# Best Omnichannel Commerce Software *By [Subhransu Sahu](https://research.g2.com/insights/author/subhransu-sahu)* Omnichannel commerce software provides businesses with the means to create a seamless buying experience wherein customers can interact with them via all buying and influence channels. An omnichannel commerce product offers a unified platform that contains all the tools necessary to run multiple channels (online, mobile, in-store, social media, etc.). This helps maximize potential customer touchpoints and minimizes potential backend efforts. Any commerce business can benefit from an omnichannel solution, but it is most advantageous when combining online and brick-and-mortar channels, which are typically run very differently. Omnichannel commerce software can and should integrate with [e-commerce platforms](https://www.g2.com/categories/e-commerce-platforms), [retail management systems](https://www.g2.com/categories/retail-management-system), [ERP systems](https://www.g2.com/categories/erp-systems), and [marketing software](https://www.g2.com/categories/marketing). While the configuration of integrations will vary based on both the platform and the user, the overall goal is to connect all relevant sales channels. Similarly, omnichannel commerce software must manage both online and in-store channels, since multichannel retail software is primarily focused on unifying various e-commerce channels. To qualify for inclusion in the Omnichannel Commerce category, a product must: - Provide a platform with tools necessary to manage all channels for a commerce business - Integrates with software for order fulfillment, cross-channel marketing, and more - Manage and combine primarily customer-facing commerce channels - Work with both online stores and brick-and-mortar channels such as POS - Deliver features for B2C or B2B omnichannel commerce, or both - Maintain product data and availability across all channels ## Top Omnichannel Commerce Software at a Glance | # | Product | Rating | Best For | What Users Say | |---|---------|--------|----------|----------------| | 1 | [Shopify Plus](https://www.g2.com/products/shopify-plus/reviews) | 4.4/5.0 (854 reviews) | Unified retail-and-digital commerce with omnichannel automation | "[Shopify Plus: Enterprise Power with a User-Friendly, Scalable Experience](https://www.g2.com/survey_responses/shopify-plus-review-12484480)" | | 2 | [SAP Commerce Cloud](https://www.g2.com/products/sap-commerce-cloud/reviews) | 4.3/5.0 (294 reviews) | SAP-native B2B and B2C omnichannel commerce | "[Strong Enterprise Foundations, Slower Innovation Cycles](https://www.g2.com/survey_responses/sap-commerce-cloud-review-12779109)" | | 3 | [Shopify POS](https://www.g2.com/products/shopify-shopify-pos/reviews) | 4.4/5.0 (353 reviews) | Shopify-native unified in-store and online commerce | "[Helpful Support, Reliable POS systems, and Flexible Payment options](https://www.g2.com/survey_responses/shopify-pos-review-12706183)" | | 4 | [Salesforce B2C Commerce](https://www.g2.com/products/salesforce-b2c-commerce/reviews) | 4.3/5.0 (558 reviews) | Salesforce-native omnichannel commerce with AI personalization | "[Reliable and Scalable Ecommerce with Salesforce B2C Commerce](https://www.g2.com/survey_responses/salesforce-b2c-commerce-review-12711370)" | | 5 | [Mekari Qontak](https://www.g2.com/products/mekari-qontak/reviews) | 4.7/5.0 (31 reviews) | Unified multi-channel inbox with CRM-linked automation | "[Mekari Qontak Centralizes Channels for Faster, Clearer Customer Communication](https://www.g2.com/survey_responses/mekari-qontak-review-12750544)" | | 6 | [Salesforce B2B Commerce](https://www.g2.com/products/salesforce-b2b-commerce/reviews) | 4.4/5.0 (285 reviews) | Salesforce-native B2B self-service ordering and account-based commerce | "[Streamlined, Customizable B2B Buying Experience with Salesforce B2B Commerce](https://www.g2.com/survey_responses/salesforce-b2b-commerce-review-12794576)" | | 7 | [ikas](https://www.g2.com/products/ikas/reviews) | 4.5/5.0 (148 reviews) | No-code omnichannel store operations with unified POS | "[ikas Makes Launching and Managing an Online Store Simple and Efficient](https://www.g2.com/survey_responses/ikas-review-12778893)" | | 8 | [BigCommerce](https://www.g2.com/products/bigcommerce/reviews) | 4.2/5.0 (571 reviews) | Multichannel selling with built-in marketplace integrations | "[Amazing UX and Performance—Built Our BigCommerce Site Fast](https://www.g2.com/survey_responses/bigcommerce-review-12543407)" | | 9 | [Feedonomics](https://www.g2.com/products/feedonomics/reviews) | 4.4/5.0 (367 reviews) | Multichannel product feed transformation and syndication | "[Reliable Platform with Excellent Support and Seamless Integrations](https://www.g2.com/survey_responses/feedonomics-review-11571913)" | | 10 | [Five9 Intelligent Cloud Contact Center Platform](https://www.g2.com/products/five9-intelligent-cloud-contact-center-platform/reviews) | 4.1/5.0 (597 reviews) | Omnichannel contact routing with Salesforce-native intelligence | "[Five9 a great way to communicate especially when working from home!](https://www.g2.com/survey_responses/five9-intelligent-cloud-contact-center-platform-review-5038340)" | ## How Many Omnichannel Commerce Software Products Does G2 Track? **Total Products under this Category:** 198 ### Category Stats (Jul 2026) - **Average Rating**: 4.3/5 (↓0.01 vs Jun 2026) The average rating of products in this category, based on all submitted ratings - **Top Trending Product**: Rithum (+0.25%) - Among all products in this category, Rithum recorded the largest rating increase compared to last month *Last updated: July 05, 2026* ## How Does G2 Rank Omnichannel Commerce Software Products? **Why You Can Trust G2's Software Rankings:** - 30 Analysts and Data Experts - 6,700+ Authentic Reviews - 198+ Products - Unbiased Rankings G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category. ## Which Omnichannel Commerce Software Is Best for Your Use Case? - **Leader:** [Shopify Plus](https://www.g2.com/products/shopify-plus/reviews) - **Highest Performer:** [ikas](https://www.g2.com/products/ikas/reviews) - **Easiest to Use:** [Shopify Plus](https://www.g2.com/products/shopify-plus/reviews) - **Top Trending:** [Salesforce B2C Commerce](https://www.g2.com/products/salesforce-b2c-commerce/reviews) - **Best Free Software:** [BigCommerce](https://www.g2.com/products/bigcommerce/reviews) --- **Sponsored** ### Rithum Rithum was born from the combined strength of e-commerce trailblazers CommerceHub and ChannelAdvisor. Operating across the globe, Rithum supports the world's leading brands and retailers with a range of 3P commerce solutions that enable business models like drop shipping, private marketplace vendor self-service, e-commission and public marketplaces, helping them to drive efficient and profitable e-commerce businesses. Rithum solutions help businesses • Acquire new consumers with greater efficiency and effectiveness. • Optimize and scale quickly by adding new channels. • Expand curated product selection quickly and easily. • Create amazing consumer experiences from the beginning of the shopping journey to the very end. [Visit website](https://www.g2.com/external_clickthroughs/record?secure%5Bad_program%5D=ppc&secure%5Bad_slot%5D=category_product_list&secure%5Bcategory_id%5D=2113&secure%5Bchosen_at%5D=2026-07-05T11%3A24%3A46Z&secure%5Bdisplayable_resource_id%5D=2113&secure%5Bdisplayable_resource_type%5D=Category&secure%5Bmedium%5D=sponsored&secure%5Bplacement_reason%5D=page_category&secure%5Bplacement_resource_ids%5D%5B%5D=2113&secure%5Bprioritized%5D=false&secure%5Bproduct_id%5D=1349264&secure%5Bresource_id%5D=2113&secure%5Bresource_type%5D=Category&secure%5Bsource_type%5D=category_page&secure%5Bsource_url%5D=https%3A%2F%2Fwww.g2.com%2Fcategories%2Fomnichannel-commerce&secure%5Btoken%5D=0caf60d0b043c99abe3c184bf86d1b3d4fab2a2907cfeef808c7fa21cf551f99&secure%5Burl%5D=https%3A%2F%2Fgo.rithum.com%2Fecommerce-growth.html%3Futm_campaign%3Dfull%2Becosystem%26utm_medium%3Dcpc%26utm_source%3Dg2%26utm_content%3Dg2%2Bads%26utm_term%3Doffer-demo%26personalization%3D&secure%5Burl_type%5D=book_demo) --- ## What Are the Top-Rated Omnichannel Commerce Software Products in 2026? ### 1. [Shopify Plus](https://www.g2.com/products/shopify-plus/reviews) Shopify Plus is the commerce platform for enterprise high-growth, high-volume brands, coupling speed and agility with the scalable foundation they need to grow bigger, faster. Our platform enables brands to break the rules of commerce through: - Unlimited extensibility, integrations, and customization through Shopify apps and partners - Custom automation with apps like Shopify Flow, Launchpad, and Scripts - Accelerated and customizable checkout - Localized customer experiences with global storefronts Shopify Plus powers 10,000+ of the fastest growing brands in the world, including FashionNova, Budweiser, RedBull, Colourpop, and more. To learn more and see a demo, please visit: https://www.shopify.com/plus **Average Rating:** 4.4/5.0 **Total Reviews:** 854 **How Do G2 Users Rate Shopify Plus?** - **Has the product been a good partner in doing business?:** 8.5/10 (Category avg: 8.8/10) - **E-commerce Integration:** 8.7/10 (Category avg: 8.5/10) - **Data Transfer Tools:** 7.6/10 (Category avg: 8.1/10) - **What is your organization's estimated ROI on the product (payback period in months)?:** 10/10 (Category avg: 10/10) **Who Is the Company Behind Shopify Plus?** - **Seller:** [Shopify](https://www.g2.com/sellers/shopify) - **Company Website:** https://www.shopify.com/ - **Year Founded:** 2006 - **HQ Location:** Ottawa, ON - **Twitter:** @Shopify (450,909 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/784652/ (28,516 employees on LinkedIn®) **Who Uses This Product?** - **Who Uses This:** CEO, Owner - **Top Industries:** Retail, Apparel & Fashion - **Company Size:** 65% Small-Business, 26% Mid-Market #### What Are Shopify Plus's Pros and Cons? **Pros:** - Ease of Use (97 reviews) - Customer Support (42 reviews) - Reliability (40 reviews) - Quick Setup (36 reviews) - Easy Setup (34 reviews) **Cons:** - Expensive (59 reviews) - Limited Customization (39 reviews) - Limited Features (24 reviews) - Missing Features (21 reviews) - Extra Costs (19 reviews) ### What Do G2 Reviewers Say About Shopify Plus? *AI-generated summary from verified user reviews* **Pros:** - Users love the **ease of use** of Shopify Plus, enabling quick setup and efficient management of multiple storefronts. - Users appreciate the **excellent customer support** of Shopify Plus, consistently highlighting the helpful and friendly service received. - Users value the **reliability** of Shopify Plus, especially for managing high traffic and ensuring optimal performance. - Users highlight the **quick setup** of Shopify Plus, appreciating its smooth transition and helpful support during onboarding. - Users find the **easy setup** of Shopify Plus to be straightforward and highly supportive throughout the process. **Cons:** - Users find Shopify Plus **expensive** , especially smaller brands that struggle with additional costs for customizations and apps. - Users find the **limited customization** of Shopify Plus restrictive, often requiring developers for larger-scale adjustments. - Users note that **limited features** can hinder customization and advanced reporting, requiring additional tools and expertise. - Users find **missing features** in Shopify Plus, especially for advanced promotions and checkout customizations, limiting usability. - Users express concerns about the **extra costs** associated with Shopify Plus, including fees and app subscriptions. #### What Are Recent G2 Reviews of Shopify Plus? **"[Simple, Scalable, and Always Innovating—with Lightning-Fast Shopify Plus Support](https://www.g2.com/survey_responses/shopify-plus-review-12723445)"** **Rating:** 5.0/5.0 stars *— Jordan D.* [Read full review](https://www.g2.com/survey_responses/shopify-plus-review-12723445) --- **"[Shopify Plus: Enterprise Power with a User-Friendly, Scalable Experience](https://www.g2.com/survey_responses/shopify-plus-review-12484480)"** **Rating:** 4.5/5.0 stars *— Valeriia I.* [Read full review](https://www.g2.com/survey_responses/shopify-plus-review-12484480) --- #### What Are G2 Users Discussing About Shopify Plus? - [How does Shopify plus work?](https://www.g2.com/discussions/how-does-shopify-plus-work) - 2 comments - [What brands use Shopify plus?](https://www.g2.com/discussions/what-brands-use-shopify-plus) - 1 comment - [What are the features of Shopify?](https://www.g2.com/discussions/shopify-plus-what-are-the-features-of-shopify) - 1 comment - [What are the benefits of Shopify plus?](https://www.g2.com/discussions/what-are-the-benefits-of-shopify-plus) - 1 comment ### 2. [SAP Commerce Cloud](https://www.g2.com/products/sap-commerce-cloud/reviews) The SAP Commerce solutions delivers feature rich digital commerce capabilities built on a modern cloud native platform that will enable businesses to innovate quickly and deliver the perfect fit digital commerce solution for your business. SAP Commerce has the broadest and varying customer base with over 3500 customers, representing 20 industries across 100 countries. Customers trust our solution for its ability to scale and perform, customers has transacted over 570B+ dollars of gross merchandising value representing over 120M+ orders on our ecommerce platform. **Average Rating:** 4.3/5.0 **Total Reviews:** 294 **How Do G2 Users Rate SAP Commerce Cloud?** - **Has the product been a good partner in doing business?:** 8.4/10 (Category avg: 8.8/10) - **E-commerce Integration:** 8.6/10 (Category avg: 8.5/10) - **Data Transfer Tools:** 8.7/10 (Category avg: 8.1/10) - **What is your organization's estimated ROI on the product (payback period in months)?:** 10/10 (Category avg: 10/10) **Who Is the Company Behind SAP Commerce Cloud?** - **Seller:** [SAP](https://www.g2.com/sellers/sap) - **Company Website:** https://www.sap.com/ - **Year Founded:** 1972 - **HQ Location:** Walldorf - **Twitter:** @SAP (297,052 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/sap/ (141,955 employees on LinkedIn®) **Who Uses This Product?