--- title: Aprika Mercury SMS Reviews meta\_title: 'Aprika Mercury SMS Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter reviews by the users' company size, role or industry to find out how Aprika Mercury SMS works for a business like yours. aggregate\_rating: rating\_value: 5.0 review\_count: 1 scale: '5' date\_modified: '2026-04-02' parent\_category: name: Customer Service url: https://www.g2.com/categories/customer-service --- # Aprika Mercury SMS Reviews & Product Details Mercury SMS enables Salesforce.com users to communicate with their clients via SMS. * * * Seller [Aprika](https://www.g2.com/sellers/aprika) Discussions [Aprika Mercury SMS Community](https://www.g2.com/products/aprika-mercury-sms/discuss) Show More ## Top-Rated Alternatives [ ![DialMyCalls](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "DialMyCalls") DialMyCalls 4.7/5(999) ](https://www.g2.com/products/dialmycalls/reviews) [ ![Zendesk for Customer Service](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Zendesk for Customer Service") Zendesk for Customer Service 4.3/5(7,019) ](https://www.g2.com/products/zendesk-for-customer-service/reviews) [ ![Talkdesk](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Talkdesk") Talkdesk 4.4/5(2,583) ](https://www.g2.com/products/talkdesk/reviews) [ View All Alternatives ](https://www.g2.com/products/aprika-mercury-sms/competitors/alternatives) ![Matt R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Matt R.") MR Matt R. CEO/Executive Director Mid-Market (51-1000 emp.) 2/28/2019 "Great solution" 5/5 What do you like best about Aprika Mercury SMS? Mercury SMS was a fantastic solution for our organization. Review collected by and hosted on G2.com. What do you dislike about Aprika Mercury SMS? No dislikes. It was a fantastic solution Review collected by and hosted on G2.com. Recommendations to others considering Aprika Mercury SMS: This was a fantastic solution for our organization. We only left this solution because our core school software implemented texting natively through their application. The Mercury SMS solution was far easier to use. Review collected by and hosted on G2.com. What problems is Aprika Mercury SMS solving and how is that benefiting you? We used Mercury SMS to send bulk text messages to parents and staff through SalesForce. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ### There are not enough reviews of Aprika Mercury SMS for G2 to provide buying insight. Below are some alternatives with more reviews: [ 1 ![DialMyCalls Logo](https://images.g2crowd.com/uploads/product/hd_favicon/089b6e85a66345b5ed2851157d0d5dc5/dialmycalls.svg "DialMyCalls Logo") DialMyCalls 4.7 (999) DialMyCalls lets you send text messages (SMS), phone calls & emails to a group of people in seconds. It’s the easy to way send anything from emergency alerts to general notification messages. ](https://www.g2.com/products/dialmycalls/reviews "DialMyCalls")[ 2 ![Zendesk for Customer Service Logo](https://images.g2crowd.com/uploads/product/hd_favicon/7b95b13ec74f28d1bdceba616c8f8e97/zendesk-for-customer-service.svg "Zendesk for Customer Service Logo") Zendesk for Customer Service 4.3 (7,019) Zendesk for Customer Service is an AI-powered service solution that’s easy to set up, use, and scale. It offers out-of-the-box functionality that’s simple to modify, helping businesses move faster. Leveraging AI built on billions of CX interactions, Zendesk enhances the entire service experience—from self-service to agents and admins—improving efficiency at scale. Zendesk equips agents with tools, insights, and context to deliver personalized service across all channels, including social messaging, phone, and email. It unifies personalized conversations, omnichannel case management, AI workflows, automation, and a Marketplace of 1800+ apps under one platform. Zendesk QA uses AI to evaluate and improve agent performance, while Workforce Management optimizes scheduling and productivity to ensure readiness during peak times. The solution is easy to implement and adjust without needing IT or developers. Zendesk’s mission is to simplify business complexity and enable meaningful customer connections for companies of all sizes. Serving 130K+ global brands in 30+ languages, Zendesk is headquartered in San Francisco with offices worldwide. ](https://www.g2.com/products/zendesk-for-customer-service/reviews "Zendesk for Customer Service")[ 3 ![Talkdesk Logo](https://images.g2crowd.com/uploads/product/hd_favicon/e5d8a3a3c9ff90541ffb5e4cf13b063f/talkdesk.svg "Talkdesk Logo") Talkdesk 4.4 (2,583) Talkdesk® is a global cloud contact center leader for customer-obsessed companies. Talkdesk believes that better customer experiences start with AI. With automation-first customer experience solutions, Talkdesk customers can optimize their most critical customer service processes. Talkdesk's speed of innovation, deep vertical expertise, and global footprint reflect its commitment to ensuring that businesses everywhere can deliver better customer experiences across any industry and