# Best Omnichannel Commerce Software - Page 6 *By [Subhransu Sahu](https://research.g2.com/insights/author/subhransu-sahu)* Omnichannel commerce software provides businesses with the means to create a seamless buying experience wherein customers can interact with them via all buying and influence channels. An omnichannel commerce product offers a unified platform that contains all the tools necessary to run multiple channels (online, mobile, in-store, social media, etc.). This helps maximize potential customer touchpoints and minimizes potential backend efforts. Any commerce business can benefit from an omnichannel solution, but it is most advantageous when combining online and brick-and-mortar channels, which are typically run very differently. Omnichannel commerce software can and should integrate with [e-commerce platforms](https://www.g2.com/categories/e-commerce-platforms), [retail management systems](https://www.g2.com/categories/retail-management-system), [ERP systems](https://www.g2.com/categories/erp-systems), and [marketing software](https://www.g2.com/categories/marketing). While the configuration of integrations will vary based on both the platform and the user, the overall goal is to connect all relevant sales channels. Similarly, omnichannel commerce software must manage both online and in-store channels, since multichannel retail software is primarily focused on unifying various e-commerce channels. To qualify for inclusion in the Omnichannel Commerce category, a product must: - Provide a platform with tools necessary to manage all channels for a commerce business - Integrates with software for order fulfillment, cross-channel marketing, and more - Manage and combine primarily customer-facing commerce channels - Work with both online stores and brick-and-mortar channels such as POS - Deliver features for B2C or B2B omnichannel commerce, or both - Maintain product data and availability across all channels ## How Many Omnichannel Commerce Software Products Does G2 Track? **Total Products under this Category:** 194 ## How Does G2 Rank Omnichannel Commerce Software Products? **Why You Can Trust G2's Software Rankings:** - 30 Analysts and Data Experts - 6,600+ Authentic Reviews - 194+ Products - Unbiased Rankings G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category. ## Which Omnichannel Commerce Software Is Best for Your Use Case? - **Leader:** [Shopify Plus](https://www.g2.com/products/shopify-plus/reviews) - **Highest Performer:** [ikas](https://www.g2.com/products/ikas/reviews) - **Easiest to Use:** [Shopify Plus](https://www.g2.com/products/shopify-plus/reviews) - **Top Trending:** [ikas](https://www.g2.com/products/ikas/reviews) - **Best Free Software:** [BigCommerce](https://www.g2.com/products/bigcommerce/reviews) --- **Sponsored** ### SAP Commerce Cloud The SAP Commerce solutions delivers feature rich digital commerce capabilities built on a modern cloud native platform that will enable businesses to innovate quickly and deliver the perfect fit digital commerce solution for your business. SAP Commerce has the broadest and varying customer base with over 3500 customers, representing 20 industries across 100 countries. Customers trust our solution for its ability to scale and perform, customers has transacted over 570B+ dollars of gross merchandising value representing over 120M+ orders on our ecommerce platform. [Visit website](https://www.g2.com/external_clickthroughs/record?secure%5Bad_program%5D=paid_promo&secure%5Bad_slot%5D=category_product_list&secure%5Bcategory_id%5D=2113&secure%5Bmedium%5D=sponsored&secure%5Bprioritized%5D=false&secure%5Bproduct_id%5D=785&secure%5Bresource_id%5D=2113&secure%5Bresource_type%5D=Category&secure%5Bsource_type%5D=category_page&secure%5Bsource_url%5D=https%3A%2F%2Fwww.g2.com%2Fcategories%2Fomnichannel-commerce&secure%5Btoken%5D=73ff0876a3317304b0b443249a1e2c4c2404c9596b3e377895a98be1bb51470e&secure%5Burl%5D=https%3A%2F%2Fwww.sap.com%2Findia%2Fproducts%2Fcrm%2Fcommerce-cloud.html&secure%5Burl_type%5D=paid_promos) --- ## What Are the Top-Rated Omnichannel Commerce Software Products in 2026? ### 1. [XStak](https://www.g2.com/products/xstak/reviews) XStak is an all-in-one, self-service Retail Operating System that enables Next-Gen Retailers to perform Omnichannel Commerce, Marketing, Payments and Business Intelligence operations on a transaction based pricing model. **Average Rating:** 4.0/5.0 **Total Reviews:** 1 **How Do G2 Users Rate XStak?** - **E-commerce Integration:** 8.3/10 (Category avg: 8.5/10) - **Data Transfer Tools:** 6.7/10 (Category avg: 8.1/10) **Who Is the Company Behind XStak?** - **Seller:** [XStak](https://www.g2.com/sellers/xstak) - **Year Founded:** 2021 - **HQ Location:** Mountain View, US - **LinkedIn® Page:** https://www.linkedin.com/company/xstak (53 employees on LinkedIn®) **Who Uses This Product?** - **Company Size:** 100% Small-Business ### 2. [XY Retail](https://www.g2.com/products/xy-retail/reviews) XY Retail is a modern, cloud-based platform that simplifies commerce for brands to sell globally across physical stores and eCommerce. **Average Rating:** 4.5/5.0 **Total Reviews:** 1 **Who Is the Company Behind XY Retail?** - **Seller:** [xy retail](https://www.g2.com/sellers/xy-retail) - **HQ Location:** New York, US - **LinkedIn® Page:** http://www.linkedin.com/company/xyretail (138 employees on LinkedIn®) **Who Uses This Product?