Caleb S.
CS
Caleb S.
Product Owner
Mid-Market (51-1000 emp.)
"Great product that is only outdone by the team you partner with!"
5/5
What do you like best about Aptean Routing & Scheduling Paragon Edition?

Paragon serves as a great system for both daily routing and strategic long-term routing, with plenty of additional tools to do any other TMS functions you might need. The implementation team and support team are phenomenal! Ready to support any and all specific needs you might have for your business. Review collected by and hosted on G2.com.

What do you dislike about Aptean Routing & Scheduling Paragon Edition?

One of the strengths of the system is also a weakness; it's a very flexible system that can meet the needs of nearly any sized company. However, that flexibility sometimes comes with downsides of added complexity or less than intuitive UI moments. Review collected by and hosted on G2.com.

Response from Richie Oliver of Aptean Routing & Scheduling...

Hi Caleb,

We are grateful for your support and happy to know that Paragon is adding value to your business. Thanks for taking the time to leave us a review.

Richie Oliver on behalf of Aptean

PB
Peter B.
Transport Optimisation Manager
Enterprise (> 1000 emp.)
"Efficient Call Management, But Needs Smoother Data Refresh"
3.5/5
What do you like best about Aptean Routing & Scheduling Paragon Edition?

The ability to be able to manage 100s of calls within 1 key. The system being able to route the calls in minutes with great efficiency taking into account a multitude of aspects and restrictions. Review collected by and hosted on G2.com.

What do you dislike about Aptean Routing & Scheduling Paragon Edition?

Don’t like the jumping between master and routing data. Don’t like if you update master date to pull it through to the key you need to re import the call. Think there should be a quick refresh option Review collected by and hosted on G2.com.

Response from Richie Oliver of Aptean Routing & Scheduling...

Peter, we appreciate your thoughtful and detailed review of Paragon. Constructive feedback like this from customers like you helps us make effective improvements to our products. Thank you.

Tom C.
TC
Tom C.
Operations Director
Mid-Market (51-1000 emp.)
"Feature-Rich Route Planning That Saves Time, But Needs Automated Batch Processing"
5/5
What do you like best about Aptean Routing & Scheduling Paragon Edition?

Excellent software, very feature rich, can do anything you’d need with regards to route planning. Huge time and cost saver. Review collected by and hosted on G2.com.

What do you dislike about Aptean Routing & Scheduling Paragon Edition?

Could look a bit better, could be more cost oriented with regards to the costs of different plans, could schedule in different plans so you didn’t have to run each spin manually. I would like to be able to give it 10 plans- go to bed, and then wake up and it has chewed through them all and given me the results. Review collected by and hosted on G2.com.

Response from Richie Oliver of Aptean Routing & Scheduling...

Tom, feedback like yours helps us consider what improvements we can make to our products. Thank you for leaving us with yours.

Alexander H.
AH
Alexander H.
Sr Director of Transportation
Mid-Market (51-1000 emp.)
"Paragon has assisted in route consolidation and overall savings."
4/5
What do you like best about Aptean Routing & Scheduling Paragon Edition?

Paragon has allowed our business to take routing from a few people with inherent knowledge to a systematic approach. This approach has allowed us to have route consolidation in current routes as well as assist in the implementation and planning of new routes as the company has grown. Review collected by and hosted on G2.com.

What do you dislike about Aptean Routing & Scheduling Paragon Edition?

Our downside of the program was time it took to implement and become proficient at using the software. Once proficient it worked great but was not intuitive. Review collected by and hosted on G2.com.

Response from Richie Oliver of Aptean Routing & Scheduling...

Hi Alexander,

It’s a pleasure to support your business with Paragon. We appreciate your feedback. Thank you for taking the time to leave a review.

Richie Oliver on behalf of Aptean

Tony S.
TS
Tony S.
Assistant General Manager
Enterprise (> 1000 emp.)
"Great system"
5/5
What do you like best about Aptean Routing & Scheduling Paragon Edition?

I thibk the upgrade is very useful and your heading in the right direction. I love the vehicle capacity enhancement Review collected by and hosted on G2.com.

What do you dislike about Aptean Routing & Scheduling Paragon Edition?

I think it looks good. I do think you could have seized the oppertunity to change the look, it would encourage more awareness. Review collected by and hosted on G2.com.

SH
Stephen H.
National operations planning manager
Enterprise (> 1000 emp.)
"Expert Support and Comprehensive Product Insights"
4.5/5
What do you like best about Aptean Routing & Scheduling Paragon Edition?

Knowledgeable, answered questions/queries that fulfilled and a great view of product Review collected by and hosted on G2.com.

What do you dislike about Aptean Routing & Scheduling Paragon Edition?

Nothing to dislike fortunately. It was informal. Not requirement for microphone. This worked Review collected by and hosted on G2.com.

Response from Richie Oliver of Aptean Routing & Scheduling...

Stephen, we appreciate you taking the time to leave us a review and appreciate the commentary on the review process.

Peter H.
PH
Peter H.
Distribution Development Manager
Mid-Market (51-1000 emp.)
"Unmatched User Flexibility Makes This a Standout Choice"
5/5
What do you like best about Aptean Routing & Scheduling Paragon Edition?

The powerful user flexibility. and versatility of the Application Review collected by and hosted on G2.com.

What do you dislike about Aptean Routing & Scheduling Paragon Edition?

The inability to control breaks within routes / trips Review collected by and hosted on G2.com.

Response from Richie Oliver of Aptean Routing & Scheduling...

Peter, thank you for taking the time to leave us a review. We appreciate it greatly and value your business's trust in Aptean.

Verified User in Transportation/Trucking/Railroad
IT
Verified User in Transportation/Trucking/Railroad
Enterprise (> 1000 emp.)
"Great Software, But Lacks Flexibility"
5/5
What do you like best about Aptean Routing & Scheduling Paragon Edition?

It's a great piece of software, and it's capable of planning a large number of calls efficiently. Review collected by and hosted on G2.com.

What do you dislike about Aptean Routing & Scheduling Paragon Edition?

The system is quite rigid and does not allow for any deviation from its set parameters. Review collected by and hosted on G2.com.

Response from Richie Oliver of Aptean Routing & Scheduling...

We appreciate your review of Paragon. We're glad it's benefiting you and your business.

Verified User in Manufacturing
UM
Verified User in Manufacturing
Mid-Market (51-1000 emp.)
"Logistics Scheduler"
4.5/5
What do you like best about Aptean Routing & Scheduling Paragon Edition?

The easy access to adding stops and grouping stops together when scheduling a route Review collected by and hosted on G2.com.

What do you dislike about Aptean Routing & Scheduling Paragon Edition?

A more clear view of actual roads being used when planning a route Review collected by and hosted on G2.com.

Response from Richie Oliver of Aptean Routing & Scheduling...

It’s always rewarding to hear that our customers are benefiting from Paragon. We truly appreciate your choice to take the time to leave us a positive review with clear feedback. Thank you.

Verified User in Food Production
EF
Verified User in Food Production
Enterprise (> 1000 emp.)
"So far at the early stages of our engagement it has all been a positive experience"
5/5
What do you like best about Aptean Routing & Scheduling Paragon Edition?

It looks like it will modernise planning Review collected by and hosted on G2.com.

What do you dislike about Aptean Routing & Scheduling Paragon Edition?

I dislike that I can't just like the product Review collected by and hosted on G2.com.