We like the ability to track job costs.

We are a very specialized custom shop. Review collected by and hosted on G2.com.

We are a very specialized custom union shop, so unfortunately we cannot use many of the automated processes that could potentially help us, such as AR Pay and Shop Floor Manager.

Advanced Reporting is extremely tedious

Run report

If any errors, close report

Open report under “Modify”

Make modifications

Close report – saves to server

Run report

The old system allowed one to modify and run report without going in and out of the report numerous times.

It seems to take forever to make changes / corrections.

It’s glitchy – sometimes amounts are incorrect, and/or don’t add correctly.

After you run a report, you have to reopen the folder for the report and find it again. ARW doesn’t remember what you’ve been working on

When we switched over from M2M 8.0 to AppCentral, the latest versions of my Advanced Reporting reports were not showing.

I had made a lot of changes on my June financial statements, and did not want to have to redo all that work.

The reports were corrected, but I lost all of my print formatting, such as centered headers, page breaks, and fonts. They look right on screen, but not in pdf.

ARW has changed, so I don’t know how to correct the print formatting.

This still has not been resolved (I have at least 26 emails regarding this situation alone).

I had requested training on AP invoice automation; I asked how to get started.

We were given training on how to use it, but not on how to set it up.

This still has not been resolved.

When our test company was set up, all users were granted all permissions - the default should be no permissions and allow the permissions to be copied from the other company. I think this is slated to be corrected in the next update.

I've had trouble with copying permissions.

This still has not been resolved. Review collected by and hosted on G2.com.

I have used several different ERP systems. Made2Manage is by far the most user friendly. Its very simple to use and easy to train other people the basics. Customer service has always been very helpful. Review collected by and hosted on G2.com.

Sometimes it has issues connecting which causes delays when processing orders. Review collected by and hosted on G2.com.

Since implementing Made2Manage, we’ve been impressed by how intuitively the system is designed. Even new users are able to navigate the platform and become productive with minimal ramp-up time. While the initial implementation at our Custom Millwork facility was time-intensive, the long-term efficiencies we've gained have been invaluable.

Made2Manage has revolutionized our scheduling processes—turning them into a precise and highly effective system that significantly enhances our operational performance.

Our experience has only improved since go-live, particularly with the introduction of features like AppCentral. The integrated AI assistant has streamlined internal communication by reducing repetitive onboarding questions and cutting down on email back-and-forth. From an administrator’s standpoint, this system is exceptionally flexible: allowing us to tailor it precisely to the unique needs of our facility and business model. The Product Configurator, in particular, has become an essential tool in our 24/7 millwork manufacturing operation and would be equally valuable in a wide range of industries.

On the rare occasion that we encounter issues, the Product Support and Customer Success teams are responsive and solution-oriented, often resolving problems immediately. If I were to open my own manufacturing facility, Made2Manage would be my ERP of choice; simply because of the robust support infrastructure and the value the platform consistently delivers.

Thank you to the entire Made2Manage team! Review collected by and hosted on G2.com.

While my overall experience with Made2Manage has been overwhelmingly positive, I do have a few suggestions for improvement:

Occasionally, technical glitches and performance slowdowns can hinder production and require additional system maintenance. Enhancing the platform’s responsiveness—particularly when navigating between modules—would greatly improve day-to-day efficiency.

Additionally, while the Product Configurator is highly customizable and an essential tool for our business, it could benefit from some optimization. Streamlining its interface and improving backend performance would help accelerate both product development and ongoing maintenance efforts. Review collected by and hosted on G2.com.

I like the shortcut to find reports and being able to export to many different types of files. I also like that you can lookup an entry and make a copy of that entry instead of creating from scratch. Review collected by and hosted on G2.com.

Reports are very limited and the ability to modify them is complex. The subledgers don't link so when a transaction moves from AP it is shown in the GL as an AP transfer without details so digging into transactions is time consuming. I'm a new user and found it difficult to locate specific types of transactions within the training modules. The audit tracing of transactions isn't easy to find so tracking down who created the transaction can be a problem. Review collected by and hosted on G2.com.

What I like best about Aptean Industrial Manufacturing ERP Made2Manage Edition is it is cloud based Review collected by and hosted on G2.com.

What I dislike about Aptean Industrial Manufacturing ERP Made2Manage Edition is the constant need to login after everything I do. Review collected by and hosted on G2.com.

The ease of any transaction and the layout of every module have very user-friendly interface. The SaaS version is really appreciable as it helps lots of our users to access via web browsers and significantly improved remote work capabilities. The customer support is excellent. The support team always prove their efficiency through each and every support call. Review collected by and hosted on G2.com.

Customization limitations and high costs for support or changes. Review collected by and hosted on G2.com.

I like that it’s cloud-based and can be accessed from any computer, phone, or tablet. I also appreciate that, for the most part, it’s user-friendly and easy to use. Review collected by and hosted on G2.com.

Sometimes there’s a delay in processing times. Also, when I enter information, it will occasionally auto-correct to something different than what I typed. On top of that, it can take a while for the information to populate after I hit Tab or Enter. Review collected by and hosted on G2.com.

I like that this edition is easy to navigate and understand. It is able to provide the information or results in formats that can be easily understood. Review collected by and hosted on G2.com.

It is sometimes difficult to determine the actual formats to use to produce the output that is wanted by the user. The standard reports are good, but sometimes it is a challenge to figure out the formula to use for the results. Review collected by and hosted on G2.com.

This platform makes it easy to move between the different aspects of my job. Whether it is moving from Quotes to Orders or from PO's to Receivers. it has a good flow between them. It makes it easy when you wear multiple hats for a company. Review collected by and hosted on G2.com.

It is very robust, and for a small company that can be overwhelming. There are a lot of moving parts. It would be nice to have a more simplified version for smaller companies. Review collected by and hosted on G2.com.

Ease of use, ease of adoption in a new environment, and overall support. Review collected by and hosted on G2.com.

SQL, but you cannot get away from SQL. Occasional bugs, DEV and PROD need better overall siloing for end-user issues. Review collected by and hosted on G2.com.