** - **Who Uses This:** Consultant, Associate - **Top Industries:** Information Technology and Services, Computer Software - **Company Size:** 46% Enterprise, 33% Mid-Market #### What Are SAP Commerce Cloud's Pros and Cons? **Pros:** - Integrations (23 reviews) - Ease of Use (19 reviews) - B2B (16 reviews) - Customization (15 reviews) - Easy Integration (14 reviews) **Cons:** - Expensive (24 reviews) - Complexity (21 reviews) - Difficult Learning (18 reviews) - Learning Curve (18 reviews) - Complex Implementation (13 reviews) ### What Do G2 Reviewers Say About SAP Commerce Cloud? *AI-generated summary from verified user reviews* **Pros:** - Users value the **excellent integration with the SAP ecosystem** , enhancing their e-commerce capabilities and customer experience significantly. - Users value the **ease of use** of SAP Commerce Cloud, enjoying quick setup and intuitive functionality for diverse models. - Users value the **flexibility and scalability** of SAP Commerce Cloud, enabling tailored solutions for diverse business needs. - Users value the **extensibility and customization** of SAP Commerce Cloud, enabling tailored solutions for diverse business needs. - Users value the **easy integration** of SAP Commerce Cloud with the SAP ecosystem, streamlining their digital commerce processes. **Cons:** - Users find SAP Commerce Cloud **expensive** , as it's primarily suited for larger companies with higher budgets and fees. - Users find the **complexity** of SAP Commerce Cloud challenging, especially during initial integration and setup phases. - Users find the **difficult learning curve** of SAP Commerce Cloud hampers initial usage and requires significant technical skills. - Users note a **steep learning curve** with SAP Commerce Cloud, which can overwhelm new developers during initial use. - Users find the **complex implementation** of SAP Commerce Cloud daunting, requiring skilled developers and significant effort for customization. #### What Are Recent G2 Reviews of SAP Commerce Cloud? **"[Enterprise-Grade Flexibility, Scalable Performance, and Strong SAP Integrations](https://www.g2.com/survey_responses/sap-commerce-cloud-review-12817002)"** **Rating:** 5.0/5.0 stars *— Vedant G.* [Read full review](https://www.g2.com/survey_responses/sap-commerce-cloud-review-12817002) --- **"[Strong Enterprise Foundations, Slower Innovation Cycles](https://www.g2.com/survey_responses/sap-commerce-cloud-review-12779109)"** **Rating:** 4.0/5.0 stars *— Simone I.* [Read full review](https://www.g2.com/survey_responses/sap-commerce-cloud-review-12779109) --- #### What Are G2 Users Discussing About SAP Commerce Cloud? - [What is SAP Commerce Cloud used for?](https://www.g2.com/discussions/what-is-sap-commerce-cloud-used-for) - 1 comment - [Is SAP Hybris SaaS?](https://www.g2.com/discussions/is-sap-hybris-saas) - [What is CMS cockpit in hybris?](https://www.g2.com/discussions/hybris-product-content-management-what-is-cms-cockpit-in-hybris) - [What is CMS cockpit in hybris?](https://www.g2.com/discussions/what-is-cms-cockpit-in-hybris) - [What are three integrations that enhance the functionality of SAP Commerce Cloud?](https://www.g2.com/discussions/what-are-three-integrations-that-enhance-the-functionality-of-sap-commerce-cloud) ### 3. [Shopify POS](https://www.g2.com/products/shopify-shopify-pos/reviews) Shopify POS is the best point-of-sale solution for retailers who sell in-store and online. Shopify POS brings in-store and online sales together, so you can create the seamless shopping experiences today's customers expect, increase sales, and drastically streamline operations. Our all-in-one POS offers hardware, payments, and software, built to support any type of retail environment. Built on the world's leading commerce platform, Shopify POS makes it easy to expand to new retail locations, international markets, and online channels. Shopify POS is trusted by major retailers like Alo Yoga, Vuori, and Glossier. **Average Rating:** 4.4/5.0 **Total Reviews:** 353 **How Do G2 Users Rate Shopify POS?** - **Has the product been a good partner in doing business?:** 8.9/10 (Category avg: 8.8/10) - **E-commerce Integration:** 9.0/10 (Category avg: 8.5/10) - **Data Transfer Tools:** 7.7/10 (Category avg: 8.1/10) - **What is your organization's estimated ROI on the product (payback period in months)?:** 10/10 (Category avg: 10/10) **Who Is the Company Behind Shopify POS?** - **Seller:** [Shopify](https://www.g2.com/sellers/shopify) - **Company Website:** https://www.shopify.com/ - **Year Founded:** 2006 - **HQ Location:** Ottawa, ON - **Twitter:** @Shopify (450,909 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/784652/ (28,516 employees on LinkedIn®) **Who Uses This Product?** - **Who Uses This:** Owner, Manager - **Top Industries:** Retail, Apparel & Fashion - **Company Size:** 75% Small-Business, 16% Mid-Market #### What Are Shopify POS's Pros and Cons? **Pros:** - Ease of Use (34 reviews) - Inventory Management (24 reviews) - Integrations (18 reviews) - Easy Setup (17 reviews) - Order Management (17 reviews) **Cons:** - Expensive (16 reviews) - Limited Features (13 reviews) - Lack of Customization (9 reviews) - Limited Customization (8 reviews) - Connectivity Issues (7 reviews) ### What Do G2 Reviewers Say About Shopify POS? *AI-generated summary from verified user reviews* **Pros:** - Users appreciate the **user-friendly interface** of Shopify POS, making it easy for anyone to navigate and manage sales. - Users appreciate the **easy-to-use inventory management** of Shopify POS, allowing seamless integration for online and offline sales. - Users appreciate the **seamless integration** of Shopify POS, enhancing efficiency in managing both online and offline sales. - Users rave about the **easy setup** of Shopify POS, allowing quick onboarding for effective sales management. - Users appreciate the **seamless order management** of Shopify POS, integrating online and in-person sales effortlessly. **Cons:** - Users find Shopify POS **expensive** , citing high delivery prices and limited customization as major drawbacks. - Users find Shopify POS has **limited features** , making upgrades to higher-tier plans almost necessary for full functionality. - Users find **limited customization** options in Shopify POS, restricting flexibility for tailored business needs and complex workflows. - Users find the **limited customization** options restrictive, especially for advanced features and complex workflows. - Users experience **connectivity issues** with Shopify POS, noting slow performance and limited offline transaction capabilities. #### What Are Recent G2 Reviews of Shopify POS? **"[Helpful Support, Reliable POS systems, and Flexible Payment options](https://www.g2.com/survey_responses/shopify-pos-review-12706183)"** **Rating:** 4.5/5.0 stars *— Jason L.* [Read full review](https://www.g2.com/survey_responses/shopify-pos-review-12706183) --- **"[Incredible Mobile POS for Trade Shows—Customizable, Tap to Pay, and Offline Ready](https://www.g2.com/survey_responses/shopify-pos-review-12763784)"** **Rating:** 4.0/5.0 stars *— Jordan D.* [Read full review](https://www.g2.com/survey_responses/shopify-pos-review-12763784) --- #### What Are G2 Users Discussing About Shopify POS? - [What is Shopify Pos Pro?](https://www.g2.com/discussions/what-is-shopify-pos-pro) - [What are the key features of a POS system?](https://www.g2.com/discussions/shopify-pos-what-are-the-key-features-of-a-pos-system) - [How does Shopify integrate with POS?](https://www.g2.com/discussions/how-does-shopify-integrate-with-pos) - [What POS works with Shopify?](https://www.g2.com/discussions/what-pos-works-with-shopify) ### 4. [Salesforce B2C Commerce](https://www.g2.com/products/salesforce-b2c-commerce/reviews) Salesforce B2C Commerce empowers customers to quickly grow profitability. Customers of all sizes can build pixel-perfect experiences and embed commerce into every touchpoint with templates, composability and headless APIs. Meanwhile automated AI helps cut costs and driver merchandiser productivity. By connecting the shopping journey across unified marketing, service and order fulfillment, companies can deliver seamless, personalized experiences across all consumer touchpoints with a single view of the customer. B2C Commerce is the only platform that is trusted to deliver success to our customers every day, every month and every holiday at global scale. **Average Rating:** 4.3/5.0 **Total Reviews:** 558 **How Do G2 Users Rate Salesforce B2C Commerce?** - **Has the product been a good partner in doing business?:** 8.6/10 (Category avg: 8.8/10) - **E-commerce Integration:** 8.6/10 (Category avg: 8.5/10) - **Data Transfer Tools:** 8.5/10 (Category avg: 8.1/10) - **What is your organization's estimated ROI on the product (payback period in months)?:** 10/10 (Category avg: 10/10) **Who Is the Company Behind Salesforce B2C Commerce?** - **Seller:** [Salesforce](https://www.g2.com/sellers/salesforce) - **Company Website:** https://www.salesforce.com/ - **Year Founded:** 1999 - **HQ Location:** San Francisco, CA - **Twitter:** @salesforce (579,511 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/3185/ (83,223 employees on LinkedIn®) **Who Uses This Product?** - **Who Uses This:** Salesforce Developer, Manager - **Top Industries:** Retail, Information Technology and Services - **Company Size:** 40% Mid-Market, 33% Enterprise #### What Are Salesforce B2C Commerce's Pros and Cons? **Pros:** - Ease of Use (52 reviews) - Features (35 reviews) - Integrations (35 reviews) - Personalization (29 reviews) - Easy Integration (26 reviews) **Cons:** - Complex Setup (33 reviews) - Expensive (32 reviews) - Complexity (26 reviews) - Difficult Setup (22 reviews) - Complex Implementation (21 reviews) ### What Do G2 Reviewers Say About Salesforce B2C Commerce? *AI-generated summary from verified user reviews* **Pros:** - Users value the **user-friendly interface** of Salesforce B2C Commerce, making it easy to manage extensive inventories effectively. - Users value the **powerful and complete platform** of Salesforce B2C Commerce for managing personalized digital commerce experiences. - Users praise the **seamless integrations** of Salesforce B2C Commerce, enhancing customer experiences across various platforms effortlessly. - Users value the **personalization tools** in Salesforce B2C Commerce, enhancing customer engagement and boosting conversion rates. - Users value the **easy integration** of Salesforce B2C Commerce, enhancing connectivity and efficiency across systems. **Cons:** - Users find the **complex setup** of Salesforce B2C Commerce challenging, particularly for smaller teams lacking technical resources. - Users find Salesforce B2C Commerce to be **expensive** and complex, posing challenges for smaller teams and businesses. - Users find the **complexity of setup and customization** can hinder small businesses from effectively implementing Salesforce B2C Commerce. - Users find the **difficult setup** of Salesforce B2C Commerce challenging, requiring technical expertise and significant learning time. - Users find **implementation complexity** in Salesforce B2C Commerce to be a barrier, especially for smaller teams with limited resources. #### What Are Recent G2 Reviews of Salesforce B2C Commerce? **"[Reliable and Scalable Ecommerce with Salesforce B2C Commerce](https://www.g2.com/survey_responses/salesforce-b2c-commerce-review-12711370)"** **Rating:** 5.0/5.0 stars *— Rossella P.* [Read full review](https://www.g2.com/survey_responses/salesforce-b2c-commerce-review-12711370) --- **"[Efficient Integration, But a Bit Pricey](https://www.g2.com/survey_responses/salesforce-b2c-commerce-review-12548907)"** **Rating:** 4.0/5.0 stars *— Siddhant S.* [Read full review](https://www.g2.com/survey_responses/salesforce-b2c-commerce-review-12548907) --- #### What Are G2 Users Discussing About Salesforce B2C Commerce? - [What is Salesforce Commerce for B2C used for?](https://www.g2.com/discussions/what-is-salesforce-commerce-for-b2c-used-for) - [Is Salesforce an ecommerce platform?](https://www.g2.com/discussions/is-salesforce-an-ecommerce-platform) - 1 comment - [What is b2b and b2c in Salesforce?](https://www.g2.com/discussions/salesforce-commerce-for-b2c-what-is-b2b-and-b2c-in-salesforce) - 1 comment - [What is a b2c platform?](https://www.g2.com/discussions/what-is-a-b2c-platform) - 1 comment - [What is Salesforce commerce?](https://www.g2.com/discussions/what-is-salesforce-commerce) - 1 comment ### 5. [Mekari Qontak](https://www.g2.com/products/mekari-qontak/reviews) Mekari Qontak is a leading and expert provider of enterprise Omnichannel CRM technology leveraging scalable API technology. Built on a SaaS model, Qontak enables businesses to rapidly grow their sales, customer service and operations. Our solutions empower businesses using WhatsApp & Instagram, social media, e-commerce, voice calls, KPIs and offline activities within a unified SaaS CRM technology. **Average Rating:** 4.7/5.0 **Total Reviews:** 31 **How Do G2 Users Rate Mekari Qontak?** - **Has the product been a good partner in doing business?:** 9.5/10 (Category avg: 8.8/10) - **E-commerce Integration:** 9.3/10 (Category avg: 8.5/10) - **Data Transfer Tools:** 9.7/10 (Category avg: 8.1/10) - **What is your organization's estimated ROI on the product (payback period in months)?:** 10/10 (Category avg: 10/10) **Who Is the Company Behind Mekari Qontak?** - **Seller:** [Mekari](https://www.g2.com/sellers/mekari) - **Year Founded:** 2015 - **HQ Location:** Jakarta Pusat, ID - **Twitter:** @mekaricom (168 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/mekari/ (1,688 employees on LinkedIn®) **Who Uses This Product?** - **Top Industries:** Information Technology and Services - **Company Size:** 55% Mid-Market, 35% Small-Business #### What Are Mekari Qontak's Pros and Cons? **Pros:** - Ease of Use (7 reviews) - Integration (4 reviews) - User Interface (4 reviews) - Customer Support (3 reviews) - Intuitive (3 reviews) **Cons:** - Complex Setup (1 reviews) - Connectivity Issues (1 reviews) - Expertise Required (1 reviews) - Incomplete Information (1 reviews) - Integration Issues (1 reviews) ### What Do G2 Reviewers Say About Mekari Qontak? *AI-generated summary from verified user reviews* **Pros:** - Users find Mekari Qontak's **ease of use** excellent, primarily due to its friendly UI/UX and straightforward integration. - Users value the **seamless integration** of Mekari Qontak with WhatsApp Business API for efficient customer communication. - Users appreciate the **user-friendly interface** of Mekari Qontak, enhancing efficiency in managing customer communications. - Users praise the **responsive and dependable customer support** of Mekari Qontak, ensuring smooth operations during migration. - Users praise Mekari Qontak for its **intuitive UI** , enhancing convenience and ease of use in customer service. **Cons:** - Users find the **complex setup** of advanced custom reports in Mekari Qontak frustrating, despite their valuable insights. - Users face **connectivity issues** that lead to discrepancies in account status, affecting performance visibility across devices. - Users find that **advanced configuration expertise** is needed for Mekari Qontak's custom reports, impacting setup time. - Users note the need for more **complete information** in the reporting tools to enhance campaign performance tracking. - Users face **integration issues** with Mekari Qontak, limited to using WhatsApp Business solely on its platform. #### What Are Recent G2 Reviews of Mekari Qontak? **"[Mekari Qontak Centralizes Channels for Faster, Clearer Customer Communication](https://www.g2.com/survey_responses/mekari-qontak-review-12750544)"** **Rating:** 5.0/5.0 stars *— chatelia n.