AB
Anees B.
Administrator
Mid-Market (51-1000 emp.)
"Best App to create videos for Presentation and learning"
4.5/5
What do you like best about Arcade?

Trust me it is very useful and helpful for creating Arcades and videos with different voiceovers option.

I have been using the Arcade for more than a year now.

It is very easy to use for a new user as it easily gets integrated on your browser with just a download from the arcade website.

In terms of customer support. the Team has been exceptional in handling any queries at any given time.

I use the Arcade everyday. Review collected by and hosted on G2.com.

What do you dislike about Arcade?

I do not like the speed to the UI, it lags and takes time to load arcades.

The collection feature can store upto 30 arcades. Review collected by and hosted on G2.com.

Verified User in Computer Software
AC
Verified User in Computer Software
Mid-Market (51-1000 emp.)
"Arcade for SaaS company's marketing team"
4.5/5
What do you like best about Arcade?

The interactive demo edit section. It is so easy to edit path you have made, and there is lot of options how to modify what kind of things you want to show during the path what potential customers are going through on your web pages. Review collected by and hosted on G2.com.

What do you dislike about Arcade?

Now when I haven't put any interactive demos or videos live, I cannot tell if it's been visible also in live, but at least now Arcade's logo is in right down corner in every path and videos what I've done. I do not like that it is there, and I haven't found the way to get rid of it. But maybe it is not there in live versions. Review collected by and hosted on G2.com.

DS
Daniela S.
Marketing Manager
Mid-Market (51-1000 emp.)
"Intuitive Software that helps explain our Product"
4.5/5
What do you like best about Arcade?

It's super intuitive and I have the chance to create shorter or longer Versions of my Arcade. Also video Creation is pretty easy with arcade. It was set up in a couple of minutes and were ready to go. Review collected by and hosted on G2.com.

What do you dislike about Arcade?

Lead tracking is not great but with Hubspot we found a pretty good workaround :) Review collected by and hosted on G2.com.

MB
Mustak B.
Project Manager
Mid-Market (51-1000 emp.)
"Best software to create product tours and demos"
5/5
What do you like best about Arcade?

The best thing about Arcade is that creating and publishing demos, often taking as little as six minutes. Review collected by and hosted on G2.com.

What do you dislike about Arcade?

The Pricing for Advanced Features is expensive Review collected by and hosted on G2.com.

Kareem A.
KA
Kareem A.
Head of Marketing
Computer Software
Mid-Market (51-1000 emp.)
"Easy to use interactive product demo software"
5/5
What do you like best about Arcade?

Arcade makes it super simple to create interactive product demos. With a seamless recording experience via the Chrome extension and easy editing, building and deploying interactive demos has never been easier. Review collected by and hosted on G2.com.

What do you dislike about Arcade?

Arcade does not make it easy to record mobile app interfaces. Review collected by and hosted on G2.com.

Justine H.
JH
Justine H.
Senior Enterprise Onboarding Manager
Mid-Market (51-1000 emp.)
"Great tool for quickly summarizing how-to steps and creating interactive snapshots of our tool"
4.5/5
What do you like best about Arcade?

the screencapture functionality with ability to customize the screengrabs after the initial capture. This includes the edit of where the focal point is visually, but also the written and audio help text that's possible to add. Review collected by and hosted on G2.com.

What do you dislike about Arcade?

if I'm overly clicky during recording there's many screens to delete while in edit mode and it seems you can only delete individually. Review collected by and hosted on G2.com.

Verified User in Health, Wellness and Fitness
AH
Verified User in Health, Wellness and Fitness
Mid-Market (51-1000 emp.)
"Intuitive System For Product Demos"
4.5/5
What do you like best about Arcade?

The tooling provided is intuitive and easy to use. I appreciate a product that is well built and arcade is a well built product. Review collected by and hosted on G2.com.

What do you dislike about Arcade?

Not a big fan of per user pricing in general. Being part of a startup this pricing approach is not always optimal. Review collected by and hosted on G2.com.

Response from Alan Harris of Arcade

Thank you so much for your thoughtful review of Arcade! We're thrilled to hear that you find our product intuitive and well-built.

We understand your concerns about per-user pricing, especially for startups. We're always looking for ways to support growing teams better, and your feedback is valuable as we continue to evaluate our pricing models.

We're glad that Arcade is helping your product team create powerful demos without relying on engineering resources. Enabling teams to showcase product experiences easily is a key part of our mission, and it's exciting to hear that it's driving results for you.

Thank you again for your feedback. Please don’t hesitate to contact us if you have any more suggestions or need further support!

Yash T.
YT
Yash T.
Community, Education, & Growth
Mid-Market (51-1000 emp.)
"Intuitive, easy to use - feature-rich!"
4.5/5
What do you like best about Arcade?

The things that I love most about arcade are the cleanliness, professional use, and ease of use of the tool. Super easy to create from 0 to 1! Review collected by and hosted on G2.com.

What do you dislike about Arcade?

The big thing I'd love to see more of from Arcade is better AI features and functionality for quick updating and auto-updating that I'm seeing in different places :) Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
AI
Verified User in Information Technology and Services
Mid-Market (51-1000 emp.)
"Excellent Tool for Guided Product Demos with Outstanding Support"
5/5
What do you like best about Arcade?

As a presales team member, I use Arcade frequently to create guided product demos for our website and to share with prospects. I appreciate the tool’s ease of implementation and ease of use and how responsive the Arcade team is to feature requests. They’re accessible, open to suggestions, and quick to implement relevant updates. Review collected by and hosted on G2.com.

What do you dislike about Arcade?

So far, I have no complaints! The experience has been smooth and efficient. Review collected by and hosted on G2.com.

Kerry W.
KW
Kerry W.
Product Adoption Strategist
Mid-Market (51-1000 emp.)
"Ditching Boring YouTube Videos For Arcade"
4.5/5
What do you like best about Arcade?

My explainer videos built in Arcade are more interactive and help to increase engagement with my audience. There are plenty of features to help dress up the videos aesthetically, but the enhanced navigation and interactivity compared to a normal video have really freshened up our approach. We are just starting out with the transition to Arcade as part of our product adoption initiatives, but we are hoping the interactive features improve overall buy-in from our users. We've already built quite a few demo videos and published them to our knowledgebase. Review collected by and hosted on G2.com.

What do you dislike about Arcade?

There was a bit of a learning curve to learn the plaftform and all the features when building the videos, but I think that's to be expected. There are some features within the user interface that aren't as user intuitive as they could be when creating content. I don't like that the recording feature is limited to the web browser, as we often have to record things outside the browser (desktop applications, etc.). However, I can record a standard MP4 and import it, which is fairly simple, although not as streamlined. Review collected by and hosted on G2.com.

Response from Alan Harris of Arcade

Thanks for such a thorough response, Kerry!

We understand there may be some challenges with the learning curve and recording limitations, and we appreciate your feedback. It's great to hear that Arcade is helping to freshen up your approach and increase engagement with your audience.

The AI voiceover feature is a personal favorite, too! Not having to re-record your voice 10x helps 😊.