Arlette A.
AA
Arlette A.
Freelance Architect
Small-Business (50 or fewer emp.)
"Practical Make-to-Order Workhorse, But Dated UI and a Steep Learning Curve"
3/5
What do you like best about Aptean Discrete Manufacturing ERP?

-Built for make-to-order manufacturing

-Strong job costing & visibility

its biggest strength is that it understands how custom manufacturing actually works, not just how software designers think it should work.

Day-to-day, Made2Manage feels less like a “fancy dashboard app” and more like a workhorse system—very practical, a bit old-school in places, but built around how manufacturing actually runs. Review collected by and hosted on G2.com.

What do you dislike about Aptean Discrete Manufacturing ERP?

Interface is not modern: It can feel dated compared to newer ERPs (not very “click-and-go”)

Learning curve: You need training to understand how modules connect (especially MRP and costing)

Data discipline matters: If users don’t enter things correctly (labor, materials, etc.), reports become unreliable

Not very flexible on the fly: Some changes require admin setup or structured processes Review collected by and hosted on G2.com.

Response from Richie Oliver of Aptean Discrete Manufacturing ERP

Arlette, thank you for taking the time out of your day to leave such a comprehensive review about Made2Manage and your experience with the product. Reviews like yours provide us with the feedback we seek to make improvements to the product and the user experience. Thanks again.

Oumayma H.
OH
Oumayma H.
Transport Manager
Small-Business (50 or fewer emp.)
"Streamlined Production, Inventory, and Supply Chain with Strong Operational Visibility"
4.5/5
What do you like best about Aptean Discrete Manufacturing ERP?

What I like best about Aptean Discrete Manufacturing ERP is its ability to streamline production, inventory, and supply chain processes in one system. It provides strong visibility into operations and helps manufacturers improve efficiency and decision-making. Review collected by and hosted on G2.com.

What do you dislike about Aptean Discrete Manufacturing ERP?

One downside of Aptean Discrete Manufacturing ERP is that the system can feel complex, and new users may face a fairly steep learning curve. In addition, certain processes and customizations can take time to implement, and they may require ongoing effort to maintain. Review collected by and hosted on G2.com.

Response from Richie Oliver of Aptean Discrete Manufacturing ERP

Oumayma, we appreciate the generosity of your time in leaving us feedback about your Aptean Discrete Manufacturing ERP experience. The reviews provided by you and other like-minded users help us iterate improvements that will make future product editions better. Thank you.

Verified User in Manufacturing
AM
Verified User in Manufacturing
Mid-Market (51-1000 emp.)
"Disorganized Cloud Migration: Poor Training, Confusing Reports, and Access Delays"
2.5/5
What do you like best about Aptean Discrete Manufacturing ERP?

I use M2M mostly for financial review and how our products are producing profits/loss. It meets our needs as a small/med sized company. Customer service reps are kind. Our team needs it to input product data, accounting/bus. analyis, AP/AR, etc. Review collected by and hosted on G2.com.

What do you dislike about Aptean Discrete Manufacturing ERP?

Non Cloud based (current) version: Training materials are not helpful and makes training our new team members very difficult. I would assume each company needs to create their own training materials, videos, and sidebyside learning. Its very hard to find what you're looking for. you need to go to the table to find a list of what reports/activity screens, etc. that you need. The descriptions are not helpful. (What is BASOAN?) its the sales orders, etc. Do we have to abbreviate and then cross reference with another document to understand what i'm looking for?! THEN, there are the column headings in each of the reports (i.e. basoan) what do those mean? Not helpful to understand what that column is or the data inside of it. Again, not user friendly.

We are currently transitioning to the cloud version and it is not going well.

The team has spent most of the time trying to get log in access, permissions, and devices set up when we should already be deep into the UAT. We barely are starting the UAT and are well behind schedule. Aptean should have set up our users, permissions, etc well before moving to UAT. This is beyond frustrating. I have helped implement large scale healthcare charting software twice in my career and this is by far, the most disorganized roll out I have had. 1. We had no idea that the new Aptean would be charged on a user basis rather than a device or seat basis. You can imagine our surprise when we needed to pay for additional users on top of the increased charge to move to the cloud. 2. Set up assist is nonexistent. 3. Log in/user access is taking much too long. 4. UAT is ambiguous even with the migration checklist. 5. Migration best practices are not offered/outlined by Aptean (despite customers being forced to migrate to the cloud.) This doesn't give me confidence that Aptean has thought through their migration program, or is putting customers first over profit/convenience for Aptean.

This leaves me to believe that our company is held hostage, at least in the short run, to continue to use Aptean. We will need to weigh the benefits of the new M2M with the pain of a different software implementation. Review collected by and hosted on G2.com.