* [Read full review](https://www.g2.com/survey_responses/mekari-qontak-review-12750544) --- **"[Mekari Qontak Makes Customer Communication Faster and More Organized](https://www.g2.com/survey_responses/mekari-qontak-review-12430999)"** **Rating:** 5.0/5.0 stars *— Yosua B.* [Read full review](https://www.g2.com/survey_responses/mekari-qontak-review-12430999) --- #### What Are G2 Users Discussing About Mekari Qontak? - [What is Qontak by Mekari used for?](https://www.g2.com/discussions/what-is-qontak-by-mekari-used-for) - 1 comment ### 6. [Salesforce B2B Commerce](https://www.g2.com/products/salesforce-b2b-commerce/reviews) Salesforce B2B Commerce empowers customers to meet complex buyer needs and drive B2B sales efficiency. Start selling faster with guided store setup, out-of-the-box customer records, generative product descriptions, and generative AI-driven insights and goals. Automate buying with self-serve rapid reordering, account and customer-specific pricing, entitlements, dynamic promotions, and more. Launch templated pages for B2B, D2C, or both. Leverage shared catalogs, promotions, products, and price books. Achieve your growth goals faster and generate more revenue with B2B Commerce powered by Salesforce. Unlock global scale on a trusted platform with 99.99% proven uptime and security and a robust partner ecosystem to extend Commerce capabilities across your business. **Average Rating:** 4.4/5.0 **Total Reviews:** 285 **How Do G2 Users Rate Salesforce B2B Commerce?** - **Has the product been a good partner in doing business?:** 8.8/10 (Category avg: 8.8/10) - **E-commerce Integration:** 8.2/10 (Category avg: 8.5/10) - **Data Transfer Tools:** 8.3/10 (Category avg: 8.1/10) - **What is your organization's estimated ROI on the product (payback period in months)?:** 10/10 (Category avg: 10/10) **Who Is the Company Behind Salesforce B2B Commerce?** - **Seller:** [Salesforce](https://www.g2.com/sellers/salesforce) - **Company Website:** https://www.salesforce.com/ - **Year Founded:** 1999 - **HQ Location:** San Francisco, CA - **Twitter:** @salesforce (579,511 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/3185/ (83,223 employees on LinkedIn®) **Who Uses This Product?** - **Who Uses This:** Salesforce Developer, Business Development Representative - **Top Industries:** Information Technology and Services, Computer Software - **Company Size:** 36% Mid-Market, 33% Enterprise #### What Are Salesforce B2B Commerce's Pros and Cons? **Pros:** - Ease of Use (26 reviews) - B2B (22 reviews) - Integrations (20 reviews) - B2B Sales (18 reviews) - Easy Integrations (17 reviews) **Cons:** - Expensive (19 reviews) - Complex Setup (17 reviews) - Complexity (15 reviews) - Difficult Learning (12 reviews) - Development Challenges (11 reviews) ### What Do G2 Reviewers Say About Salesforce B2B Commerce? *AI-generated summary from verified user reviews* **Pros:** - Users appreciate the **ease of use** in Salesforce B2B Commerce, benefiting from streamlined processes and deep integration. - Users value the **seamless integration** of Salesforce B2B Commerce with the Salesforce ecosystem, enhancing B2B operations effectively. - Users value the **seamless integration** of Salesforce B2B Commerce with the Salesforce ecosystem, enhancing overall efficiency and user experience. - Users value the **seamless integration** of Salesforce B2B Commerce with the Salesforce ecosystem, enhancing overall efficiency and management. - Users love the **easy integrations** with Salesforce CRM, enhancing their B2B ordering and account management experiences. **Cons:** - Users find the **pricing structure expensive** , as it lacks transparency and complicates ROI estimation. - Users find the **complex setup** of Salesforce B2B Commerce costly and requiring technical support for customization. - Users find **salesforce B2B Commerce complex and costly** , particularly lacking in support for easy customization. - Users find the **difficult learning** curve frustrating, requiring time and support for effective implementation of Salesforce B2B Commerce. - Users face **development challenges** with Salesforce B2B Commerce due to complexity and high costs, impacting smaller businesses particularly. #### What Are Recent G2 Reviews of Salesforce B2B Commerce? **"[Salesforce B2B Commerce: Powerful B2B Hierarchies, SSO, Custom Pricing & RBAC](https://www.g2.com/survey_responses/salesforce-b2b-commerce-review-12736667)"** **Rating:** 4.5/5.0 stars *— Akansha C.* [Read full review](https://www.g2.com/survey_responses/salesforce-b2b-commerce-review-12736667) --- **"[Streamlined, Customizable B2B Buying Experience with Salesforce B2B Commerce](https://www.g2.com/survey_responses/salesforce-b2b-commerce-review-12794576)"** **Rating:** 5.0/5.0 stars *— Schantera M.* [Read full review](https://www.g2.com/survey_responses/salesforce-b2b-commerce-review-12794576) --- #### What Are G2 Users Discussing About Salesforce B2B Commerce? - [What is your experience with Salesforce Commerce for B2B, and what improvements would you suggest?](https://www.g2.com/discussions/what-is-your-experience-with-salesforce-commerce-for-b2b-and-what-improvements-would-you-suggest) - [What is Salesforce Commerce for B2B used for?](https://www.g2.com/discussions/what-is-salesforce-commerce-for-b2b-used-for) - 1 comment - [What are the advantages of b2b e commerce?](https://www.g2.com/discussions/what-are-the-advantages-of-b2b-e-commerce) - 1 comment - [What is b2b e commerce with example?](https://www.g2.com/discussions/what-is-b2b-e-commerce-with-example) - 1 comment - [What is b2b and b2c in Salesforce?](https://www.g2.com/discussions/what-is-b2b-and-b2c-in-salesforce) ### 7. [ikas](https://www.g2.com/products/ikas/reviews) ikas is an innovative e-commerce platform that has been specifically designed for small and medium-sized enterprises and entrepreneurs. Its user-friendly interface allows the user to easily create an online store without requiring any technical expertise. Furthermore, its advanced features enable the sale of the products seamlessly through various channels, including marketplaces, physical stores, and the brand’s own e-commerce website, on an international scale. One of the most notable features of the platform is its multi-channel sales functionality that facilitates the management of all the orders and stocks in one unified dashboard. With a single click, one can efficiently transfer all of their products to their own e-commerce website using ikas. In addition, the platform's high conversion rates can be leveraged to enhance SEO performance, thereby resulting in better outcomes and increased profit margins. ikas offers a robust e-commerce infrastructure that enables the fast and efficient creation of e-commerce websites. The platform holds unlimited products, traffic, and web space, free shipping integration, advanced return management, discount campaigns, and 24/7 expert customer support. Additionally, users can take advantage of bulk assignment of categories, tags, and sale prices to products, as well as receive cart reminder notifications via SMS and WhatsApp. Moreover, the platform's payment solution, ikasPay, offers the advantage of receiving payments the next day, while e-export to all countries is free. By selecting ikas, users can carry out their e-commerce processes practically and professionally, similar to many successful brands that currently use the ikas infrastructure. **Average Rating:** 4.5/5.0 **Total Reviews:** 148 **How Do G2 Users Rate ikas?** - **Has the product been a good partner in doing business?:** 9.0/10 (Category avg: 8.8/10) - **E-commerce Integration:** 9.0/10 (Category avg: 8.5/10) - **Data Transfer Tools:** 8.9/10 (Category avg: 8.1/10) - **What is your organization's estimated ROI on the product (payback period in months)?:** 10/10 (Category avg: 10/10) **Who Is the Company Behind ikas?** - **Seller:** [ikas Tech GmbH](https://www.g2.com/sellers/ikas-tech-gmbh) - **Year Founded:** 2017 - **HQ Location:** Ankara, TR - **Twitter:** @ikasturkiye (8,384 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/ikas-com/ (313 employees on LinkedIn®) **Who Uses This Product?** - **Who Uses This:** Founder - **Top Industries:** Information Technology and Services, Computer Software - **Company Size:** 54% Small-Business, 44% Mid-Market #### What Are ikas's Pros and Cons? **Pros:** - Ease of Use (42 reviews) - E-commerce Services (18 reviews) - User Interface (18 reviews) - Easy Integration (17 reviews) - Inventory Management (14 reviews) **Cons:** - Limited Customization (8 reviews) - Limited Features (8 reviews) - Missing Features (7 reviews) - Poor Customer Support (6 reviews) - Expensive (5 reviews) ### What Do G2 Reviewers Say About ikas? *AI-generated summary from verified user reviews* **Pros:** - Users enjoy the **ease of use** of ikas, making store setup and management incredibly efficient and straightforward. - Users appreciate the **user-friendly interface** and streamlined setup of ikas, enhancing e-commerce operations efficiently. - Users love the **clean and user-friendly interface** of ikas, simplifying store setup and management effortlessly. - Users appreciate the **easy integration** of ikas, allowing quick setup and effective multi-channel management with minimal effort. - Users appreciate the **intuitive user interface** of Ikas, making online store management easy for everyone. **Cons:** - Users find the **limited customization** options in Ikas frustrating, hindering their ability to tailor functionalities effectively. - Users note the **limited features** of IKAS, with room for improvement in scalability and advanced functionalities. - Users find **missing advanced features** in ikas, limiting customizations and reporting capabilities for complex, non-traditional applications. - Users express frustration over the **poor customer support** of Ikas, citing unhelpful responses and unresolved issues. - Users find ikas **expensive compared to other e-commerce tools** , noting unclear pricing and limited scalability for larger companies. #### What Are Recent G2 Reviews of ikas? **"[ikas Makes Launching and Managing an Online Store Simple and Efficient](https://www.g2.com/survey_responses/ikas-review-12778893)"** **Rating:** 5.0/5.0 stars *— Parish J.* [Read full review](https://www.g2.com/survey_responses/ikas-review-12778893) --- **"[Effortless Store Setup with Powerful All-in-One Features](https://www.g2.com/survey_responses/ikas-review-10400465)"** **Rating:** 4.0/5.0 stars *— Ruby G.* [Read full review](https://www.g2.com/survey_responses/ikas-review-10400465) --- ### 8. [BigCommerce](https://www.g2.com/products/bigcommerce/reviews) Your business was never one-size-fits-all. BigCommerce, powered by Commerce, is a flexible, open commerce platform built to match. Run hosted, headless, or fully composable — and power both B2C and B2B storefronts from a single back end, without compromise. Design visually with an advanced drag-and-drop editor or go deeper with full API and code access, convert more with an optimized one-page checkout, and get paid your way with 20+ embedded payment providers and 130+ payment solutions — with no extra fees. With 1,200+ apps and 600+ integrations, BigCommerce powers growth across B2C and B2B, including BMW, The RealReal, UPLIFT Desk, Mizuno, and AS Colour. Check out success stories from businesses like yours, visit: https://www.bigcommerce.com/case-study/ **Average Rating:** 4.2/5.0 **Total Reviews:** 571 **How Do G2 Users Rate BigCommerce?** - **Has the product been a good partner in doing business?:** 8.4/10 (Category avg: 8.8/10) - **E-commerce Integration:** 8.1/10 (Category avg: 8.5/10) - **Data Transfer Tools:** 7.9/10 (Category avg: 8.1/10) - **What is your organization's estimated ROI on the product (payback period in months)?:** 10/10 (Category avg: 10/10) **Who Is the Company Behind BigCommerce?** - **Seller:** [Commerce](https://www.g2.com/sellers/commerce) - **Company Website:** https://www.commerce.com/ - **Year Founded:** 2009 - **HQ Location:** Austin, TX - **Twitter:** @bigcommerce (65,688 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/poweredbycommerce/ (1,875 employees on LinkedIn®) **Who Uses This Product?** - **Who Uses This:** Owner, CEO - **Top Industries:** Retail, Apparel & Fashion - **Company Size:** 75% Small-Business, 19% Mid-Market #### What Are BigCommerce's Pros and Cons? **Pros:** - Ease of Use (38 reviews) - Customer Support (20 reviews) - Easy Integration (13 reviews) - Customer Service (11 reviews) - Easy Setup (11 reviews) **Cons:** - Limited Customization (11 reviews) - Expensive (10 reviews) - Difficult Customization (8 reviews) - Customization Difficulty (7 reviews) - Limited Features (6 reviews) ### What Do G2 Reviewers Say About BigCommerce? *AI-generated summary from verified user reviews* **Pros:** - Users appreciate the **ease of use** of BigCommerce, finding it intuitive for building and managing online stores. - Users highlight the **exemplary customer support** of BigCommerce, ensuring quick resolutions and outstanding assistance when needed. - Users value the **easy integration** capabilities of BigCommerce, enhancing the overall efficiency of their online store. - Users praise the **exemplary customer service** of BigCommerce for its prompt and effective issue resolution. - Users value the **easy setup** of BigCommerce, making it simple to build and customize their online stores. **Cons:** - Users find **limited customization** in BigCommerce challenging, complicating design and requiring costly upgrades for advanced features. - Users are concerned about **expensive upgrades** , as basic features often require higher subscription plans to access. - Users find **difficult customization** on BigCommerce frustrating, as it limits design flexibility and increases costs for advanced features. - Users find **customization difficult** , with challenges in coding features and maintaining updates to themes affecting their experience. - Users find BigCommerce's limitations in **design customization and features** frustrating, often requiring costly add-ons for expansion. #### What Are Recent G2 Reviews of BigCommerce? **"[Amazing UX and Performance—Built Our BigCommerce Site Fast](https://www.g2.com/survey_responses/bigcommerce-review-12543407)"** **Rating:** 5.0/5.0 stars *— Stephanie D.