--- title: APS Reviews meta_title: 'APS Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 859 reviews by the users' company size, role or industry to find out how APS works for a business like yours. aggregate_rating: rating_value: 4.6 review_count: 859 scale: '5' date_modified: '2026-07-16' parent_category: name: HR url: https://www.g2.com/categories/hr --- # APS Reviews **Vendor:** APS **Category:** [Payroll Software](https://www.g2.com/categories/payroll) **Average Rating:** 4.6/5.0 **Total Reviews:** 859 ## About APS APS (Automatic Payroll Systems, Inc.) is a type of Human Capital Management (HCM) solution designed to help users streamline payroll and HR processes. This all-in-one, cloud-based platform equips businesses with the necessary tools to manage their workforce efficiently and effectively, catering to a wide range of organizational needs. By consolidating various HR functions into a single platform, APS allows organizations to enhance their operational workflows and improve overall productivity. The APS platform is particularly beneficial for small, mid-sized, and larger organizations seeking to optimize their HR functions. It offers a comprehensive suite of features that address various aspects of human capital management. With dedicated modules for payroll management, HR management, time and attendance tracking, workforce analytics, and benefits administration, APS provides a holistic approach to managing employee-related processes. This makes it suitable for HR professionals, payroll administrators, and business leaders who require a reliable system to enhance their operational efficiency. One of the standout features of APS is its payroll management capabilities, which ensure accurate and timely payroll runs. This includes automatic tax calculations and compliance with federal, state, and local regulations, allowing businesses to navigate the complexities of payroll with ease. The HR management module further supports organizations by offering tools for employee data management, performance tracking, and applicant tracking, thus streamlining the hiring and onboarding processes. Additionally, the time and attendance feature allows real-time tracking of employee hours, integrating seamlessly with payroll for precise wage calculations. Businesses benefit significantly from using APS due to its ability to enhance efficiency and accuracy. By automating payroll and HR processes, organizations can reduce the time and effort required to manage these functions, allowing them to focus on strategic initiatives. The platform's workforce planning tools provide insights into labor costs and headcount management, aiding in informed decision-making. Furthermore, APS helps organizations maintain compliance with ever-changing tax laws and employment regulations, mitigating the risk of penalties and fines. The value that APS offers extends beyond its core functionalities. Its scalable design means that the platform can grow alongside a business, making it a versatile solution for organizations of varying sizes. The user-friendly interface simplifies complex tasks, ensuring that users can navigate the system with ease. APS' guided implementation process ensures visibility, accountability, and long-term success. Additionally, APS provides personalized support and training resources, ensuring that users can maximize the platform's benefits. With seamless integration capabilities with other business systems, such as accounting and ERP software, APS fosters a cohesive workflow that enhances overall productivity. ## APS Pros & Cons **What users like:** - Users highlight the **responsive customer support** of APS, ensuring quick assistance and effective problem resolution. (125 reviews) - Users commend the **exceptional customer service** and responsiveness of APS, feeling valued and supported throughout their experience. (44 reviews) - Users value the **user-friendly interface** of APS, making it easy to navigate and utilize effectively. (41 reviews) - Users value the **user-friendly system** of APS, appreciating its organized implementation and excellent customer support. (32 reviews) - Users appreciate the **user-friendly simplicity** of APS, making staffing and management tasks effortless and efficient. (32 reviews) - Users appreciate the **streamlined payroll process** of APS, facilitating seamless recruitment and employee management. (30 reviews) - Users appreciate the **user-friendly payroll management** of APS, ensuring reliable and efficient processing for their needs. (30 reviews) - Users highlight APS's **quick response time** , appreciating the dedicated support that addresses inquiries effectively and efficiently. (29 reviews) - Efficiency (25 reviews) - Implementation Ease (24 reviews) **What users dislike:** - Users find **limited reporting customization** and challenging navigation, which affects their overall experience with APS. (25 reviews) - Users find the **limited customization** in APS restrictive, preferring more intuitive controls for managing their configurations. (18 reviews) - Users find the **missing features** in APS create challenges in reporting and employee management tasks. (14 reviews) - Users find the **lack of report-building features** in APS frustrating, requiring manual effort to access necessary information. (13 reviews) - Users find APS to be **not user-friendly** , particularly with automatic changes and complex features affecting usability. (13 reviews) - Users find APS **not intuitive** , struggling with a complicated interface and inadequate training during the transition process. (11 reviews) - Users find **poor customer support** frustrating, citing slow responses and a lack of detailed knowledge. (11 reviews) - Users find **system limitations** frustrating, as they hinder direct updates and restrict access to the full database for reporting. (11 reviews) - Users find the **learning curve challenging** , often struggling to locate features and requiring assistance for setup. (9 reviews) - Limited Capabilities (9 reviews) ## APS Reviews ### 1. Makes Life Easier! **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Mid-Market (51-1000 emp.) **Reviewed Date:** November 23, 2020 **What do you like best about APS?** I love that our staff can track their time from any platform they choose. Computer, mobile device or even time sheets if they like that option. **What do you dislike about APS?** I haven't discovered anything I would change. **Recommendations to others considering APS:** If you want to save time and energy and keep things organized, get APS! **What problems is APS solving and how is that benefiting you?** With the challenges of 2020 we've seen spreadsheet and email clutter increase. With APS we have streamlined and refined our payroll and time tracking processes. **Official Response from Casey Chaudoir, MBA:** > Thank you for your positive review! We're happy to hear that our system has helped keep your business organized during the events of 2020 and that you're able to streamline your payroll processes. Thank you for being an APS customer and we hope you continue to have a great experience with us! ### 2. Using APS Payroll Solutions has taken the stress out of processing a payroll of 80 employees. **Rating:** 4.5/5.0 stars **Reviewed by:** Laurie M. | Mid-Market (51-1000 emp.) **Reviewed Date:** November 25, 2020 **What do you like best about APS?** The step by step process is easy to use. And if you come across a problem their tech team helps to remedy the situation in a timely manner. **What do you dislike about APS?** Sometimes adding a new job location can be tricky. **What problems is APS solving and how is that benefiting you?** Having the quarterly tax reports done and the other garnishments taken care of by APS is a blessing. It has freed up more time to focus on the other aspects of our business. **Official Response from Rachel Maner, CDMP:** > Thank you for your wonderful review, Laurie! We're glad to hear the APS platform is streamlining your quarterly tax reports and garnishment management so you can focus on other areas of your business. We appreciate your constructive feedback regarding adding new job locations and will pass that along. Thank you for taking the time to review us and for being a valued APS customer! ### 3. conversion process went well and support and staff is knowledgeable and easy to contact. **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Building Materials | Small-Business (50 or fewer emp.) **Reviewed Date:** August 13, 2020 **What do you like best about APS?** ease of processing payroll. site navagation **What do you dislike about APS?** the mobile time clock is a nice feature. the issue is with the location services and recognizing authorized clock zones. sometimes it takes a couple of login attempts to work. **Recommendations to others considering APS:** from what we looked at, aps is at the top of payroll software options out there for pricing and features and personal service. **What problems is APS solving and how is that benefiting you?