--- title: AR Genie Reviews meta_title: 'AR Genie Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 11 reviews by the users' company size, role or industry to find out how AR Genie works for a business like yours. aggregate_rating: rating_value: 4.5 review_count: 11 scale: '5' date_modified: '2026-08-07' parent_category: name: Augmented Reality url: https://www.g2.com/categories/augmented-reality --- # AR Genie Reviews **Vendor:** AR Genie **Category:** [AR Collaboration Tools](https://www.g2.com/categories/ar-collaboration-tools) **Average Rating:** 4.5/5.0 **Total Reviews:** 11 ## About AR Genie AR Genie is a visual remote assistance tool powered by AI, augmented reality (AR), and the Large Langauge Model (L.L.M.). It enables experts to collaborate globally with technicians or customers to assist and guide visually using AR annotations on live video for resolving complex technical issues remotely. Our user-friendly tools make it easy to troubleshoot problems using AR Glasses, mobile devices, or tablets, eliminating the confusion and complexity associated with technical terminology. Elevate your technical support capabilities in operation and maintenance or training to expedite resolution, enhance the customer experience, save time, and reduce costs. ## AR Genie Reviews ### 1. A sense full Bot **Rating:** 4.0/5.0 stars **Reviewed by:** Musaib H. | Sr System Engineer, Mid-Market (51-1000 emp.) **Reviewed Date:** November 19, 2024 **What do you like best about AR Genie?** AR Genie has shown to be an extremely sophisticated and dependable instrument for our procedures. **What do you dislike about AR Genie?** Till now it has worked great for us only sometimes lagging over all no dislike or negative points **What problems is AR Genie solving and how is that benefiting you?** The remote troubleshooting and problem-solving expertise are top-notch. It grants us to faster analyze and solve issues without the need for on-site involvement, preventing us both time and sources. ### 2. A great remote visual assistant **Rating:** 4.0/5.0 stars **Reviewed by:** Laura G. | Data Base Analyst, Real Estate, Mid-Market (51-1000 emp.) **Reviewed Date:** August 14, 2023 **What do you like best about AR Genie?** I really love its AR Glasses and 3D graphics **What do you dislike about AR Genie?** The file-sharing feature could definitely use some improvement **What problems is AR Genie solving and how is that benefiting you?** The possibility of troubleshooting any problem, making my life easier ### 3. New era, best growing AR system **Rating:** 4.0/5.0 stars **Reviewed by:** simon pedro c. | Billing Specialist, Small-Business (50 or fewer emp.) **Reviewed Date:** August 08, 2023 **What do you like best about AR Genie?** Is the new soft and best software to see all of your AR campaings, is easy to use, and have a lot of functions that help us in the AR area and its good also for our partners on AP **What do you dislike about AR Genie?** Due is a new software they need to improve a little bit in their software but i like the way that is going, i belive in them to get the best Ar product in the market **What problems is AR Genie solving and how is that benefiting you?** Invoicing, BOLS compact solutions, and all of the documentation that support the area of AR specialists that in fact help us to provide a best Ar solutions for the team - [View AR Genie pricing details and edition comparison](https://www.g2.com/products/ar-genie/reviews?filters%5Bnps_score%5D%5B%5D=4§ion=pricing&secure%5Bexpires_at%5D=2026-08-14+03%3A01%3A34+-0500&secure%5Bsession_id%5D=6a68558a-c886-47bc-a246-d70f5a2f106f&secure%5Btoken%5D=4cd7816a3afd2a020c58d1a8f479e6c3ccfdfebae5b451ff511c586063c29936&format=llm_user) ## AR Genie Features **Remote Support** - Video chat - Live text chat - Ticket submitting **Hardware Integration** - Mobile phones - AR glasses - Tablets **Content** - Guided content - Content management - AR annotations ## Top AR Genie Alternatives - [TeamViewer](https://www.g2.com/products/teamviewer/reviews) - 4.5/5.0 (4,046 reviews) - [Streem](https://www.g2.com/products/streem/reviews) - 4.5/5.0 (73 reviews) - [Help Lightning](https://www.g2.com/products/help-lightning/reviews) - 4.8/5.0 (62 reviews)