--- title: Apty Reviews meta\_title: 'Apty Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 147 reviews by the users' company size, role or industry to find out how Apty works for a business like yours. aggregate\_rating: rating\_value: 4.7 review\_count: 147 scale: '5' date\_modified: '2026-08-09' parent\_category: name: Collaboration & Productivity url: https://www.g2.com/categories/collaboration-productivity ---

### Apty Pros and Cons: Top Advantages and Disadvantages

#### Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users find Apty's **ease of use** remarkable, enabling quick implementation of workflows without technical expertise. [(1 mentions)](https://www.g2.com/products/apty/reviews?filters%5Bsentiment_snippet%5D=1099138&qs=pros-and-cons#reviews)

Users appreciate the **easy implementation** of Apty, allowing quick start for workflows without technical skills. [(1 mentions)](https://www.g2.com/products/apty/reviews?filters%5Bsentiment_snippet%5D=1099223&qs=pros-and-cons#reviews)

Users find the **easy integrations** of Apty enable quick setup, allowing workflows to be implemented in minutes. [(1 mentions)](https://www.g2.com/products/apty/reviews?filters%5Bsentiment_snippet%5D=1098947&qs=pros-and-cons#reviews)

Users love the **easy setup** of Apty, allowing quick implementation of workflows even without technical expertise. [(1 mentions)](https://www.g2.com/products/apty/reviews?filters%5Bsentiment_snippet%5D=1098992&qs=pros-and-cons#reviews)

Users face **compatibility issues** with Apty, experiencing glitches and preferring automatic translation for workflows. [(1 mentions)](https://www.g2.com/products/apty/reviews?filters%5Bsentiment_snippet%5D=1099347&qs=pros-and-cons#reviews)

Users experience occasional **software glitches** that disrupt usage, though the tool generally self-recovers. [(1 mentions)](https://www.g2.com/products/apty/reviews?filters%5Bsentiment_snippet%5D=2037796&qs=pros-and-cons#reviews)

### Top Pros or Advantages of Apty

##### 1. Ease of Use

Users find Apty's **ease of use** remarkable, enabling quick implementation of workflows without technical expertise.
[
See 1 mentions
](https://www.g2.com/products/apty/reviews?filters%5Bsentiment_snippet%5D=1099138&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
U

Verified User

Small-Business (50 or fewer emp.)

4.5/5

"Easy to use DAP Software"

What do you like about Apty?

The tool is one which anyone without any technical knowledge can get started and you can have your first few workflows implemented in a matter of few

##### 2. Easy Implementation

Users appreciate the **easy implementation** of Apty, allowing quick start for workflows without technical skills.
[
See 1 mentions
](https://www.g2.com/products/apty/reviews?filters%5Bsentiment_snippet%5D=1099223&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
U

Verified User

Small-Business (50 or fewer emp.)

4.5/5

"Easy to use DAP Software"

What do you like about Apty?

The tool is one which anyone without any technical knowledge can get started and you can have your first few workflows implemented in a matter of few

##### 3. Easy Integrations

Users find the **easy integrations** of Apty enable quick setup, allowing workflows to be implemented in minutes.
[
See 1 mentions
](https://www.g2.com/products/apty/reviews?filters%5Bsentiment_snippet%5D=1098947&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
U

Verified User

Small-Business (50 or fewer emp.)

4.5/5

"Easy to use DAP Software"

What do you like about Apty?

The tool is one which anyone without any technical knowledge can get started and you can have your first few workflows implemented in a matter of few

##### 4. Easy Setup

Users love the **easy setup** of Apty, allowing quick implementation of workflows even without technical expertise.
[
See 1 mentions
](https://www.g2.com/products/apty/reviews?filters%5Bsentiment_snippet%5D=1098992&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
U

Verified User

Small-Business (50 or fewer emp.)

4.5/5

"Easy to use DAP Software"

What do you like about Apty?