* [Read full review](https://www.g2.com/survey_responses/bigcommerce-review-12543407) --- **"[A solid (if a little clunky) B2B Choice for smaller b2b organizations that require commerce](https://www.g2.com/survey_responses/bigcommerce-review-8806166)"** **Rating:** 4.0/5.0 stars *— Nicholas W.* [Read full review](https://www.g2.com/survey_responses/bigcommerce-review-8806166) --- #### What Are G2 Users Discussing About BigCommerce? - [Who uses BigCommerce?](https://www.g2.com/discussions/who-uses-bigcommerce) - 1 comment, 1 upvote - [Is BigCommerce like Shopify?](https://www.g2.com/discussions/is-bigcommerce-like-shopify) - 2 comments - [Which is better Shopify or BigCommerce?](https://www.g2.com/discussions/which-is-better-shopify-or-bigcommerce) - 2 comments - [What is BigCommerce platform?](https://www.g2.com/discussions/what-is-bigcommerce-platform) ### 9. [Feedonomics](https://www.g2.com/products/feedonomics/reviews) Feedonomics, powered by Commerce, is a flexible platform for AI-enriched product feed management, optimization, and intelligent order orchestration. It transforms how businesses manage and activate product data across hundreds of channels, from marketplaces and search engines to social commerce and AI-driven discovery. Feedonomics pairs powerful technology and a full-service support team with strategic partnerships across platforms like Amazon, Google, Meta, and TikTok. Brands like Cole Haan, Perry Ellis, Puma, and Revelyst use it to improve ROAS, increase reach, and accelerate revenue growth through unified multi-channel commerce. **Average Rating:** 4.4/5.0 **Total Reviews:** 367 **How Do G2 Users Rate Feedonomics?** - **Has the product been a good partner in doing business?:** 9.1/10 (Category avg: 8.8/10) - **E-commerce Integration:** 8.3/10 (Category avg: 8.5/10) - **Data Transfer Tools:** 7.7/10 (Category avg: 8.1/10) - **What is your organization's estimated ROI on the product (payback period in months)?:** 10/10 (Category avg: 10/10) **Who Is the Company Behind Feedonomics?** - **Seller:** [Commerce](https://www.g2.com/sellers/commerce) - **Company Website:** https://www.commerce.com/ - **Year Founded:** 2009 - **HQ Location:** Austin, TX - **Twitter:** @bigcommerce (65,688 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/poweredbycommerce/ (1,875 employees on LinkedIn®) **Who Uses This Product?** - **Who Uses This:** Digital Marketing Manager, Marketing Manager - **Top Industries:** Retail, Marketing and Advertising - **Company Size:** 55% Mid-Market, 28% Small-Business #### What Are Feedonomics's Pros and Cons? **Pros:** - Customer Support (39 reviews) - Ease of Use (32 reviews) - Feed Management (24 reviews) - Helpful (19 reviews) - Features (16 reviews) **Cons:** - Poor Customer Support (13 reviews) - Complex Usability (10 reviews) - Difficult Learning (10 reviews) - Navigation Issues (9 reviews) - Learning Curve (8 reviews) ### What Do G2 Reviewers Say About Feedonomics? *AI-generated summary from verified user reviews* **Pros:** - The **responsive customer support** of Feedonomics greatly enhances campaign performance and product data feed optimization. - Users appreciate the **ease of use** in Feedonomics, enjoying efficient feed management with minimal issues. - Users value the **responsive support and expertise** from Feedonomics, enhancing their campaign performance and feed optimization. - Users commend Feedonomics for their **outstanding support and commitment** , ensuring optimized product data feeds and successful campaigns. - Users appreciate the **responsive and knowledgeable support** from Feedonomics, enhancing campaign performance and data optimization. **Cons:** - Users report **poor customer support** with inconsistent teams, leading to longer response times and confusion in requests. - Users find the **complex usability** of Feedonomics challenging, especially for those unfamiliar with the interface. - Users find the **difficult learning process** of Feedonomics challenging, requiring external support to navigate effectively. - Users find the **navigation issues** in Feedonomics challenging, complicating the user experience and understanding of the platform. - Users experience a **steep learning curve** with Feedonomics, requiring time and support to master its functionalities. #### What Are Recent G2 Reviews of Feedonomics? **"[Reliable Platform with Excellent Support and Seamless Integrations](https://www.g2.com/survey_responses/feedonomics-review-11571913)"** **Rating:** 5.0/5.0 stars *— Darline B.* [Read full review](https://www.g2.com/survey_responses/feedonomics-review-11571913) --- **"[Feedonomics makes managing your feed for multiple destinations very easy](https://www.g2.com/survey_responses/feedonomics-review-11485632)"** **Rating:** 5.0/5.0 stars *— Schafer P.* [Read full review](https://www.g2.com/survey_responses/feedonomics-review-11485632) --- #### What Are G2 Users Discussing About Feedonomics? - [What does Feedonomics do?](https://www.g2.com/discussions/what-does-feedonomics-do) - [What is feed management?](https://www.g2.com/discussions/feedonomics-what-is-feed-management) - 1 comment - [What does GoDataFeed do?](https://www.g2.com/discussions/feedonomics-what-does-godatafeed-do) - [What is feedonomics used for?](https://www.g2.com/discussions/what-is-feedonomics-used-for) - 1 comment ### 10. [Five9 Intelligent Cloud Contact Center Platform](https://www.g2.com/products/five9-intelligent-cloud-contact-center-platform/reviews) Founded in 2001 and headquartered in San Ramon, California, Five9 has evolved into a global CX leader with over 2,500 customers worldwide. As a pioneer in cloud contact center technology, Five9 serves organizations across industries looking to transform customer experiences through intelligent, personalized interactions. With over 1,400 partners globally and 2,700 employees, Five9 combines deep CX expertise with innovative technology to help brands deliver better business outcomes. The Five9 Intelligent CX Platform provides a comprehensive suite of solutions, including omnichannel engagement, agent assistance, workforce engagement, and AI-powered automation. Five9 Genius AI embeds practical artificial intelligence across the platform, enabling hyper-personalized customer journeys where AI Agents and Human Agents work hand in hand. Our open, cloud-native platform integrates effortlessly with leading CRM and enterprise systems, ensuring businesses can personalize experiences while maximizing operational agility. Five9 transforms CX from fragmented, frustrating experiences into seamless, AI-driven journeys that anticipate customer needs. By combining AI's efficiency with the human touch, businesses can deliver better experiences at lower costs, turning their contact centers from cost centers into strategic assets. With industry-leading reliability (99.999% uptime), deep CX expertise, and a consultative partnership approach, Five9 helps businesses unlock efficiency, boost customer satisfaction, and drive long-term loyalty. With Five9, the New CX Starts Here—where customer joy becomes a driving force for business growth. **Average Rating:** 4.1/5.0 **Total Reviews:** 597 **How Do G2 Users Rate Five9 Intelligent Cloud Contact Center Platform?** - **Has the product been a good partner in doing business?:** 8.6/10 (Category avg: 8.8/10) - **E-commerce Integration:** 6.7/10 (Category avg: 8.5/10) - **Data Transfer Tools:** 7.5/10 (Category avg: 8.1/10) - **What is your organization's estimated ROI on the product (payback period in months)?:** 10/10 (Category avg: 10/10) **Who Is the Company Behind Five9 Intelligent Cloud Contact Center Platform?** - **Seller:** [Five9](https://www.g2.com/sellers/five9) - **Company Website:** https://www.Five9.com - **Year Founded:** 2001 - **HQ Location:** San Ramon, CA - **Twitter:** @Five9 (14,856 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/16827/ (3,058 employees on LinkedIn®) **Who Uses This Product?** - **Who Uses This:** Customer Service Representative - **Top Industries:** Consumer Services, Financial Services - **Company Size:** 55% Mid-Market, 23% Small-Business #### What Are Five9 Intelligent Cloud Contact Center Platform's Pros and Cons? **Pros:** - Ease of Use (118 reviews) - Customer Support (85 reviews) - Helpful (85 reviews) - Features (76 reviews) - Efficiency (62 reviews) **Cons:** - Call Issues (43 reviews) - Complexity (35 reviews) - Missing Features (35 reviews) - Technical Issues (30 reviews) - Poor Customer Support (29 reviews) ### What Do G2 Reviewers Say About Five9 Intelligent Cloud Contact Center Platform? *AI-generated summary from verified user reviews* **Pros:** - Users value the **ease of use** of Five9, highlighting its intuitive interface and seamless integrations. - Users appreciate the **responsive and helpful customer support** from Five9, ensuring their concerns are prioritized and addressed promptly. - Users praise the **excellent customer support** of Five9, highlighting responsiveness and prioritization of their concerns. - Users praise the **excellent support and user-friendly interface** of Five9, enabling seamless integrations and efficient implementation. - Users find the **efficiency** of Five9 enhances workflow, making processes quick and streamlining report generation. **Cons:** - Users report **call issues** due to weak email reporting and slow SMS features, complicating the contact center experience. - Users find the platform's **complexity** challenging due to an outdated UI and a steep learning curve for effective use. - Users note a **lack of customization and missing features** , making the Five9 experience less intuitive and effective. - Users frequently experience **technical issues** like dropped calls and system glitches that disrupt their workflow. - Users often experience **poor customer support** , with slow response times and miscommunication impacting their overall experience. #### What Are Recent G2 Reviews of Five9 Intelligent Cloud Contact Center Platform? **"[Automates Interactions and Enhances Customer Experience](https://www.g2.com/survey_responses/five9-intelligent-cloud-contact-center-platform-review-11682161)"** **Rating:** 5.0/5.0 stars *— José Martín R.* [Read full review](https://www.g2.com/survey_responses/five9-intelligent-cloud-contact-center-platform-review-11682161) --- **"[Five9 a great way to communicate especially when working from home!](https://www.g2.com/survey_responses/five9-intelligent-cloud-contact-center-platform-review-5038340)"** **Rating:** 5.0/5.0 stars *— Widline N.* [Read full review](https://www.g2.com/survey_responses/five9-intelligent-cloud-contact-center-platform-review-5038340) --- #### What Are G2 Users Discussing About Five9 Intelligent Cloud Contact Center Platform? - [What is Five9 used for?](https://www.g2.com/discussions/five9-what-is-five9-used-for) - 2 comments - [What is Five9 used for?](https://www.g2.com/discussions/what-is-five9-used-for) - 1 comment - [What is the best call center software?](https://www.g2.com/discussions/what-is-the-best-call-center-software) - [How much is five9 cost?](https://www.g2.com/discussions/how-much-is-five9-cost) - [Does five9 have a mobile app?](https://www.g2.com/discussions/does-five9-have-a-mobile-app) - 2 comments ### 11. [Sekel Tech](https://www.g2.com/products/sekel-tech/reviews) Sekel Tech is a pioneer in hyperlocal discovery and omni-commerce SaaS solutions, empowering brands, dealers, and stores to drive foot traffic and generate high-quality leads. We help businesses bridge the gap between online discovery and in-store experiences by leveraging advanced technology to deliver targeted, location-based solutions that convert digital interactions into real-world sales. Sekel Tech has successfully generated 4.6 million high-quality calls and form leads quarterly for Fortune 500 brands, achieving an impressive 18-20% leads-to-sales conversion rate. We are SOC2, ISO, and GDPR-compliant to ensure secure data management while building trust with our clients. We deliver measurable, data-driven results that drive success across various industries. At Sekel Tech, we’re redefining the way brands can amplify the channel partners' sales with local audiences, turning digital engagement into tangible business outcomes. Let us help you elevate your brand's presence, increase foot traffic, and boost your sales. **Average Rating:** 5.0/5.0 **Total Reviews:** 12 **How Do G2 Users Rate Sekel Tech?** - **E-commerce Integration:** 9.5/10 (Category avg: 8.5/10) - **Data Transfer Tools:** 9.5/10 (Category avg: 8.1/10) **Who Is the Company Behind Sekel Tech?** - **Seller:** [SEKEL TECHNOLOGIES PVT LTD](https://www.g2.com/sellers/sekel-technologies-pvt-ltd) - **Year Founded:** 2016 - **HQ Location:** Pune, IN - **Twitter:** @SekelTech (31 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/sekel-tech/ (38 employees on LinkedIn®) **Who Uses This Product?** - **Company Size:** 62% Mid-Market, 23% Small-Business #### What Are Sekel Tech's Pros and Cons? **Pros:** - Centralized Management (3 reviews) - Customer Support (2 reviews) - Ease of Use (2 reviews) - Helpful (2 reviews) - App Integration (1 reviews) **Cons:** - Challenges in Starting (2 reviews) - Onboarding Difficulties (2 reviews) - Reporting Issues (1 reviews) - Technical Issues (1 reviews) ### What Do G2 Reviewers Say About Sekel Tech? *AI-generated summary from verified user reviews* **Pros:** - Users appreciate the **centralized management** of Sekel Tech, enabling seamless inventory and marketing management from one platform. - Users praise Sekel Tech's **fantastic customer support** , especially during onboarding and for ongoing assistance with Sellrapp. - Users find Sekel Tech's **ease of use** exceptional, consolidating multiple applications into a simple, daily interface. - Users find the **fantastic support** during onboarding essential for navigating Sekel Tech's tools effectively. - Users appreciate the **support during onboarding** and the integration of Sellrapp in Sekel Tech's app integration. **Cons:** - Users find the **onboarding process time-consuming** due to Google policies, which can delay their setup experience. - Users find the **onboarding process lengthy** , often delayed due to Google policies and setup requirements. - Users experience **delays in onboarding new stores** , which can lead to frustration and impact overall efficiency. - Users note that the **onboarding process can be slow** , causing delays in setting up new stores with Sekel Tech. #### What Are Recent G2 Reviews of Sekel Tech? **"[Easy and Efficient Platform for Business Operations!](https://www.g2.com/survey_responses/sekel-tech-review-11459170)"** **Rating:** 4.5/5.0 stars *— Arpit S.