SK
Sudharsan K.
Mid-Market (51-1000 emp.)
"Easy for learning"
5/5
What do you like best about Apty?

I was apty workflow and entry point creator.I created more than 200 workflows and countless entry points. Its very user friendly to the developer as well as end user. its easy for implementation Review collected by and hosted on G2.com.

What do you dislike about Apty?

For Entry point I was mostly using div elements, but the problem is page elements varied by user so its causing the issue most of the time. Review collected by and hosted on G2.com.

Response from Sonam Jain of Apty
Edit edit

Thanks, Sudharsan. Glad to hear your feedback. Our enhanced content creation interface is one of the fastest to build and publish help content.

Madeline S.
MS
Madeline S.
Training and Content Designer
Enterprise (> 1000 emp.)
"Best DAP for the Price"
5/5
What do you like best about Apty?

After working with WalkMe in previous roles and vetting multiple DAPs to bring to my company, Apty is the best value. It does everything we need (walkthroughs, analytics) and the service we receive is excellent. Systems training at my company has improved greatly with Apty. Review collected by and hosted on G2.com.

What do you dislike about Apty?

There are some small enhancements that could be made to improve the content creator side (examples: alerts when a walkthrough breaks following a website update, more flexibility with split/jump steps), but this is very nitpicky. Review collected by and hosted on G2.com.

Response from Sonam Jain of Apty
Edit edit

We're delighted to hear that Apty has been a valuable tool for your company's internal Learning and Development. We appreciate your feedback on potential enhancements and will take it into consideration for future updates.

bailey k.
BK
bailey k.
Mid-Market (51-1000 emp.)
"I have helped implement apty with great success for many large organizations."
3.5/5
What do you like best about Apty?

There is a good amount of customization available and I have received fantastic service from their team. Review collected by and hosted on G2.com.

What do you dislike about Apty?

It can be difficult for less technical users to build content within oracle. The element selection feature is not as good as I have seen from other DAPS in oracle. Review collected by and hosted on G2.com.

Response from shafiq Walji of Apty
Edit edit

Thank you for sharing! It's awesome to hear about your experience with our Customer Success Team as well as your organization's success in implementing Apty for Enterprise and Mid-Market customers!

We've recently implemented our new algorithm for more dynamic applications like Oracle and look forward to your input on its improvement!

Verified User in Information Technology and Services
CI
Verified User in Information Technology and Services
Mid-Market (51-1000 emp.)
"Apty Review"
4.5/5
What do you like best about Apty?

Apty has a lot of asset types available. You can use the type you need to match the message you need to communicate. Review collected by and hosted on G2.com.

What do you dislike about Apty?

It is not as integrated as I would like. Especially with the ability to edit text in various places. For example, tooltips must be edited in the studio. Review collected by and hosted on G2.com.

Verified User in Computer Software
CC
Verified User in Computer Software
Mid-Market (51-1000 emp.)
"Apty Review"
4.5/5
What do you like best about Apty?

The new content analytics dashboard is fantastic. Review collected by and hosted on G2.com.

What do you dislike about Apty?

The user interface for the website isn't the best. Review collected by and hosted on G2.com.

Mohammad K.
MK
Mohammad K.
QC Team Lead
Mid-Market (51-1000 emp.)
"Apty Review 50"
5/5
What do you like best about Apty?

The simplicity of use and the announcements publish Review collected by and hosted on G2.com.

What do you dislike about Apty?

complicated of some codings like some segmants Review collected by and hosted on G2.com.

Response from Sonam Jain of Apty
Edit edit

Thank you Mohammad for your feedback.

Jane M.
JM
Jane M.
Manager of Talent Systems
Enterprise (> 1000 emp.)
"Great system and very easy to follow"
5/5
What do you like best about Apty?

It is customizable and i love how the customer support they provided. We do have a very complex system that struggles our managers to complete the task. Review collected by and hosted on G2.com.

What do you dislike about Apty?

It is web based and it is hard to connect with other system Review collected by and hosted on G2.com.

Response from Sonam Jain of Apty
Edit edit

Hi Jane, glad to hear your feedback. Thank you so much. We at Apty strive to provide the best customer experience in the Digital Adoption Market.

Verified User in Computer Software
AC
Verified User in Computer Software
Enterprise (> 1000 emp.)
"Needs more features"
4/5
What do you like best about Apty?

Workflows and announcemnets are good features Review collected by and hosted on G2.com.

What do you dislike about Apty?

Dismiss button option not available for workflow Review collected by and hosted on G2.com.

Response from Sonam Jain of Apty
Edit edit

Thank you for your review. We appreciate your continued partnership with Apty.

JL
Jacey L.
Small-Business (50 or fewer emp.)
"Apty's software helps companies save money and increase efficiency"
5/5
What do you like best about Apty?

The step-by-step instructions make it easy to understand different software. If you do end up getting stuck, the chat box is ready to assist you and get you back on track. The training offered by Apty is seamless and comprehensive, allowing a quick and easy adoption of new and changing platforms, which makes onboarding new employees much more effective. Review collected by and hosted on G2.com.

What do you dislike about Apty?

DAP is relatively young in terms of software categories, and it can be difficult to explain to someone who has never been introduced to the idea before - what it is, how it works, and the benefits it provides. Review collected by and hosted on G2.com.

Paolo T.
PT
Paolo T.
Digital Learning Product Manager (Adoption & Automation)
Enterprise (> 1000 emp.)
"Easy enough to use DAP Solution"
3.5/5
What do you like best about Apty?

I like the interface for content creators, which helps new users quickly get used to building despite not having a technical background. A simplified technical setup regarding the two browser extensions is also a plus. Review collected by and hosted on G2.com.

What do you dislike about Apty?

UX experience when it comes time to testing is cumbersome; a lot of back and forth.

Below are critical tools that are missing or need improvement (I would like to see these additions and enhancements). Current features are limiting our options for solutions.

-Automation and Automation Control

-Dynamic rule engine (More options, workflow completions, specific page load, if/then statements, etc..)

-Auto triggers (Related to Rule Engine, i.e. Specific page load, removing the reliance on triggers such as: Launchers, Menu Widget, and Announcement Button)

-IDP for standardized User Identifier

-eLearning for content creators (Builder Certifications)

-Reporting capabilities (Export/Aggregate Dashboard/Custom Dashboard)

-Surveys

-Chatbot

-Solutions Accelerator/Marketplace for prebuilt solutions for widely used apps (Workday/Salesforce, etc..)

-Announcement Customization

-Icon Customization (Add own icons, alter the transparency of launchers/icons/tooltips)

-Segmentation Management

-Launcher/Tooltip placement limitation (Cannot place inside the element, only outside)

-Better Order Ranking Management

-Z-Index Management

-Cloud Asset Management

-Better Frame Management Review collected by and hosted on G2.com.