--- title: ARC Facilities Reviews meta\_title: 'ARC Facilities Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 50 reviews by the users' company size, role or industry to find out how ARC Facilities works for a business like yours. aggregate\_rating: rating\_value: 4.5 review\_count: 50 scale: '5' date\_modified: '2026-08-09' parent\_category: name: Asset Management url: https://www.g2.com/categories/asset-management --- ### ARC Facilities Pros and Cons: Top Advantages and Disadvantages #### Quick AI Summary Based on G2 Reviews Generated from real user reviews Users laud the **ease of use** of ARC Facilities, which enhances efficiency and simplifies document management for teams. [(3 mentions)](https://www.g2.com/products/arc-facilities/reviews?filters%5Bsentiment_snippet%5D=1132100&qs=pros-and-cons#reviews) Users value the **mobile access feature** of ARC Facilities, enhancing efficiency and ease in managing facilities on-the-go. [(3 mentions)](https://www.g2.com/products/arc-facilities/reviews?filters%5Bsentiment_snippet%5D=1131978&qs=pros-and-cons#reviews) Users find the **communication features** of ARC Facilities helpful in facilitating various job roles effectively. [(1 mentions)](https://www.g2.com/products/arc-facilities/reviews?filters%5Bsentiment_snippet%5D=2061025&qs=pros-and-cons#reviews) Users praise the **intuitive design** of ARC Facilities, making document access and management seamless and efficient. [(1 mentions)](https://www.g2.com/products/arc-facilities/reviews?filters%5Bsentiment_snippet%5D=1132167&qs=pros-and-cons#reviews) Users appreciate the **simple solution** offered by ARC Facilities, enhancing their organizational efficiency across various tasks. [(1 mentions)](https://www.g2.com/products/arc-facilities/reviews?filters%5Bsentiment_snippet%5D=2061004&qs=pros-and-cons#reviews) Users find the **cost too high** for smaller organizations, which may deter them from using ARC Facilities. [(2 mentions)](https://www.g2.com/products/arc-facilities/reviews?filters%5Bsentiment_snippet%5D=2061032&qs=pros-and-cons#reviews) Users report **poor customer support** , with delayed responses and unresolved concerns impacting their overall experience with ARC Facilities. [(1 mentions)](https://www.g2.com/products/arc-facilities/reviews?filters%5Bsentiment_snippet%5D=2061008&qs=pros-and-cons#reviews) Users find the **poor reporting** from the facility management team disappointing, leading to unresolved concerns and safety risks. [(1 mentions)](https://www.g2.com/products/arc-facilities/reviews?filters%5Bsentiment_snippet%5D=2061036&qs=pros-and-cons#reviews) Users experience **slow performance** with ARC Facilities, especially when loading large documents and during syncing. [(1 mentions)](https://www.g2.com/products/arc-facilities/reviews?filters%5Bsentiment_snippet%5D=2061006&qs=pros-and-cons#reviews) ### Top Pros or Advantages of ARC Facilities ##### 1. Ease of Use Users laud the **ease of use** of ARC Facilities, which enhances efficiency and simplifies document management for teams. [ See 3 mentions ](https://www.g2.com/products/arc-facilities/reviews?filters%5Bsentiment_snippet%5D=1132100&qs=pros-and-cons#reviews) See Related User Reviews ![Bill D.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Bill D.") BD Bill D. Enterprise (\> 1000 emp.) 5.0/5 "Best solution and company support I've seen in a long time" What do you like about ARC Facilities? ARC facilities filled a major gap in our ability to find the correct isolation valve in a timely manner. We now use it for all utility shut-offs and ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User 5.0/5 "WellSpan Review" What do you like about ARC Facilities? I like the functionality of the maps and ease of use. ##### 2. Mobile App Users value the **mobile access feature** of ARC Facilities, enhancing efficiency and ease in managing facilities on-the-go. [ See 3 mentions ](https://www.g2.com/products/arc-facilities/reviews?filters%5Bsentiment_snippet%5D=1131978&qs=pros-and-cons#reviews) See Related User Reviews ![Madhur T.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Madhur T.") MT Madhur T. Mid-Market (51-1000 emp.) 4.5/5 "Easy to use, dependable, and it saves us so much time during inspections and maintenance checks." What do you like about ARC Facilities? The mobile access feature is a game-changer for our facility management team. ![Trey A.