* [Read full review](https://www.g2.com/survey_responses/sekel-tech-review-11459170) --- **"[Smoother connect with better results](https://www.g2.com/survey_responses/sekel-tech-review-11467209)"** **Rating:** 5.0/5.0 stars *— George D.* [Read full review](https://www.g2.com/survey_responses/sekel-tech-review-11467209) --- ### 12. [BetterCommerce](https://www.g2.com/products/bettercommerce/reviews) We offer Headless Commerce solutions to Retailers and D2C Brands. Our suite of Headless commerce APIs & Applications enables rapid change to consumer demands at scale. We offer affordable, easy to use and flexible solutions that work with your existing technology investments and solve your specific problems. This helps our clients to remove technical headaches and regain focus on their core business rather than complex technical integrations. **Average Rating:** 4.8/5.0 **Total Reviews:** 15 **How Do G2 Users Rate BetterCommerce?** - **Has the product been a good partner in doing business?:** 9.7/10 (Category avg: 8.8/10) - **E-commerce Integration:** 10.0/10 (Category avg: 8.5/10) - **Data Transfer Tools:** 8.3/10 (Category avg: 8.1/10) - **What is your organization's estimated ROI on the product (payback period in months)?:** 10/10 (Category avg: 10/10) **Who Is the Company Behind BetterCommerce?** - **Seller:** [BetterCommerce](https://www.g2.com/sellers/bettercommerce) - **Year Founded:** 2015 - **HQ Location:** London, England - **LinkedIn® Page:** https://www.linkedin.com/company/15074021/ (17 employees on LinkedIn®) **Who Uses This Product?** - **Top Industries:** Apparel & Fashion, Retail - **Company Size:** 60% Small-Business, 33% Mid-Market #### What Are BetterCommerce's Pros and Cons? **Pros:** - A/B Testing (1 reviews) - Access Flexibility (1 reviews) - B2B (1 reviews) - B2B Sales (1 reviews) - Comprehensive (1 reviews) **Cons:** - Missing Features (1 reviews) ### What Do G2 Reviewers Say About BetterCommerce? *AI-generated summary from verified user reviews* **Pros:** - Users highlight the **ease of use and integration** with BetterCommerce, enhancing their B2B eCommerce experience significantly. - Users value the **access flexibility** of BetterCommerce, appreciating its integration with various systems and headless options. - Users value the **comprehensive B2B functionalities** of BetterCommerce, praising its ease of integration and robust management systems. - Users value the **comprehensive B2B functionalities** of BetterCommerce, enhancing their eCommerce experience and integration. - Users value the **comprehensive B2B eCommerce functionalities** of BetterCommerce, enhancing ease of use and integration. **Cons:** - Users note the lack of **CRM and Marketplace modules** , which may limit functionality for some businesses. #### What Are Recent G2 Reviews of BetterCommerce? **"[perfect headless commerce suite for fast growing D2C brands](https://www.g2.com/survey_responses/bettercommerce-review-8300341)"** **Rating:** 4.5/5.0 stars *— Verified User in Apparel & Fashion* [Read full review](https://www.g2.com/survey_responses/bettercommerce-review-8300341) --- **"[BetterCommerce stands out for its comprehensive B2B eCommerce functionalities!](https://www.g2.com/survey_responses/bettercommerce-review-10724612)"** **Rating:** 5.0/5.0 stars *— Jason G.* [Read full review](https://www.g2.com/survey_responses/bettercommerce-review-10724612) --- #### What Are G2 Users Discussing About BetterCommerce? - [What is BetterCommerce used for?](https://www.g2.com/discussions/what-is-bettercommerce-used-for) ### 13. [Goflow](https://www.g2.com/products/goflow/reviews) Goflow is a multichannel operating system (MCOS) for serious sellers that need one system to manage orders, inventory, listings, purchasing, shipping, warehouse workflows, and reporting across marketplaces, retail channels, and ecommerce storefronts. As sellers grow, operations become harder to control. Orders come from more channels. Inventory moves across more warehouses. Listings need to stay accurate across marketplaces. Purchasing teams need better replenishment visibility. Warehouse teams need faster fulfillment workflows. Leadership needs clear reporting across the business. Goflow brings these workflows together in one operating system for commerce, helping sellers streamline complexity, reduce manual work, and scale with greater clarity, speed, and control. With Goflow, teams can centralize multichannel order management, synchronize inventory, manage product listings, streamline shipping and fulfillment, support purchasing and replenishment workflows, and track operational performance from one platform. Goflow is built for ecommerce sellers managing high order volume, multiple sales channels, complex fulfillment operations, and growing teams. It supports sellers that have moved beyond basic marketplace tools and need a more unified way to run their business. Sellers use Goflow to reduce disconnected systems, limit manual updates, improve inventory accuracy, reduce overselling risk, speed up fulfillment, and give teams a shared source of truth across commerce operations. Goflow is used for multichannel order management, ecommerce inventory management, marketplace operations, listing management, warehouse fulfillment, shipping workflows, purchasing, replenishment, and operational reporting. Core capabilities include multichannel order management, inventory management, marketplace and listing management, warehouse workflows, shipping, purchasing, replenishment, reporting, and operational visibility. Goflow helps operations, warehouse, purchasing, ecommerce, and leadership teams work from the same system instead of relying on disconnected tools, spreadsheets, and manual handoffs. For serious sellers, operations are not a back-office detail. They are the engine of growth. Goflow gives teams the structure to manage complexity, the visibility to make better decisions, and the control to scale with confidence. **Average Rating:** 4.8/5.0 **Total Reviews:** 104 **How Do G2 Users Rate Goflow?** - **Has the product been a good partner in doing business?:** 9.9/10 (Category avg: 8.8/10) - **E-commerce Integration:** 10.0/10 (Category avg: 8.5/10) - **Data Transfer Tools:** 10.0/10 (Category avg: 8.1/10) - **What is your organization's estimated ROI on the product (payback period in months)?:** 6.5/10 (Category avg: 10/10) **Who Is the Company Behind Goflow?** - **Seller:** [Goflow](https://www.g2.com/sellers/goflow) - **Year Founded:** 2011 - **HQ Location:** Jersey City, US - **LinkedIn® Page:** https://www.linkedin.com/company/goflow-app-llc/about (28 employees on LinkedIn®) **Who Uses This Product?** - **Who Uses This:** CEO, Manager - **Top Industries:** Retail, Consumer Goods - **Company Size:** 72% Small-Business, 18% Mid-Market #### What Are Goflow's Pros and Cons? **Pros:** - Ease of Use (26 reviews) - Easy Integration (10 reviews) - Easy Integrations (10 reviews) - Simple (10 reviews) - Customer Support (9 reviews) **Cons:** - Missing Features (7 reviews) - Limitations (5 reviews) - Inventory Management (4 reviews) - Poor Customer Support (4 reviews) - Access Issues (3 reviews) ### What Do G2 Reviewers Say About Goflow? *AI-generated summary from verified user reviews* **Pros:** - Users love the **ease of use** of Goflow, making navigation and integration seamless for their e-commerce needs. - Users praise the **easy integration** with various platforms, making workflows seamless and efficient. - Users value the **easy integrations** with multiple platforms, enhancing their experience and streamlining workflows. - Users praise Goflow for its **user-friendly interface** , simplifying complex workflows and enhancing operational efficiency. - Users praise Goflow for its **responsive and supportive customer service** , ensuring a smooth and efficient experience. **Cons:** - Users feel that Goflow is missing **essential features** , limiting its overall effectiveness and potential for improvement. - Users express frustration over **limited API functionality** and the lack of automatic product mapping in Goflow. - Users find the **inventory stock report limitations** frustrating, especially with the lack of historical data and convenience features. - Users express concerns about **poor customer support** , highlighting slow response times and difficulty reaching assistance. - Users find **access issues** frustrating, as product searches and opening new tabs are difficult to manage. #### What Are Recent G2 Reviews of Goflow? **"[Easy to use and packed full of options!!](https://www.g2.com/survey_responses/goflow-review-10515371)"** **Rating:** 5.0/5.0 stars *— Jeffrey N.* [Read full review](https://www.g2.com/survey_responses/goflow-review-10515371) --- **"[Target integration a breeze!](https://www.g2.com/survey_responses/goflow-review-10526827)"** **Rating:** 5.0/5.0 stars *— Mendy E.* [Read full review](https://www.g2.com/survey_responses/goflow-review-10526827) --- ### 14. [Centra](https://www.g2.com/products/centra/reviews) Centra is a headless, SaaS e-commerce platform for medium to enterprise-sized fashion and lifestyle brands running a Direct-to-Consumer and/or wholesale ecommerce business towards the global market. The Centra platform is built from a fashion and lifestyle brands perspective since day one, and is packed with smart and impactful features for brands within this segment – without compromizing on the flexibility expected from a headless e-commerce software. This approach makes it possible to build powerful and scalable ecommerce experiences, distributed across unlimited sales channels and markets – while maintaining a very low total cost of ownership. **Average Rating:** 4.8/5.0 **Total Reviews:** 69 **How Do G2 Users Rate Centra?** - **Has the product been a good partner in doing business?:** 9.6/10 (Category avg: 8.8/10) - **E-commerce Integration:** 8.3/10 (Category avg: 8.5/10) - **Data Transfer Tools:** 7.8/10 (Category avg: 8.1/10) - **What is your organization's estimated ROI on the product (payback period in months)?:** 10/10 (Category avg: 10/10) **Who Is the Company Behind Centra?** - **Seller:** [Centra](https://www.g2.com/sellers/centra) - **Year Founded:** 2016 - **HQ Location:** Stockholm, SE - **LinkedIn® Page:** https://www.linkedin.com/company/centra-commerce (313 employees on LinkedIn®) **Who Uses This Product?** - **Top Industries:** Apparel & Fashion, Retail - **Company Size:** 72% Small-Business, 28% Mid-Market #### What Are Recent G2 Reviews of Centra? **"[Leading system to drive headless E-Com sites](https://www.g2.com/survey_responses/centra-review-8767933)"** **Rating:** 5.0/5.0 stars *— Marina L.* [Read full review](https://www.g2.com/survey_responses/centra-review-8767933) --- **"[Robust Sandbox](https://www.g2.com/survey_responses/centra-review-8634047)"** **Rating:** 5.0/5.0 stars *— Verified User in Sporting Goods* [Read full review](https://www.g2.com/survey_responses/centra-review-8634047) --- #### What Are G2 Users Discussing About Centra? - [What is Centra used for?](https://www.g2.com/discussions/what-is-centra-used-for) ### 15. [SleekFlow](https://www.g2.com/products/sleekflow/reviews) SleekFlow is an AI Suite for Revenue-Driving Conversations. Trusted by over 2,000 enterprises across 70+ countries, we unify WhatsApp, Instagram, Messenger, SMS, Website Live Chat, Email, Call, and beyond into a complete AI operating system. At the core of SleekFlow is AgentFlow, an AI GTM workforce that learns and improves relentlessly. The platform features a unique self-healing knowledge base that observes conversational patterns and identifies data gaps, surfacing one-click fixes for human approval. Beyond automation, SleekFlow’s AI acts as an unbiased data analyst, revealing deep business insights from your real customers’ conversations. From first-click conversion to long-term retention, SleekFlow is redefining the B2C relationship and turning every conversation into a data-backed growth opportunity. Headquartered in Singapore with a global presence in Hong Kong, Malaysia, Indonesia, Brazil, the UAE and the US, SleekFlow is backed by $23.5M in funding from tier-one investors including Tiger Global, Atinum Investment, AEF Greater Bay Area Fund (managed by Gobi Partners GBA and Transcend Capital Partners) Moses Tsang (Former General Partner of Goldman Sachs Group and Chairman of Goldman Sachs (Asia) LLC) and Mars Growth Capital. For more information, visit sleekflow.io. **Average Rating:** 4.6/5.0 **Total Reviews:** 200 **How Do G2 Users Rate SleekFlow?** - **Has the product been a good partner in doing business?:** 8.8/10 (Category avg: 8.8/10) - **What is your organization's estimated ROI on the product (payback period in months)?:** 10/10 (Category avg: 10/10) **Who Is the Company Behind SleekFlow?** - **Seller:** [SleekFlow](https://www.g2.com/sellers/sleekflow) - **Company Website:** https://sleekflow.io/ - **Year Founded:** 2019 - **HQ Location:** Singapore, SG - **Twitter:** @sleekflow_io (174 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/sleekflow (204 employees on LinkedIn®) **Who Uses This Product?