** - **Company Size:** 100% Enterprise ### 3. [Zebra Omnichannel Fulfillment](https://www.g2.com/products/zebra-omnichannel-fulfillment/reviews) Zebra proven omnichannel solutions enable you to lower your cost by knowing where your assets are at all times, so you can deliver flawlessly every time. Whether you offer click and collect (buy online and pick up at a store), are strictly ecommerce, or have multiple brick and mortar locations, our inventory management, picking, and fulfillment solutions allow you to deliver to your customer flawlessly. **Average Rating:** 4.5/5.0 **Total Reviews:** 1 **How Do G2 Users Rate Zebra Omnichannel Fulfillment?** - **E-commerce Integration:** 8.3/10 (Category avg: 8.5/10) - **Data Transfer Tools:** 8.3/10 (Category avg: 8.1/10) **Who Is the Company Behind Zebra Omnichannel Fulfillment?** - **Seller:** [Zebra Technologies](https://www.g2.com/sellers/zebra-technologies) - **Year Founded:** 1969 - **HQ Location:** Lincolnshire, IL - **Twitter:** @ZebraTechnology (32,996 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/167024/ (11,659 employees on LinkedIn®) - **Ownership:** NASDAQ:ZBRA **Who Uses This Product?** - **Company Size:** 100% Small-Business ### 4. [ACCEO Smart Vendor](https://www.g2.com/products/acceo-solutions-acceo-smart-vendor/reviews) ACCEO Smart Vendor: Empowering Retail Success with Advanced POS Solutions OVERVIEW ACCEO Smart Vendor is a robust and comprehensive Point-of-Sale (POS) and Retail Management System designed specifically to cater to the evolving needs of retailers. With over 40 years of trusted expertise in the retail solutions domain and a suite of more than four third-party integrations, ACCEO Smart Vendor stands out as a premier choice for businesses seeking to enhance operational efficiency, improve customer engagement, and drive revenue growth. KEY FEATURES • Progressive WebApp: ACCEO Smart Vendor harnesses the power of Progressive WebApp technology to provide retailers with fast, lightweight access to their POS system from any internet-enabled device, ensuring seamless operations and superior customer service, regardless of the platform. • Omnichannel Retailing: This feature integrates in-store, online, and mobile shopping experiences, creating a consistent brand presence across all channels. It centralizes inventory, sales, and customer data, facilitating easier management and analysis for retailers, and delivering a seamless shopping journey for customers. • On-Premise System with Online Backup: ACCEO Smart Vendor offers the reliability of an on-premise system with the added security of an online backup feature. This ensures continuous operation, even during network disruptions, safeguarding sales data and maintaining uninterrupted customer service. • E-Commerce Integration: Seamlessly integrate with leading e-commerce platforms such as Shopify, WooCommerce, and ECWID, enabling you to expand your online presence and manage both physical and online stores efficiently from a single system. BENEFITS • Enhanced Efficiency: Streamline your operations with advanced inventory management, customizable reporting, and efficient transaction processing, enabling you to focus on growth and customer satisfaction. • Improved Customer Experience: Offer personalized services, manage loyalty programs, and ensure product availability to meet and exceed customer expectations. • Data Security and Reliability: With its on-premise nature and online backup capabilities, ACCEO Smart Vendor provides a secure environment for your data, ensuring peace of mind and continuous access to critical business information. • Expanded Sales Channels: With direct integrations to popular e-commerce platforms, easily manage and synchronize your online and in-store sales, widening your market reach and enhancing revenue opportunities. JOIN THE REVOLUTION Discover why retailers across various verticals trust ACCEO Smart Vendor for their POS and retail management needs. ACCEO Smart Vendor is ideal for a diverse array of retail businesses, including but not limited to: • Fashion and Apparel Stores: Stay ahead in the fast-paced world of fashion with real-time inventory management and omnichannel sales capabilities. • Gift Shops: Enhance the shopping experience with personalized services and manage a wide range of unique inventory efficiently. • Garden Centres and Plant Nurseries: Cater to the seasonal nature of your products with robust inventory tracking and streamline the customer checkout process for both small items and large, bulky goods. • Home Decor and Furniture Retailers: Manage extensive inventories and complex product varieties with ease, offering a seamless shopping experience from showroom to online store. • Jewelry Stores: Provide exceptional customer service and detailed product tracking for high-value items, ensuring security and customer satisfaction. • Sporting Goods Stores: Keep up with seasonal trends and diverse product ranges, from apparel to equipment, ensuring your customers always find what they need. • Electronics Retailers: Handle fast-moving inventory and new product releases with a system that's as advanced as the products you sell. • Specialty Food and Beverage Shops: From artisanal foods to specialty drinks, manage perishable goods and batch tracking effortlessly. • Pharmacies and Health Stores: Ensure compliance and manage a broad range of health products, supplements, and prescriptions with detailed inventory control. • Toy and Hobby Shops: Delight customers of all ages by efficiently managing a dynamic and diverse range of products and promotions. No matter your retail niche, ACCEO Smart Vendor is equipped to propel your business to new heights with its comprehensive features, ensuring operational excellence, enhanced customer satisfaction, and a significant uptick in revenue. Experience the transformative power of ACCEO Smart Vendor—schedule your demo today and join the digital retail revolution. **Who Is the Company Behind ACCEO Smart Vendor?