** APS has been a huge time saver from payroll processing to tax reporting **Official Response from Rachel Maner, CDMP:** > Thank you for your positive review! We're glad to hear that your dedicated support team has been helpful and you've saved time with payroll processing and tax reporting. We'll definitely pass along your feedback regarding mobile clock in. We appreciate your time and thank you for being an APS customer. ### 4. Very Professional and courteous **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Restaurants | Small-Business (50 or fewer emp.) **Reviewed Date:** November 24, 2020 **What do you like best about APS?** WE get our payroll reports within an hour after processing our payroll **What do you dislike about APS?** That some of the questions we ask do not get explained well enough for us to understand **Recommendations to others considering APS:** Would highly recommend APS to others and we have done so in the past **What problems is APS solving and how is that benefiting you?** Garnishments were a problem but have been resolved. We should have been given a better tutorial in the beginning of our process with APS. **Official Response from Joelle Cullimore:** > Thank you so much for taking the time to leave us a review! We are happy to hear that your payroll processing time is so quick. We have passed along your feedback about the explanations to our customer success team. We hope you have a wonderful holiday season! ### 5. best bang for buck that I could find **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Recreational Facilities and Services | Small-Business (50 or fewer emp.) **Reviewed Date:** August 25, 2020 **What do you like best about APS?** APS has great customer service, real people working with real people. Doesn't feel saccharine. **What do you dislike about APS?** Some features still in development, haven't been a customer long enough to know if these items get checked off. **Recommendations to others considering APS:** APS seems to fly just under the radar. I think APS makes the most sense for small companies, but I haven't had manage data for more that 50 people. It might work really well for 50+, but I don't have experience with it on that scale **What problems is APS solving and how is that benefiting you?** Building out digital employee records. Cost saving and additional value are the 2 main benefits. We are paying less for more than our previous solution, and we can use it as an HR platform **Official Response from Joelle Cullimore:** > Thank you so much for your glowing review! We're so glad to hear that your dedicated account team and implementation team have been so helpful! We appreciate your time and thank you for being an APS customer! ### 6. APS was just what we were looking for **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Small-Business (50 or fewer emp.) **Reviewed Date:** August 25, 2020 **What do you like best about APS?** I love how we are able to input our workers mileage, along with hours worked. We drive to clients homes all the time. This was a key thing that was missing from every other payroll platform out there. We searched high and low and APS was the only one to offer this ability. In addition, the on boarding was fantastic. **What do you dislike about APS?** As a non-profit we did not like the fact that they had a minimum monthly charge. So basically we are paying for features we are not even using. I would rather pay for what we are actually using, which would be more affordable to us. Every dollar means a lot especially to a non-profit social service agency. **Recommendations to others considering APS:** I have to say the onboarding was the best, they got everything set up for me and made sure everything was correct, I had a lot of hand holding during this time. **What problems is APS solving and how is that benefiting you?** It is saving me tons of time, so I don't have to do any data entry and it is easier for my employees to submit their timesheets. **Official Response from Joelle Cullimore:** > Thank you so much for taking the time to review us! We are glad to hear that the mileage feature was so helpful! We have passed along your feedback about the minimum monthly charge to our success team as well. Thank you for being a valued APS client. ### 7. It has been a good working experience **Rating:** 3.5/5.0 stars **Reviewed by:** Broc P. | Mid-Market (51-1000 emp.) **Reviewed Date:** November 20, 2020 **What do you like best about APS?** Being able to see profiles easily regarding employees **What do you dislike about APS?** There seems to be glitches all the time regarding APS hire and exports **What problems is APS solving and how is that benefiting you?** I am able to to do all payroll and onboard employees **Official Response from Casey Chaudoir, MBA:** > We appreciate you taking the time to review the APS system, Broc. We're glad to hear our all-in-one solution makes viewing employee information easier for you. We see that you are experiencing issues with the performance of our system. We would like you to know that we have passed your feedback on to our development team as it is our goal to provide excellent service. If you have any other comments or questions, please do not hesitate to call or email your account manager. Thank you for being an APS customer! ### 8. Very User Friendly **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Government Administration | Mid-Market (51-1000 emp.) **Reviewed Date:** October 13, 2020 **What do you like best about APS?** This product is very user friendly, especially when it comes to the Time & Labor Management portion. **What do you dislike about APS?** I would say the only thing I dislike is the Time Entry screen, it can be cumbersome. **What problems is APS solving and how is that benefiting you?** Currently we are not solving any problems. We used this program to replace our Kronos system. Even though this is a Kronos based product, it is leaps and bounds better than what they were providing to us. APS put a nice flair on things and made everything so much more user friendly. **Official Response from Rachel Maner, CDMP:** > Thank you for your positive review, we're glad our platform has provided you with a user-friendly experience. Since APS develops its own technology, it sounds like you might be using our Kronos integration capabilities. If you would like to discuss how your integration is set up, please contact Amanda Richards in Customer Success: arichards@apspayroll.com. Thank you for being a valued APS customer. ### 9. APS Payroll is so user friendly! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Real Estate | Mid-Market (51-1000 emp.) **Reviewed Date:** November 24, 2020 **What do you like best about APS?** APS Payroll is easy to use and if you have any questions, you can reach out to your APS support team **What do you dislike about APS?** I cannot think of anything I dislike about APS Payroll. **Recommendations to others considering APS:** If you are looking for a system that is user friendly and accurate look at APS! **What problems is APS solving and how is that benefiting you?** We learned how to run an Expense payroll without having Salaries pulled in by selecting "Unscheduled" Payroll. **Official Response from Joelle Cullimore:** > Thank you so much for taking the time to review us! We are happy to hear that our system combined with your dedicated support team have provided a user-friendly experience. We value you as a customer and look forward to working with you for years to come. ### 10. Very User Friendly **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Printing | Mid-Market (51-1000 emp.) **Reviewed Date:** September 27, 2016 **What do you like best about APS?** I have now used APS for three years and the service and ability of employees being able to easily use it has continued to be great. APS has continued to have great customer service with prompt replies even during COVID-19 and they have helped keep me informed and my payroll records accurate and up to date with the latest changes. My accountant also loves the reports and ease of pulling them. My employees have been able to easily see there information and get fast company updates from me on the website. **What do you dislike about APS?** There are some limited capabilities with their time clocks so we switched to tablets and are using quick punch. If your company is looking for a face recognition or fingerprint capability to prevent buddy punching then make sure you have a long conversation as they are still trying to role out some of that technology and it's been the one place I have struggled with them. They are very responsive about it and are working diligently to have more options. **Recommendations to others considering APS:** Do your research and you will probably find that for the price and support, APS is hard to compete with. They do integrate with other software, I just am not using that piece with my companies due at the moment. We plan to add them when we get a little bigger. **What problems is APS solving and how is that benefiting you?