** - **Who Uses This:** Director, Founder - **Top Industries:** Retail, Health, Wellness and Fitness - **Company Size:** 74% Small-Business, 20% Mid-Market #### What Are SleekFlow's Pros and Cons? **Pros:** - Ease of Use (42 reviews) - Customer Support (34 reviews) - Efficiency (29 reviews) - Automation (28 reviews) - Features (25 reviews) **Cons:** - Expensive (23 reviews) - Limited Features (18 reviews) - Missing Features (14 reviews) - Slow Loading (10 reviews) - Limited Customization (9 reviews) ### What Do G2 Reviewers Say About SleekFlow? *AI-generated summary from verified user reviews* **Pros:** - Users praise the **ease of use** of SleekFlow, highlighting its intuitive setup and helpful AI features. - Users appreciate the **excellent customer support** from SleekFlow, praising its prompt responses and helpful guidance. - Users find **excellent efficiency** in managing customer inquiries and lead conversions with SleekFlow's smart automation features. - Users enjoy the **automation features** of SleekFlow, which simplify routine tasks and enhance communication efficiency. - Users praise the **AI agent's efficiency** in lead qualification and seamless customer communication enhancements of SleekFlow. **Cons:** - Users find the add-on to be **expensive** and suggest it should be more accessible within the main plan. - Users find the **limited features** of SleekFlow restrictive, affecting their overall productivity and experience. - Users note **missing features** , such as tracking flowchart responses and editing sent messages, impacting overall usability. - Users frequently report experiencing **slow loading** issues with SleekFlow, causing frustration and hindering effective communication. - Users note the **limited customization** options in SleekFlow, desiring more flexibility and advanced features for their needs. #### What Are Recent G2 Reviews of SleekFlow? **"[SleekFlow’s AI and Intuitive UX Make Agent Replies Faster and Easier](https://www.g2.com/survey_responses/sleekflow-review-12644419)"** **Rating:** 5.0/5.0 stars *— Anson L.* [Read full review](https://www.g2.com/survey_responses/sleekflow-review-12644419) --- **"[SleekFlow Streamlined Our DMs and Boosted Productivity](https://www.g2.com/survey_responses/sleekflow-review-12673937)"** **Rating:** 5.0/5.0 stars *— Yik Wang C.* [Read full review](https://www.g2.com/survey_responses/sleekflow-review-12673937) --- #### What Are G2 Users Discussing About SleekFlow? - [What is SleekFlow used for?](https://www.g2.com/discussions/what-is-sleekflow-used-for) ### 16. [Linnworks](https://www.g2.com/products/linnworks/reviews) Linnworks uncomplicates your order and inventory management. With hundreds of integrations, our platform enables you to expand, automate and control every piece of your ecommerce operation from one central hub. Build the perfect set of automation rules to streamline the sorting, prioritization and routing of every incoming order, no matter your setup complexity. Sync your inventory in real-time across all your marketplaces and eliminate oversells for good. Empower pickers with digital picklists and built-in quality control functionality for faster, more accurate fulfillment. Add or modify listings in bulk. Pull all your data into one place for the most comprehensive reporting and unmatched forecasting. The list goes on. To put it simply, Linnworks is here to make managing your commerce operation easier than ever. **Average Rating:** 4.3/5.0 **Total Reviews:** 100 **How Do G2 Users Rate Linnworks?** - **Has the product been a good partner in doing business?:** 8.1/10 (Category avg: 8.8/10) - **E-commerce Integration:** 8.7/10 (Category avg: 8.5/10) - **Data Transfer Tools:** 8.0/10 (Category avg: 8.1/10) - **What is your organization's estimated ROI on the product (payback period in months)?:** 10/10 (Category avg: 10/10) **Who Is the Company Behind Linnworks?** - **Seller:** [LinnSystems](https://www.g2.com/sellers/linnsystems) - **Company Website:** https://www.linnworks.com - **Year Founded:** 2005 - **HQ Location:** Chichester, West Sussex - **Twitter:** @LINNWORKS (2,610 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/2608676/ (210 employees on LinkedIn®) **Who Uses This Product?** - **Who Uses This:** Director - **Top Industries:** Retail, Automotive - **Company Size:** 87% Small-Business, 15% Mid-Market #### What Are Linnworks's Pros and Cons? **Pros:** - Ease of Use (6 reviews) - Inventory Management (6 reviews) - Efficiency Improvement (5 reviews) - Platform Versatility (5 reviews) - Order Management (4 reviews) **Cons:** - Difficult Learning (3 reviews) - Long Waiting Times (3 reviews) - Poor Customer Support (3 reviews) - Slow Service (3 reviews) - Complex Usability (2 reviews) ### What Do G2 Reviewers Say About Linnworks? *AI-generated summary from verified user reviews* **Pros:** - Users find Linnworks to be highly **user-friendly** , streamlining operations and enhancing overall efficiency effortlessly. - Users appreciate the **centralized operations and automation** of Linnworks, enhancing efficiency and customer experience. - Users value the **efficiency improvement** of Linnworks, streamlining operations and enhancing decision-making through automation and analytics. - Users appreciate the **platform versatility** of Linnworks, enhancing operations across multiple marketplaces seamlessly and efficiently. - Users value the **efficient order management** of Linnworks, enhancing operations and simplifying complex processes for better performance. **Cons:** - Users find the **difficult learning curve** of Linnworks daunting, especially for new users navigating the complex interface. - Users report **long waiting times** for Linnworks support, creating frustration and hindering effective issue resolution. - Users experience **poor customer support** , with slow response times and unresolved issues that hinder their operations. - Users frequently experience **slow service** from Linnworks' support team, leading to frustration and unresolved issues. - Users find Linnworks' interface **complex and overwhelming** , especially for newcomers, impacting overall usability. #### What Are Recent G2 Reviews of Linnworks? **"[Total Order Visibility for Faster, More Accurate Customer Support](https://www.g2.com/survey_responses/linnworks-review-12828106)"** **Rating:** 4.5/5.0 stars *— Manon O.* [Read full review](https://www.g2.com/survey_responses/linnworks-review-12828106) --- **"[Linnworks Centralises Multi-Channel Operations and Scales with Ease](https://www.g2.com/survey_responses/linnworks-review-12908601)"** **Rating:** 4.5/5.0 stars *— Connor D.* [Read full review](https://www.g2.com/survey_responses/linnworks-review-12908601) --- #### What Are G2 Users Discussing About Linnworks? - [How do I link Linnworks to Shopify?](https://www.g2.com/discussions/how-do-i-link-linnworks-to-shopify) - [Where is Linnworks based?](https://www.g2.com/discussions/where-is-linnworks-based) - [Who owns Linnworks?](https://www.g2.com/discussions/who-owns-linnworks) - [Is Linnworks an ERP?](https://www.g2.com/discussions/is-linnworks-an-erp) - 1 comment ### 17. [Magento Open Source](https://www.g2.com/products/magento-open-source/reviews) Magento Open Source is a robust, PHP-based e-commerce platform that empowers businesses to create and manage online stores with flexibility and control. Initially developed by Varien Inc. and now maintained by Adobe Inc., it offers a comprehensive suite of tools for merchants to build customized digital storefronts. With its modular architecture, Magento Open Source supports extensive customization, allowing businesses to tailor their online presence to meet specific needs. The platform's scalability makes it suitable for a wide range of enterprises, from small startups to large multinational corporations. Key Features and Functionality: - Catalog Management: Supports various product types, including simple, configurable, grouped, bundled, and virtual products, enabling merchants to manage extensive inventories efficiently. - Promotions and Pricing: Offers advanced pricing rules and promotions, such as discounts, coupons, and special offers, to enhance customer engagement and boost sales. - Search Engine Optimization (SEO): Provides tools to optimize product pages and content for search engines, improving visibility and driving organic traffic. - Progressive Web Application (PWA) Support: Facilitates the development of PWAs, ensuring fast, responsive, and app-like experiences for users across various devices. - Extension Marketplace: Access to a vast marketplace of third-party extensions and templates allows for further customization and functionality enhancements. Primary Value and Solutions: Magento Open Source addresses the need for a flexible and scalable e-commerce solution that can adapt to the unique requirements of diverse businesses. By offering a customizable platform with a rich set of features, it enables merchants to create engaging and personalized shopping experiences for their customers. The open-source nature of Magento fosters a collaborative community, providing continuous improvements, security updates, and a wealth of resources for users. This ensures that businesses can maintain a competitive edge in the ever-evolving digital marketplace. **Average Rating:** 4.0/5.0 **Total Reviews:** 235 **How Do G2 Users Rate Magento Open Source?** - **Has the product been a good partner in doing business?:** 7.8/10 (Category avg: 8.8/10) - **E-commerce Integration:** 8.9/10 (Category avg: 8.5/10) - **Data Transfer Tools:** 8.7/10 (Category avg: 8.1/10) - **What is your organization's estimated ROI on the product (payback period in months)?:** 10/10 (Category avg: 10/10) **Who Is the Company Behind Magento Open Source?** - **Seller:** [Adobe](https://www.g2.com/sellers/adobe) - **Year Founded:** 1982 - **HQ Location:** San Jose, CA - **Twitter:** @Adobe (956,842 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/1480/ (42,087 employees on LinkedIn®) - **Ownership:** NASDAQ:ADBE **Who Uses This Product?** - **Who Uses This:** Web Developer, Owner - **Top Industries:** Information Technology and Services, Retail - **Company Size:** 65% Small-Business, 28% Mid-Market #### What Are Magento Open Source's Pros and Cons? **Pros:** - Ease of Use (6 reviews) - Customization (5 reviews) - E-commerce Services (5 reviews) - Customizability (4 reviews) - Flexibility (4 reviews) **Cons:** - Learning Curve (6 reviews) - Developer Dependency (4 reviews) - Expensive (4 reviews) - High Complexity (3 reviews) - Update Issues (3 reviews) ### What Do G2 Reviewers Say About Magento Open Source? *AI-generated summary from verified user reviews* **Pros:** - Users appreciate the **ease of use** of Magento Open Source, highlighting its user-friendly interface and integration capability. - Users value the **unparalleled flexibility and customization** of Magento Open Source, allowing tailored solutions for unique business needs. - Users appreciate the **flexibility and powerful features** of Magento Open Source, making it ideal for small businesses. - Users value the **extensive customizability** of Magento Open Source, allowing tailored solutions for unique eCommerce needs. - Users value the **extreme flexibility** of Magento Open Source, allowing for tailored eCommerce solutions to meet unique business needs. **Cons:** - Users note a **steep learning curve** with Magento Open Source, requiring significant technical support and expertise. - Users find Magento Open Source requires extensive **developer dependency** , complicating maintenance and basic functionality management. - Users find Magento Open Source to be **too expensive** , with high hosting fees and costly technical issues draining resources. - Users struggle with the **high complexity** of Magento Open Source, leading to consistent technical issues and significant costs. - Users are frustrated by **update issues** that break functionality and lead to high maintenance costs and developer dependency. #### What Are Recent G2 Reviews of Magento Open Source? **"[Full Control for Multi-Market E-commerce](https://www.g2.com/survey_responses/magento-open-source-review-12548140)"** **Rating:** 5.0/5.0 stars *— Yelsy M A.* [Read full review](https://www.g2.com/survey_responses/magento-open-source-review-12548140) --- **"[Best Open-Source eCommerce Platform—Payments, Shipping, and Analytics Ready](https://www.g2.com/survey_responses/magento-open-source-review-12727185)"** **Rating:** 5.0/5.0 stars *— Danish A.* [Read full review](https://www.g2.com/survey_responses/magento-open-source-review-12727185) --- #### What Are G2 Users Discussing About Magento Open Source? - [What is Magento Open Source used for?](https://www.g2.com/discussions/what-is-magento-open-source-used-for) - 2 comments - [What is the difference between Magento Open Source and Magento commerce?](https://www.g2.com/discussions/what-is-the-difference-between-magento-open-source-and-magento-commerce) - [Is Magento open source free?](https://www.g2.com/discussions/is-magento-open-source-free) - 1 comment - [How use Magento open source?](https://www.g2.com/discussions/how-use-magento-open-source) - [What is Magento open source?](https://www.g2.com/discussions/what-is-magento-open-source) ### 18. [Syncware](https://www.g2.com/products/syncware-syncware/reviews) Automation software to sync orders, shipments, and inventory for multi-channel consumer product brands **Average Rating:** 4.5/5.0 **Total Reviews:** 54 **How Do G2 Users Rate Syncware?** - **Has the product been a good partner in doing business?:** 10.0/10 (Category avg: 8.8/10) - **What is your organization's estimated ROI on the product (payback period in months)?:** 10/10 (Category avg: 10/10) **Who Is the Company Behind Syncware?** - **Seller:** [Syncware](https://www.g2.com/sellers/syncware-658acaa5-cb1b-4ed7-be67-52307277b04d) - **Year Founded:** 2006 - **HQ Location:** Park City, US - **LinkedIn® Page:** https://www.linkedin.com/company/getsyncware (18 employees on LinkedIn®) **Who Uses This Product?** - **Company Size:** 83% Small-Business, 2% Mid-Market #### What Are Syncware's Pros and Cons? **Pros:** - Customer Support (9 reviews) - Solutions (8 reviews) - Ease of Use (6 reviews) - Helpful (5 reviews) - Order Management (4 reviews) **Cons:** - Billing Issues (3 reviews) - Expensive (3 reviews) - Extra Charges (3 reviews) - Manual Processes (3 reviews) - Order Management Issues (3 reviews) ### What Do G2 Reviewers Say About Syncware? *AI-generated summary from verified user reviews* **Pros:** - Users appreciate the **immediate responsiveness and attention to detail** of Syncware's customer support, making tasks seamless. - Users commend the **immediate responsiveness and attention to detail** of Syncware, ensuring tasks are completed efficiently. - Users find the **ease of use** of Syncware remarkable, enhanced by exceptional support from the team. - Users highly value the **super helpful customer service** from Airhouse, particularly praising the responsiveness and support from their team. - Users value the **immediate responsiveness and efficient order management** of Syncware, ensuring smooth fulfillment experiences. **Cons:** - Users often face **billing issues** with Syncware, citing overcharges and lack of support for resolving invoicing problems. - Users express frustration over the **expensive pricing** , citing overcharges and poor service as major issues in 2023. - Users face significant **extra charges** from Syncware, citing overbilling and lack of clear justification for costs. - Users struggle with **manual processes** due to frequent technical failures, complicating operations and increasing workload unnecessarily. - Users report encountering significant **order management issues** , with frustrations over invoicing and lack of customer support. #### What Are Recent G2 Reviews of Syncware? **"[Easiest way to stand up your fulfillment when launching an E-commerce business](https://www.g2.com/survey_responses/syncware-review-7227614)"** **Rating:** 5.0/5.0 stars *— Anne M.