** - **Seller:** [ACCEO Solutions](https://www.g2.com/sellers/acceo-solutions) - **Year Founded:** 1988 - **HQ Location:** Montréal, CA - **Twitter:** @acceo_solutions (754 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/acceo-solutions/ (433 employees on LinkedIn®) ### 5. [Actindo Core1](https://www.g2.com/products/actindo-core1/reviews) Since 2007, Actindo has been a pioneer in accelerating order management and related functions for over 200 European brands and retailers, including leaders like Aldi, Nintendo Europe, Kapten & Son, tesa, Alpha Trading Solutions, and PowerFood. Actindo is the only MACH-certified solution for combining unified sales, order management and process orchestration. We future-proof our customers with unified commerce capabilities across existing and emerging sales channels, enabling flexibility and process orchestration with our composable MACH architecture that integrates into any existing setup. Our lightning-fast implementations let commerce operations leaders deliver outstanding experiences to their customers faster than ever before. **Who Is the Company Behind Actindo Core1?** - **Seller:** [Actindo AG](https://www.g2.com/sellers/actindo-ag) - **Year Founded:** 2007 - **HQ Location:** Ismaning, DE - **Twitter:** @Actindo (269 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/actindo-ag/ (60 employees on LinkedIn®) ### 6. [Blastramp HQ](https://www.g2.com/products/blastramp-hq/reviews) Blastramp HQ is a simple business tool that cures a brand's inventory management headaches and connects all ecommerce and wholesale sales channels into one centralized hub. Integrate, optimize and seamlessly scale your brand at a cost that leaves budget in your bank for other needs. Come kick the tires on Blastramp HQ before you make any decisions on your omnichannel order and inventory management solution. We're committed to one giant leap for brandkind! KEY FEATURES - Built for the small-but-growing brand with multiple sales channels - Robust inventory & order management features - Centralized hub manages entire lifecycle from factory PO to returns management. - Order-centric CRM features consolidate communications between brand staff, vendors, sales reps, 3PL/warehouse and customers. - Simple pricing structure (no hidden fees) INTEGRATIONS: ERPs - Aptean Apparel ERP (Fullcircle) - AIMS Socrate ERP - ApparelMagic - Xorosoft ERP - Extensiv (3PL Central) INTEGRATIONS: ECOMMERCE & WHOLESALE - Shopify - WooCommerce - NuORDER - CommerceHub - Brandboom - Joor INTEGRATIONS: ACCOUNTING & POS - Xero - Quickbooks Online - Quickbooks Desktop INTEGRATIONS: SHIPPING & FULFILLMENT - ShipStation - 2Ship INTEGRATIONS: 3PL PARTNERS - Logiwa - AMS Fulfillment - NRI Fulfillment - Verde Fulfillment **Who Is the Company Behind Blastramp HQ?** - **Seller:** [Blastramp](https://www.g2.com/sellers/blastramp) - **Year Founded:** 2008 - **HQ Location:** Delta, CA - **LinkedIn® Page:** https://www.linkedin.com/company/blastramp (2 employees on LinkedIn®) ### 7. [Blueport](https://www.g2.com/products/blueport/reviews) Blueport is a furniture e-commerce platform that offers online marketing & merchandising to helps retailers to sell furniture online. **Average Rating:** 3.0/5.0 **Total Reviews:** 1 **Who Is the Company Behind Blueport?** - **Seller:** [Blueport Commerce](https://www.g2.com/sellers/blueport-commerce) - **Year Founded:** 2009 - **HQ Location:** Boston, US - **Twitter:** @blueportdotcom (913 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/blueport-commerce/ (45 employees on LinkedIn®) **Who Uses This Product?** - **Company Size:** 100% Small-Business ### 8. [Blue Yonder Store Fulfillment](https://www.g2.com/products/blue-yonder-store-fulfillment/reviews) Blue Yonder's Store Fulfillment solution is designed to enhance in-store operations by optimizing inventory management and order fulfillment processes. It enables retailers to efficiently manage store inventory, ensuring accurate stock levels and timely order processing, which leads to improved customer satisfaction and operational efficiency. Key Features and Functionality: - Inventory Management: Provides real-time visibility into store inventory, allowing for accurate stock tracking and replenishment. - Order Fulfillment: Streamlines the process of fulfilling online and in-store orders, ensuring timely and accurate deliveries. - Omni-Channel Support: Facilitates seamless integration across various sales channels, enabling a unified shopping experience for customers. - Data Analytics: Offers insights into sales trends and inventory performance, aiding in informed decision-making. Primary Value and User Benefits: The Store Fulfillment solution addresses common retail challenges such as inventory inaccuracies and inefficient order processing. By providing real-time inventory visibility and streamlined fulfillment processes, it helps retailers reduce stockouts and overstock situations, enhance customer satisfaction through reliable order fulfillment, and improve overall operational efficiency. This leads to increased sales, reduced operational costs, and a more agile response to market demands. **Who Is the Company Behind Blue Yonder Store Fulfillment?