** APS has turned a lengthy payroll process into something that only takes minutes now. Supervisors can easily see and adjust time cards causing them to only spend a few minutes in the system where they would spend hours using others. My Accountant can now easily access reports and get them within seconds. She loves that she doesn't have to wait a month to get quarterly documents and I have all my W-2"s done and out to employees by January 2nd every year. The 1095 and 1099 forms are also very easy and something I can complete and have to employees by mid January. **Official Response from Rachel Maner, CDMP:** > We appreciate your positive review! We're glad to hear our system has saved you time in your workday and that your employees can easily access their pay information. Thank you for being a valued customer and we hope you continue to have a great experience with APS! ### 11. APS Right for us **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Banking | Small-Business (50 or fewer emp.) **Reviewed Date:** November 23, 2020 **What do you like best about APS?** Online onboarding that integrates employee into the payroll system. **What do you dislike about APS?** Leave and accrual tracking is very difficult. There is a mix of managers adding time off and employees requesting and it is difficult to audit. **Recommendations to others considering APS:** Very easy to administer with great support. **What problems is APS solving and how is that benefiting you?** More visibility to employee benefits and changes that an outsourced provider. Easier to manages employee changes. Reduction in payroll processing cost. **Official Response from Casey Chaudoir, MBA:** > We appreciate you taking the time to review the APS system. We're happy that our all-in-one solution has given you visibility into employee benefits and that your onboarding processes have been streamlined. We also see that you are experiencing issues with leave and accrual tracking. We would like you to know that we have passed your feedback on to our development team as it is our goal to provide excellent service. We also encourage you to reach out to our support team for any comments or questions you have about our solution. We would be more than happy to have a one-on-one conversation with you to provide the best experience possible with APS! ### 12. Mission Director **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Small-Business (50 or fewer emp.) **Reviewed Date:** September 01, 2020 **What do you like best about APS?** System is user friendly and cost effective. With employees in multiple states it makes processing payroll and taxes seamless. Excellent customer service with prompt response rate. **What do you dislike about APS?** I do not have anything I dislike about the system at this time. **Recommendations to others considering APS:** APS is user friendly, fairly simple to implement, and provides all the required payroll services our small non-profit required. Their customer service is excellent and there are numerous resources and videos to help in the on boarding process. **What problems is APS solving and how is that benefiting you?** We had employees in multiple states and needed a payroll solution that could accurately and efficiently process payroll and taxes in various states. **Official Response from Joelle Cullimore:** > Thank you for taking the time to review us. We love hearing that our system has been user-friendly and cost-efficient. Thank you for your feedback! ### 13. They have been very helpful and the experience for managers and staff is very positive. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Libraries | Mid-Market (51-1000 emp.) **Reviewed Date:** May 18, 2020 **What do you like best about APS?** A seamless cloud interface. I have processed payrolls from my home and from halfway around the country. All in all, our payroll generally takes me less than 10 minutes to process, provided my managers have properly checked and approved time. **What do you dislike about APS?** We initially had a lot of trouble getting our QuickBooks exporting down in a way that correctly matched our classifications. The company didn't really have anyone on staff knowledgeable to help with this and our CPAs had to take care of the majority our configuration on the setup on the exports. **Recommendations to others considering APS:** It's a solid product with good customer service, even after implementation. Be prepared for some additional CPA costs to set up accounting exports if you have a lot of locations, but otherwise, you should be very happy. **What problems is APS solving and how is that benefiting you?** We don't have any current problems. But they have added several different pay categories and benefit amounts as needed so that we can track our employee's hours and compensation properly. Our biggest problem when we joined was them was centralizing and automating timekeeping for 16 work locations, and for our managers and staff this has been seamless. **Official Response from Joelle Cullimore:** > Thank you so much for taking the time to review us! We are happy to hear that your payroll processing has been seamless and efficient! We have passed along your feedback in regards to the Quickbook export to our client success team! We look forward to working with you in the years to come! ### 14. Great Solution at a Great Price! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Mid-Market (51-1000 emp.) **Reviewed Date:** August 31, 2020 **What do you like best about APS?** One login for all of its features, and it comes with direct access to a support team! **What do you dislike about APS?** So far, there isn't anything to dislike. It's been a very positive experience overall! **Recommendations to others considering APS:** Implementation can feel restricting, as your primary point of contact is your project manager. It can feel as though the project managers are juggling too much but push through, it will be worth it! **What problems is APS solving and how is that benefiting you?** Electronic timesheets and leave requests, and the text feature for staff communications are two incredible offerings. Also brought together our HR and Payroll functions, which were in two separate systems prior to APS. **Official Response from Joelle Cullimore:** > Thank you for taking the time to leave us an awesome review! We are happy to hear that our unified solution has helped streamline your login process. We also are glad that you are liking your dedicated account team. Thanks for being a valued APS client! ### 15. Excellent! **Rating:** 5.0/5.0 stars **Reviewed by:** Cheri B. | Director of Admissions, Small-Business (50 or fewer emp.) **Reviewed Date:** November 27, 2017 **What do you like best about APS?** Customer service is outstanding. Any questions, whether through email or telephone, are answered immediately and the representatives are always professional and ready to assist. **What do you dislike about APS?** I do not have any negative comments about APS? **What problems is APS solving and how is that benefiting you?** We use APS for our payroll and tax reporting. **Official Response from Rachel Maner, CDMP:** > We appreciate your positive review Cheri! We're glad to hear we've helped with your payroll and tax reporting needs. We'll make sure to pass along your constructive feedback. Thank you for being a valued customer and we hope you continue to have a great experience with APS! ### 16. Experienced and helpful! Always finds solutions. Extremely courteous and helpful!! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Government Administration | Small-Business (50 or fewer emp.) **Reviewed Date:** November 20, 2020 **What do you like best about APS?** Customer Service. Very quick to respond and to solve issues. **What do you dislike about APS?** I really don't have any dislikes. I have been and continue to be very pleased with APS **What problems is APS solving and how is that benefiting you?** Eliminates overburden on office staff. Benefit of knowing the payroll is correct, easy to access, solutions solved. Taxes are handled. W-2's are taken care of. **Official Response from Joelle Cullimore:** > Thank you so much for leaving the raving review! We are happy to hear that your dedicated customer account team has been so helpful. We look forward to continuing to work with you in the years to come. ### 17. Easy tool kit to use for managers and frontline staff at all levels **Rating:** 4.5/5.0 stars **Reviewed by:** Garrett W. | Regional Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** February 13, 2020 **What do you like best about APS?** Easy access to tax paperwork, accrued PTO (paid time off), and is a one stop shop for all payroll and financial information for myself and my team, like tax paperwork, accrued PTO (paid time off), et cetera. Easy access to tax paperwork, accrued PTO (paid time off), and is a one stop shop for all payroll and financial information for myself and my team, like tax paperwork, accrued PTO (paid time off), et cetera. **What do you dislike about APS?