--- title: APS Reviews meta\_title: 'APS Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 860 reviews by the users' company size, role or industry to find out how APS works for a business like yours. aggregate\_rating: rating\_value: 4.6 review\_count: 860 scale: '5' date\_modified: '2026-08-07' parent\_category: name: HR url: https://www.g2.com/categories/hr --- ### APS Pros and Cons: Top 5 Advantages and Disadvantages #### Quick AI Summary Based on G2 Reviews Generated from real user reviews Users highlight the **exceptional customer support** provided by APS, feeling valued and engaged in system improvements. [(47 mentions)](https://www.g2.com/products/aps-aps/reviews?filters%5Bsentiment_snippet%5D=1295406&qs=pros-and-cons#reviews) Users highlight the **exceptional customer support** of APS, appreciating the responsiveness and dedication to resolving issues effectively. [(44 mentions)](https://www.g2.com/products/aps-aps/reviews?filters%5Bsentiment_snippet%5D=1295977&qs=pros-and-cons#reviews) Users appreciate the **user-friendly interface** of APS, which simplifies onboarding and daily operations significantly. [(41 mentions)](https://www.g2.com/products/aps-aps/reviews?filters%5Bsentiment_snippet%5D=1297109&qs=pros-and-cons#reviews) Users appreciate the **user-friendly payroll system** of APS, finding it efficient and supportive throughout the implementation process. [(32 mentions)](https://www.g2.com/products/aps-aps/reviews?filters%5Bsentiment_snippet%5D=1295819&qs=pros-and-cons#reviews) Users appreciate the **streamlined payroll process** of APS, enhancing efficiency in recruitment and employee management. [(30 mentions)](https://www.g2.com/products/aps-aps/reviews?filters%5Bsentiment_snippet%5D=1297148&qs=pros-and-cons#reviews) Users express frustration over the **limited customization** in APS, particularly for report generation and system changes. [(18 mentions)](https://www.g2.com/products/aps-aps/reviews?filters%5Bsentiment_snippet%5D=1297088&qs=pros-and-cons#reviews) Users express frustration with **limited features** , particularly in customization and document handling within APS. [(18 mentions)](https://www.g2.com/products/aps-aps/reviews?filters%5Bsentiment_snippet%5D=1298142&qs=pros-and-cons#reviews) Users find the **missing features** of APS frustrating, citing limitations in employee management and reporting flexibility. [(15 mentions)](https://www.g2.com/products/aps-aps/reviews?filters%5Bsentiment_snippet%5D=1297827&qs=pros-and-cons#reviews) Users find APS to have a **not user-friendly** interface, making certain features complicated and less intuitive. [(13 mentions)](https://www.g2.com/products/aps-aps/reviews?filters%5Bsentiment_snippet%5D=1296100&qs=pros-and-cons#reviews) Users find APS features to be **not intuitive** , often leading to confusion and reliance on customer support for assistance. [(11 mentions)](https://www.g2.com/products/aps-aps/reviews?filters%5Bsentiment_snippet%5D=1297724&qs=pros-and-cons#reviews) ### 5 Pros or Advantages of APS ##### 1. Customer Support Users highlight the **exceptional customer support** provided by APS, feeling valued and engaged in system improvements. [ See 47 mentions ](https://www.g2.com/products/aps-aps/reviews?filters%5Bsentiment_snippet%5D=1295406&qs=pros-and-cons#reviews) See Related User Reviews HQ Howard Q. Mid-Market (51-1000 emp.) 5.0/5 "Seamless Implementation and Stellar Customer Service with APS" What do you like about APS? I appreciate the seamless implementation process of APS, which was accompanied by a lot of hand-holding from their team, ensuring that we could easily ![Cindy L.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Cindy L.") CL Cindy L. Mid-Market (51-1000 emp.) 4.5/5 "Outstanding Customer Service with Fast, Helpful Responses" What do you like about APS? APS offers outstanding customer service. When you sign up, you are assigned a dedicated team of four knowledgeable and helpful members. You can reach ##### 2. Helpful Users highlight the **exceptional customer support** of APS, appreciating the responsiveness and dedication to resolving issues effectively. [ See 44 mentions ](https://www.g2.com/products/aps-aps/reviews?filters%5Bsentiment_snippet%5D=1295977&qs=pros-and-cons#reviews) See Related User Reviews HQ Howard Q. Mid-Market (51-1000 emp.) 5.0/5 "Seamless Implementation and Stellar Customer Service with APS" What do you like about APS? I appreciate the seamless implementation process of APS, which was accompanied by a lot of hand-holding from their team, ensuring that we could easily ![Cindy L.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Cindy L.") CL Cindy L. Mid-Market (51-1000 emp.) 4.5/5 "Outstanding Customer Service with Fast, Helpful Responses" What do you like about APS? APS offers outstanding customer service. When you sign up, you are assigned a dedicated team of four knowledgeable and helpful members. You can reach ##### 3. Ease of Use Users appreciate the **user-friendly interface** of APS, which simplifies onboarding and daily operations significantly. [ See 41 mentions ](https://www.g2.com/products/aps-aps/reviews?filters%5Bsentiment_snippet%5D=1297109&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Mid-Market (51-1000 emp.) 4.0/5 "Easy-to-Navigate Screens, But Time Clock Customization Falls Short" What do you like about APS? The screens are easy to navigate and