Verified User in Hospital & Health Care
UH
Verified User in Hospital & Health Care
Enterprise (> 1000 emp.)
"ARC Facilities has been the solution to organizing & managing our plans & drawings and more!"
5/5
What do you like best about ARC Facilities?

Ease of use. The software is very intuitive and requires minimal training. This is important if you expect your staff to use it. Review collected by and hosted on G2.com.

What do you dislike about ARC Facilities?

Not a lot. Probably the only drawback is the ability to save CAD files (vs. just PDF). Review collected by and hosted on G2.com.

Byron W.
BW
Byron W.
Dean of Facilities & Facilities Planning
Mid-Market (51-1000 emp.)
"Decades of priceless knowledge in the palm of my hand!"
5/5
What do you like best about ARC Facilities?

ARC's "emergency" module is a lifesaver. We are a 3 campus district with more than 700k square feet of facilities and minimal support staff. Being able to access utility shutoff information and emergency resources within a few minutes in the palm of my hand is an incredible resource. Review collected by and hosted on G2.com.

What do you dislike about ARC Facilities?

The ARC Facilities app is limited to Apple IOS. However, Windows users still have complete access to the database through their website. Overall, I'm very please with the product. It has endless potential. Review collected by and hosted on G2.com.

EP
Eduardo P.
Landscape Manager
Mid-Market (51-1000 emp.)
"Easy to use and extremely useful!"
5/5
What do you like best about ARC Facilities?

I really enjoy the fact that I can get easily pin any areas in question for my staff to know exactly where my concerns are. That along with the detailed descriptions on all our sites is what helps the most for any new staff coming in. Review collected by and hosted on G2.com.

What do you dislike about ARC Facilities?

No dislikes so far. The app works great. Review collected by and hosted on G2.com.

Verified User in Utilities
UU
Verified User in Utilities
Small-Business (50 or fewer emp.)
"As-Built Layering"
4.5/5
What do you like best about ARC Facilities?

ARC Fac allows us to keep key facilities as-built drawings in one location with layer to se most recent renovation as well as oringinal built as-builts on the same platform. Review collected by and hosted on G2.com.

What do you dislike about ARC Facilities?

Skysite worked best for me and the ARC app has come with some struggles. Review collected by and hosted on G2.com.

Verified User in Hospital & Health Care
AH
Verified User in Hospital & Health Care
Enterprise (> 1000 emp.)
"ARC document management for healthcare"
5/5
What do you like best about ARC Facilities?

We really liked the front end customer service. Our project manager was very engaged and easy to work with. The main advantage was being to access documents remotely through a smartphone. Review collected by and hosted on G2.com.

What do you dislike about ARC Facilities?

We were a little challenged with working through a manual process to upload documents through a project manager. It would have been more efficient if the customer could upload the documents through the web-based system. Review collected by and hosted on G2.com.

MC
Mark C.
Mid-Market (51-1000 emp.)
"Facilities"
4/5
What do you like best about ARC Facilities?

Having the shut off inventory at the hands of the maintenance staff appears to be a time saver in daily maintenance and emergency situations Review collected by and hosted on G2.com.

What do you dislike about ARC Facilities?

To new to the system to gauge negative issues. Was expensive. Review collected by and hosted on G2.com.

Verified User in Higher Education
AH
Verified User in Higher Education
Mid-Market (51-1000 emp.)
"Sometimes App isn't as responsive as we would like."
3/5
What do you like best about ARC Facilities?

Useful to have all information organized in one location. Review collected by and hosted on G2.com.

What do you dislike about ARC Facilities?

The way the files are structured in the app and how to navigate around to those files. Review collected by and hosted on G2.com.

Mark R.
MR
Mark R.
Director of Support Services
Enterprise (> 1000 emp.)
"Putting information at our fingertips"
5/5
What do you like best about ARC Facilities?

The ARC Facilities platform puts needed information in the hands of staff to quickly locate shut-offs, access points, and equipment. Also able to link needed policies and procedures related to the location or equipment in the system. Review collected by and hosted on G2.com.

What do you dislike about ARC Facilities?

So far, we have not found anything to improve. Review collected by and hosted on G2.com.

AT
Alan T.
Mid-Market (51-1000 emp.)
"Overcoming the fear of change"
5/5
What do you like best about ARC Facilities?

Arc personnel has been able to help our employees see change can be good by providing on site training and readily available on using the Facilities program. Review collected by and hosted on G2.com.

What do you dislike about ARC Facilities?

I have found no downsides to date, ARC staff consistently keeps in contact and easily accessible when needed. Review collected by and hosted on G2.com.

Jonathan W.
JW
Jonathan W.
Vice President, Ancillary Services
Enterprise (> 1000 emp.)
"ARC for Life Safety"
5/5
What do you like best about ARC Facilities?

ARC is easy to use with all of our devices intergrated onto one tracking platform. Ipad and CarePhone makes it a seamless mobile solution. Review collected by and hosted on G2.com.

What do you dislike about ARC Facilities?

No issues since deployment, would use again. Review collected by and hosted on G2.com.