2.com.

Sometimes the chat bubbles and clicks are hard to place and create. Review collected by and hosted on G2.com.

I love using Arcade because it gives users a fun and engaging way to follow tutorials, making onboarding more enjoyable than videos. I appreciate how it takes the pain out of re-editing and re-uploading videos when our apps change, allowing us to keep tutorials up to date in minutes. The branching feature is fantastic as it lets us set up full demos for multiple use cases in one Arcade, instead of creating loads of videos or pages. Additionally, the initial setup was very straightforward, the onboarding was smooth, and learning to use the product was very easy. Review collected by and hosted on G2.com.

When updating an Arcade, I'd love to be able to replace steps with new images or videos, rather than creating a new step and deleting the old one. Review collected by and hosted on G2.com.

I like how easy it is to create a demo with Arcade. The controls are really clear and intuitive, which means I don't spend a ton of time creating demos. The AI voice is great too; it sounds natural and saves me from having to rerecord my own voice each time. The setup was really simple. I can clearly show a walkthrough of my product and share that with customers on a website or other marketing materials. It's also great for internal enablement. Review collected by and hosted on G2.com.

I think I struggle to use it for other use cases, at the moment it's brilliant for what I do use it for. Review collected by and hosted on G2.com.