understand HQ Howard Q. Mid-Market (51-1000 emp.) 5.0/5 "Seamless Implementation and Stellar Customer Service with APS" What do you like about APS? I appreciate the seamless implementation process of APS, which was accompanied by a lot of hand-holding from their team, ensuring that we could easily ##### 4. Payroll Users appreciate the **user-friendly payroll system** of APS, finding it efficient and supportive throughout the implementation process. [ See 32 mentions ](https://www.g2.com/products/aps-aps/reviews?filters%5Bsentiment_snippet%5D=1295819&qs=pros-and-cons#reviews) See Related User Reviews HQ Howard Q. Mid-Market (51-1000 emp.) 5.0/5 "Seamless Implementation and Stellar Customer Service with APS" What do you like about APS? I appreciate the seamless implementation process of APS, which was accompanied by a lot of hand-holding from their team, ensuring that we could easily ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Mid-Market (51-1000 emp.) 3.5/5 "Streamlines Hiring-to-Payroll, but Reporting Feels Clunky" What do you like about APS? It streamlines applicants from recruitment through hire to payroll. ##### 5. Payroll Ease Users appreciate the **streamlined payroll process** of APS, enhancing efficiency in recruitment and employee management. [ See 30 mentions ](https://www.g2.com/products/aps-aps/reviews?filters%5Bsentiment_snippet%5D=1297148&qs=pros-and-cons#reviews) See Related User Reviews HQ Howard Q. Mid-Market (51-1000 emp.) 5.0/5 "Seamless Implementation and Stellar Customer Service with APS" What do you like about APS? I appreciate the seamless implementation process of APS, which was accompanied by a lot of hand-holding from their team, ensuring that we could easily ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Mid-Market (51-1000 emp.) 3.5/5 "Streamlines Hiring-to-Payroll, but Reporting Feels Clunky" What do you like about APS? It streamlines applicants from recruitment through hire to payroll. ### 5 Cons or Disadvantages of APS ##### 1. Limited Customization Users express frustration over the **limited customization** in APS, particularly for report generation and system changes. [ See 18 mentions ](https://www.g2.com/products/aps-aps/reviews?filters%5Bsentiment_snippet%5D=1297088&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Mid-Market (51-1000 emp.) 4.0/5 "Easy-to-Navigate Screens, But Time Clock Customization Falls Short" What do you dislike about APS? They aren't able to customize the time clock for our company needs HQ Howard Q. Mid-Market (51-1000 emp.) 5.0/5 "Seamless Implementation and Stellar Customer Service with APS" What do you dislike about APS? I would like to make the full database available for report writing. Currently, there's a report writer in APS, but only some of the database sections ##### 2. Limited Features Users express frustration with **limited features** , particularly in customization and document handling within APS. [ See 18 mentions ](https://www.g2.com/products/aps-aps/reviews?filters%5Bsentiment_snippet%5D=1298142&qs=pros-and-cons#reviews) See Related User Reviews HQ Howard Q. Mid-Market (51-1000 emp.) 5.0/5 "Seamless Implementation and Stellar Customer Service with APS" What do you dislike about APS? I would like to make the full database available for report writing. Currently, there's a report writer in APS, but only some of the database sections ![Cindy L.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Cindy L.") CL Cindy L. Mid-Market (51-1000 emp.) 4.5/5 "Outstanding Customer Service with Fast, Helpful Responses" What do you dislike about APS? One drawback of APS is that I cannot enter foreign addresses for employees who are based in other countries. It would be very useful if this feature w ##### 3. Missing Features Users find the **missing features** of APS frustrating, citing limitations in employee management and reporting flexibility. [ See 15 mentions ](https://www.g2.com/products/aps-aps/reviews?filters%5Bsentiment_snippet%5D=1297827&qs=pros-and-cons#reviews) See Related User Reviews ![Cindy L.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Cindy L.") CL Cindy L. Mid-Market (51-1000 emp.) 4.5/5 "Outstanding Customer Service with Fast, Helpful Responses" What do you dislike about APS? One drawback of APS is that I cannot enter foreign addresses for employees who are based in other countries. It would be very useful if this feature w ![Tara C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Tara C.") TC Tara C. Mid-Market (51-1000 emp.) 4.0/5 "Economical, Straightforward Platform That Keeps Improving" What do you dislike about APS? For longtime users, the updates and evolutions aren’t always automatically initiated or clearly surfaced. Features like E-Verify integration, backgrou ##### 4. Not User-Friendly Users find APS to have a **not user-friendly** interface, making certain features complicated and less intuitive. [ See 13 mentions ](https://www.g2.com/products/aps-aps/reviews?filters%5Bsentiment_snippet%5D=1296100&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Small-Business (50 or fewer emp.) 4.0/5 "Good program and customer service" What do you dislike about APS? I would have liked more training. The interface can be more modern. ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Mid-Market (51-1000 emp.) 3.5/5 "Streamlines Hiring-to-Payroll, but Reporting Feels Clunky" What do you dislike about APS? The reporting feature is very clunky and not easy to navigate. ##### 5. Not Intuitive Users find APS features to be **not intuitive** , often leading to confusion and reliance on customer support for assistance. [ See 11 mentions ](https://www.g2.com/products/aps-aps/reviews?filters%5Bsentiment_snippet%5D=1297724&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Small-Business (50 or fewer emp.) 4.0/5 "Good program and customer service" What do you dislike about APS? I would have liked more training. The interface can be more modern. ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Mid-Market (51-1000 emp.) 3.5/5 "Streamlines Hiring-to-Payroll, but Reporting Feels Clunky" What do you dislike about APS? The reporting feature is very clunky and not easy to navigate. ![Verified User in Construction](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Construction") AC Verified User in Construction Mid-Market (51-1000 emp.) 10/22/2025 "Human Resource Coordinator" 4/5 What do you like best about APS? I like how it integrates with QB and I love that someone is always available to help out when needed. I love that I am able to store document within the platform. Review collected by and hosted on G2.com. What do you dislike about APS? I think the downside would be some of the steps inside of software to navigate. I I don't have to many things I do not like about APS. I like APS for payroll Review collected by and hosted on G2.com. What problems is APS solving and how is that benefiting you? I currently do not have any problems that APS is solving. I will be reaching out to better understand the time request off features within the software Review collected by and hosted on G2.com. Show More Response from Hope Dasher of APS [Editedit](https://www.g2.com/survey_responses/aps-review-11846997/official_response/edit) Thank you for your feedback! We’re so glad to hear APS has been easy to use and that our team’s support has been helpful. We appreciate your note about navigation and will pass that along as we continue improving the platform. Thanks for being part of the APS community! Validated ReviewerIncentivizedSource: G2 invite on behalf of seller BT Brenda T. Stewardship Executive Admin Small-Business (50 or fewer emp.) 5/8/2025 "APS Makes Payroll Process Easier" 4.5/5 What do you like best about APS? APS has great customer service. They are quick to respond to questions. It is easy to get information from the system. Changes are easy to make to employees. APS takes care of payroll taxes. APS integrates with our accounting software. Review collected by and hosted on G2.com. What do you dislike about APS? ESelfServe still has some glitches, especially the mobile app. These can be worked around, especially if you use the desktop app. Review collected by and hosted on G2.com. What problems is APS solving and how is that benefiting you? We are a small business and it's helpful to not have to deal with payroll taxes and issuing paychecks. APS saves us a lot of time. Although we only have 28 paid employees, each of them are unique. Review collected by and hosted on G2.com. Show More Response from Hope Dasher of APS [Editedit](https://www.g2.com/survey_responses/aps-review-11144670/official_response/edit) Thank you, Brenda! We're so glad APS has helped simplify your payroll process and save time, especially with payroll taxes and paychecks off your plate. We also appreciate your feedback on the mobile app, and we’ll continue improving the experience for you and your team. Thanks again for being a part of the APS family! Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller CL Colleen L. Director People and culture Small-Business (50 or fewer emp.) 5/1/2025 "User-friendly platform" 3/5 What do you like best about APS? APS offers a user-friendly platform, and one of the things I appreciate most is the ease of running payroll—it’s efficient and straightforward. The HR Hire and Onboarding is also efficient for the entire team. Review collected by and hosted on G2.com. What do you dislike about APS? However, there are a few areas that could use improvement. The report outputs are not as flexible or intuitive as I’d like, making it harder to get the data in the format I need. Additionally, the benefits administration functionality has some limitations, particularly the lack of support for passive enrollment, which would make annual enrollment much smoother. Review collected by and hosted on G2.com. What problems is APS solving and how is that benefiting you? Hiring and onboarding is much more efficient. Review collected by and hosted on G2.com. Show More Response from Hope Dasher of APS [Editedit](https://www.g2.com/survey_responses/aps-review-11109856/official_response/edit) Thank you for sharing your experience and thoughtful feedback! We’re glad to hear that you find APS user-friendly and that our payroll, hiring, and onboarding tools are supporting your team’s efficiency. It’s great to know these features are making a positive impact on your day-to-day operations. We also appreciate you highlighting areas for improvement. Report customization and benefits administration are both areas we continue to enhance based on client feedback like yours. We’re committed to delivering a solution that evolves with your needs and ensures a better experience for your entire team. Thank you for being a valued APS customer! Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Vijay K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Vijay K.") VK Vijay K. Associate Consultant Mid-Market (51-1000 emp.) 7/21/2025 "Makes payroll easier for our Orginization" 4/5 What do you like best about APS? It makes it easy to manage payroll, time tracking, and reports without switching between different tools. The layout is simple, clean and user friendly. Review collected by and hosted on G2.com. What do you dislike about APS? It was a bit confusing to use at first. It took some time to learn where everything was. Some of the reports can be hard to customize. I wish there were more clear options or examples. Review collected by and hosted on G2.com. What problems is APS solving and how is that benefiting you? APS solves the problem of doing payroll by hand. It saves time, reduces mistakes, and keeps everything in one place. Before, we used spreadsheets and separate software, which took more time and caused mistakes. Review collected by and hosted on G2.com. Show More Response from Hope Dasher of APS [Editedit](https://www.g2.com/survey_responses/aps-review-11416534/official_response/edit) Thank you for the great feedback! We're happy to hear APS is helping streamline your payroll, time tracking, and reporting. We understand the initial learning curve and appreciate your note about report customization. We're always working to make things even easier and more intuitive. Thanks again for being part of the APS community! Validated ReviewerIncentivizedSource: G2 invite EL Edwin L. HR Specialist Small-Business (50 or fewer emp.) 5/8/2025 "I would say that it has been great." 4/5 What do you like best about APS? How responsive they are. I have dealt with companies on the larger end and they never have anyone dedicated to us as a client. We get the same team every call and they don't miss a beat. Even with the small stuff, they treat every inquiry with care and consideration. Review collected by and hosted on G2.com. What do you dislike about APS? I'd say the app can be flunky here and there and some features could be a little better designed. For example having a separate log in for my employee account and my admin account is a little excessive. I wish I could toggle between them. Also the bill increasing over time, though they were upfront about it, I fail to see the need for it. Review collected by and hosted on G2.com. What problems is APS solving and how is that benefiting you? Consolidating pay for employees and making it simple to pay our team. Review collected by and hosted on G2.com. Show More Response from Hope Dasher of APS [Editedit](https://www.g2.com/survey_responses/aps-review-11144867/official_response/edit) Thanks so much for your thoughtful review, Edwin! We're thrilled to hear that your experience with our support team has been so positive—providing consistent, personalized service is something we take great pride in. We also appreciate your honest feedback about the app and login experience. Your input helps us continue to improve, and we’ll be sure to pass this along to our product team. We’re grateful to be your payroll partner and glad we can help simplify how you pay your team! Validated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Mary K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Mary K.") MK Mary K. Marketing Mid-Market (51-1000 emp.) 8/15/2025 Guest users or non-business users of the software, not included in G2 scores. "APS" 5/5 What do you like best about APS? Neat organized payroll solution solution software. Easy to use and manage and cuts payroll processing time in half when using this software. Functional and very efficient, user friendly. Review collected by and hosted on G2.com. What do you dislike about APS? It can be confusing to learn at first for beginners who haven’t used APS payroll software before. Customizing reports can be difficult task for first time users. Review collected by and hosted on G2.com. What problems is APS solving and how is that benefiting you? Efficient payroll reporting APS makes it easy to make payroll calculations. In addition, APS minimizes the overall time consuming process of payroll . Review collected by and hosted on G2.com. Show More Response from Samantha Serigny of APS [Editedit](https://www.g2.com/survey_responses/aps-review-11551631/official_response/edit) We're thrilled to hear that APS is helping you efficiently manage payroll and minimize processing time. We understand that learning new software can be overwhelming. Your feedback is important to us as we strive to continually enhance the user experience with APS. Validated ReviewerIncentivizedSource: G2 invite ![Amalfi P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Amalfi P.") AP Amalfi P. HR Small-Business (50 or fewer emp.) 5/5/2025 "HR" 3.5/5 What do you like best about APS? All-in-one platform inwhere I can do my job posting, hiring and also keep all my employees information and also do Payroll.An all-in-one platform where I can post jobs, hire employees, manage employee information, and handle payroll. Review collected by and hosted on G2.com. What do you dislike about APS? Time clock malfunctions. I constantly have issues with the time clock as it does not always work properly, and I have to constantly be on the phone with the support team. Review collected by and hosted on G2.com. What problems is APS solving and how is that benefiting you? There is an Allin one place to go for my administrative and payroll activities. Review collected by and hosted on G2.com. Show More Response from Hope Dasher of APS [Editedit](https://www.g2.com/survey_responses/aps-review-11124074/official_response/edit) Thank you for sharing your experience, Amalfi! We're glad to hear that having everything in one platform helps streamline your HR and payroll tasks. We're sorry to hear about the time clock issues you've been experiencing—our team is here to support you, and we’ll be sure to share this feedback internally as we continue improving. We appreciate your partnership! Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller RR Renee R. Controller Mid-Market (51-1000 emp.) 5/1/2025 "APS is the best payroll service out there" 5/5 What do you like best about APS? APS customer service is top notch and the reason I have used them over and over through the years. I've used them working for different types of companies and would never recommend any other payroll service. Review collected by and hosted on G2.com. What do you dislike about APS? The least helpful thing about APS is using the service is not always intuitive. Navigation is difficult and I have to reach out to customer service for too many things. Review collected by and hosted on G2.com. What problems is APS solving and how is that benefiting you? I don't know that APS is solving anything... I benefit from the service in general. Review collected by and hosted on G2.com. Show More Response from Hope Dasher of APS [Editedit](https://www.g2.com/survey_responses/aps-review-11111822/official_response/edit) Thank you, Renee! We're honored to have earned your trust across multiple companies and truly appreciate your continued support. Your feedback on navigation is noted, and we're always working to make the platform more intuitive. Thank you for being a valued APS customer! Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Verified User in Hospital & Health Care](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Hospital & Health Care") GH Verified User in Hospital & Health Care Small-Business (50 or fewer emp.) 7/21/2025 "g2 APS Review" 4/5 What do you like best about APS? Good UI for users and a very accessible dashboard. The software automation saves time and I enjoy the self-serving aspect that APS offers, allowing me to take control. Review collected by and hosted on G2.com. What do you dislike about APS? Struggled with the learning curve a bit, and maximizing the potential of the software such as uploading documents in bulk. Maybe providing some more detailed trainings could help Review collected by and hosted on G2.com. What problems is APS solving and how is that benefiting you? Helping in automating simple operations required for me to track my time, view payroll, edit payroll information, see my goals and performance, etc... It's helped visualize and conceptualize these things for me thanks to the UI which I mentioned previously. I think that has been super easy to integrate into and facilitated many of my HR problems. Review collected by and hosted on G2.com. Show More Response from Hope Dasher of APS [Editedit](https://www.g2.com/survey_responses/aps-review-11415171/official_response/edit) Thanks so much for your review! We're glad to hear you're enjoying the UI and time-saving features—it's great to know APS is helping you stay in control of your HR tasks. We appreciate the feedback on the learning curve and bulk uploads. We're always working to improve training resources and will keep your suggestions in mind. Thanks again for being part of the APS community! Validated ReviewerIncentivizedSource: G2 invite ![Verified User in Information Technology and Services](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Information Technology and Services") GI Verified User in Information Technology and Services Small-Business (50 or fewer emp.) 9/18/2025 Guest users or non-business users of the software, not included in G2 scores. "Seamless payment service" 4/5 What do you like best about APS? Great and intuitive UI great cross border support. Good for personalized fees and dedicated customer support services. Good for international business Review collected by and hosted on G2.com. What do you dislike about APS? Support can be better. Looks like they may improve and have been consistently improving however technical and on call support can be better. Product enhancements are not very frequent. Review collected by and hosted on G2.com. What problems is APS solving and how is that benefiting you? Evaluated the platform for payment services and quick financial and performance management services. However there were certain limitations and restrictions that kept us from not moving ahead with paid plans yet. Review collected by and hosted on G2.com. Show More Response from Hope Dasher of APS [Editedit](https://www.g2.com/survey_responses/aps-review-11701126/official_response/edit) Thanks for sharing your feedback! We’re glad you’ve found our UI, cross-border support, and personalized service helpful. We also appreciate your notes on support and updates—our team is working to make these even better. Your input helps us continue improving, and we’re grateful you took the time to share it. 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