* [Read full review](https://www.g2.com/survey_responses/syncware-review-7227614) --- **"[The Best For A New Company](https://www.g2.com/survey_responses/syncware-review-8159241)"** **Rating:** 4.0/5.0 stars *— Mikey G.* [Read full review](https://www.g2.com/survey_responses/syncware-review-8159241) --- ### 19. [Emporix](https://www.g2.com/products/emporix/reviews) Emporix is a next-generation commerce platform designed to orchestrate and automate complex, process-driven commerce needs for B2B and sophisticated B2C businesses. This innovative platform addresses the challenges faced by modern enterprises in managing intricate workflows, enabling them to streamline operations and enhance overall efficiency. At the core of Emporix lies the AI-driven Orchestration Engine, a no-code layer that simplifies the creation and management of workflows, significantly reducing the reliance on custom coding. Emporix caters to a diverse range of businesses, particularly those with intricate operational requirements. Its target audience includes leading brands and organizations that require robust solutions for managing real-time inventory visibility, experience management, and back-office processes such as invoice reconciliation. By automating these critical workflows, Emporix allows businesses to focus on their core competencies while ensuring that their commerce operations run smoothly and efficiently. The platform's integration capabilities are a notable feature, as it seamlessly connects with modern technologies like Storyblok, Alokai, Algolia and more than 1,700 other systems. This interoperability enhances operational efficiency, lowers costs, and optimizes the customer experience by providing a cohesive ecosystem for commerce activities. Businesses can leverage these integrations to create a more responsive and agile operational framework, allowing them to adapt to changing market demands and customer expectations. Emporix also emphasizes rapid time-to-value, ensuring that clients can implement the platform with minimal disruption to their existing operations. The composable architecture enables organizations to adopt a flexible and scalable infrastructure, making it particularly suitable for companies facing complex operational demands. This adaptability allows businesses to evolve their commerce strategies without being hindered by rigid systems, fostering innovation and growth. Overall, Emporix stands out in the commerce platform category by offering a comprehensive solution that combines orchestration, automation, and integration. Its unique features empower businesses to navigate the complexities of modern commerce while enhancing operational efficiency and customer satisfaction. **Average Rating:** 4.7/5.0 **Total Reviews:** 25 **How Do G2 Users Rate Emporix?** - **Has the product been a good partner in doing business?:** 9.7/10 (Category avg: 8.8/10) - **E-commerce Integration:** 9.4/10 (Category avg: 8.5/10) - **Data Transfer Tools:** 9.0/10 (Category avg: 8.1/10) - **What is your organization's estimated ROI on the product (payback period in months)?:** 10/10 (Category avg: 10/10) **Who Is the Company Behind Emporix?** - **Seller:** [emporix](https://www.g2.com/sellers/emporix) - **Year Founded:** 2015 - **HQ Location:** Stuttgart, DE - **LinkedIn® Page:** https://www.linkedin.com/company/emporix/ (39 employees on LinkedIn®) **Who Uses This Product?** - **Top Industries:** Information Technology and Services - **Company Size:** 67% Small-Business, 26% Mid-Market #### What Are Emporix's Pros and Cons? **Pros:** - Customizability (3 reviews) - Customization (3 reviews) - E-commerce Integration (2 reviews) - Features (2 reviews) - Flexibility (2 reviews) **Cons:** - Complex Setup (2 reviews) - Expensive (2 reviews) - API Limitations (1 reviews) - Difficult Customization (1 reviews) - Difficult Learning Curve (1 reviews) ### What Do G2 Reviewers Say About Emporix? *AI-generated summary from verified user reviews* **Pros:** - Users appreciate the **customizability** of Emporix, allowing tailored solutions to meet unique business needs and workflows. - Users appreciate the **customization options** of Emporix, allowing tailored solutions for specific business needs and workflows. - Users highlight the **flexibility and scalability** of Emporix, enabling tailored e-commerce solutions for diverse business needs. - Users value the **flexible and scalable features** of Emporix, enabling customized solutions for diverse eCommerce needs. - Users value the **flexibility** of Emporix, allowing tailored features that adapt to specific business needs and growth. **Cons:** - Users find the **complex setup** of Emporix challenging, particularly for smaller businesses with limited resources. - Users find Emporix to be **expensive** , especially challenging for small businesses due to high costs and complexity. - Users note the **steep learning curve** with Emporix, requiring a tech-savvy team for proper utilization. - Users find the **difficult customization** in Emporix, especially with navigation limitations, frustrating during their experience. - Users note a **difficult learning curve** for Emporix, requiring a tech-savvy team for effective implementation. #### What Are Recent G2 Reviews of Emporix? **"[Very intuitive for a new user after initial setup](https://www.g2.com/survey_responses/emporix-review-10520791)"** **Rating:** 4.5/5.0 stars *— Shalini S.* [Read full review](https://www.g2.com/survey_responses/emporix-review-10520791) --- **"[My Authentic Review for Emporix](https://www.g2.com/survey_responses/emporix-review-10627333)"** **Rating:** 5.0/5.0 stars *— Fadia F.* [Read full review](https://www.g2.com/survey_responses/emporix-review-10627333) --- #### What Are G2 Users Discussing About Emporix? - [What is emporix used for?](https://www.g2.com/discussions/what-is-emporix-used-for) - 1 comment ### 20. [Productsup](https://www.g2.com/products/productsup/reviews) Productsup is a global leader in enterprise feed management and product content syndication. Founded in 2010 and headquartered in Berlin, Germany, the company operates across major markets including the US, UK, Germany, the Netherlands, and Australia. Trusted by more than 1,000 businesses—among them global giants like L'Oréal, ALDI, Sephora, and PUMA—Productsup processes more than 2 trillion products each month, surpassing the monthly data requests handled by Google Search. Privately held and backed by leading investors, such as Nordwind Capital and Bregal Milestone, Productsup empowers enterprise-level businesses to meet the demands of modern commerce with speed, agility, and precision. The Productsup platform powers the entire product content journey—from onboarding and standardizing supplier data to optimizing and syndicating content across more than 2,500 channels, including marketplaces, retailers, social media platforms, and data pools. Designed for complex, global operations, the platform supports multi-language, multi-brand, and multi-geo requirements, offering unmatched scalability and performance. Core use cases include feed management for advertising, marketplace integration, supplier onboarding, and product content syndication. With deep integrations to channels like Amazon, Meta, TikTok, and Google, along with AI-driven workflows, customizable automation, and real-time analytics, Productsup helps businesses scale efficiently while ensuring high-quality, channel-ready content. Productsup solves one of the most pressing challenges in digital commerce: delivering consistent, engaging product experiences across every customer touchpoint. By centralizing all feed management and syndication operations into a single platform, it accelerates time-to-market, reduces operational costs, increases ROI, and expands global reach. Whether managing millions of SKUs or launching products across dozens of countries, businesses rely on Productsup to maintain data accuracy, brand consistency, and performance agility. As the only platform supporting all major use cases in one solution, Productsup offers a strategic advantage for businesses aiming to thrive in an increasingly complex and fragmented commerce landscape. **Average Rating:** 4.4/5.0 **Total Reviews:** 30 **How Do G2 Users Rate Productsup?** - **Has the product been a good partner in doing business?:** 8.6/10 (Category avg: 8.8/10) - **E-commerce Integration:** 10.0/10 (Category avg: 8.5/10) - **Data Transfer Tools:** 9.2/10 (Category avg: 8.1/10) - **What is your organization's estimated ROI on the product (payback period in months)?:** 10/10 (Category avg: 10/10) **Who Is the Company Behind Productsup?** - **Seller:** [Productsup](https://www.g2.com/sellers/productsup) - **Company Website:** https://www.productsup.com/?utm_campaign=11835248-2025-G2-profile&utm_source=G2 - **Year Founded:** 2010 - **HQ Location:** Berlin, Germany - **Twitter:** @productsup (1,051 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/productsup/posts/?feedView=all (210 employees on LinkedIn®) **Who Uses This Product?** - **Top Industries:** Retail, Apparel & Fashion - **Company Size:** 42% Enterprise, 35% Mid-Market #### What Are Productsup's Pros and Cons? **Pros:** - Customer Support (4 reviews) - Ease of Use (4 reviews) - Reliability (4 reviews) - Data Management (3 reviews) - Features (3 reviews) **Cons:** - Missing Features (2 reviews) - Slow Loading (2 reviews) - Slow Performance (2 reviews) - Complexity (1 reviews) - Complex System Design (1 reviews) ### What Do G2 Reviewers Say About Productsup? *AI-generated summary from verified user reviews* **Pros:** - Users commend the **quick and helpful customer support** of Productsup, enhancing their overall experience with the tool. - Users appreciate the **ease of use** of Productsup, finding the interface intuitive and efficient for managing data. - Users value the **reliability** of Productsup, benefiting from consistent performance and excellent customer support in daily operations. - Users appreciate the **efficient data management** of Productsup, enabling quick updates and consistent information across channels. - Users appreciate the **versatile features** of Productsup, which enhance scalability and streamline data management across multiple channels. **Cons:** - Users find the **lack of individual export scheduling** and slow processing during operations a significant drawback of Productsup. - Users experience **slow loading times** during data processing, which can interrupt workflow and efficiency. - Users experience **slow performance** with Productsup during data processing, leading to delays in their workflow. - Users experience **complexity-related slowdowns** with Productsup, especially during data processing for intricate accounts. - Users find that the **complex system design** can lead to slow performance during data processing, affecting workflow. #### What Are Recent G2 Reviews of Productsup? **"[Powerful A/B Testing and Feed Setup for GMC](https://www.g2.com/survey_responses/productsup-review-12841985)"** **Rating:** 4.0/5.0 stars *— Denny L.* [Read full review](https://www.g2.com/survey_responses/productsup-review-12841985) --- **"[Effortless Data Management with Stellar Support](https://www.g2.com/survey_responses/productsup-review-13035827)"** **Rating:** 5.0/5.0 stars *— Johannes Sælsen N.* [Read full review](https://www.g2.com/survey_responses/productsup-review-13035827) --- #### What Are G2 Users Discussing About Productsup? - [What is feed management?](https://www.g2.com/discussions/what-is-feed-management) - [What does GoDataFeed do?](https://www.g2.com/discussions/productsup-what-does-godatafeed-do) - [Who owns Productsup?](https://www.g2.com/discussions/who-owns-productsup) ### 21. [Pipe17](https://www.g2.com/products/pipe17/reviews) Pipe17 is the AI-Native Order Operations Platform that unifies orders, inventory, products and fulfillments across selling channels (DTC, B2B, retail and agentic), ERPs and fulfillment locations. Backed by GLP Capital, LFX Ventures and Blumberg Capital, Pipe17 helps innovative brands like Allbirds, Wyze and MaryRuth Organics, and leading 3PLs like FedEx, Radial and Ryder eliminate operational chaos, accelerate time-to-market and scale profitably. **Average Rating:** 4.6/5.0 **Total Reviews:** 29 **How Do G2 Users Rate Pipe17?** - **Has the product been a good partner in doing business?:** 9.6/10 (Category avg: 8.8/10) - **E-commerce Integration:** 9.7/10 (Category avg: 8.5/10) - **Data Transfer Tools:** 9.4/10 (Category avg: 8.1/10) - **What is your organization's estimated ROI on the product (payback period in months)?:** 7.3/10 (Category avg: 10/10) **Who Is the Company Behind Pipe17?** - **Seller:** [Pipe17](https://www.g2.com/sellers/pipe17) - **Year Founded:** 2019 - **HQ Location:** Seattle, US - **Twitter:** @Pipe17Inc (277 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/Pipe17 (67 employees on LinkedIn®) **Who Uses This Product?