--- title: ARC Facilities Reviews meta\_title: 'ARC Facilities Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 50 reviews by the users' company size, role or industry to find out how ARC Facilities works for a business like yours. aggregate\_rating: rating\_value: 4.5 review\_count: 50 scale: '5' date\_modified: '2026-08-09' parent\_category: name: Asset Management url: https://www.g2.com/categories/asset-management --- ### ARC Facilities Pros and Cons: Top Advantages and Disadvantages #### Quick AI Summary Based on G2 Reviews Generated from real user reviews Users laud the **ease of use** of ARC Facilities, which enhances efficiency and simplifies document management for teams. [(3 mentions)](https://www.g2.com/products/arc-facilities/reviews?filters%5Bsentiment_snippet%5D=1132100&qs=pros-and-cons#reviews) Users value the **mobile access feature** of ARC Facilities, enhancing efficiency and ease in managing facilities on-the-go. [(3 mentions)](https://www.g2.com/products/arc-facilities/reviews?filters%5Bsentiment_snippet%5D=1131978&qs=pros-and-cons#reviews) Users find the **communication features** of ARC Facilities helpful in facilitating various job roles effectively. [(1 mentions)](https://www.g2.com/products/arc-facilities/reviews?filters%5Bsentiment_snippet%5D=2061025&qs=pros-and-cons#reviews) Users praise the **intuitive design** of ARC Facilities, making document access and management seamless and efficient. [(1 mentions)](https://www.g2.com/products/arc-facilities/reviews?filters%5Bsentiment_snippet%5D=1132167&qs=pros-and-cons#reviews) Users appreciate the **simple solution** offered by ARC Facilities, enhancing their organizational efficiency across various tasks. [(1 mentions)](https://www.g2.com/products/arc-facilities/reviews?filters%5Bsentiment_snippet%5D=2061004&qs=pros-and-cons#reviews) Users find the **cost too high** for smaller organizations, which may deter them from using ARC Facilities. [(2 mentions)](https://www.g2.com/products/arc-facilities/reviews?filters%5Bsentiment_snippet%5D=2061032&qs=pros-and-cons#reviews) Users report **poor customer support** , with delayed responses and unresolved concerns impacting their overall experience with ARC Facilities. [(1 mentions)](https://www.g2.com/products/arc-facilities/reviews?filters%5Bsentiment_snippet%5D=2061008&qs=pros-and-cons#reviews) Users find the **poor reporting** from the facility management team disappointing, leading to unresolved concerns and safety risks. [(1 mentions)](https://www.g2.com/products/arc-facilities/reviews?filters%5Bsentiment_snippet%5D=2061036&qs=pros-and-cons#reviews) Users experience **slow performance** with ARC Facilities, especially when loading large documents and during syncing. [(1 mentions)](https://www.g2.com/products/arc-facilities/reviews?filters%5Bsentiment_snippet%5D=2061006&qs=pros-and-cons#reviews) ### Top Pros or Advantages of ARC Facilities ##### 1. Ease of Use Users laud the **ease of use** of ARC Facilities, which enhances efficiency and simplifies document management for teams. [ See 3 mentions ](https://www.g2.com/products/arc-facilities/reviews?filters%5Bsentiment_snippet%5D=1132100&qs=pros-and-cons#reviews) See Related User Reviews ![Bill D.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Bill D.") BD Bill D. Enterprise (\> 1000 emp.) 5.0/5 "Best solution and company support I've seen in a long time" What do you like about ARC Facilities? ARC facilities filled a major gap in our ability to find the correct isolation valve in a timely manner. We now use it for all utility shut-offs and ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User 5.0/5 "WellSpan Review" What do you like about ARC Facilities? I like the functionality of the maps and ease of use. ##### 2. Mobile App Users value the **mobile access feature** of ARC Facilities, enhancing efficiency and ease in managing facilities on-the-go. [ See 3 mentions ](https://www.g2.com/products/arc-facilities/reviews?filters%5Bsentiment_snippet%5D=1131978&qs=pros-and-cons#reviews) See Related User Reviews ![Madhur T.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Madhur T.") MT Madhur T. Mid-Market (51-1000 emp.) 4.5/5 "Easy to use, dependable, and it saves us so much time during inspections and maintenance checks." What do you like about ARC Facilities? The mobile access feature is a game-changer for our facility management team. ![Trey A.