The tool is one which anyone without any technical knowledge can get started and you can have your first few workflows implemented in a matter of few

### Top Cons or Disadvantages of Apty

##### 1. Compatibility Issues

Users face **compatibility issues** with Apty, experiencing glitches and preferring automatic translation for workflows.
[
See 1 mentions
](https://www.g2.com/products/apty/reviews?filters%5Bsentiment_snippet%5D=1099347&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
U

Verified User

Small-Business (50 or fewer emp.)

4.5/5

"Easy to use DAP Software"

What do you dislike about Apty?

Sometimes the tool get's a little glitchy but usually recovers. You also have an option to transalte the workflows but this needs to be manually don

##### 2. Software Glitches

Users experience occasional **software glitches** that disrupt usage, though the tool generally self-recovers.
[
See 1 mentions
](https://www.g2.com/products/apty/reviews?filters%5Bsentiment_snippet%5D=2037796&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
U

Verified User

Small-Business (50 or fewer emp.)

4.5/5

"Easy to use DAP Software"

What do you dislike about Apty?

Sometimes the tool get's a little glitchy but usually recovers. You also have an option to transalte the workflows but this needs to be manually don

## Top-Rated Alternatives

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4.5/5(574)

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Whatfix

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 ![Fin](https://images.g2crowd.com/uploads/product/hd_favicon/5d5fd30de40ef30f077664aa44f9775a/fin.svg "Fin")

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4.5/5(3,901)

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[
View All Alternatives
](https://www.g2.com/products/apty/competitors/alternatives)

 ![Steven N.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Steven N.")
SN

Steven N.

Project manager

Enterprise (\> 1000 emp.)

8/16/2021

"Very happy with our new Apty DAP!!"

4.5/5

What do you like best about Apty?

Apty allows us to communicate significant changes/improvements seamlessly to our Users! Content and Workflow creation is straightforward and reduces the time taken to onboard new starters. Review collected by and hosted on G2.com.

What do you dislike about Apty?

Would like to see a survey tool in future versions. Review collected by and hosted on G2.com.

What problems is Apty solving and how is that benefiting you?

Our Users can navigate our CRM system themselves using the Apty workflows and tooltips we have created. This reduces the time needed for formal training. Review collected by and hosted on G2.com.

Show More

Response from Mohd Azam of Apty

[Editedit](https://www.g2.com/survey_responses/apty-review-4940400/official_response/edit)

Thank you for your review, Steven! We are happy to know that Apty has helped you establish seamlessly communication with your users and streamline onboarding for new users. We have taken your feedback and Watch out for our updates & releases, we may just surprise you with a survey option!

Current UserValidated ReviewerSource: Organic

 ![Verified User in Construction](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Construction")
CC

Verified User in Construction

Mid-Market (51-1000 emp.)

11/24/2021

"We have had good interaction with the team and where needed, assistance has been provided."

4/5

What do you like best about Apty?

The product is great and delivers the features we need Review collected by and hosted on G2.com.

What do you dislike about Apty?

As a business, we would like to review how the app is working for us and for that ideally we would like a reporting feature/dashboard built for us to download reports Review collected by and hosted on G2.com.

What problems is Apty solving and how is that benefiting you?

Onboarding and training on new system softwares Review collected by and hosted on G2.com.

Show More

Current UserValidated ReviewerSource: Organic

BF

Britni F.

Business Analyst

Enterprise (\> 1000 emp.)

10/27/2021

"All that Apty can do"

5/5

What do you like best about Apty?

I like the ability to set and track goals, as well as, the ability to know when a flow has stopped working. Review collected by and hosted on G2.com.

What do you dislike about Apty?

I haven't found anything I don't like about it yet. Review collected by and hosted on G2.com.

What problems is Apty solving and how is that benefiting you?

The ability to fix flows quickly.

The ability to track goals and send alerts about those goals. Review collected by and hosted on G2.com.

Show More

Validated ReviewerIncentivizedSource: Organic

 ![Verified User in Financial Services](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Financial Services")
CF

Verified User in Financial Services

Enterprise (\> 1000 emp.)

