Melanie C.
MC
Melanie C.
Director, Workforce AI
Mid-Market (51-1000 emp.)
"Intuitive, Polished Product Demos with Real-Time Link Updates and Easy PDF Export"
5/5
What do you like best about Arcade?

Arcade is very intuitive to use, and it has helped me, along with my sales and implementation team, explain our product to prospects and customers in a polished format that’s easy to follow. One of our favorite features is the ability to export to PDF, as well as the fact that any shared links update in real time, so we don’t have to track down everyone we’ve shared assets with every time there’s a subtle adjustment. Review collected by and hosted on G2.com.

What do you dislike about Arcade?

I wish there were more editing capabilities for static screenshots (not HTML). We’re actively building a product and want to share our product vision before it’s fully built. We pull a lot of static images from Figma into Arcade, so it would be really helpful if our sales team could update those images directly in Arcade, instead of having to bring our design team into Figma every time something needs to change. Review collected by and hosted on G2.com.

Mark U.
MU
Mark U.
Design Manager
Mid-Market (51-1000 emp.)
"Arcade’s No-Code Walkthroughs Make Feature Discovery Easy"
4.5/5
What do you like best about Arcade?

I really like Arcade’s no-code approach for adding walkthroughs to our app. Instead of spending time setting up a traditional tooltip walkthrough, we can create an Arcade ourselves and embed it directly in the app. It gives users an interactive way to explore and understand new features. Review collected by and hosted on G2.com.

What do you dislike about Arcade?

My only dislike with Arcade right now is their plan setup. I’d like to be able to include more people on our current plan while still keeping the cost low. Review collected by and hosted on G2.com.

Bart v.
BV
Bart v.
Mid-Market (51-1000 emp.)
"Super Flexible with Powerful AI Features"
5/5
What do you like best about Arcade?

I really appreciate how Arcade helps us create specific use cases effortlessly for our clients. The AI translation features, along with incorporated captions, texts, and voices, make it easy and efficient. I also like how easy it is to cut videos and even make video trees, which feels super flexible. Arcade really speeds things up because it does a lot of work for us, especially with the video AI assistant and AI translations, which offer great multilingual support. Additionally, the setup was very easy for me; I got my account and could use it right away because it was very intuitive. Review collected by and hosted on G2.com.

What do you dislike about Arcade?

In the AI translations, the fields are really too small to work with, and updating them is also difficult because you don't see the full original text, and you don't see the full translated text. Also, the scrolling for longer videos with AI translations is very difficult. So that UI definitely could use some improvement. Review collected by and hosted on G2.com.

Cutler B.
CB
Cutler B.
Sr. Instructional Designer
Mid-Market (51-1000 emp.)
"Interactive and User-Friendly, Could benefit from Video Enhancements"
4.5/5
What do you like best about Arcade?

I find Arcade quick and easy to create and edit, allowing us to supplement instructional content with a more hands-on, interactive experience that reinforces learning. It serves as a great change-of-pace option for taking a concept a user is learning about and turning it into a more interactive and practical exercise in a 'safe' environment, without changing any settings in a production or sandbox environment. I also find the initial setup of Arcade to be quite easy. We embed Arcade links directly into our Skilljar Dashboard and sometimes Articulate Rise modules, which is quite convenient. Review collected by and hosted on G2.com.

What do you dislike about Arcade?

I've recently played around with the video capture experience and didn't feel it was quite the experience we are looking for from an education/training use-case. It seemed to be more focused on sales/marketing users. The pace, tone, energy are all areas I'd like more control over. I'd like to see more options for different types of videos that would reflect best practices for the selected type. Review collected by and hosted on G2.com.

Alexander L.
AL
Alexander L.
Director, Digital Media and Analytics
Mid-Market (51-1000 emp.)
"Quick and Easy Interactive Demos with Arcade"
4.5/5
What do you like best about Arcade?

I find Arcade incredibly easy to start using, which saved us a lot of time. My team appreciated its wide range of functionality for editing and adding enhancements. Setting up Arcade was extremely simple, and within minutes, we were creating interactive demos. We could quickly pull up our demo environment inside a browser and start recording almost immediately. The ability to edit within an hour and have a full live interactive demo ready is something I really like. We used Arcade primarily without needing much integration with other tools, as it was good enough for our trade show experience. Review collected by and hosted on G2.com.