Response from Richie Oliver of Aptean Discrete Manufacturing ERP

Thank you for sharing such a detailed and candid account of your experience with Made2Manage. We're pleased to hear our customer service team has been kind and that the product continues to serve your financial and accounting needs. That said, we hear your concerns about the cloud migration experience. If you'd like direct assistance getting your migration back on track, please don't hesitate to reach out to your Customer Success contact and reference this review.

SM
Sherri M.
Purchasing Manager
Mid-Market (51-1000 emp.)
"Purchasing/Supply Chain Modules Review"
2/5
What do you like best about Aptean Discrete Manufacturing ERP?

I love the Navigation feature that allows me to search for any topic/screen/report easily Review collected by and hosted on G2.com.

What do you dislike about Aptean Discrete Manufacturing ERP?

Customizations: 1. I can't expand or minimize details or summary on purchasing queue. 2. We no longer have column chooser on queue or other pages to condense or hide information given if unnecessary. 3. Most every time I log into AppCentral, I get an Authentication Error. 4. When completing information in a field, if you type exactly what is correct but do not choose the drop down, the information shows as invalid. We also have a long pause for that dropdown to even pop up, which is frustrating when we can just type in the correct option without even using the dropdown. 5.Lack of background color styles to choose from. My eyes do better with a darker background but we have no option to customize that. Review collected by and hosted on G2.com.

Response from Richie Oliver of Aptean Discrete Manufacturing ERP

Sherri, we appreciate you making it a priority to leave us an honest review of Made2Manage. The customizations recommendations you left us are helpful. Please connect with your Customer Success contact for more in-depth assistance. Thank you.

Khurram A.
KA
Khurram A.
Assistant Account Manager
Mid-Market (51-1000 emp.)
"Efficient ERP for Enhanced Manufacturing Visibility"
4.5/5
What do you like best about Aptean Discrete Manufacturing ERP?

I appreciate Aptean Industrial Manufacturing ERP Made2Manage Edition's AI-powered intelligence and better data analytics. It's easy to use with a friendly interface. It really helps with production optimizations, cuts the maintenance cost, reduces waste, and improves consistency. The AI also speeds up inspection and reduces holding costs. Review collected by and hosted on G2.com.

What do you dislike about Aptean Discrete Manufacturing ERP?

Just complex implementation but I think it can be reduce, There is a skills gap because it a new technology but as the time passes it will get more better Review collected by and hosted on G2.com.

Response from Richie Oliver of Aptean Discrete Manufacturing ERP

Khurram, thank you for the detailed and candid review of Made2Manage. We're glad the AI-powered analytics are helping you drive production improvements and reduce costs. Your feedback on the implementation experience is appreciated as we continue to improve and evolve the product.

Verified User in Transportation/Trucking/Railroad
UT
Verified User in Transportation/Trucking/Railroad
Small-Business (50 or fewer emp.)
"Centralized, Real-Time Manufacturing ERP That Streamlines Workflows"
4/5
What do you like best about Aptean Discrete Manufacturing ERP?

What I like most about Aptean Industrial Manufacturing ERP Made2Manage Edition is how it centralizes production, inventory, and financial processes into one system. The real-time visibility into shop floor operations, inventory levels, and scheduling helps improve planning and decision-making. It also reduces manual work through automation in areas like order processing and accounting. The integration between modules (and CRM) improves data flow and minimizes errors, while reporting tools provide useful insights for tracking performance and costs. It supports smoother workflows and better operational efficiency, especially in manufacturing environments. Review collected by and hosted on G2.com.

What do you dislike about Aptean Discrete Manufacturing ERP?

One downside of Aptean Industrial Manufacturing ERP Made2Manage Edition is that the UI feels somewhat outdated and not very intuitive, which can slow down new users during onboarding. Some integrations with third-party systems can require additional customization, increasing implementation time and cost. Performance can also lag when handling large datasets or complex reports. In terms of ROI, the system is solid but may feel expensive for smaller companies with simpler needs. Support is generally helpful, but response times can vary. Adding more modern features, including AI-driven insights and automation, would significantly improve the overall experience. Review collected by and hosted on G2.com.

Response from Richie Oliver of Aptean Discrete Manufacturing ERP

Thank you for the thorough and thoughtful review of Made2Manage. It's great to hear the centralized workflows and real-time visibility are improving planning and reducing manual work across your operations. Your candid feedback on the UI experience, performance and AI capabilities is appreciated.