6/21/2020

"Best On-Screen Guidance tool for User Education"

5/5

What do you like best about Apty?

User Education has never been this effective & easy. Apty has all the functionalities that we need to train our users to fully understand and leverage the software. This is an investment you will not regret as it helps you understand your users with nuanced data & insights on how they use your product. This will help you cater to their needs better and improve user satisfaction. It’s a win-win. Review collected by and hosted on G2.com.

What do you dislike about Apty?

Just the fact that we did not discover Apty sooner. We really could have saved a lot of time & money. Review collected by and hosted on G2.com.

What problems is Apty solving and how is that benefiting you?

We save a ton on training costs now with Apty and have seen a spike in employee productivity. Review collected by and hosted on G2.com.

Show More

Response from Mohd Azam of Apty

[Editedit](https://www.g2.com/survey_responses/apty-review-4268641/official_response/edit)

You said it! With Apty, it IS a win-win for the users as well as the business. Thank you for the detailed review. If you haven’t already, you should check out the activity tracking and goals feature we’d added to our product. Your CSM will be happy to take you through it! You’re going to love it.

6/22/2021
Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller

 ![Verified User in Staffing and Recruiting](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Staffing and Recruiting")
AS

Verified User in Staffing and Recruiting

Mid-Market (51-1000 emp.)

8/13/2021

"APTY has been a very good platform for guided tours of products."

4/5

What do you like best about Apty?

APTY has been an excellent platform for guided tours of products. The support team of APTY is immensely supportive and ready to listen to the client requirements and deliver the required features Review collected by and hosted on G2.com.

What do you dislike about Apty?

As such, there is no feature I dislike, but there are a lot more features APTY can embed in to make the customer experience even better. Review collected by and hosted on G2.com.

What problems is Apty solving and how is that benefiting you?

Guided Tours and communicating to our customers on the product features Review collected by and hosted on G2.com.

Show More

Response from Mohd Azam of Apty

[Editedit](https://www.g2.com/survey_responses/apty-review-4934370/official_response/edit)

Thank you for taking the time to leave us your review! At Apty, we’re dedicated to building a product that truly makes our customers’ experience of it smooth and effective. You’ll be happy to know that we’ve added tonnes of cool new features& updates to Apty – You can check them out here!

Current UserValidated ReviewerSource: Organic

 ![Verified User in Education Management](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Education Management")
AE

Verified User in Education Management

Small-Business (50 or fewer emp.)

11/23/2020

"awsome way to provide guidance to users while they navigate through web applications"

5/5

What do you like best about Apty?

Helped to reduced our tech support task and enriched our user adoption ratio. Review collected by and hosted on G2.com.

What do you dislike about Apty?

nothing i can think of so far while that i dislike Review collected by and hosted on G2.com.

Recommendations to others considering Apty:

you can quickly create your product tour that will enrich the user experience and reduce tech support cost Review collected by and hosted on G2.com.

What problems is Apty solving and how is that benefiting you?

we are edtech firm focused on test prep and online course creation with help of apty we have accelerated our test prep platform adoption significantly Review collected by and hosted on G2.com.

Show More

10/26/2021
Validated ReviewerIncentivizedSource: G2 invite on behalf of seller

 ![Verified User in Marketing and Advertising](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Marketing and Advertising")
UM

Verified User in Marketing and Advertising

Small-Business (50 or fewer emp.)

1/28/2021

"Native-looking interface to help with onboarding issues"

5/5

What do you like best about Apty?

I really love the native-looking interface and the tooltips are great. It really helps identify where the problem in the onboarding is (as opposed to competitors) during the trial.

I really feel that Apty gives you insight as to where users are struggling with onboarding (not just how).

I also found it to be really helpful in helping me understand how many people are in a particular process and know where to target users (identify the problem) by segmenting user groups

ALL about contextual training and it really guides the users. It was a super easy set-up and I occasionally use the OKR feature to manage and track my goals. Review collected by and hosted on G2.com.