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Trey A.") TA Trey A. Mid-Market (51-1000 emp.) 5.0/5 "Professional from start to finish" What do you like about ARC Facilities? Being able to find emergency shut offs, life safety devices & use as built drawings in the field via the mobile app. ##### 3. Communication Features Users find the **communication features** of ARC Facilities helpful in facilitating various job roles effectively. [ See 1 mentions ](https://www.g2.com/products/arc-facilities/reviews?filters%5Bsentiment_snippet%5D=2061025&qs=pros-and-cons#reviews) See Related User Reviews ![Hemanth K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Hemanth K.") HK Hemanth K. Small-Business (50 or fewer emp.) 4.0/5 "Event & office Administrator" What do you like about ARC Facilities? Might be a good comunication to assist in any of there job roles ##### 4. Intuitive Users praise the **intuitive design** of ARC Facilities, making document access and management seamless and efficient. [ See 1 mentions ](https://www.g2.com/products/arc-facilities/reviews?filters%5Bsentiment_snippet%5D=1132167&qs=pros-and-cons#reviews) See Related User Reviews ![CA Nitesh S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "CA Nitesh S.") CS CA Nitesh S. Small-Business (50 or fewer emp.) 5.0/5 "Excellent" What do you like about ARC Facilities? ARC Facilities makes document access easy and fast, improving team efficiency. Its mobile-friendly platform and secure storage help manage facilities ##### 5. Organization Users appreciate the **simple solution** offered by ARC Facilities, enhancing their organizational efficiency across various tasks. [ See 1 mentions ](https://www.g2.com/products/arc-facilities/reviews?filters%5Bsentiment_snippet%5D=2061004&qs=pros-and-cons#reviews) See Related User Reviews ![Revanth G.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Revanth G.") RG Revanth G. Small-Business (50 or fewer emp.) 4.5/5 "Good response" What do you like about ARC Facilities? This is firm which has a simple solution for different works which makes good organizations.. ### Top Cons or Disadvantages of ARC Facilities ##### 1. Expensive Users find the **cost too high** for smaller organizations, which may deter them from using ARC Facilities. [ See 2 mentions ](https://www.g2.com/products/arc-facilities/reviews?filters%5Bsentiment_snippet%5D=2061032&qs=pros-and-cons#reviews) See Related User Reviews ![Madhur T.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Madhur T.") MT Madhur T. Mid-Market (51-1000 emp.) 4.5/5 "Easy to use, dependable, and it saves us so much time during inspections and maintenance checks." What do you dislike about ARC Facilities? ARC Facilities offers a good service, but for smaller organizations like ours, the cost feels a bit high. I’d love to see a tiered pricing model based ![Trey A.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Trey A.") TA Trey A. Mid-Market (51-1000 emp.) 5.0/5 "Professional from start to finish" What do you dislike about ARC Facilities? initial cost to get started could scare others from trying ##### 2. Poor Customer Support Users report **poor customer support** , with delayed responses and unresolved concerns impacting their overall experience with ARC Facilities. [ See 1 mentions ](https://www.g2.com/products/arc-facilities/reviews?filters%5Bsentiment_snippet%5D=2061008&qs=pros-and-cons#reviews) See Related User Reviews ![Sunny P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Sunny P.") SP Sunny P. Enterprise (\> 1000 emp.) 4.5/5 "Nyc" What do you dislike about ARC Facilities? Moreover, the responsiveness of the facility management team was below expectations. Concerns raised during the visit were either delayed in response ##### 3. Poor Reporting Users find the **poor reporting** from the facility management team disappointing, leading to unresolved concerns and safety risks. [ See 1 mentions ](https://www.g2.com/products/arc-facilities/reviews?filters%5Bsentiment_snippet%5D=2061036&qs=pros-and-cons#reviews) See Related User Reviews ![Sunny P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Sunny P.") SP Sunny P. Enterprise (\> 1000 emp.) 4.5/5 "Nyc" What do you dislike about ARC Facilities? Moreover, the responsiveness of the facility management team was below expectations. Concerns raised during the visit were either delayed in response ##### 4. Slow Performance Users experience **slow performance** with ARC Facilities, especially when loading large documents and during syncing. [ See 1 mentions ](https://www.g2.com/products/arc-facilities/reviews?filters%5Bsentiment_snippet%5D=2061006&qs=pros-and-cons#reviews) See Related User Reviews ![CA Nitesh S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "CA Nitesh S.") CS CA Nitesh S. Small-Business (50 or fewer emp.) 5.0/5 "Excellent" What do you dislike about ARC Facilities? Sometimes it can be a bit slow to load large documents, and occasional syncing issues occur. ## Top-Rated