Verified User in Transportation/Trucking/Railroad
AT
Verified User in Transportation/Trucking/Railroad
Enterprise (> 1000 emp.)
"Big step forward in terms of user adoption for SaaS"
5/5
What do you like best about Apty?

I like the effort and flexibility shown by the APTY team to helping us come up with solutions to our user adoption issues faced throughout our software processes. Review collected by and hosted on G2.com.

What do you dislike about Apty?

Nothing to realistically dislike. I would like to be free but that's unrealistic. Review collected by and hosted on G2.com.

Verified User in Computer Software
IC
Verified User in Computer Software
Enterprise (> 1000 emp.)
"Best On-screen Guidance Solution"
5/5
What do you like best about Apty?

Apty has one of the most cordial teams. They were guiding us throughout the trial and testing phase as a result we were able to check the compatibility of Apty across all applications. We like the way their in-app walkthroughs worked to show people how to use the program. Review collected by and hosted on G2.com.

What do you dislike about Apty?

Creating content in Apty is easy once you get the hang of it, but if you have any problems their customer success team can quickly show you how to fix it. Review collected by and hosted on G2.com.

Verified User in Computer Software
EC
Verified User in Computer Software
Mid-Market (51-1000 emp.)
Business partner of the seller or seller's competitor, not included in G2 scores.
"APTY review"
5/5
What do you like best about Apty?

easy to use and easy configurable.

Total cost of ownership Review collected by and hosted on G2.com.

What do you dislike about Apty?

not much dislike the software. they can add more features Review collected by and hosted on G2.com.

Verified User in Human Resources
UH
Verified User in Human Resources
Mid-Market (51-1000 emp.)
"Best Onboarding Tool for management of users"
5/5
What do you like best about Apty?

The step by step process to onboard users onto the tool is one of the best features of Apty.

Apty introduction video gives a clear idea on how to use the tool which would be really useful for new users. Review collected by and hosted on G2.com.

What do you dislike about Apty?

Till now I haven't faced any issue with Apty, will update the review incase I found any issue in future. Review collected by and hosted on G2.com.

Verified User in Information Services
AI
Verified User in Information Services
Mid-Market (51-1000 emp.)
"Analytics that make sense"
4.5/5
What do you like best about Apty?

Features in the apply are really notable, I like all of the features and everything is helpful for the analytics part. Detailed analytics and insights are provided by Apty to help us know where our employees are stuck and how the overall process is moving.

Before Apty we never know where the employee is stuck and it took lot of time to resolve the issue, after this we are saving lot of time.

ToolTips provided are of great use.

Customization of reports is also a great feature. Review collected by and hosted on G2.com.

What do you dislike about Apty?

I don’t dislike anything, but the visualization of some reports could be improved and new visualization tools can be added for better understanding. Hoping this would be updated in future releases. Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
AI
Verified User in Information Technology and Services
Enterprise (> 1000 emp.)
"Easy and works great"
2.5/5
What do you like best about Apty?

I’ve used other products like this at different companies and they were kind of a pain to set up. I was honestly pretty skeptical this one would be any better, but it is. The editor where you create Apty content is simple and doesn’t require a lot of custom coding or scripting to get it to do what you want - the same cannot be said for some of the other on-screen guidance tools. Review collected by and hosted on G2.com.

What do you dislike about Apty?

It would be better if there were some best practice articles or other resources on how to use it with our ERP specifically. Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
UI
Verified User in Information Technology and Services
Mid-Market (51-1000 emp.)
"Apty helps us empower our Customers"
5/5
What do you like best about Apty?

Apty is an intuitive and robust Digital Adoption platform with very powerful capabilities. Our customers have been able to successfully navigate through and use our product without raising support tickets or making frantic calls to us for help. This is a dream tool for every SaaS product that wishes to empower their customers. Review collected by and hosted on G2.com.

What do you dislike about Apty?

Our experience with Apty has been extremely positive so far. Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
UI
Verified User in Information Technology and Services
Small-Business (50 or fewer emp.)
"Customer Success Manager at SAAS based Company"
4.5/5
What do you like best about Apty?

Apty has helped us to increase product adoption from the end-user perspective and also help us in capturing insights like most used features of the product which is a remarkable element..! Review collected by and hosted on G2.com.

What do you dislike about Apty?

I really have yet to get there. So far so good. Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
AI
Verified User in Information Technology and Services
Small-Business (50 or fewer emp.)
"Terrific product, incredible features and affordable price"
5/5
What do you like best about Apty?

It has all the necessary features to make user onboarding better.

They have numerous features for guidance and spport most of

which can be implemented immediately. The great point is they

are affordable and give high quality of support. Review collected by and hosted on G2.com.

What do you dislike about Apty?

We faced some problems to create a few complex data

validations in a specific way but this was updated in their latest

version. Review collected by and hosted on G2.com.

Abhinav B.
AB
Abhinav B.
Associate Analyst
Mid-Market (51-1000 emp.)
Business partner of the seller or seller's competitor, not included in G2 scores.
"Useful and Unique Extension"
4/5
What do you like best about Apty?

It's designed in such a way that it will help the user to navigate properly through various steps. So, it makes the process very easy for the user to understand it and complete it with the help of the Apty. All it needs just a browser extension and then it will automatically starts working. Review collected by and hosted on G2.com.

What do you dislike about Apty?

One thing I dislike is that, user can't go back to the previous step. He/she needs to start the whole process again. Like here I used it with Salesforce and faced this issue. Review collected by and hosted on G2.com.