What do you dislike about Apty?

nothing, I really enjoy using apty and hope to continue using it. Review collected by and hosted on G2.com.

What problems is Apty solving and how is that benefiting you?

helps with onboarding, i understand where users are in every step of the process/ and tackle the issues the are having. Review collected by and hosted on G2.com.

Show More

Current UserValidated ReviewerSource: Organic

 ![Verified User in Computer Software](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Computer Software")
AC

Verified User in Computer Software

Mid-Market (51-1000 emp.)

5/27/2021

Business partner of the seller or seller's competitor, not included in G2 scores.

"Great Functionality"

4/5

What do you like best about Apty?

I like how customizable Apty is. Being able to add different languages, segmentation, and having descriptive analytics is great. Review collected by and hosted on G2.com.

What do you dislike about Apty?

I do wish there was additional functionality, such as being able to add 2 actions to 1 step. There are still some bugs as well, such as the full screen mode not working, even when the option is selected. Review collected by and hosted on G2.com.

What problems is Apty solving and how is that benefiting you?

We have been able to create training for our clients. The Analytics piece of Apty is a huge help. Review collected by and hosted on G2.com.

Show More

Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller

 ![Verified User in Real Estate](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Real Estate")
AR

Verified User in Real Estate

Mid-Market (51-1000 emp.)

6/23/2021

"Game-changing help tool"

5/5

What do you like best about Apty?

Ease of use, ability to turn guided help into slick PDFs with the click of a button. Review collected by and hosted on G2.com.

What do you dislike about Apty?

takes a little time to learn, like any good solution Review collected by and hosted on G2.com.

What problems is Apty solving and how is that benefiting you?

Guided help in a new employee self-service and timekeeping tool. The step-by-step walk-throughs are helpful to team members and have been a big boost for our change management processes. Review collected by and hosted on G2.com.

Show More

Response from Mohd Azam of Apty

[Editedit](https://www.g2.com/survey_responses/apty-review-4820358/official_response/edit)

Thank you for your review. And you’re right, change management issues can so often be resolved with a DAP, and we’re glad we were a part of your CM journey. Even though Apty has been awarded the ‘easiest-to-use Enterprise DAP' award, we continue to find ways to redefine our ease-of-use. Should you or anyone in your team face any challenges in learning how Apty works, reach out to your CSM and they’ll make sure it’s taken care of. We’ve got the best Customer Success team! Feel free to also check out the Apty Support page for any assistance.

Current UserValidated ReviewerSource: Organic

 ![KOTTE A.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "KOTTE A.")
KA

KOTTE A.

Lead Recruitment Executive

Mid-Market (51-1000 emp.)

11/24/2020

"Made Salesforce Adoption Easy!"

5/5

What do you like best about Apty?

Three words that best describe Apty in a nutshell are

Uncomplicated, Robust and Impactful. The system is easy to

deploy, to learn as well as to use. It is robust whether you use it

for a team of 100 employees or 10000. It is built to scale! And

you will immediately realize how capable the system is in getting

adoption levels up.

Plus, you don’t need to know codes to get started with Apty! Review collected by and hosted on G2.com.

What do you dislike about Apty?

Nothing major, was simple to implement . Review collected by and hosted on G2.com.

Recommendations to others considering Apty:

Highly recommend Apty for anyone who is looking to increase

their Salesforce Adoption rates. Their support is also incredible. Review collected by and hosted on G2.com.

What problems is Apty solving and how is that benefiting you?

Apty has helped us increase user adoption rates of Salesforce,

quickly and quite simply. We have seen a great uptick in how

actively users now engage with the software as compared to

before. Considering how complex Salesforce can get, Apty has

done a tremendous job in helping users not only get started with

it but also actively adopt it. Review collected by and hosted on G2.com.

Show More

Validated ReviewerIncentivizedSource: G2 invite on behalf of seller

##### Categories on G2

[Customer Self-Service](https://www.g2.com/categories/customer-self-service)[Digital Adoption Platform](https://www.g2.com/categories/digital-adoption-platform)

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