** - **Seller:** [Blue Yonder](https://www.g2.com/sellers/blue-yonder-06f8dd47-974e-4d02-8872-64c38ec217c0) - **Year Founded:** 1985 - **HQ Location:** Scottsdale, AZ - **Twitter:** @BlueYonder (12,442 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/blueyonder/ (8,318 employees on LinkedIn®) - **Phone:** 480-308-3000 ### 9. [Brick & Click](https://www.g2.com/products/brick-click/reviews) Brick and Click is a Digital Retail Platform. Only integrated digital retailing platform that provides digital ready unified operations capability and best in class digital engagement both in-store and online. Brick and Click offer’s a superior shopping experience integrating in-store and online with smart unified commerce and retail operations system. Driving personalized insight, customer experience and fulfilment across channels, providing deep insights on the operations helping retailers emerge a winner in the new digital economy. Being a hybrid cloud ready platform Brick and Click brings together retail specific commerce, mobile, IoT, analytics and ERP systems, with pre-built business functionalities for specific retail segments ensuring consumers remain at the forefront. **Who Is the Company Behind Brick & Click?** - **Seller:** [Sonata Software](https://www.g2.com/sellers/sonata-software) - **Year Founded:** 1986 - **HQ Location:** Bengaluru, Karnataka, India - **Twitter:** @Sonata_Software (2,738 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/6005 (7,717 employees on LinkedIn®) - **Ownership:** NSE: SONATSOFTW ### 10. [Clictill](https://www.g2.com/products/clictill/reviews) Clictill is an online point-of-sale (POS) software designed for retail and counter professionals, offering a comprehensive and adaptable solution for businesses of all sizes. With over 20 years of experience in the retail sector and thousands of installations, Clictill serves various industries, including cosmetics, fashion, home decor, specialty foods, luxury goods, and sports equipment. Its user-friendly interface and cloud-based architecture ensure seamless operation across multiple devices, enhancing mobility and operational efficiency. Key Features and Functionality: - Sales and Payment Management: Clictill facilitates efficient handling of sales transactions, including processing sales, discounts, returns, credit notes, invoices, and gift vouchers. It supports multiple payment methods and allows for the emailing of receipts, streamlining the checkout process. - Customer Relationship Management (CRM): The software includes robust CRM tools, enabling the management of customer accounts, purchase histories, and loyalty programs. This fosters enhanced customer engagement and retention through personalized promotions and rewards. - Inventory Control: Clictill offers comprehensive inventory management capabilities, such as automated restocking suggestions, purchase order processing, delivery tracking, and inter-store transfers. It also supports inventory adjustments and real-time stock level monitoring, ensuring optimal inventory control. - Promotions and Marketing: The platform supports various promotional activities, including managing discounts, coupons, and subscription cards. These features help drive sales and attract new customers. - Customization and Integration: Users can personalize the POS interface by configuring screen layouts and creating custom buttons for products and functions. Clictill integrates seamlessly with peripherals like receipt printers, payment terminals, and barcode scanners, as well as with e-commerce platforms such as Prestashop, ensuring a cohesive omnichannel experience. - Offline Mode: In the event of an internet outage, Clictill's offline mode allows for uninterrupted sales processing, with data synchronization occurring once connectivity is restored. Primary Value and User Solutions: Clictill addresses the critical needs of modern retailers by providing a versatile and scalable POS solution that enhances operational efficiency and customer satisfaction. Its cloud-based nature ensures accessibility from any location, enabling business owners to monitor and manage their operations remotely. The comprehensive feature set, including sales management, CRM, inventory control, and promotional tools, allows businesses to streamline processes, reduce errors, and make data-driven decisions. By integrating with various devices and platforms, Clictill supports a seamless omnichannel strategy, ensuring a consistent and engaging customer experience across all touchpoints. **Who Is the Company Behind Clictill?** - **Seller:** [JLR Distribution](https://www.g2.com/sellers/jlr-distribution) - **Year Founded:** 2002 - **HQ Location:** Lyon, FR - **LinkedIn® Page:** http://www.linkedin.com/company/2428963/ (65 employees on LinkedIn®) ### 11. [Commerceflo](https://www.g2.com/products/commerceflo/reviews) Commerceflo is the world's first AI-native unified commerce platform—a fundamentally new architecture built from the ground up for the AI era. Unlike legacy platforms that bolt AI onto decades-old systems, Commerceflo is one intelligent organism where AI permeates every layer, powering B2B wholesale, D2C e-commerce, marketplace management, omnichannel retail, and unified inventory from a single platform. At its core is The Intelligence Engine—a unified AI architecture that doesn't just assist your operations, it runs them autonomously 24/7. With three integrated capabilities working in concert, Commerceflo delivers: Autonomous