through any channel, resulting in higher customer satisfaction and accelerated business outcomes. Over 1,300 innovative companies worldwide, including BankUnited, Canon, Evara Health, IBM, Michaels, Novobanco, On Running, and Teka, partner with Talkdesk to deliver a better way to excellent customer experience. ](https://www.g2.com/products/talkdesk/reviews "Talkdesk")[ 4 ![NICE CXone Logo](https://images.g2crowd.com/uploads/product/hd_favicon/7bd619f3d579628eacc5bbf828c6f8f3/nice-cxone.svg "NICE CXone Logo") NICE CXone 4.3 (1,730) NiCE (NASDAQ: NICE) is transforming the world with AI that puts people first. Our purpose-built AI-powered platforms automate engagements into proactive, safe, intelligent actions, empowering individuals and organizations to innovate and act, from interaction to resolution. Trusted by organizations throughout 150+ countries worldwide, NiCE’s platforms are widely adopted across industries connecting people, systems, and workflows to work smarter at scale, elevating performance across the organization, delivering proven measurable outcomes. ](https://www.g2.com/products/nice-cxone/reviews "NICE CXone")[ 5 ![Genesys Cloud CX Logo](https://images.g2crowd.com/uploads/product/hd_favicon/cca7778a7f52f5a71782576104666b99/genesys-cloud-cx.svg "Genesys Cloud CX Logo") Genesys Cloud CX 4.4 (1,558) The Genesys Cloud CX™ platform is trusted by thousands of small, medium and large enterprises and recognized across the globe as an industry-leading cloud call center software and customer experience (CX) platform. No matter where the customer conversation starts or ends, Genesys Cloud CX transforms your customer experience. It connects insights across teams, tools and interactions so you have the data to address customers problems with ease. Meet your customers anywhere, anytime, on any channel, with a suite of digital channels. ](https://www.g2.com/products/genesys-cloud-cx/reviews "Genesys Cloud CX")[ 6 ![Textedly Logo](https://images.g2crowd.com/uploads/product/hd_favicon/736f866410796ccd5cc7763fc8a4b265/textedly.svg "Textedly Logo") Textedly 4.6 (1,398) Textedly is an SMS marketing communications channel that allows you to advertise, promote, announce, and engage with your audience through text messaging directly to cell phones. Textedly makes communicating with your contacts easy and efficient through their SMS and MMS Mass Texting Messaging service. ](https://www.g2.com/products/textedly/reviews "Textedly")[ 7 ![OneSignal Logo](https://images.g2crowd.com/uploads/product/hd_favicon/8673c259241abc89782745e0f4687f64/onesignal.svg "OneSignal Logo") OneSignal 4.7 (1,227) OneSignal is the market-leading omnichannel customer engagement platform for building customer relationships through personalized messaging across mobile and web push notifications, in-app messaging, SMS, and email. ](https://www.g2.com/products/onesignal/reviews "OneSignal")[ 8 ![Text-Em-All Logo](https://images.g2crowd.com/uploads/product/hd_favicon/aa2f7e22d852c96e56edb3ed0fd8e97f/text-em-all.svg "Text-Em-All Logo") Text-Em-All 4.8 (823) Send important alerts, notifications, and reminders in just minutes with our automated messaging service. ](https://www.g2.com/products/text-em-all/reviews "Text-Em-All")[ 9 ![SimpleTexting Logo](https://images.g2crowd.com/uploads/product/hd_favicon/e77e4a305087d9dd285cd9dd42cbb826/simpletexting.svg "SimpleTexting Logo") SimpleTexting 4.7 (644) SimpleTexting provides Text Message Marketing and SMS Solutions that are Simple, Affordable & Effective! ](https://www.g2.com/products/simpletexting/reviews "SimpleTexting")[ 10 ![Five9 Intelligent Cloud Contact Center Platform Logo](https://images.g2crowd.com/uploads/product/hd_favicon/e0ad7f44157bc23e8fc8399905b408a0/five9-intelligent-cloud-contact-center-platform.svg "Five9 Intelligent Cloud Contact Center Platform Logo") Five9 Intelligent Cloud Contact Center Platform 4.1 (625) Five9 is the leading global provider of on-demand call center software for telesales, telemarketing, customer service, help desks and order processing. ](https://www.g2.com/products/five9-intelligent-cloud-contact-center-platform/reviews "Five9 Intelligent Cloud Contact Center Platform") [Show More](#) ## Questions about Aprika Mercury SMS? Ask real users or explore answers from the community Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights. [ Ask about Aprika Mercury SMS ](https://www.g2.com/products/aprika-mercury-sms/discussions/new) GU Guest User What is Aprika Mercury SMS used for? 0 Upvotes 0 [ Join the conversation ](https://www.g2.com/discussions/what-is-aprika-mercury-sms-used-for) [ View all Discussions ](https://www.g2.com/products/aprika-mercury-sms/discuss) ##### Pricing Pricing details for this product isn’t currently available. Visit the vendor’s website to learn more. [ View More Pricing Information ](https://www.g2.com/products/aprika-mercury-sms/pricing) ## Work at Aprika? Claim this profile to respond to reviews, update product info, and reach in-market buyers. 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