** - **Top Industries:** Consumer Goods, Retail - **Company Size:** 69% Small-Business, 28% Mid-Market #### What Are Pipe17's Pros and Cons? **Pros:** - Order Management (8 reviews) - Customer Support (7 reviews) - Easy Integrations (7 reviews) - Ease of Use (5 reviews) - Inventory Management (5 reviews) **Cons:** - Expensive (3 reviews) - Difficult Customization (2 reviews) - Pricing Issues (2 reviews) - Software Bugs (2 reviews) - Technical Issues (2 reviews) ### What Do G2 Reviewers Say About Pipe17? *AI-generated summary from verified user reviews* **Pros:** - Users appreciate the **easy integration and powerful order routing** features of Pipe17, enhancing team efficiency and management. - Users praise the **prompt and knowledgeable customer support** of Pipe17, enhancing their overall experience and integration success. - Users find the **easy integrations** with platforms like Shopify and Amazon MCF straightforward and efficient for their needs. - Users find Pipe17 to be very **easy to use** , praising its straightforward integration and supportive staff. - Users value the **flexible inventory management** of Pipe17, enabling efficient handling of multi-channel e-commerce operations. **Cons:** - Users find Pipe17 to be **expensive** , raising concerns about its value relative to its performance and features. - Users find that **difficult customization** in Pipe17 limits their ability to tailor the platform effectively to their needs. - Users note that **pricing issues** arise due to high costs, especially in countries like India due to exchange rates. - Users experience frequent **software bugs** with Pipe17, causing significant operational issues and delays in order processing. - Users experience **technical issues** with Pipe17, including bugs, inconsistent support, and ERP integration problems. #### What Are Recent G2 Reviews of Pipe17? **"[The ultimate answer for data connectivity and order routing](https://www.g2.com/survey_responses/pipe17-review-10843925)"** **Rating:** 5.0/5.0 stars *— Dan K.* [Read full review](https://www.g2.com/survey_responses/pipe17-review-10843925) --- **"[Spreadsheet Killer](https://www.g2.com/survey_responses/pipe17-review-11357250)"** **Rating:** 5.0/5.0 stars *— Victoria S.* [Read full review](https://www.g2.com/survey_responses/pipe17-review-11357250) --- #### What Are G2 Users Discussing About Pipe17? - [What is Pipe17 used for?](https://www.g2.com/discussions/what-is-pipe17-used-for) ### 22. [ChannelApe](https://www.g2.com/products/channelape/reviews) Strategic Inventory Management Software for Commerce Three core products: 1. Insights - Dashboard, Reports and Alerts built for Omnichannel Brands Know exactly what you have where and why. Business Intelligence built for commerce. Reports around orders, fulfillments, inventory, and product performance. 2. Workflows Workflows brings a drag-n-drop UI and message based integration workflows to your fingertips. No more "black-box" integration. Simplify end-to-end integration using a library of prebuilt industry workflows to rapidly connect external trading partners with all your files, apps, and processes. 3. Playbook Library of inventory orchestration rules will help you automate things like presell, reserves, effective and expirations. Order orchestration rules with things like fraud filtering, VIP tags, routing, split-shipping, label selection, maturity periods, order edits, per channel shipment rules, and so much more. **Average Rating:** 4.8/5.0 **Total Reviews:** 11 **How Do G2 Users Rate ChannelApe?** - **Has the product been a good partner in doing business?:** 10.0/10 (Category avg: 8.8/10) - **What is your organization's estimated ROI on the product (payback period in months)?:** 3.3/10 (Category avg: 10/10) **Who Is the Company Behind ChannelApe?** - **Seller:** [ChannelApe](https://www.g2.com/sellers/channelape) - **Year Founded:** 2017 - **HQ Location:** New York, NY - **Twitter:** @ChannelApe (727 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/4985254/ (7 employees on LinkedIn®) **Who Uses This Product?** - **Company Size:** 91% Small-Business, 9% Mid-Market #### What Are Recent G2 Reviews of ChannelApe? **"[We Couldn't Have Done It Without ChannelApe](https://www.g2.com/survey_responses/channelape-review-333661)"** **Rating:** 5.0/5.0 stars *— Ilya F.* [Read full review](https://www.g2.com/survey_responses/channelape-review-333661) --- **"[Great communicators and willing to help with anything](https://www.g2.com/survey_responses/channelape-review-333718)"** **Rating:** 5.0/5.0 stars *— Tyler H.* [Read full review](https://www.g2.com/survey_responses/channelape-review-333718) --- #### What Are G2 Users Discussing About ChannelApe? - [What is ChannelApe used for?](https://www.g2.com/discussions/what-is-channelape-used-for) ### 23. [Luminous](https://www.g2.com/products/luminous/reviews) The go-to operating system for ecommerce brands. Most ecommerce solutions are either poorly built online tools with no support or ultra-expensive ERPs that are full of unnecessary features. In between that is Luminous, the first system made for the unmet needs of ecommerce operations and inventory. With Luminous, you can: Easily stay in stock on your hottest-selling SKUs Seamlessly manage and replenish your 3PL and FBA warehouses Eliminate manual EDI processes and cancel SPS commerce Smooth specialty wholesale flow that links to your accounting and warehouse systems Fail-proof processes for going from DTC to wholesale, or vice versa Effortless order processing and fulfillment Pay only for features you need. Integrate with everything else. **Average Rating:** 4.8/5.0 **Total Reviews:** 22 **How Do G2 Users Rate Luminous?** - **Has the product been a good partner in doing business?:** 10.0/10 (Category avg: 8.8/10) - **E-commerce Integration:** 9.4/10 (Category avg: 8.5/10) - **Data Transfer Tools:** 9.4/10 (Category avg: 8.1/10) - **What is your organization's estimated ROI on the product (payback period in months)?:** 10/10 (Category avg: 10/10) **Who Is the Company Behind Luminous?** - **Seller:** [Luminous](https://www.g2.com/sellers/luminous) - **Year Founded:** 2021 - **HQ Location:** Everett, WA - **LinkedIn® Page:** https://www.linkedin.com/company/joinluminous/ (65 employees on LinkedIn®) **Who Uses This Product?** - **Top Industries:** Retail - **Company Size:** 86% Small-Business, 9% Mid-Market #### What Are Luminous's Pros and Cons? **Pros:** - Ease of Use (3 reviews) - Customer Support (2 reviews) - Onboarding (2 reviews) - Clarity (1 reviews) - Customizability (1 reviews) **Cons:** - Not User-Friendly (2 reviews) - Challenges in Usage (1 reviews) - Complexity (1 reviews) - Difficult Learning (1 reviews) - Difficult Navigation (1 reviews) ### What Do G2 Reviewers Say About Luminous? *AI-generated summary from verified user reviews* **Pros:** - Users find Luminous to be **extremely user-friendly** , making onboarding and account management effortless and efficient. - Users praise the **exceptional customer support** of Luminous, enabling quick troubleshooting and tailored solutions for their needs. - Users praise the **clear and thorough onboarding process** that makes it easy to tailor Luminous to various needs. - Users appreciate the **extremely clear onboarding process** of Luminous, enhancing the overall experience and understanding. - Users value the **customizability** of Luminous, seamlessly adapting it to diverse client workflows and needs. **Cons:** - Users find Luminous **not user-friendly** for complex setups, as it lacks clear error messages for missing fields. - Users find **challenges in usage** with Luminous due to complex system requirements and unclear error messaging. - Users find Luminous challenging due to its **complexity in handling multifaceted business functions** , often causing order processing issues. - Users face a **difficult learning curve** initially, though it becomes manageable with time and practice. - Users find Luminous's **difficult navigation** frustrating, particularly with complex systems lacking clear error messages for issues. #### What Are Recent G2 Reviews of Luminous? **"[Solid platform for scaling brands — we recommend it to almost every client](https://www.g2.com/survey_responses/luminous-review-11233925)"** **Rating:** 5.0/5.0 stars *— Blair F.* [Read full review](https://www.g2.com/survey_responses/luminous-review-11233925) --- **"[I would highly recommend!](https://www.g2.com/survey_responses/luminous-review-9743402)"** **Rating:** 5.0/5.0 stars *— Amanda E.* [Read full review](https://www.g2.com/survey_responses/luminous-review-9743402) --- ### 24. [Shopware](https://www.g2.com/products/shopware/reviews) Shopware is the open and intelligent commerce platform built for the era of Agentic, Complex, and B2B Commerce. With Agentic Commerce, Shopware is shaping the next stage of intelligent retail - where AI amplifies creativity, automates routine tasks, and enhances discovery and personalization by delivering intelligent experiences and giving you full control of your brand and data. Complex Commerce defines how Shopware handles scale, architecture, and adaptability. Whether you operate in SaaS, PaaS, your cloud, or through our Community Edition, Shopware gives you unmatched freedom to innovate. Its modular, API-first foundation simplifies integrations, multi-store management, and global growth. Trusted by 55,000+ brands, Shopware delivers the freedom and power for businesses to innovate fast and scale confidently and to adapt to what’s next. **Average Rating:** 4.2/5.0 **Total Reviews:** 194 **How Do G2 Users Rate Shopware?** - **Has the product been a good partner in doing business?:** 7.8/10 (Category avg: 8.8/10) - **E-commerce Integration:** 7.9/10 (Category avg: 8.5/10) - **Data Transfer Tools:** 6.3/10 (Category avg: 8.1/10) - **What is your organization's estimated ROI on the product (payback period in months)?:** 10/10 (Category avg: 10/10) **Who Is the Company Behind Shopware?** - **Seller:** [Shopware](https://www.g2.com/sellers/shopware) - **Company Website:** https://www.shopware.com - **Year Founded:** 2000 - **HQ Location:** Schöppingen - **Twitter:** @shopware (6,237 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/shopware-ag/ (426 employees on LinkedIn®) **Who Uses This Product?** - **Who Uses This:** CEO - **Top Industries:** Retail, Consumer Goods - **Company Size:** 66% Small-Business, 29% Mid-Market #### What Are Shopware's Pros and Cons? **Pros:** - Customizability (10 reviews) - Ease of Use (10 reviews) - Features (10 reviews) - Customization (9 reviews) - Easy Integration (8 reviews) **Cons:** - Expensive (5 reviews) - Update Issues (5 reviews) - Complex Setup (4 reviews) - Learning Curve (4 reviews) - Slow Performance (4 reviews) ### What Do G2 Reviewers Say About Shopware? *AI-generated summary from verified user reviews* **Pros:** - Users value the **high customizability** of Shopware, allowing easy setup and integration tailored to specific needs. - Users value the **ease of use** in Shopware, enjoying its intuitive operation and flexible customization options. - Users value the **flexibility and powerful customization** features of Shopware, enhancing e-commerce management and efficiency. - Users laud the **flexible customization** options of Shopware, enabling tailored setups and enhanced user experiences. - Users value the **easy integration** of third-party apps and payment providers, enhancing their Shopware experience. **Cons:** - Users find the **high costs of extensions and advanced features** in Shopware to be a significant drawback. - Users often face **update issues** with Shopware, leading to incompatibilities and added testing effort in their setups. - Users find the **complex setup** of Shopware challenging, often needing developer support for advanced configurations. - Users find the **learning curve challenging** , particularly for advanced setups, detailed documentation, and migration complexities. - Users find the **slow performance** of Shopware frustrating, particularly during loading and while handling large datasets. #### What Are Recent G2 Reviews of Shopware? **"[We have developed into a large company and market leader in our industry with Shopware.](https://www.g2.com/survey_responses/shopware-review-11910259)"** **Rating:** 5.0/5.0 stars *— Nicola N.* [Read full review](https://www.g2.com/survey_responses/shopware-review-11910259) --- **"[Shopware Simplifies E-Commerce with Extensive Features](https://www.g2.com/survey_responses/shopware-review-12304437)"** **Rating:** 5.0/5.0 stars *— Rahul .* [Read full review](https://www.g2.com/survey_responses/shopware-review-12304437) --- #### What Are G2 Users Discussing About Shopware? - [Is Shopware good?](https://www.g2.com/discussions/is-shopware-good) - 2 comments - [Why choose Shopware?](https://www.g2.com/discussions/shopware-why-choose-shopware) - [Why choose Shopware?](https://www.g2.com/discussions/why-choose-shopware) - 1 comment - [What is Shopware built on?](https://www.g2.com/discussions/shopware-what-is-shopware-built-on) - 1 comment - [What is Shopware built on?](https://www.g2.com/discussions/what-is-shopware-built-on) - 2 comments ### 25. [Commerce Studio by 1440](https://www.g2.com/products/commerce-studio-by-1440/reviews) Commerce Studio by 1440 helps multi-channel retailers break down data silos and maximize productivity behind a single Salesforce login. Scale your business by creating efficiencies with the tools you already use to manage Orders, Returns, Exchanges, Customer Support, Inventory, Suppliers, PIM, Dropship, 3PL and so much more. With powerful reporting and analytics, you'll soon realize the time-saving benefits of transforming your back office with Commerce Studio by 1440. **Average Rating:** 4.2/5.0 **Total Reviews:** 17 **How Do G2 Users Rate Commerce Studio by 1440?** - **Has the product been a good partner in doing business?:** 9.6/10 (Category avg: 8.8/10) - **What is your organization's estimated ROI on the product (payback period in months)?:** 6.5/10 (Category avg: 10/10) **Who Is the Company Behind Commerce Studio by 1440?** - **Seller:** [Cloud Conversion](https://www.g2.com/sellers/cloud-conversion) - **Year Founded:** 2009 - **HQ Location:** Park City, UT - **Twitter:** @1440io (1,328 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/1440io/ (37 employees on LinkedIn®) **Who Uses This Product?** - **Company Size:** 59% Small-Business, 24% Mid-Market #### What Are Recent G2 Reviews of Commerce Studio by 1440? **"[Becoming A Necessity](https://www.g2.com/survey_responses/commerce-studio-by-1440-review-4578038)"** **Rating:** 4.5/5.0 stars *— James M.* [Read full review](https://www.g2.com/survey_responses/commerce-studio-by-1440-review-4578038) --- **"[It’s a e-commerce CRM](https://www.g2.com/survey_responses/commerce-studio-by-1440-review-4986342)"** **Rating:** 5.0/5.0 stars *— Parshu R.* [Read full review](https://www.g2.com/survey_responses/commerce-studio-by-1440-review-4986342) --- #### What Are G2 Users Discussing About Commerce Studio by 1440? - [What is Commerce Studio by 1440 used for?](https://www.g2.com/discussions/what-is-commerce-studio-by-1440-used-for) ## What Is Omnichannel Commerce Software? [Commerce Software](https://www.g2.com/categories/commerce) ## What Software Categories Are Similar to Omnichannel Commerce Software? - [E-Commerce Platforms](https://www.g2.com/categories/e-commerce-platforms) - [Order Management Software](https://www.g2.com/categories/order-management) - [Multichannel Retail Software](https://www.g2.com/categories/multichannel-retail)