Operations that execute and orchestrate every repeatable task without human intervention; Predictive Intelligence that continuously monitors data to forecast demand and alert you to opportunities before they materialize; and Adaptive Optimization that learns from every transaction to continuously improve your business performance. Built specifically for manufacturers, distributors, D2C brands, omnichannel retailers, and marketplace sellers managing complex multi-channel operations. Companies operating across B2B and D2C channels—refusing to be limited by legacy platform constraints—choose Commerceflo to unify their entire commerce operation under one intelligent system. Commerceflo delivers transformational results: 80% reduction in manual operational tasks, 45% improvement in operational efficiency, 35% revenue increase within 12 months, and 70% lower total cost of ownership compared to fragmented tech stacks requiring expensive apps and integrations. Trusted by 500+ brands across 15 countries processing $2.4B in GMV annually with 99.98% uptime. SOC 2 Type II certified, PCI DSS Level 1 compliant, and rated 4.8/5 stars by verified G2 users. **Who Is the Company Behind Commerceflo?** - **Seller:** [Commerceflo](https://www.g2.com/sellers/commerceflo) - **Year Founded:** 2020 - **HQ Location:** N/A - **LinkedIn® Page:** https://www.linkedin.com/company/commerceflo/ (6 employees on LinkedIn®) ### 12. [Cosmose](https://www.g2.com/products/cosmose/reviews) Cosmose AI is the #1 solution for offline stores **Average Rating:** 4.0/5.0 **Total Reviews:** 10 **How Do G2 Users Rate Cosmose?** - **Has the product been a good partner in doing business?:** 9.2/10 (Category avg: 8.8/10) - **What is your organization's estimated ROI on the product (payback period in months)?:** 10/10 (Category avg: 10/10) **Who Is the Company Behind Cosmose?** - **Seller:** [Cosmose](https://www.g2.com/sellers/cosmose) - **Year Founded:** 2014 - **HQ Location:** N/A - **LinkedIn® Page:** https://www.linkedin.com/company/cosmose-co/ (90 employees on LinkedIn®) **Who Uses This Product?** - **Company Size:** 64% Small-Business, 36% Mid-Market #### What Are Cosmose's Pros and Cons? **Pros:** - AI Features (3 reviews) - Data Analytics (3 reviews) - AI Technology (2 reviews) - Business Growth (2 reviews) - Experience (2 reviews) **Cons:** - Complex Usability (2 reviews) - Difficult Learning (2 reviews) - Difficult Setup (2 reviews) - Difficulty for Beginners (2 reviews) - Complexity (1 reviews) ### 13. [Crea](https://www.g2.com/products/crea/reviews) CREA is a leading digital commerce enabler in Southeast Asia, dedicated to simplifying e-commerce success for brands across multiple channels. By integrating innovative technology with deep e-commerce expertise, CREA offers comprehensive solutions that eliminate the complexities of operating in a fragmented digital commerce landscape. Founded in 2019 by former Lazada executives Aimone Ripa di Meana and Alessandro Piscini, CREA is headquartered in Bangkok, Thailand, with offices and warehouses in Thailand, Singapore, and Malaysia. Key Features and Functionality: - Omnichannel Store Management: CREA provides end-to-end services, including store operations, marketing, branding, and data-driven channel insights, enabling brands to manage their presence across various digital platforms seamlessly. - CUSP Omnichannel Technology: The proprietary CUSP platform allows efficient management of omnichannel operations, enabling brands to leverage their existing stock across all channels effectively. - Live Streaming and Shoptainment: CREA's TikTok livestreaming solutions bring brands closer to customers by making shopping interactive and engaging, utilizing dedicated livestreaming studios and expertise in content creation. - E-Fulfillment Services: CREA handles storage, packing, and shipping of products, allowing brands to focus on product development while CREA manages logistics. Primary Value and Solutions: CREA addresses the challenges brands face in navigating Southeast Asia's diverse and rapidly evolving digital commerce environment. By offering a unified, multi-channel solution, CREA simplifies the complexities of e-commerce operations, enabling brands to reach and engage with the region's digital-savvy Millennial and Generation Z consumers effectively. Through strategic partnerships, such as with global beauty distributor SuperOrdinary, CREA has expanded its global distribution network, further enhancing its ability to support brands in achieving their e-commerce goals. **Who Is the Company Behind Crea?** - **Seller:** [Crea](https://www.g2.com/sellers/crea) - **Year Founded:** 2019 - **HQ Location:** Khlong Tan, TH - **LinkedIn® Page:** https://www.linkedin.com/company/creaasia/ (175 employees on LinkedIn®) ### 14. [CXInfinity](https://www.g2.com/products/novelvox-cxinfinity/reviews) Unlock digital potential with CXInfinity, an AI-driven digital customer engagement platform enabling agents to engage with customers in real-time. Bring the conversation to new digital channels by allowing brands to offer consistent services across all of them. With CXInfinity, the agents get a unified platform to receive interactions from all the channels. The ability to unify information from multiple sources assists agents in fetching customer details, past interaction history, etc., over a single screen. The dedicated workspace for Agents, Administrators, and Supervisors results in improved productivity. Features • A single omnichannel platform for Email, Chat, SMS, Social Media, Web Call, and Social Direct Messaging • Intelligent Routing Engine with skill-based routing • 75+ out-of-the-box Third-Party integrations • One-click Cisco UCCX/UCCE Agent and Skill-Group Sync • Complete Realtime and Historical Reporting • Powerful Supervisor Workspace • The entire history of Customer's Interaction • Built-In Unified Agent Desktop • Available on On-prem and Private Cloud **Who Is the Company Behind CXInfinity?