Verified User in Manufacturing
UM
Verified User in Manufacturing
Mid-Market (51-1000 emp.)
"Aptean Discrete Manufacturing ERP Brings Clear Visibility Across Manufacturing Operations"
4/5
What do you like best about Aptean Discrete Manufacturing ERP?

I like that Aptean Discrete Manufacturing ERP centralizes the main manufacturing processes in one platform. It gives better visibility across production, inventory, planning, and financial operations, which helps reduce manual tracking and improves decision-making. The system is especially useful for discrete manufacturing environments because it supports complex workflows while still covering day-to-day operational needs. Review collected by and hosted on G2.com.

What do you dislike about Aptean Discrete Manufacturing ERP?

The main drawback is the learning curve. The system is powerful, but setup, configuration, and user adoption can take time, especially for teams that are moving from manual processes or simpler software. Review collected by and hosted on G2.com.

CR
Cecilia R.
Document & Data Systems Manager
Mid-Market (51-1000 emp.)
"Made 2 Manage Overall Review"
2.5/5
What do you like best about Aptean Discrete Manufacturing ERP?

In my experience, version 8.0 in the cloud has made accessibility much better. With each window in M2M now having its own tab, it’s easy for users to organize windows across multiple screens and compare data side by side. I also find the “My Reports” feature helpful for saving reports, which allows M2M users to continue their work efficiently. The window layout offers quick access, consistently displaying extra options through the more actions feature, as well as favorites. Review collected by and hosted on G2.com.

What do you dislike about Aptean Discrete Manufacturing ERP?

Because of software issues, malfunctions have occurred, harming user trust. Monthly fixes bring ongoing bug issues and long waiting times for solutions. The bugs are making software functions fail, decreasing trust and hindering production.

1. The RPCSTA report has a long-standing bug that generates incorrect data.

2. Physical inventory errors resulted from skipped inventory clearing steps during part posting. Our company had over 7000 physical inventory tags and could only post them in batches of 2000. We were warned if “Yes” was selected when the prompt to clear out unaccounted inventory would zero all inventory, including prior batches, leaving unaccounted items and inaccurate stock levels.

3. Because M2M requires list selections in various windows, M2M 8.0 data entry takes extra steps. For instance, in the item master when searching for a part number an automated list is generated and if the item is selected from the list incorrect information populates the field. This also happens when entering part numbers into the sales orders.

4. The company was told to keep clearing cache when M2M slows. Before the cloud migration, cache clearing was not a problem.

5. Selections in report windows require double entry. For example, the field defaults to ALL after selecting Single or Range, requiring the user to reselect. Review collected by and hosted on G2.com.

Response from Richie Oliver of Aptean Discrete Manufacturing ERP

Cecilia, thank you for the detailed and candid review of Made2Manage. We're glad the Version 8.0 cloud improvements and "My Reports" feature have been valuable additions to your workflow. That said please connect with your Customer Success contact and reference this review if you need further assistance.

Verified User in Automotive
AA
Verified User in Automotive
Mid-Market (51-1000 emp.)
"Constant Data and Cost Roll-Up Issues Made M2M Hard to Use"
1/5
What do you like best about Aptean Discrete Manufacturing ERP?

Not much, it really did not work for our business. We constantly had issues from data to cost roll ups to ease of use. I was the ERP champion and even I struggled with some of the functionality of M2M. Review collected by and hosted on G2.com.

What do you dislike about Aptean Discrete Manufacturing ERP?

A lot, it really did not work for our business. We constantly had issues from data to cost roll ups to ease of use. I was the ERP champion and even I struggled with some of the functionality of M2M. Review collected by and hosted on G2.com.

TH
Tim H.
Plant Manager
Small-Business (50 or fewer emp.)
"Transition Review: From M2M 7.51 to 8 SaaS"
4.5/5
What do you like best about Aptean Discrete Manufacturing ERP?

Switching to the SaaS M2M version has been a major advantage for us. The ability to access M2M through a web browser has greatly improved remote work capabilities and made it easy to retrieve data quickly using a tablet on the shop floor. Additionally, having Margin Analyzer and Shop Floor Manager integrated into the core product adds even more value and convenience. Review collected by and hosted on G2.com.

What do you dislike about Aptean Discrete Manufacturing ERP?

One of our main concerns has been the inactivity timeouts that users experience throughout the day—particularly at our Work Centers where Shop Floor Work Center Consoles are used to clock in and out of job orders. These interruptions can be disruptive to workflow. While there are a few other minor bugs, we’re actively working through them with the Aptean support team. Review collected by and hosted on G2.com.

Response from Richie Oliver of Aptean Discrete Manufacturing ERP

Your in-depth feedback reassures us that we’re on the right track. Thank you for sharing your experience. We are so grateful for it.