--- title: ARC Facilities Reviews meta_title: 'ARC Facilities Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 50 reviews by the users' company size, role or industry to find out how ARC Facilities works for a business like yours. aggregate_rating: rating_value: 4.5 review_count: 50 scale: '5' date_modified: '2026-08-09' parent_category: name: Asset Management url: https://www.g2.com/categories/asset-management --- # ARC Facilities Reviews **Vendor:** ARC Document Solutions **Category:** [Facility Management Software](https://www.g2.com/categories/facility-management) **Average Rating:** 4.5/5.0 **Total Reviews:** 50 ## About ARC Facilities Thousands of engineers and technicians walk the floors of millions of square feet of facilities every day, working hard to keep building occupants safe and secure. But the information they need to accomplish their tasks, whether for routine maintenance or emergencies, is never available to them in the field. Instead, it is trapped in blueprints or desktop servers – a problem that has never been solved, until now. Solving this problem would bring significant benefits to Facilities owners and operators and save millions of dollars in operating costs. ARC Facilities makes this happen. ARC Facilities has pioneered an entirely new category of facility management software: Building Plans and Information Management. Designed for mobility and quick access, our mobile-first platform app puts your plan room in your pocket via an easy-to-use mobile app so on-the-go facilities teams can simply click on digital maps, retrieve closeout info, identify shut-off locations and equipment details anywhere, anytime. Visit www.arcfacilities.com to view customer stories, watch product overviews, request a demo and more. ## ARC Facilities Pros & Cons **What users like:** - Users laud the **ease of use** of ARC Facilities, which enhances efficiency and simplifies document management for teams. (3 reviews) - Users value the **mobile access feature** of ARC Facilities, enhancing efficiency and ease in managing facilities on-the-go. (3 reviews) - Users find the **communication features** of ARC Facilities helpful in facilitating various job roles effectively. (1 reviews) - Users praise the **intuitive design** of ARC Facilities, making document access and management seamless and efficient. (1 reviews) - Users appreciate the **simple solution** offered by ARC Facilities, enhancing their organizational efficiency across various tasks. (1 reviews) - Setup Ease (1 reviews) - Users appreciate the **simple and easy interaction** of ARC Facilities, enhancing organization across various tasks. (1 reviews) - Staff Professionalism (1 reviews) - Workflow Efficiency (1 reviews) - Work Orders (1 reviews) **What users dislike:** - Users find the **cost too high** for smaller organizations, which may deter them from using ARC Facilities. (2 reviews) - Users report **poor customer support** , with delayed responses and unresolved concerns impacting their overall experience with ARC Facilities. (1 reviews) - Users find the **poor reporting** from the facility management team disappointing, leading to unresolved concerns and safety risks. (1 reviews) - Users experience **slow performance** with ARC Facilities, especially when loading large documents and during syncing. (1 reviews) ## ARC Facilities Reviews ### 1. I use Arc to find Locations of Equipment in our Facility **Rating:** 3.0/5.0 stars **Reviewed by:** Bryan S. | Enterprise (> 1000 emp.) **Reviewed Date:** March 20, 2023 **What do you like best about ARC Facilities?** The Ability to see the equipment within the Map **What do you dislike about ARC Facilities?** The multiple steps needed to find what you are looking for. The process should be less cumbersome. **What problems is ARC Facilities solving and how is that benefiting you?** Not much of a benefit. As I have said before, it enables us to find the location of the equipment. It could be broken down better. ### 2. Sometimes App isn't as responsive as we would like. **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Higher Education | Mid-Market (51-1000 emp.) **Reviewed Date:** November 24, 2020 **What do you like best about ARC Facilities?** Useful to have all information organized in one location. **What do you dislike about ARC Facilities?** The way the files are structured in the app and how to navigate around to those files. **What problems is ARC Facilities solving and how is that benefiting you?** Having all pertinent information in one location for all users to have access to in an emergency. We haven't had to utilize it in an actual emergency yet. - [View ARC Facilities pricing details and edition comparison](https://www.g2.com/products/arc-facilities/reviews?filters%5Bnps_score%5D%5B%5D=3§ion=pricing&secure%5Bexpires_at%5D=2026-08-12+19%3A08%3A12+-0500&secure%5Bsession_id%5D=d9c731e6-cbc6-404b-b399-7de67bd9fe23&secure%5Btoken%5D=0efcaedcd91c14e4f84b7d5f2ab709645fd98a44ce8c557a86a6cb189a9c511a&format=llm_user) ## ARC Facilities Features **Agentic AI - Facility Management** - Autonomous Task Execution **Facility Management Platform Features** - Maintenance Planning - Facility Inventory Management - Reporting & Dashboards - Facility Document Storage - Mobile Field Access - Facility Asset Management - Task Management - Equipment Maintenance - Preventive Maintenance - Audit Management - Service Request Management - Asset Lifecycle Management - Parts Management - Visitor Management - Inspection Management - Workflow Management - Communication Management - Work Order Management - Equipment Management - Compliance Management - Space Management - Incident Management - Contract/License Management - Maintenance Management - Materials Management - Invoice Management - Fixed Asset Management - Document Management - Activity Dashboard - Historical Reporting - Calendar Management **Additional Functionality** - Customizable Forms - Checklists - Real-Time Data - Activity Tracking - Real-Time Notifications - Facility Scheduling - Status Tracking - API - Generative AI - Inventory Control - AI Copilot - Maintenance Scheduling - For Schools - Alerts/Notifications - Multi-Location - Access Controls/Permissions - Customizable Reports - Commercial Properties - Residential Properties - Data Import/Export - Audit Trail - Third-Party Integrations - Corrective and Preventive Actions (CAPA) - Reporting/Analytics - Billing & Invoicing ## Top ARC Facilities Alternatives - [MaintainX](https://www.g2.com/products/maintainx/reviews) - 4.8/5.0 (1,538 reviews) - [UpKeep](https://www.g2.com/products/upkeep/reviews) - 4.5/5.0 (1,096 reviews) - [Limble](https://www.g2.com/products/limble/reviews) - 4.8/5.0 (684 reviews)