** I would like a dark mode, easier on the eyes. Also it would be nice if the site were to display PTO (paid time off) on the request page rather than having to go through and click an extra additional link in order to view the PTO (paid time off) accruals page. Also, the mobile functionality is not great. I often have to recommend to my team that they only use a computer rather than a smart phone (I phone, Sam sung, T Mobile, Black Berry, et cetera) or tablet (I pad, think pad, amazon fire, et cetera) I would like a dark mode, easier on the eyes. Also it would be nice if the site were to display PTO (paid time off) on the request page rather than having to go through and click an extra additional link in order to view the PTO (paid time off) accruals page. Also, the mobile functionality is not great. I often have to recommend to my team that they only use a computer rather than a smart phone (I phone, Sam sung, T Mobile, Black Berry, et cetera) or tablet (I pad, think pad, amazon fire, et cetera) **Recommendations to others considering APS:** Go for it, the storage of tax documents for all employees alone is worth it. Go for it, the storage of tax documents for all employees alone is worth it. **What problems is APS solving and how is that benefiting you?** I no longer have to pull up tax forms myself, as current and former employees always have access. I no longer have to pull up tax forms myself, as current and former employees always have access. **Official Response from Rachel Maner, CDMP:** > We appreciate your positive review, Garrett! We're glad to hear that our platform has made payroll tax compliance easier for you. We'll make sure to pass along your constructive feedback. Thank you for being a valued customer and we hope you continue to have a great experience with APS. ### 18. Great Customer Service! **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Small-Business (50 or fewer emp.) **Reviewed Date:** August 25, 2020 **What do you like best about APS?** The analytics and ease of doing payroll. My favorite part is the customer service. **What do you dislike about APS?** That APS payroll Direct Deposit section doesn't have a name for us to put down the bank name, so we can verify it with every employee. **Recommendations to others considering APS:** The only issue I have with APS payroll is the ATS system needs an update and direct deposit for having the bank name needs to be added. **What problems is APS solving and how is that benefiting you?** The analytics and reporting functions of APS, all in one shop to do everything that deals with Human Resources. **Official Response from Joelle Cullimore:** > Thank you so much for your review. We are happy to hear that your dedicated account team and the Reports Manager have been so helpful! We have passed along your specific feedback about the Direct Deposit feature to our Success Team. Thank you for being a valued APS customer. ### 19. Simple, quick, seamless payroll process **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Retail | Small-Business (50 or fewer emp.) **Reviewed Date:** September 01, 2020 **What do you like best about APS?** Simple time integration, the import between time and attendance application and the payroll is easy. **What do you dislike about APS?** The only downside I have experienced is with paid time off accruals. We have a combination of different "plans" and the conversion to get the balances and accrual times was not smooth. I am still managing the accruals in a separate spreadsheet and making any required adjustments as needed to APS. **What problems is APS solving and how is that benefiting you?** We were on an old payroll system and just needed a system with more modern features. **Official Response from Joelle Cullimore:** > Thank you for taking the time to review us. We are happy to hear that the integrations have been easy for you to utilize. We have passed along your feedback about the accruals to our success team as well. ### 20. APS Payroll is easy to use and great customer servie **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Law Practice | Small-Business (50 or fewer emp.) **Reviewed Date:** February 25, 2019 **What do you like best about APS?** Easy to use software. I am able to use on my schedule; not someone else's. **What do you dislike about APS?** I don't have any dislikes or complaints. **Recommendations to others considering APS:** Make the switch. Great company and easy to work with. **What problems is APS solving and how is that benefiting you?** Have streamlined our payroll and payroll reporting processes **Official Response from Jennifer Fatz Gokey:** > Thank you for your positive review! We're glad to hear you're happy with the intuitive design of our platform. Thank you for being a valued customer and we hope you continue to have a great experience with APS! ### 21. always promptly respond to questions then check back to make sure the problem was taken care of **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Restaurants | Mid-Market (51-1000 emp.) **Reviewed Date:** November 20, 2020 **What do you like best about APS?** system is easy user friendly, easy to navigate **What do you dislike about APS?** every now and then, some saved pages are lost. **Recommendations to others considering APS:** much better company than past companies who have done our payroll **What problems is APS solving and how is that benefiting you?** there are fewer charges tacked on the different functions, benefit is less costly **Official Response from Casey Chaudoir, MBA:** > We appreciate your positive review! We're glad to hear you're happy with the intuitive design of our platform. Thank you for being a valued customer and we hope you continue to have a great experience with APS! ### 22. Easy to use and great customer service **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Small-Business (50 or fewer emp.) **Reviewed Date:** August 25, 2020 **What do you like best about APS?** The customer service is awesome and they consistently respond to inquiries timely. In addition, there are several on-line tutorials. I like that it's cloud based. **What do you dislike about APS?** The only thing that I don't like is having three fields to populate when I log in. User name and PW are fine, but also have to enter Company Code. **What problems is APS solving and how is that benefiting you?** APS handles our payroll direct deposits and our quarterly tax filings. Also, year end W-2 processing. It's nice to not have to have all of the expertise in-house. **Official Response from Joelle Cullimore:** > Thank you so much for your glowing review! We're so glad to hear that your dedicated account team and implementation team have been so helpful! We have passed along your feedback about the login fields to our Success Team as well. We appreciate your time and thank you for being an APS customer! ### 23. They always are prompt and courtesy and on time **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Small-Business (50 or fewer emp.) **Reviewed Date:** December 15, 2020 **What do you like best about APS?** Friendly, respectful, go above and beyond **What do you dislike about APS?** honestly, just the convenience of changing a few things myself. **What problems is APS solving and how is that benefiting you?** nothing at the moment, assurance that it is done right. **Official Response from Joelle Cullimore:** > Thank you for taking the time to leave us this review. We are happy to hear our customer service team has been so helpful! We appreciate you being an APS customer. ### 24. Fantastic Cloud based Payroll solution **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.) **Reviewed Date:** November 24, 2020 **What do you like best about APS?** Easy to use and has full integration to Sage Intacct **What do you dislike about APS?** It all went so well I can't think of anything that we didn't like about the product **Recommendations to others considering APS:** Don't hesitate. **What problems is APS solving and how is that benefiting you?** We can process payroll from anywhere now **Official Response from Joelle Cullimore:** > Thank you so much for taking the time to leave us such a raving review! We are happy to hear that the Sage Intacct integration has been helpful for your organization! We look forward to working with you for years to come. ### 25. Love APS! The most efficient Payroll Solution out there! **Rating:** 5.0/5.0 stars **Reviewed by:** Kristen S. | Mid-Market (51-1000 emp.) **Reviewed Date:** August 31, 2020 **What do you like best about APS?** All reports are easy to read and easy to run. If you ever need assistance, you will receive an answer to your question almost immediately. **What do you dislike about APS?** Nothing!I have been very please with APS **What problems is APS solving and how is that benefiting you?** Time savings from APS processing our payroll **Official Response from Joelle Cullimore:** > Kristen, thank you so much for taking the time to leave us this awesome review! We are happy to hear that our reporting features have been just what you need. We are also glad to hear that your dedicated account team has been so timely! Thank you for being an APS client! ### 26. MK Review **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.) **Reviewed Date:** November 12, 2020 **What do you like best about APS?