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Trey A.") TA Trey A. Mid-Market (51-1000 emp.) 5.0/5 "Professional from start to finish" What do you like about ARC Facilities? Being able to find emergency shut offs, life safety devices & use as built drawings in the field via the mobile app. ##### 3. Communication Features Users find the **communication features** of ARC Facilities helpful in facilitating various job roles effectively. [ See 1 mentions ](https://www.g2.com/products/arc-facilities/reviews?filters%5Bsentiment_snippet%5D=2061025&qs=pros-and-cons#reviews) See Related User Reviews ![Hemanth K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Hemanth K.") HK Hemanth K. Small-Business (50 or fewer emp.) 4.0/5 "Event & office Administrator" What do you like about ARC Facilities? Might be a good comunication to assist in any of there job roles ##### 4. Intuitive Users praise the **intuitive design** of ARC Facilities, making document access and management seamless and efficient. [ See 1 mentions ](https://www.g2.com/products/arc-facilities/reviews?filters%5Bsentiment_snippet%5D=1132167&qs=pros-and-cons#reviews) See Related User Reviews ![CA Nitesh S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "CA Nitesh S.") CS CA Nitesh S. Small-Business (50 or fewer emp.) 5.0/5 "Excellent" What do you like about ARC Facilities? ARC Facilities makes document access easy and fast, improving team efficiency. Its mobile-friendly platform and secure storage help manage facilities ##### 5. Organization Users appreciate the **simple solution** offered by ARC Facilities, enhancing their organizational efficiency across various tasks. [ See 1 mentions ](https://www.g2.com/products/arc-facilities/reviews?filters%5Bsentiment_snippet%5D=2061004&qs=pros-and-cons#reviews) See Related User Reviews ![Revanth G.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Revanth G.") RG Revanth G. Small-Business (50 or fewer emp.) 4.5/5 "Good response" What do you like about ARC Facilities? This is firm which has a simple solution for different works which makes good organizations.. ### Top Cons or Disadvantages of ARC Facilities ##### 1. Expensive Users find the **cost too high** for smaller organizations, which may deter them from using ARC Facilities. [ See 2 mentions ](https://www.g2.com/products/arc-facilities/reviews?filters%5Bsentiment_snippet%5D=2061032&qs=pros-and-cons#reviews) See Related User Reviews ![Madhur T.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Madhur T.") MT Madhur T. Mid-Market (51-1000 emp.) 4.5/5 "Easy to use, dependable, and it saves us so much time during inspections and maintenance checks." What do you dislike about ARC Facilities? ARC Facilities offers a good service, but for smaller organizations like ours, the cost feels a bit high. I’d love to see a tiered pricing model based ![Trey A.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Trey A.") TA Trey A. Mid-Market (51-1000 emp.) 5.0/5 "Professional from start to finish" What do you dislike about ARC Facilities? initial cost to get started could scare others from trying ##### 2. Poor Customer Support Users report **poor customer support** , with delayed responses and unresolved concerns impacting their overall experience with ARC Facilities. [ See 1 mentions ](https://www.g2.com/products/arc-facilities/reviews?filters%5Bsentiment_snippet%5D=2061008&qs=pros-and-cons#reviews) See Related User Reviews ![Sunny P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Sunny P.") SP Sunny P. Enterprise (\> 1000 emp.) 4.5/5 "Nyc" What do you dislike about ARC Facilities? Moreover, the responsiveness of the facility management team was below expectations. Concerns raised during the visit were either delayed in response ##### 3. Poor Reporting Users find the **poor reporting** from the facility management team disappointing, leading to unresolved concerns and safety risks. [ See 1 mentions ](https://www.g2.com/products/arc-facilities/reviews?filters%5Bsentiment_snippet%5D=2061036&qs=pros-and-cons#reviews) See Related User Reviews ![Sunny P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Sunny P.") SP Sunny P. Enterprise (\> 1000 emp.) 4.5/5 "Nyc" What do you dislike about ARC Facilities? Moreover, the responsiveness of the facility management team was below expectations. Concerns raised during the visit were either delayed in response ##### 4. Slow Performance Users experience **slow performance** with ARC Facilities, especially when loading large documents and during syncing. [ See 1 mentions ](https://www.g2.com/products/arc-facilities/reviews?filters%5Bsentiment_snippet%5D=2061006&qs=pros-and-cons#reviews) See Related User Reviews ![CA Nitesh S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "CA Nitesh S.") CS CA Nitesh S. Small-Business (50 or fewer emp.) 5.0/5 "Excellent" What do you dislike about ARC Facilities? Sometimes it can be a bit slow to load large documents, and occasional syncing issues occur. ## Top-Rated Alternatives [ ![MaintainX](https://images.g2crowd.com/uploads/product/hd_favicon/088d369329821d7b5599a805bf6cfd10/maintainx.svg "MaintainX") MaintainX 4.8/5(1,550) ](https://www.g2.com/products/maintainx/reviews) [ ![UpKeep](https://images.g2crowd.com/uploads/product/hd_favicon/87dff5f857638c790f94e3ac91c04d83/upkeep.svg "UpKeep") UpKeep 4.5/5(1,097) ](https://www.g2.com/products/upkeep/reviews) [ ![Limble](https://images.g2crowd.com/uploads/product/hd_favicon/d7737b93f87b8b0068f6ede2b14f40d4/limble.svg "Limble") Limble 4.8/5(688) ](https://www.g2.com/products/limble/reviews) [ View All Alternatives ](https://www.g2.com/products/arc-facilities/competitors/alternatives) ![Verified User in Accounting](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Accounting") EA Verified User in Accounting Mid-Market (51-1000 emp.) 7/18/2022 "ARC Facilities Review" 0/5 What do you like best about ARC Facilities? ARC Facilities applidddddcation is simple and easy interaction Review collected by and hosted on G2.com. What do you dislike about ARC Facilities? I did not find anything. Everything looks bad. Review collected by and hosted on G2.com. What problems is ARC Facilities solving and how is that benefiting you? ARC Facilities is helping us to find emergency equipment information very fast and easy way Review collected by and hosted on G2.com. Show More 3/15/2023 Current UserValidated ReviewerSource: In-app ![Verified User in Education Management](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Education Management") CE Verified User in Education Management Small-Business (50 or fewer emp.) 1/24/2023 "Looking at all Campuses rooms at CPCC" 3.5/5 What do you like best about ARC Facilities? being able to look at all the campuses buidling and checking where the rooms are located Review collected by and hosted on G2.com. What do you dislike about ARC Facilities? having to make sure you can see the rooms without all the stuff showing in each room Review collected by and hosted on G2.com. What problems is ARC Facilities solving and how is that benefiting you? really is none Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: In-app ![Verified User in Education Management](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Education Management") AE Verified User in Education Management Mid-Market (51-1000 emp.) 1/24/2023 "Great Tool" 4/5 What do you like best about ARC Facilities? Time-saving, user friendly and the representatives are always able to help. Review collected by and hosted on G2.com. What do you dislike about ARC Facilities? The desktop is quite different then the app. Review collected by and hosted on G2.com. What problems is ARC Facilities solving and how is that benefiting you? Not having to find the floor plans and being able to access update plans with a click. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: In-app ![John M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "John M.") JM John M. Facilities manager Small-Business (50 or fewer emp.) 3/8/2022 "Arc works!" 5/5 What do you like best about ARC Facilities? It's a tie between being able to search/find plans quickly and being able to pin items around the building. I also love how well the app works with my iphone. Review collected by and hosted on G2.com. What do you dislike about ARC Facilities? The mark-up feature needs work. It's not very intuitive. also, the square footage calculator is a little clunky. Review collected by and hosted on G2.com. Recommendations to others considering ARC Facilities: Ask plenty of questions. Every facility is different and before committing, see how it will benefit you. The ARC staff can answer your questions. Review collected by and hosted on G2.com. What problems is ARC Facilities solving and how is that benefiting you? the ability to photo and pin valves, meters, shutoffs saves time searching. Thus far, it gives me a place to put information that is accessible to the team. That provides time savings and transparency. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Verified User in Education Management](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Education Management") UE Verified User in Education Management Enterprise (\> 1000 emp.) 9/16/2022 "Great app with many uses" 5/5 What do you like best about ARC Facilities? Being able to add so much information to the pins is very useful. We have been finding increasing numbers of uses for this feature. Review collected by and hosted on G2.com. What do you dislike about ARC Facilities? I am uncertain if there are downsides. I think there could be some improvements on the versatility of the fillable forms. Possibly some if/then features for these. Review collected by and hosted on G2.com. What problems is ARC Facilities solving and how is that benefiting you? We have historically had issues with communicating information from person to person. We are now using the pins to document many different aspects of our facilities Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: In-app ![Verified User in Hospital & Health Care](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Hospital & Health Care") UH Verified User in Hospital & Health Care Mid-Market (51-1000 emp.) 9/7/2022 "awesome, everything on the tip of your fingers" 5/5 What do you like best about ARC Facilities? The most helpful to someone new to the health system is that I can look at the building drawing, locate emergency equipment, and click on links to take me to where I need to go. Review collected by and hosted on G2.com. What do you dislike about ARC Facilities? none so far. I like everything that is there so far. Review collected by and hosted on G2.com. What problems is ARC Facilities solving and how is that benefiting you? This allows me to have a better understanding of the facility's layout. It saves me a lot of time trying to locate/identify where a piece of equipment is at. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: In-app ![Verified User in Facilities Services](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Facilities Services") UF Verified User in Facilities Services Mid-Market (51-1000 emp.) 10/30/2020 "ARC FACILITIES is easy to use in a lot of different ways & the support from ARC's personnel is great" 5/5 What do you like best about ARC Facilities? I love having plans & as-builds at the tip of your fingers, to quickly view & compare what is being seen on-site. Review collected by and hosted on G2.com. What do you dislike about ARC Facilities? So far I haven't found much to dislike at all. Review collected by and hosted on G2.com. Recommendations to others considering ARC Facilities: Get it! You will love it. Review collected by and hosted on G2.com. What problems is ARC Facilities solving and how is that benefiting you? One of the things ARC has been able to help me with is documenting Equipment locations inside & outside our Facilities. which saves a lot of time for technicians diagnosing issues. Review collected by and hosted on G2.com. Show More 9/8/2022 Validated ReviewerSource: Organic ![Verified User in Airlines/Aviation](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Airlines/Aviation") AA Verified User in Airlines/Aviation Small-Business (50 or fewer emp.) 8/23/2022 "Frequent user of Facility management as Facility Manager - Sujban" 5/5 What do you like best about ARC Facilities? Super cool to use. User-friendly, no complexity. Even I don't need to be an expert to use this. The way I wanted to use the app, I'm able to. Super liked. Review collected by and hosted on G2.com. What do you dislike about ARC Facilities? So far I used, no major concerns/complexity Review collected by and hosted on G2.com. What problems is ARC Facilities solving and how is that benefiting you? To run the show as a Facility manager, everything I need, ARC Facilities app is be able to serve. Good point is - I can use any platform, whether this is Cloud OR iOS OR Android. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: In-app ![Verified User in Construction](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Construction") UC Verified User in Construction Enterprise (\> 1000 emp.) 3/15/2022 "The ARC Software solves many problems but needs work on the tech side." 3.5/5 What do you like best about ARC Facilities? Provides easy access to as-built drawings & floor plans from multiple devices Review collected by and hosted on G2.com. What do you dislike about ARC Facilities? The app is slow at times, drawings take up ALOT of memory, and crashes / glitches are common. Also the organization can be confusing at for new users. Review collected by and hosted on G2.com. Recommendations to others considering ARC Facilities: Communicate ALOT when transitioning as-builts. Know what you want out of the software and communicate that to the team. Use the ARC team for any issues as they are very helpful and quick to respond Review collected by and hosted on G2.com. What problems is ARC Facilities solving and how is that benefiting you? Replacing the need for physical as-builts for facility use Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Verified User in Computer Software](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Computer Software") UC Verified User in Computer Software Mid-Market (51-1000 emp.) 7/15/2022 "ARC Facilities Review" 5/5 What do you like best about ARC Facilities? Simple user interaction in different modules: Equipment, Compliance, Forms, Pin. Review collected by and hosted on G2.com. What do you dislike about ARC Facilities? I never noticed. All modules work fine for me. Review collected by and hosted on G2.com. What problems is ARC Facilities solving and how is that benefiting you? Facilities system - easily accessible to emergency equipment. Review collected by and hosted on G2.com. 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