Alternatives [ ![MaintainX](https://images.g2crowd.com/uploads/product/hd_favicon/088d369329821d7b5599a805bf6cfd10/maintainx.svg "MaintainX") MaintainX 4.8/5(1,550) ](https://www.g2.com/products/maintainx/reviews) [ ![UpKeep](https://images.g2crowd.com/uploads/product/hd_favicon/87dff5f857638c790f94e3ac91c04d83/upkeep.svg "UpKeep") UpKeep 4.5/5(1,097) ](https://www.g2.com/products/upkeep/reviews) [ ![Limble](https://images.g2crowd.com/uploads/product/hd_favicon/d7737b93f87b8b0068f6ede2b14f40d4/limble.svg "Limble") Limble 4.8/5(688) ](https://www.g2.com/products/limble/reviews) [ View All Alternatives ](https://www.g2.com/products/arc-facilities/competitors/alternatives) DL donald l. Mid-Market (51-1000 emp.) 5/23/2023 "The app is very useful" 5/5 What do you like best about ARC Facilities? being able to label firedoors and life safety. Review collected by and hosted on G2.com. What do you dislike about ARC Facilities? I wish they had more icons. hopefully they will get more Review collected by and hosted on G2.com. What problems is ARC Facilities solving and how is that benefiting you? being able to label and locate firedoors and life safety stuff Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic BG Brett G. Small-Business (50 or fewer emp.) 5/22/2023 "My experience using Arc has been great." 5/5 What do you like best about ARC Facilities? Being able to locate equipment and navigate through the drawing with ease. Review collected by and hosted on G2.com. What do you dislike about ARC Facilities? I have no dislikes. The training was very helpful. Review collected by and hosted on G2.com. What problems is ARC Facilities solving and how is that benefiting you? I have not seen any problems. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic CG chris g. Mid-Market (51-1000 emp.) 5/23/2023 "it is good" 5/5 What do you like best about ARC Facilities? being able to find shut offs and other components Review collected by and hosted on G2.com. What do you dislike about ARC Facilities? I would like to see more icons to do with plumbing Review collected by and hosted on G2.com. What problems is ARC Facilities solving and how is that benefiting you? making facilities more managble Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic DC Dylan C. Small-Business (50 or fewer emp.) 5/22/2023 "Easy to use" 5/5 What do you like best about ARC Facilities? How easy it is to use when working out of the office. Review collected by and hosted on G2.com. What do you dislike about ARC Facilities? The loading speed could be faster when online. Review collected by and hosted on G2.com. What problems is ARC Facilities solving and how is that benefiting you? Pin pointing locations. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Verified User in Hospital & Health Care](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Hospital & Health Care") UH Verified User in Hospital & Health Care Small-Business (50 or fewer emp.) 5/23/2023 "HVAC Journeyman" 3.5/5 What do you like best about ARC Facilities? I like that you're able to label, add pictures and descriptions. Review collected by and hosted on G2.com. What do you dislike about ARC Facilities? The only thing that I dislike is that you're not able to drop down a floor on plans without going back to the start page. Review collected by and hosted on G2.com. What problems is ARC Facilities solving and how is that benefiting you? Being able to label and then search for something. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Verified User in Hospital & Health Care](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Hospital & Health Care") TH Verified User in Hospital & Health Care Small-Business (50 or fewer emp.) 5/22/2023 "Easy to use" 4/5 What do you like best about ARC Facilities? The organization of files make it easy to navigate through the app. Review collected by and hosted on G2.com. What do you dislike about ARC Facilities? Maybe there could be more equipment icons to choose from in future updates Review collected by and hosted on G2.com. What problems is ARC Facilities solving and how is that benefiting you? To create a more organized facility Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Anthony T.