** The ease of adding employees, and creating reports. **What do you dislike about APS?** That we don't use APS for more of it's features. **Recommendations to others considering APS:** They are available to help with any issues that pop up. **What problems is APS solving and how is that benefiting you?** Using my reports to merge with other data for multiple projects. **Official Response from Joelle Cullimore:** > Thank you so much for taking the time to leave us such a raving review. We are happy to hear that our reporting features and system functions have been so helpful and user friendly. We look forward to the opportunity to work with you more in the years to come. ### 27. Make Music NOLA Payroll Review 2020 **Rating:** 5.0/5.0 stars **Reviewed by:** Laura P. | Small-Business (50 or fewer emp.) **Reviewed Date:** November 24, 2020 **What do you like best about APS?** Yes to use. Tech support is great. Records are easy to access. **What do you dislike about APS?** Sometimes hard to get in touch with tech support. **Recommendations to others considering APS:** Do it! **What problems is APS solving and how is that benefiting you?** Easy to run payroll and track spending and trends over time. **Official Response from Joelle Cullimore:** > Thank you so much for leaving us a 5-star review! We are happy to hear that your dedicated account team has been so helpful and that records have been so easy for you to access. We have passed along your feedback about getting in touch and will work to improve this for you! We hope you have a wonderful holiday season. ### 28. Would Highly Recommend **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Mid-Market (51-1000 emp.) **Reviewed Date:** August 25, 2020 **What do you like best about APS?** The customer service is excellent and the software has great functionality. The transition from Paycor to APS Payroll was seamless because of the APS team. **What do you dislike about APS?** We have been very happy with the product so far. It is still fairly new - but so far there has been nothing we do not like. **What problems is APS solving and how is that benefiting you?** Problems - none yet Benefits - very easy time entry so it has removed all manual work from supervisors and payroll staff **Official Response from Joelle Cullimore:** > Thank you so much for your glowing review! We're so glad to hear that your dedicated account team and implementation team have been so helpful! We appreciate your time and thank you for being an APS customer! ### 29. Long time customer. Never looked anywhere else **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Financial Services | Small-Business (50 or fewer emp.) **Reviewed Date:** November 27, 2017 **What do you like best about APS?** I pay only $25.50 per month for a one employee company. APS is very easy to use and they've handled everything perfectly for me for over 10 years. **What do you dislike about APS?** I've not had any major problems. It's been easy to use and very cost-effective! **Recommendations to others considering APS:** Priced competitively and easy to use. **What problems is APS solving and how is that benefiting you?** I am a one man corporation. I needed to be able to have tax withholding from the salary paid to myself. The price is so competitive! **Official Response from Rachel Maner, CDMP:** > We appreciate your positive review! We're glad to hear you have been able to streamline your payroll processing. Thank you for being a valued customer and we hope you continue to have a great experience with APS! ### 30. Great Customer Service **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Staffing and Recruiting | Small-Business (50 or fewer emp.) **Reviewed Date:** November 20, 2020 **What do you like best about APS?** They are the most responsive payroll company that I have ever dealt with. Great customer service and a simple payroll platform to use. I could do payroll myself, but I like the service that APS provides. Tax filings, W2 prep and other filings make this service invaluable. **What do you dislike about APS?** I cannot think of anything that I do not like about APS. **What problems is APS solving and how is that benefiting you?** Tax filings and W2 prep. **Official Response from Casey Chaudoir, MBA:** > Thank you for your positive review. We're glad to hear you're happy with the intuitive design of our platform and that our support team is making your experience with APS the best it can be. Thank you for being an APS customer! ### 31. Best Customer Service **Rating:** 5.0/5.0 stars **Reviewed by:** Angel S. | Small-Business (50 or fewer emp.) **Reviewed Date:** August 13, 2020 **What do you like best about APS?** Customer service. They are always available and quick to return a solution **What do you dislike about APS?** That I am not able to use all they have to offer **Recommendations to others considering APS:** APS offers a solution to any payroll problem you may have. They are very helpful and easy to access. Even with the pandemic, I still have almost no wait time to solve any problem I come across. **What problems is APS solving and how is that benefiting you?** Reports that are required for taxes, IRS et al are easy to generate **Official Response from Rachel Maner, CDMP:** > Thank you for your wonderful review, Angela! We're so glad to hear that our solution is helpful and easy to access. We're also happy to hear that you're receiving responsive support from your dedicated team. We appreciate your time and thank you for being an APS customer. ### 32. Easy to Use **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Consumer Services | Small-Business (50 or fewer emp.) **Reviewed Date:** September 03, 2020 **What do you like best about APS?** I like best that you are in control of your payroll. If you have a issue that needs to be addressed you get answers very quickly if not instantly. **What do you dislike about APS?** I really do not have any dislikes about using APS for the past 10 years using them. **What problems is APS solving and how is that benefiting you?** We have not had any business problems we have asked APS to solve for us. **Official Response from Joelle Cullimore:** > Thank you so much for the raving review! We are happy to hear that our system has helped you to gain control of your payroll! Thank you for being a long-time valued customer. We look forward to working with you for many more years to come. ### 33. User Friendly Payroll System **Rating:** 4.0/5.0 stars **Reviewed by:** Heather N. | HR Generalist , Mid-Market (51-1000 emp.) **Reviewed Date:** March 03, 2020 **What do you like best about APS?** From the HR perspective, our managers are able to easily navigate our biweekly payroll and timeclock for their employees. Reports are easy to pull and the customer service is prompt and reliable. **What do you dislike about APS?** When an employee is out on leave and the status is changed in APS, they cannot be included in any upcoming payroll. It would be create to be able to include them to cut their last checks and not have to keep updating the status. **Recommendations to others considering APS:** Go for it! **What problems is APS solving and how is that benefiting you?** No problems at the moment. Love how our insurance carriers are connected which makes the payroll deduction updates seamless where in the past, our payroll department had to do manually. ### 34. It was a rough start getting our processes aligned with APS but it's getting better with time. **Rating:** 3.5/5.0 stars **Reviewed by:** Tristine K. | Accountant, Mid-Market (51-1000 emp.) **Reviewed Date:** August 13, 2020 **What do you like best about APS?** The customer support team is very friendly and responsive to service requests. **What do you dislike about APS?** The APS QuickBooks Enterprise compatibility is more limited than expected. **Recommendations to others considering APS:** Be aware of the fee schedule as anything other than the basic payroll service has an additional charge. **What problems is APS solving and how is that benefiting you?** I am looking forward to integrating their time tracking module with our payroll processing. This will save us a considerable amount of time and money. ### 35. APS payroll and the overall platform has been valuable to our organization and easy to use. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Construction | Mid-Market (51-1000 emp.) **Reviewed Date:** November 25, 2020 **What do you like best about APS?** The ability to consistently and fluidly track bi-weekly payroll transactions and the overall process has worked very well for our organization. **What do you dislike about APS?** On an occasion there are extended steps for processing stipends and back wages. **What problems is APS solving and how is that benefiting you?** The ability to run a consistent and thorough payroll batch with clear reporting for accurate budget allocations. **Official Response from Rachel Maner, CDMP:** > Thank you for your wonderful review! We're glad to hear the APS platform is helping you run consistent payroll batches with clear reporting for accurate budget allocations. We appreciate your constructive feedback regarding stipends and back wages, we will pass that along. Thank you for taking the time to review us and for being a valued APS customer! ### 36. Going Live Experience **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Automotive | Mid-Market (51-1000 emp.) **Reviewed Date:** August 25, 2020 **What do you like best about APS?