What do you dislike about Arcade?

Some of the breaks in the demo recording made additional screens that were unnecessary. There may have been more features in the higher price tiers that I didn't get a chance to look into. Review collected by and hosted on G2.com.

Hols A.
HA
Hols A.
Senior Content Marketing Manager
Mid-Market (51-1000 emp.)
"Transforms Onboarding with Engaging Tutorials"
4.5/5
What do you like best about Arcade?

I love using Arcade because it gives users a fun and engaging way to follow tutorials, making onboarding more enjoyable than videos. I appreciate how it takes the pain out of re-editing and re-uploading videos when our apps change, allowing us to keep tutorials up to date in minutes. The branching feature is fantastic as it lets us set up full demos for multiple use cases in one Arcade, instead of creating loads of videos or pages. Additionally, the initial setup was very straightforward, the onboarding was smooth, and learning to use the product was very easy. Review collected by and hosted on G2.com.

What do you dislike about Arcade?

When updating an Arcade, I'd love to be able to replace steps with new images or videos, rather than creating a new step and deleting the old one. Review collected by and hosted on G2.com.

Imogen L.
IL
Imogen L.
Senior Product Manager
Mid-Market (51-1000 emp.)
"Effortless Demo Creation with Intuitive UI"
4.5/5
What do you like best about Arcade?

I like how easy it is to create a demo with Arcade. The controls are really clear and intuitive, which means I don't spend a ton of time creating demos. The AI voice is great too; it sounds natural and saves me from having to rerecord my own voice each time. The setup was really simple. I can clearly show a walkthrough of my product and share that with customers on a website or other marketing materials. It's also great for internal enablement. Review collected by and hosted on G2.com.

What do you dislike about Arcade?

I think I struggle to use it for other use cases, at the moment it's brilliant for what I do use it for. Review collected by and hosted on G2.com.

Isaiah A.
IA
Isaiah A.
Mid-Market (51-1000 emp.)
"Interactive, User-Friendly, and Easy to Integrate"
5/5
What do you like best about Arcade?

I like Arcade for its ease of use and how smooth it feels. The interactive demos stand out for me. Arcade is a lot more interactive and engaging than Scribe. The initial setup process is pretty easy, and it's simple to record and integrate Arcade. Review collected by and hosted on G2.com.

What do you dislike about Arcade?

Arcade could be improved by making the timeline of the videos interface a bit more user-friendly. I'd like to see a more familiar video editing timeline with built-in shortcuts, more than just the basic timeline we currently see. Review collected by and hosted on G2.com.

Aaquib M.
AM
Aaquib M.
Mid-Market (51-1000 emp.)
"Intuitive Tool for Effective Client Training"
5/5
What do you like best about Arcade?

I love using Arcade because it's very intuitive and I can easily add it as a Chrome extension. It gives my team and clients an easy way to access training for individual product components. It made sense as soon as I started using it, especially since I've used other tools like Loom, which were quite limited in adding step-by-step product presentations. Additionally, the initial setup was very easy. Review collected by and hosted on G2.com.

What do you dislike about Arcade?

Prices are a bit on the higher end I would say. Review collected by and hosted on G2.com.

Sonia K.
SK
Sonia K.
Mid-Market (51-1000 emp.)
"Effortless Demo Creation with AI Assistance"
5/5
What do you like best about Arcade?

I use Arcade to create interactive demos ranging from sales-focused quick walkthroughs to full tutorial-length demos. It's incredibly valuable for showcasing the functionality and visual nature of our software I like that the AI assistant makes creating demos fast and easy, as it structures the demo, inserts hotspots, and provides a starting point copy, allowing me to just click through the workflow and let Arcade handle the rest. The initial setup of Arcade was very easy. Review collected by and hosted on G2.com.

What do you dislike about Arcade?

The permissioning and organizational structure are kind of clunky. Review collected by and hosted on G2.com.