** - **Seller:** [NovelVox](https://www.g2.com/sellers/novelvox) - **Year Founded:** 2008 - **HQ Location:** Roswell, US - **LinkedIn® Page:** https://www.linkedin.com/company/novelvox (175 employees on LinkedIn®) ### 15. [DelightChat](https://www.g2.com/products/delightchat/reviews) Grow your Shopify store with delightful customer service. Manage all your customer conversations from all channels on a single screen. **Average Rating:** 4.8/5.0 **Total Reviews:** 2 **How Do G2 Users Rate DelightChat?** - **Has the product been a good partner in doing business?:** 8.3/10 (Category avg: 8.8/10) - **What is your organization's estimated ROI on the product (payback period in months)?:** 10/10 (Category avg: 10/10) **Who Is the Company Behind DelightChat?** - **Seller:** [DelightChat](https://www.g2.com/sellers/delightchat) - **Year Founded:** 2020 - **HQ Location:** Arden, US - **LinkedIn® Page:** https://www.linkedin.com/company/delightchat (13 employees on LinkedIn®) **Who Uses This Product?** - **Company Size:** 100% Mid-Market #### What Are DelightChat's Pros and Cons? **Pros:** - Customer Support (2 reviews) - Ease of Use (2 reviews) - Time-saving (2 reviews) - Automation (1 reviews) - Automation Features (1 reviews) **Cons:** - Complex Setup (1 reviews) - Difficult Setup (1 reviews) - Expensive (1 reviews) - Integration Issues (1 reviews) - Pricing Issues (1 reviews) ### 16. [Dropit](https://www.g2.com/products/dropit/reviews) Dropit is a pioneering omnichannel retail technology company that unifies brands' physical and online inventories and distribution channels through sourcing, allocation, fulfillment and last-mile distribution solutions that can be integrated directly into brands' existing fulfillment management systems. With Dropit, brands can sell in-store inventory online, transform physical locations into last-mile distribution points and source orders to locations closest to the customer, thereby reducing the environmental impact of last-mile delivery. In relevant marketplaces, Dropit consolidates multi-brand orders, enhancing the customer experience by allowing them to receive their purchases in single shipment or on-site pick-up that decreases packaging waste and emissions. **Who Is the Company Behind Dropit?** - **Seller:** [Dropit Shopping](https://www.g2.com/sellers/dropit-shopping) - **Year Founded:** 2016 - **HQ Location:** United Kingdom , GB - **LinkedIn® Page:** https://www.linkedin.com/company/dropit-shopping (50 employees on LinkedIn®) ### 17. [ElintOm Omnichannel Software](https://www.g2.com/products/elintom-omnichannel-software/reviews) At ElintOm, we simplify omnichannel selling to help you reach more customers and boost your revenue effortlessly. Seamless Integration Across All Channels Our omnichannel solutions enable you to manage product listings, sales, and order fulfillment across various platforms including your online store, mobile apps, and popular marketplaces like Amazon and eBay. Ensure a consistent brand presence and customer experience no matter where your customers shop. Unified Order Management Streamline your operations with a centralized order management system. Track inventory in real-time, process orders efficiently, and reduce errors. Our platform ensures that you never miss a sale and your customers always receive their orders promptly. Enhanced Customer Experience Deliver exceptional service by providing your customers with the flexibility to shop through their preferred channels. With a unified view of customer interactions and purchase history, personalize their shopping experience and build long-term loyalty. Actionable Insights Leverage our advanced analytics to gain deep insights into your sales performance across all channels. Identify trends, understand customer preferences, and make data-driven decisions to optimize your strategy and drive growth. **Who Is the Company Behind ElintOm Omnichannel Software?** - **Seller:** [Sateri Digital](https://www.g2.com/sellers/sateri-digital) - **Year Founded:** 2001 - **HQ Location:** Cary, US - **LinkedIn® Page:** https://www.linkedin.com/company/sateri-systems/about/ (36 employees on LinkedIn®) ### 18. [Epicor Propello](https://www.g2.com/products/epicor-propello/reviews) Epicor Propello is the modern, intuitive, cloud-based retail management system designed for and with retailers. Propello’s comprehensive capabilities include Point of Sale (POS), inventory management, pricing, analytics and reporting, purchasing and receiving, customer and loyalty management, expansive mobile functionality, accounts receivable, third-party integrations, and more. Why Propello is different Propello uniquely combines simplicity and ease of use with a unique pure web application for accessibility from anywhere. Easy to implement, built using security best practices, and designed for connectivity, Propello effortlessly scales with your business needs. And Propello is designed with innovative functionality like automatic and suggested reordering and forecasting, a real-time promotions and pricing engine, built-in customer loyalty, offline operating, streamlined retail workflows, and other features that deliver added value. How retailers benefit The cloud architecture, modern interface, streamlined workflows, and Propello’s extensive functionality combine to enable more efficient operations, help improve margins and profitability, empower retailers to create exceptional customer experiences, and increase staff productivity. Propello is the unique retail management system that simplifies retail operations and accelerates your retail success. **Average Rating:** 4.4/5.0 **Total Reviews:** 7 **How Do G2 Users Rate Epicor Propello?