** Managers are very happy with the simplified interface that they get to work with vs having to deal with an administrator type back end with limited permissions. **What do you dislike about APS?** Don't have direct access to SQL-Server tables for tying into Microsoft PowerBI. **Recommendations to others considering APS:** Seems to be very cost effective per employee. **What problems is APS solving and how is that benefiting you?** Previous solution was being discontinued. Ability to use web/mobile/tablet clock-in/out devices. **Official Response from Joelle Cullimore:** > Thank you so much for the review. We are happy to hear that our system has streamlined payroll and HR for your managers and is so user-friendly. We have passed along your feedback about the SQL server tables as well. Thank you for being a valued APS customer. ### 37. Review **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Retail | Small-Business (50 or fewer emp.) **Reviewed Date:** September 02, 2020 **What do you like best about APS?** The employee time clock is very useful for our company. I also like that I can process payroll online even when out of town. **What do you dislike about APS?** It is harder to make a withholding change as it can only be done by an APS representative. **Recommendations to others considering APS:** It is a great option for business wanting to use a time clock. It is also a plus that it can be processed from anywhere as it is online. **What problems is APS solving and how is that benefiting you?** We are not having any issues. It is very convenient to process payroll online when out of town. **Official Response from Joelle Cullimore:** > Thank you for leaving us your feedback. We are happy to hear that streamlined access to payroll processing has been such a great benefit. We have passed along your feedback about withholding changes to our success team. Thank you for being a valued APS client. ### 38. Using APS for Payroll **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Accounting | Mid-Market (51-1000 emp.) **Reviewed Date:** November 20, 2020 **What do you like best about APS?** easy to edit employees and time. time card gives nice overview of payperiod for the employee **What do you dislike about APS?** When approving times would like a link between employee's individual time and the pay period "approve time" page **What problems is APS solving and how is that benefiting you?** easy to tell who is still has not clocked in or who forgot to clock out **Official Response from Casey Chaudoir, MBA:** > Thank you for taking the time to review us on G2. We're glad to hear our unified platform has provided the visibility you need into your employees' time. We'll also make sure to pass along your constructive feedback. Thank you for being a valued customer and we hope you continue to have a great experience with APS! ### 39. The system is very user-friendly. I do not have to wonder around trying to find what I need. **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Mid-Market (51-1000 emp.) **Reviewed Date:** February 14, 2020 **What do you like best about APS?** I like the functions of the system and reporting. The interface is clean and neat. It is not over-crowded with information. Also, when I need to run standard reports I am able to access them immediately and even download them into and excel or pdf file. **What do you dislike about APS?** Sometimes when an issue does arise and we reach out to customer service they are not able to answer the question. They say they have to get back to us or ask someone else. It would be nice to be directed immediately without waiting. **Recommendations to others considering APS:** We have really had a good experience with APS. The platform does not require extensive training nor is it difficult to navigate. It is so nice to have a platform that works just as it should without it being taxing nor frustrating. Also, it has been able to keep up with our ever-growing staff. Our previous systems always had limitations or unmet expectations. **What problems is APS solving and how is that benefiting you?** It is a great place for all our HR and Payroll Staff to go and get information. Instead of looking back on paper for changes we are able to look in the system. That means we are all on the same page about employee histories, title changes, salary changes and so on. **Official Response from Rachel Maner, CDMP:** > We appreciate your positive review! We're glad to hear that our platform has grown with your organization. We'll make sure to pass along your constructive feedback regarding support. Thank you for being a valued customer and we hope you continue to have a great experience with APS. ### 40. CUSTOMER SERVICE IS AWESOME. **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Airlines/Aviation | Small-Business (50 or fewer emp.) **Reviewed Date:** February 13, 2020 **What do you like best about APS?** I have used APS since July of 2018 and have had very few issues. The software is user friendly. Easy to get around in the system and has all the aspects I need in an HR/Payroll System. What I like best is the Customer Service. You ask a question customer service gives you the answer immediately or they research and find out. They stick with you until you are satisfied with the answer. The Customer Service Shines! I have had other systems and they don't even come close to the APS Customer Service. **What do you dislike about APS?** I think what I have the most issues with is the Accrual System for PTO. **What problems is APS solving and how is that benefiting you?** Benefits of the system for me is the accuracy on the payroll and tax forms. I like that you can post information on ESELFSERVE.com for your employees. I can have them sign off on information given. Performance Evaluation system is very easy to use. **Official Response from Rachel Maner, CDMP:** > We appreciate your positive review! We're glad to hear that we've helped improve the accuracy of your payroll and tax compliance. We'll make sure to pass along your constructive feedback regarding accruals. Thank you for being a valued customer and we hope you continue to have a great experience with APS. ### 41. Functional **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Mid-Market (51-1000 emp.) **Reviewed Date:** February 13, 2020 **What do you like best about APS?** We really like the amount of reports that are available to run, and that they are extremely customizable. The staff is also extremely helpful, they know who we are when we call in for something ( even remember our site numbers) and are always able to immediately answer questions, or help guide us through the steps to complete something. It is really great that their staff knows the ins and outs of their system so well. **What do you dislike about APS?** When going through the steps to batch out payroll, or create reports you just click on a different tab, instead of a 'continue' (or the likes) button. It is a bit strange and feels like you are a missing a step, its not really an inconvenience by any means, juts feels a bit weird and causes us to go back and check all the tabs a few times to make sure everything is entered. **What problems is APS solving and how is that benefiting you?** Besides the payroll features, we utilize the reports in APS, it helps us when responding to unemployment claims, tracking employees actual hours worked ( and using it to justify hiring new staff members when we are showing a lot of overtime), and gathering payroll cost information to send to corporate. We recently started using it to keep track of when to do employees reviews/pay raises and documents/write ups. It is much easier for us than trying to keep everything in paper files. **Official Response from Rachel Maner, CDMP:** > We appreciate your positive review! We're glad to hear that you're enjoying our reporting solution and that our support staff is there for you. Thank you for being a valued customer and we hope you continue to have a great experience with APS. ### 42. Payroll Review **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Consumer Goods | Enterprise (> 1000 emp.) **Reviewed Date:** September 19, 2016 **What do you like best about APS?** How all of the employees data is organized and extremely easy to use. I also Like all of the reports you can run and how they can be customized. **What do you dislike about APS?** Time off tracking. Not very consistent within year to year **Recommendations to others considering APS:** Great integration and very user friendly! Whenever we need help they are quick to respond! **What problems is APS solving and how is that benefiting you?