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Anthony T.") AT Anthony T. Facilities Technician Mid-Market (51-1000 emp.) 9/7/2022 "Asset tracking assistance" 4.5/5 What do you like best about ARC Facilities? Ability to track and locate assets quickly Review collected by and hosted on G2.com. What do you dislike about ARC Facilities? Have yet to encounter any downsides of the platform at this time. Review collected by and hosted on G2.com. What problems is ARC Facilities solving and how is that benefiting you? Tracking and locating assets as well as logging digital prints of all of our facilities. Review collected by and hosted on G2.com. Show More 1/25/2023 Current UserValidated ReviewerSource: In-app ![Verified User in Facilities Services](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Facilities Services") UF Verified User in Facilities Services Mid-Market (51-1000 emp.) 1/31/2023 "Helpful organization" 5/5 What do you like best about ARC Facilities? Being able to quickly access information and create documents to send to vendors, workers and other employees makes this app extremely helpful and useful Review collected by and hosted on G2.com. What do you dislike about ARC Facilities? After a pin is created and dropped on the map, I can't seem to be able to move it afterward. This was a feature, and perhaps it was taken away in one of the updates. Review collected by and hosted on G2.com. What problems is ARC Facilities solving and how is that benefiting you? N/A Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: In-app ![Verified User in Mechanical or Industrial Engineering](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Mechanical or Industrial Engineering") UM Verified User in Mechanical or Industrial Engineering Small-Business (50 or fewer emp.) 9/7/2022 "Easy to access" 5/5 What do you like best about ARC Facilities? Now I have all of my essential prints and documents at the touch of my fingers. No more long hikes across the hospital to find a simple valve tag I.D or valve location. Just log in from my tablet if I am out in the field or from my desktop if I am in the office. Super easy to use and super easy to upload newer documents or prints. Review collected by and hosted on G2.com. What do you dislike about ARC Facilities? There is nothing that I currently dislike about the new programs. The program and the team that showed it to us all work hand in hand. Review collected by and hosted on G2.com. What problems is ARC Facilities solving and how is that benefiting you? The ARC team has already helped me solve a few minor issues. They are very professional and accommodating. We uploaded our prints within a few days, and now we are back to work. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: In-app ![Verified User in Education Management](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Education Management") AE Verified User in Education Management Enterprise (\> 1000 emp.) 1/24/2023 "Using the ARC Facilities app for accessing critical building information is very easy and convenient" 4.5/5 What do you like best about ARC Facilities? What is most helpful with the app is its convenience and ease of access to any building or infrastructure on campus. Review collected by and hosted on G2.com. What do you dislike about ARC Facilities? I haven't experienced a down side. I haven't encountered anything not realized yet. Review collected by and hosted on G2.com. What problems is ARC Facilities solving and how is that benefiting you? Problems solved have been locating critical infrastructure such as electrical wiring, plumbing conduits and areas that aren't identified on standard campus maps Review collected by and hosted on G2.com. Show More 7/25/2023 Current UserValidated ReviewerSource: In-app ##### Categories on G2 [Facility Management](https://www.g2.com/categories/facility-management) ##### Explore More [Top rated cloud storage and collaboration tools](https://www.g2.com/discussions/top-rated-cloud-storage-and-collaboration-tools-for-2025)[Which bot platforms work well for ecommerce websites that need to handle product questions, cart recovery and order tracking automatically?](https://www.g2.com/discussions/which-bot-platforms-work-well-for-ecommerce-websites-that-need-to-handle-product-questions-cart-recovery-and-order-tracking-automatically)[Is a dedicated presales management platform worth it for a mid-size B2B software company?](https://www.g2.com/discussions/is-a-dedicated-presales-management-platform-worth-it-for-a-mid-size-b2b-software-company) [Best tools for remote proctored examinations](https://www.g2.com/discussions/best-tools-for-remote-proctored-examinations)[Which autonomous endpoint management tools integrate reliably with Microsoft 365 so device management fits into the stack a company already runs?](https://www.g2.com/discussions/which-autonomous-endpoint-management-tools-integrate-reliably-with-microsoft-365-so-device-management-fits-into-the-stack-a-company-already-runs)[Pros and Cons Details](https://www.g2.com/products/arc-facilities/reviews?qs=pros-and-cons) [Show MoreShow Less](javascript:void(0);)