I like that Arcade is really well thought out and takes into consideration what users are actually looking for. It does AI videos better than most for SaaS products specifically. It's easy to use and easy to get around. They're continuously improving it, and it's a great product. I think it's the best interactive demo platform I've reviewed, and it really accelerates go-to-market strategies. The initial setup of Arcade was easy peasy. Review collected by and hosted on G2.com.

I think they're working on it all the time, but I would still like to see additional improvements in terms of their AI video and asset generation features. Review collected by and hosted on G2.com.

Super easy to create recordings with the browser extension and to edit them. I used to record product videos with Loom and struggled to focus on what I was saying at the same time as clicking and scrolling - Arcade allows me to focus on one step at a time, by separating the recording step from the narration step. Review collected by and hosted on G2.com.

I was about to write that the only point of friction I've faced is not being able to make granular edits to the audio (e.g. removing the second of silence before I start speaking) but just saw that there is a beta feature for AI audio edits, including removing silences, so that should be resolved if Arcade continues to build this feature. Review collected by and hosted on G2.com.

Arcade lets us do things we couldn't do otherwise. We use it for customer education and on our marketing website — interactive demos have replaced static screenshots and long videos, and the impact was immediate. Review collected by and hosted on G2.com.

Honestly, very little. They keep innovating and clearly listen to customer feedback. If I had to pick something, the learning curve on the more advanced editing features took me a bit of time — but their docs and support made it easy to get past. Review collected by and hosted on G2.com.

Love Arcade! It saves a huge amount of time in creating product demos, which is invaluable for a small team that's launching new functionality all the time. We're able to repurpose Arcades across our website, blog, changelog, emails, and even ads, so we get a lot of value out of the product. And it keeps getting better! Arcade consistently releases new features that make my life easier. Review collected by and hosted on G2.com.

Our competitors have noticed how well it's working for us and have started using the product too. ;)

I haven't found value in the AI video features (yet!) even though they're shaping up to be pretty cool. That said, the Arcade team is iterating quickly and I'm looking forward to seeing where they're going next. Review collected by and hosted on G2.com.

Arcade makes it easy to create interactive demos for both developers and end users, which has been a game-changer for how we visualise and communicate our product. It bridges the gap between technical and non-technical audiences effortlessly. Review collected by and hosted on G2.com.

Honestly, there's nothing I particularly dislike about Arcade — it does exactly what we need it to do and the team have found it really straightforward to use. Review collected by and hosted on G2.com.

I love the automation of basically everything. It was super easy to click and drag, edit, add in sections, change up the formatting/layout and design. Easiest video tool I've used that allows me to create video assets efficiently. Everything was so fast, as well. Great stuff. Review collected by and hosted on G2.com.

Maybe I was missing something, but I did want to change the text style on some videos. I was having an issue when it would create a LinkedIn banner, for example, and some text I wanted just on 1 line would be on 2. And I didn't know how to get it all just on 1 line. Not a big deal. But maybe I was missing something. Review collected by and hosted on G2.com.

I like Arcade's ease of use and the accuracy of the descriptions of my clicks. The descriptions generated by the system are generally spot on, so there is minimal editing time. I appreciate that it's a Chrome extension, which makes it really quick and accessible. The interface is well laid out, giving me easy access to building tutorials. The people of Arcade are really amazing. They respond quickly if you reach out via chat or email. Review collected by and hosted on G2.com.

I think the desktop app is an excellent addition, but I find it to be less stable than the Chrome extension. Programs we use as a company are desktop only or only work in MS Edge, so a desktop recording function is critical. I also would like the Chrome extension to be able to record native pop ups that show in Chrome on the screen. Review collected by and hosted on G2.com.

What I like most about Arcade is that it's simple to use. There can be a learning curve, of course, but once you figure it out, it's extremely simple to use and extremely powerful for the price. The AI voice-over alone is extremely valuable to essentially narrate what's going on on the screens without you having to put in the effort. The fact that you're able to replicate that into multiple languages is also extremely valuable. On top of that, Arcade is very easy to set up with just a quick download and a quick Chrome extension. It's super easy. Review collected by and hosted on G2.com.

I think some of the items that could be a little better improved could be the availability of support. Support's actually really good. You can email the CEO whenever you need some sort of question answered or something taken care of. But I don't think it's obvious that you can email the CEO. And I didn't necessarily see any other clear options when I was using the application. Other parts of it, I think there is a learning curve, like I had mentioned, to using the system. There's a lot of new concepts that aren't familiar in other SaaS tools you might be used to. It's a completely different type of tool. Now maybe if you'd used some of their competitors, maybe it's a little simpler to understand. This was my first time using a tool like this. Review collected by and hosted on G2.com.

I love that Arcade is very, very smooth. When using one of Arcade's widgets, they are very smooth with no latency issues. This makes using Arcade a great experience compared to other tools. I also appreciate the feature that allows me to record the screen and add voiceovers afterward, which is a lifesaver because I don't have to do multiple takes. This makes demo recording significantly more efficient. The voiceovers are crystal clear, ensuring that what I'm trying to convey is correctly understood, despite my accent. Additionally, the setup with Arcade is very easy due to their instant Chrome extension which lets me start recording right away. Review collected by and hosted on G2.com.

One of the problems that I had with Arcade was that whenever you log in, you must log in with Google. They don't have the traditional email and password route. So if I was using Arcade on, let's say, another computer, and I don't have my Gmail linked over there, that would be a problem. Like, I wouldn't be able to use, my other laptop for recording. Review collected by and hosted on G2.com.

Arcade is an incredibly intuitive tool for creating interactive product demos in minutes. The Chrome extension makes capturing workflows seamless, and the drag-and-drop editor requires zero coding skills. The branching and personalization features allow us to tailor demos for different audiences at scale. The ability to embed demos directly on landing pages has significantly improved our conversion rates. The visual quality of the output is polished and professional, which elevates our product storytelling. Review collected by and hosted on G2.com.

The free plan has limited features, which can be restrictive for teams wanting to explore the full potential before committing. Some advanced analytics require the higher-tier plan. Additionally, loading times for longer, more complex demos can occasionally be slow. More native integrations with CRM tools like Salesforce or HubSpot would also be welcome to streamline workflows further. Review collected by and hosted on G2.com.