** Time off **Official Response from Rachel Maner, CDMP:** > We appreciate your positive review! We're glad to hear you have been able to streamline your processes with our intuitive platform. We'll make sure to pass along your constructive feedback regarding time off. Thank you for being a valued customer and we hope you continue to have a great experience with APS! ### 43. APS is the obvious choice **Rating:** 5.0/5.0 stars **Reviewed by:** Vaughn S. | Small-Business (50 or fewer emp.) **Reviewed Date:** February 23, 2020 **What do you like best about APS?** APS payroll makes my life so much easier! It’s just so easy to login, start a payroll batch, plug in hours, tips, deductions, and submit it! I don’t ever need to mess with hand writing checks again! We doing nothing but direct deposit and even if they employee does not have a checking or savings account, APS has pay cards that I can issue so I can still not worry about checks! **What do you dislike about APS?** The only issue I’ve found is that there can be only one admin to an account and only that admin can submit payroll batches. That’s even a minor issue as I usually simply call APS and they take care of my batches quickly for me! **Recommendations to others considering APS:** If you want to streamline your payroll, make your life easier, and have less to worry about, APS is for you! **What problems is APS solving and how is that benefiting you?** Hand writing checks was always tedious and having tons of reports quickly at your finger tips is great! **Official Response from Rachel Maner, CDMP:** > We appreciate your positive review, Vaughn! We're glad to hear that our platform has helped you automate payroll processing and access reporting more easily. Thank you for being a valued customer and we hope you continue to have a great experience with APS. ### 44. Moving to APS Was a Genius Decision! **Rating:** 5.0/5.0 stars **Reviewed by:** Sandy R. | Financial Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** November 23, 2019 **What do you like best about APS?** The system is very easy to use and I like the logical flow of the payroll process. The interface is intuitive and not intimidating to administrators, managers, or employees using eSelfService at various experience levels. **What do you dislike about APS?** We have had some challenges with the eSign feature, where hourly employees are required to verify their payroll submissions and all employees verify leave taken over the course of a pay period. This does not always work consistently for us. Thankfully, as the administrator, I am able to override an unsigned time card. **Recommendations to others considering APS:** If your analysis is leading you toward APS, then by all means, feel confident in making the switch. While there are challenges with any transition, APS will go out of their way to understand and accommodate your needs and set you up for success. I remain convinced that APS was the right choice, giving us much greater value while saving us money. **What problems is APS solving and how is that benefiting you?** I am beyond satisfied with our move to APS. The overall payroll processing system is easier to use than our previous system and provides significantly more functionality by enabling employees to enter their hours directly via website or app and then enabling managers to approve time cards automatically. The transition to APS took about two months and throughout the experience, APS made it their priority to communicate clearly and effectively with me. Customer service is clearly a top value, and I am pleased with my assigned team's quick and consistent availability either via email or phone. Our service, functionality, efficiency, comprehension, and overall satisfaction have increased dramatically with APS, while our monthly payments have decreased. That makes us one very happy customer! **Official Response from Rachel Maner, CDMP:** > Your positive review is much appreciated, Sandy! We're glad to hear the intuitive interface has made payroll processing easier for you. Thank you for being a valued customer and we hope you continue to have a great experience with APS! ### 45. Easy to learn- Staff always available to help if a problem comes up- **Rating:** 5.0/5.0 stars **Reviewed by:** Lisa W. | Firm Administrator, Small-Business (50 or fewer emp.) **Reviewed Date:** August 13, 2020 **What do you like best about APS?** You can see your payroll stubs as soon as everything is approved- **What do you dislike about APS?** It is hard to tell if you made a mistake sometimes- **Recommendations to others considering APS:** Very good company to work with **What problems is APS solving and how is that benefiting you?** Staff are available to help- Due to COVID, staff are working from so you need to send a message instead of calling and getting a live person ### 46. I manage APS, specifically payroll, PTO, and several other functions in APS for a staff of 20. **Rating:** 5.0/5.0 stars **Reviewed by:** Lauren G. | General Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** November 19, 2019 **What do you like best about APS?** User-friendly is what I like best. I am not experienced in payroll yet generating a payroll batch is very easy. **What do you dislike about APS?** A little more flexibility. We work 6 hours on Fridays but paid like a full day. It would be nice if the system could calculate 8 even though employees clock in for 6 hours. Also, export time cards to payroll batch individually. **Recommendations to others considering APS:** Customer Service Is is responsive, friendly, and is looking out for the customers. Just two weeks ago, I was late submitting payroll and they still processed the payroll and I wasn't even rude about it. Customer service A++! As I mentioned before, the system is in-depth but user-friendly and easy to navigate. You do not have to be an experienced HR professional to use the system. **What problems is APS solving and how is that benefiting you?** APS has allowed us to communicate better among our organization. Also, the ability to acknowledge important documents or training within the system is fantastic. I want to use the training portion more in the near future. **Official Response from Nicholas Jones:** > Lauren, thank you so much for this awesome review! We're glad to hear our top-rated support team is providing the timely and responsive attention you deserve. We'll make sure to pass along your constructive feedback. Thank you for being a valued customer and we hope you continue to have a great experience with APS! ### 47. Great value for what features are offered. **Rating:** 4.0/5.0 stars **Reviewed by:** Jessica J. | Mid-Market (51-1000 emp.) **Reviewed Date:** February 14, 2020 **What do you like best about APS?** The support group and sales department are very helpful. They do not have all the features of larger HRIS systems but are growing and developing all the time. Clients feel like they have a say in what features are added. **What do you dislike about APS?** We have been switched to different support teams a few times over the past 3 years. We have some unique employee situations with part time coaches, faculty and student workers so it is beneficial to have the support be familiar with our account setup. **What problems is APS solving and how is that benefiting you?** We would like a document workflow system for multiple e-signatures. It’s not available yet but has been sent to the development team. **Official Response from Rachel Maner, CDMP:** > We appreciate your positive review, Jessica! We're glad to hear that our platform has helped you manage the unique needs of your organization. Thank you for being a valued customer and we hope you continue to have a great experience with APS. ### 48. APS is an extremely sophisticated yet user friendly pay roll system. **Rating:** 5.0/5.0 stars **Reviewed by:** Anthony C. | Regional Manager, Retail, Mid-Market (51-1000 emp.) **Reviewed Date:** November 15, 2019 **What do you like best about APS?** I like how easy they make it to hire new employees. The new hire process is so simple yet effective that it can be used comfortable by both novice and expert professionals that would utilize this program in their position. The overall implementation of this product and its services can be beneficial across all industries. Everyone wants to cut down on the time and energy it takes to hire a new employee. New hires are already a lot of work before you add in what it takes just to get them input in to your system as a W2 employee and the APS process makes this step of the process that much easier for both the Administrator and the end user. **What do you dislike about APS?** I can't really see anything about the APS software that I dislike. That could change over time but as of now i like all of it. **Recommendations to others considering APS:** Play with all of the features. Really get to know the system its nice and easy and so user friendly it is really beneficial to anyone using it. Both admin and user. **What problems is APS solving and how is that benefiting you?