** - **Has the product been a good partner in doing business?:** 7.9/10 (Category avg: 8.8/10) - **What is your organization's estimated ROI on the product (payback period in months)?:** 10/10 (Category avg: 10/10) **Who Is the Company Behind Epicor Propello?** - **Seller:** [Epicor](https://www.g2.com/sellers/epicor) - **Company Website:** https://www.epicor.com - **Year Founded:** 1972 - **HQ Location:** Austin, TX - **Twitter:** @Epicor (9,310 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/4617/ (6,289 employees on LinkedIn®) **Who Uses This Product?** - **Top Industries:** Retail - **Company Size:** 86% Small-Business, 14% Mid-Market #### What Are Epicor Propello's Pros and Cons? **Pros:** - Ease of Use (2 reviews) - Continuous Improvement (1 reviews) - Easy Integrations (1 reviews) - Forecasting Accuracy (1 reviews) - Integrations (1 reviews) **Cons:** - Limited Reporting (2 reviews) - Limited Customization (1 reviews) - Missing Features (1 reviews) - Poor Reporting (1 reviews) - Software Bugs (1 reviews) ### 19. [Eunimart](https://www.g2.com/products/eunimart/reviews) Eunimart is a complete end-to-end omnichannel trade and commerce management platform. The company's AI-based platform opens and optimizes foreign market access and new sales channels while managing all back-end retail operations such as Ecommerce management, Supply Chain Management, and Shipping. Our AI-based platform allows Supply Chain Companies to offer unique value propositions to their customers to optimize foreign market access and access new sales channels, thereby creating a win-win situation and locking in customers **Average Rating:** 4.5/5.0 **Total Reviews:** 1 **How Do G2 Users Rate Eunimart?** - **Has the product been a good partner in doing business?:** 8.3/10 (Category avg: 8.8/10) - **What is your organization's estimated ROI on the product (payback period in months)?:** 3.3/10 (Category avg: 10/10) **Who Is the Company Behind Eunimart?** - **Seller:** [Eunimart Multichannel](https://www.g2.com/sellers/eunimart-multichannel) - **HQ Location:** Los Angeles, US - **LinkedIn® Page:** http://www.linkedin.com/company/eunimartltd (45 employees on LinkedIn®) **Who Uses This Product?** - **Company Size:** 100% Small-Business ### 20. [Eva | New Black](https://www.g2.com/products/eva-new-black/reviews) EVA by New Black - Unified Commerce Platform for Global Retail EVA by New Black is a unified commerce platform purpose-built for mid-to-large retail organisations operating across multiple channels, countries, and formats. Unlike stitched-together point solutions, EVA is a single, API-first platform that natively combines Point of Sale (POS), Order Management (OMS), Inventory Management, Product Information Management (PIM), Promotions, and Loyalty , enabling retailers to run their entire commerce operation from one connected system. Modular by design, unified by architecture. Read more on www.newblack.io **Who Is the Company Behind Eva | New Black?** - **Seller:** [New Black](https://www.g2.com/sellers/new-black) - **Year Founded:** 2015 - **HQ Location:** Almere, NL - **LinkedIn® Page:** https://www.linkedin.com/company/new-black/about/ (86 employees on LinkedIn®) ### 21. [eVanik OneWorld Suite](https://www.g2.com/products/evanik-oneworld-suite/reviews) eVanik OneWorld Suite is India's most comprehensive e-commerce management platform, purpose-built for online sellers operating across Amazon, Flipkart, Myntra, Meesho, AJIO, JioMart, TataCLiQ, Nykaa, Shopify, WooCommerce and 50+ marketplaces. Trusted by 10,000+ sellers processing over ₹12,000 Cr in annual GMV, eVanik unifies payment reconciliation, order management, multi-channel inventory management, accounting integration, profitability analytics and automated claims recovery into a single cloud-based platform — eliminating the need for spreadsheets, manual data entry and disconnected tools. Payment Reconciliation — eVanik's reconciliation engine matches every order to every settlement at SKU level, detecting short payments, wrong commissions, excess shipping charges, tax mismatches and TCS/TDS variances that silently drain 2–5% of seller revenue. The platform parses Amazon MTR, Flipkart Settled Transaction Ledger, Myntra PPMP and Meesho Payout reports natively, with UTR-level bank matching for complete settlement-to-bank-credit visibility. Order & Inventory Management — A multichannel order management system that processes orders from Amazon, Flipkart, Shopify, Meesho and other marketplaces from one dashboard. Real-time inventory sync across warehouses prevents overselling and stockouts, while demand forecasting and smart restock alerts optimize working capital. Accounting Integration — One-click integration with Tally Prime, Zoho Books, QuickBooks and SAP. eVanik generates GST-compliant vouchers with automatic SGST/CGST/IGST bifurcation, posts sales, returns, fees and TCS/TDS entries directly