Apricot Reviews & Product Details

Apricot Overview

What is Apricot?

Apricot is a secure and flexible case management system ideal for small to mid-sized nonprofits who want an easy-to-use platform to centralize client and volunteer data, track outcomes, and measure performance.

Apricot Details
Website
Product Description

Apricot offers affordable online data management solutions for small to medium sized nonprofit organizations


Seller Details
Seller
Social Solutions
Year Founded
2000
HQ Location
Austin, TX
LinkedIn® Page
www.linkedin.com
294 employees on LinkedIn®

Overview Provided by:
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Apricot Reviews

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Transformational Ministry Coordinator & Volunteer Coordinator
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from G2
UI
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from G2
What do you like best?

It can keep and organize a variety of useful information. Password-protected for security. Reports can be run to slice and serve this information in many different and useful ways. Reports are exported in Excel, which I know how to use. Can use just one program for volunteers, donations, staff, and client info. Review collected by and hosted on G2.com.

What do you dislike?

It takes a while to feel comfortable using. Creating new reports and doing bulk-uploads can be tricky if not an expert on using the program. Reports are exported as raw data, needing to be organized/compiled better before presenting to others. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

I think the program can be tailored to meet a lot of needs, so talk to the support people to see if they can customize it Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Tracking client interactions, attendance & case notes, volunteer hours, and donations. Review collected by and hosted on G2.com.

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AM
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: Invitation from the seller
What do you like best?

I love that I can create my own forms the way I desire for them to look. The report function has been exptremely helpful for reporting for grants! Review collected by and hosted on G2.com.

What do you dislike?

The email sync was difficult and never really worked well. Also, I would prefer to be able to create forms for different departments without having everyone access the whole file. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

Make sure you understand that this may not be the best for a multidisciplinary agency. It can be really lengthy. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

We have been able to convert to onljne notes and have the ability to communicate across different departments. Again, I have loved the feature for doing reports and how we can have graphs as well for those grants. Review collected by and hosted on G2.com.

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AH
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from G2
What do you like best?

I love that we can make every form, report, and action completely customized to what we need. Review collected by and hosted on G2.com.

What do you dislike?

It takes time and all of the "examples"/templates are distracting and I am never sure whether to delete them or not. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

We found it very difficult to find a client database as a small nonprofit that would allow us to track our clients in the special ways that we serve them. This has solved that problem because every client has a profile and we can update our interactions with them in bulk. We can run reports to identify our gaps in service as well. Review collected by and hosted on G2.com.

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UN
Enterprise(> 1000 emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from G2
What do you like best?

Apricot allows for an organized way to collect data. Review collected by and hosted on G2.com.

What do you dislike?

I have found Apricot to be unintuitive when building forms and reports. Sometimes it takes a long time for forms to load through wizard links, which slows down data collection and entry considerably. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

You will need to devote a good amount of time to learning how to program Apricot to get it to look like how you want it to look. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

We are using Apricot to collect data for evaluation of a federal program. Data collection is just beginning so we have not realized any benefits just yet. Review collected by and hosted on G2.com.

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AN
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: Invitation from G2
What do you like best?

Apricot is east to use, visually appealing, and customizable. Liked the form builder and other administrator tools. I was responsible for implementing to staff, and its setup made that easier for me. Review collected by and hosted on G2.com.

What do you dislike?

My company used it to keep track of grant forms we needed to fill out for services provide, which is not what it is meant for. So, it was always a bit off for us, but that's what Apricot sold us. For example, we had a very complicated system where a caller was handed off to other staff based on their needs. Aprciot's nestled form system did not allow us to do that easily enough because it required so much form entry to get across what we needed to the other staff member. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

The form set up phase is crucial, really spend the time to be sure you are collecting the right information. Yes you can change it later, but it will affect your rollout to staff. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Keeping up with constantly changing forms, and being able to quickly change the info collection setup. Apricot vastly improved our program outcome tracking and all our contact information for our membership campaign. Review collected by and hosted on G2.com.

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UN
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from G2
What do you like best?

I love that it doesn't let me continue until I filled out all necessary fields. This helps with missing data in reports. Review collected by and hosted on G2.com.

What do you dislike?

Some reports are hard to read sometimes. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Confidential client data. Review collected by and hosted on G2.com.

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UN
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: Invitation from G2
What do you like best?

It has a simple interface to manage donors. Review collected by and hosted on G2.com.

What do you dislike?

We out grew it and needed something larger. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

Check to see if they have expanded the options of growing with them. We were sad to leave them but we needed something that could manage more robust campaigns, including workplace campaigns. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Donor management. Review collected by and hosted on G2.com.

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UH
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: Invitation from G2
What do you like best?

The interface is user friendly, and can be customized. Review collected by and hosted on G2.com.

What do you dislike?

Depending on the set up for the institution it can be a maze to get to what you want. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

Trial and error is going to make it easier. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Simplified electronic records. Review collected by and hosted on G2.com.

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AN
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from G2
What do you like best?

The user interface is easy to use, easy to customize and easy on the eyes. Review collected by and hosted on G2.com.

What do you dislike?

The level of support that came with our package felt inadequate. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Apricot was our choice for making the big leap from excel and file folders to an online client database. Remote access, data analysis Review collected by and hosted on G2.com.

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