** Streamlining the hiring process. We do a lot of new hires and the efficiency in which we can get new reps hired is just amazing. As long as you have a cooperative representative you can have their onboarding packet sent and completed inside of 15 minutes and that is a priceless benefit in our industry. **Official Response from Nicholas Jones:** > Thank you so much for your detailed and positive review, Anthony! We're glad to hear you're happy with the intuitive design of our platform and our system has reduced your errors. Thank you for being a valued customer and we hope you continue to have a great experience with APS! ### 49. The purchase and setup has gone well. **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Mid-Market (51-1000 emp.) **Reviewed Date:** September 04, 2020 **What do you like best about APS?** Hands on help with transitioning to new system. **What do you dislike about APS?** Seems like a lot of people are transitioning to APS right now so getting on board was a little slow. **Recommendations to others considering APS:** Worth looking at to see if it fits your organization **What problems is APS solving and how is that benefiting you?** Better integration for employee **Official Response from Joelle Cullimore:** > Thank you for taking the time to review us. We are happy to hear that our implementation team was able to help you through your transition. We have passed along your feedback in regard to onboarding time as well. We look forward to working with you in the years to come. ### 50. Great PR Solution **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Commercial Real Estate | Small-Business (50 or fewer emp.) **Reviewed Date:** November 20, 2020 **What do you like best about APS?** I really like the payroll processing featu **What do you dislike about APS?** Reporting features could improve. Not enou **What problems is APS solving and how is that benefiting you?** I don't have to be in the office to process payroll. We are a small company and it's made life so much easier on accounting & the employee. **Official Response from Casey Chaudoir, MBA:** > We appreciate you taking the time to review the APS system. We're glad to hear our unified platform has made processing payroll outside of the office possible for you. If you have any comments or questions about the reporting features of our system, please do not hesitate to call or email your account management team. Thank you for being an APS customer! ## APS Discussions - [accruals](https://www.g2.com/discussions/accruals) - 2 comments, 3 upvotes - [Will the employee start date become anything more?](https://www.g2.com/discussions/will-the-employee-start-date-become-anything-more) - 1 comment, 1 upvote - [What software do you use for payroll?](https://www.g2.com/discussions/what-software-do-you-use-for-payroll) - 1 comment - [View APS pricing details and edition comparison](https://www.g2.com/products/aps-aps/reviews?page=9§ion=pricing&secure%5Bexpires_at%5D=2026-07-16+18%3A55%3A35+-0500&secure%5Bsession_id%5D=75c1ad89-ff42-4377-8135-b1ef75506d02&secure%5Btoken%5D=d6d5387694ede77bc4767aedc088d0c052c8591eaf9d0658aa1820aa9ff081d8&format=llm_user) ## APS Integrations - [401GO](https://www.g2.com/products/401go/reviews) - [AIG](https://www.g2.com/products/aig-aig/reviews) - [Alerus](https://www.g2.com/products/alerus/reviews) - [AMi](https://www.g2.com/products/ami-ami/reviews) - [Betterment Advisor Solutions](https://www.g2.com/products/betterment-advisor-solutions/reviews) - [BlueStar](https://www.g2.com/products/bluestar/reviews) - [Elevate](https://www.g2.com/products/edi-support-llc-elevate/reviews) - [Employee Navigator](https://www.g2.com/products/employee-navigator/reviews) - [Empower](https://www.g2.com/products/black-knight-financial-technology-solutions-llc-empower/reviews) - [Epic](https://www.g2.com/products/epic/reviews) - [Erisa](https://www.g2.com/products/erisa/reviews) - [Evolve](https://www.g2.com/products/wellspring-worldwide-evolve/reviews) - [Fidelity 401(k) Plan Services](https://www.g2.com/products/fidelity-401-k-plan-services/reviews) - [goHappy](https://www.g2.com/products/gohappy/reviews) - [Human Interest](https://www.g2.com/products/human-interest/reviews) - [JazzHR](https://www.g2.com/products/jazz-co/reviews) - [NetSuite](https://www.g2.com/products/oracle-netsuite/reviews) - [Oracle MICROS Simphony](https://www.g2.com/products/oracle-micros-simphony/reviews) - [Pension](https://www.g2.com/products/pension/reviews) - [Qbo](https://www.g2.com/products/qbo/reviews) - [QuickBooks Online](https://www.g2.com/products/quickbooks-online/reviews) - [Sage Intacct](https://www.g2.com/products/sage-intacct/reviews) - [Saveday](https://www.g2.com/products/saveday/reviews) - [Sentry](https://www.g2.com/products/sentry/reviews) - [Slavic 401k](https://www.g2.com/products/slavic-401k/reviews) - [Spectrum](https://www.g2.com/products/spectrum-llc-spectrum/reviews) - [Toast](https://www.g2.com/products/toast/reviews) - [Transamerica Retirement Solutions](https://www.g2.com/products/transamerica-retirement-solutions/reviews) - [Ubiquity Retirement](https://www.g2.com/products/ubiquity-retirement/reviews) - [Verified First](https://www.g2.com/products/verified-first/reviews) - [Vestwell](https://www.g2.com/products/vestwell/reviews) - [Voya Financial](https://www.g2.com/products/voya-financial/reviews) ## APS Features **Core HR** - Organization Management - Time, Attendance, and PTO - Expense Management - Salary Structures - Compliance - Benefits Administration **Employee Self Service** - Web Portal - Benefits Manager - Mobile **Benefits Administration Platform Features** - Benefits Record Management - Enrollment Planning - Third-Party Carrier Integration - Document Management - Total Compensation Statements - Self-Service Portal - Regulatory Compliance - Mobile Benefits Access **Operations** - Personnel Management - Talent Management - Regulation and Compliance - Metrics and Reporting - Third-Party Integrations **Performance reviews** - 360 Reviews - Customizable Forms - Review Status Tracking **Generative AI** - AI Text Generation - AI Text Summarization **Generative AI** - AI Text Generation - AI Text Summarization **Generative AI** - AI Text Summarization **Agentic AI - Applicant Tracking Systems (ATS)** - Adaptive Learning - Natural Language Interaction - Decision Making **Agentic AI - Onboarding** - Autonomous Task Execution - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Administration** - Payroll Entry - Time Off Accrual - Direct Deposit - Expense Reimbursement - Pre-tax Deductions - Wage Garnishment - Approvals - Check/W-2 Printing - Check/W-2 Delivery **Sourcing** - Candidate Search - Career Page Configuration - Social Sourcing - Job Posting - Candidate Sourcing Metrics **Platform Content** - Forms Library - E-Forms - E-Signature - Background Checks - Offer Letter Approvals - Offer Letter Templates **Goals** - Goal-Setting **Benefits Administration Platform Features** - Benefits Record Management - Enrollment Planning - Third-Party Carrier Integration - Document Management - Total Compensation Statements - Self-Service Portal - Regulatory Compliance - Benefits Dashboards - Mobile Benefits Access - Integrations / APIs - Mobility **Generative AI** - AI Text Summarization **Time Tracking** - Ease of Completing Timesheets - Tracking Time to Project/Task **Taxes** - Tax Calculation - Tax Filing - Automatic Tax Payment **Candidate Management - Applicant Tracking System** - Candidate Evaluations - Applicant Data Management - Hiring Processes Tracking - Automated Resume Parsing - Scheduling - Candidate-Facing Statuses - Workflow Building **Platform Additional Functionality** - Self-Service Portal - Automated Team Introductions - Compliance Training - Automated Onboarding Workflows - Onboarding Notifications **Integration** - API / Integration - Time Tracking Integration - Accounting Integration - Core HR Integration **Platform Data** - Time-to-Productivity Reporting - Onboarding Process Reporting - Visualization **Data** - Dashboards And Reports - Historical Data **Platform** - Customization - Integration APIs - User, Role, and Access Management - Dashboards **Platform** - Reporting and Dashboards - User, Role, and Access Management - Performance and Reliability - Scalability **Recruiting and Onboarding** - Interview Scheduling - Onboarding **Agentic AI - Performance Management** - Multi-step Planning - Natural Language Interaction **AI - Applicant Tracking Systems (ATS)** - Predictive Insights - AI Job Description - Chatbot **Mobile Time Tracking** - Time Tracking **Administration** - Business Tool Integration - Workflow - Automated Reminders - Policy Compliance Management - User, Role, and Access Management **Platform** - Reporting - APIs / Integration - Performance and Reliability - Mobile User Support - Offline **Workforce Management Platform Features** - Labor Forecasting - Shift Scheduling - Time & Attendance Tracking - Absence & Leave Management - Skills Management - Workforce Analytics - Self-Service Capabilities - Mobile Shift Scheduling - Team Communication ## Top APS Alternatives - [Paylocity](https://www.g2.com/products/paylocity/reviews) - 4.4/5.0 (5,996 reviews) - [isolved](https://www.g2.com/products/isolved/reviews) - 4.3/5.0 (1,281 reviews) - [Paycom](https://www.g2.com/products/paycom/reviews) - 4.5/5.0 (4,615 reviews)