into the seller's accounting software — eliminating double entry and reducing month-end close from weeks to hours. Profit & Loss Analytics — SKU-level and channel-level profitability tracking across 100+ marketplace fee types including ad spend (Amazon Sponsored Products, Flipkart PCA), storage fees, return costs and promotional rebates. The proprietary Kill List feature auto-flags negative-margin SKUs, while Eva AI delivers daily actionable margin insights powered by machine learning. Auto-Claim Engine — Automatically detects and files reimbursement claims for lost FBA inventory, returns not received, damaged returns, commission overcharges, SPF excess and weight discrepancies across 7 marketplaces. With an 87% claim approval rate, sellers routinely recover more than their entire eVanik subscription — making it a self-paying feature. Additional capabilities include GSTR-1 reporting, Fee Audit for rate card verification, RTO Intelligence for return reduction, Amazon Advertising Command Center for PPC optimization, eTraky for competitor and keyword tracking, Chrome Extension for direct Tally sync, and a mobile app for returns management. eVanik is India's #1 Amazon Service Provider Network partner for three consecutive years, ISO certified, and winner of the ET Power of Ideas Top 50 Startups award. The platform serves sellers ranging from ₹10 lakh/month startups to ₹100 Cr+ enterprise brands across fashion, electronics, home & kitchen, beauty and FMCG categories. **Who Is the Company Behind eVanik OneWorld Suite?** - **Seller:** [eVanik Networks](https://www.g2.com/sellers/evanik-networks) - **Year Founded:** 2015 - **HQ Location:** Noida, IN - **Twitter:** @eVanik_erp (40 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/evanik-erp?originalSubdomain=in (47 employees on LinkedIn®) ### 22. [Fynd Konnect](https://www.g2.com/products/fynd-konnect/reviews) Fynd Konnect Integrations is a powerful, ready-to-use integration layer that connects your e-commerce operations with leading marketplaces, web platforms, POS systems, ERPs, and WMS platforms—all via a single, unified backend. It’s engineered to help you scale smarter and faster, handling order and inventory sync across your entire commerce stack. **Who Is the Company Behind Fynd Konnect?** - **Seller:** [Fynd](https://www.g2.com/sellers/fynd) - **Year Founded:** 2012 - **HQ Location:** Mumbai, IN - **LinkedIn® Page:** https://www.linkedin.com/company/fynd-shopsense/ (1,245 employees on LinkedIn®) ### 23. [Gainz Retail](https://www.g2.com/products/gainz-retail/reviews) Gainz Retail is an Omnicommerce Retail Business Solution, built to eliminate the hassle of maintaining multiple applications by consolidating the management of all Physical and Digital (Phygital) Commerce operations into a single, unified, cloud native platform. Real easy to deploy and use, Gainz Retail is primed to manage E-Commerce, Point of Sale, Mobile Point of Sale, Sales Orders, Real-time Inventory, Fulfillment, Invoicing, Purchase Order, Accounting, Payroll, CRM, Digital Marketing and Document Management. **Who Is the Company Behind Gainz Retail?** - **Seller:** [Odata Solutions](https://www.g2.com/sellers/odata-solutions) - **HQ Location:** Mississauga, CA - **LinkedIn® Page:** https://www.linkedin.com/company/odata-solutions (4 employees on LinkedIn®) ### 24. [Gainz Retail - ERP Software Solutions](https://www.g2.com/products/gainz-retail-erp-software-solutions/reviews) Odata Solutions is a cloud-based retail business software company that integrates operations and customer channels with point-of-sale (POS) functionality in a single dashboard. It’s suitable for stores and restaurants of all business size with a POS system with integrated inventory and customer management and social media management functionalities. Gainz Retail Cloud ERP offers E-Commerce, Point of Sale (POS), Mobile Point of Sale(MPOS), Sales Orders, Real-time Inventory, Fulfillment, Invoicing, Purchase Order, Accounting, Payroll, CRM, Digital Marketing and Document Management. It’s easy to deploy and use. **Who Is the Company Behind Gainz Retail - ERP Software Solutions?** - **Seller:** [Odata Solutions](https://www.g2.com/sellers/odata-solutions) - **HQ Location:** Mississauga, CA - **LinkedIn® Page:** https://www.linkedin.com/company/odata-solutions (4 employees on LinkedIn®) ### 25. [Gito.me](https://www.g2.com/products/gito-me/reviews) Gito.me provides an integrated e-commerce and omni-commerce platform that can easily accommodate various business models of merchants looking to establish an online business. The supported business models are : Retailer, Marketplace, Wholesale distribution. **Average Rating:** 3.5/5.0 **Total Reviews:** 1 **Who Is the Company Behind Gito.me?** - **Seller:** [Costprize Online India Pvt Ltd](https://www.g2.com/sellers/costprize-online-india-pvt-ltd) - **Year Founded:** 2012 - **HQ Location:** Bengaluru, India - **LinkedIn® Page:** https://www.linkedin.com/company/No-Linkedin-Presence-Added-Intentionally-By-DataOps (1 employees on LinkedIn®) **Who Uses This Product?** - **Company Size:** 100% Small-Business ## What Is Omnichannel Commerce Software? [Commerce Software](https://www.g2.com/categories/commerce) ## What Software Categories Are Similar to Omnichannel Commerce Software? - [E-Commerce Platforms](https://www.g2.com/categories/e-commerce-platforms) - [Order Management Software](https://www.g2.com/categories/order-management) - [Multichannel Retail Software](https://www.g2.com/categories/multichannel-retail)