---
title: Appzi Reviews
meta_title: 'Appzi Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter reviews by the users' company size, role or industry to find
  out how Appzi works for a business like yours.
aggregate_rating:
  rating_value: 4.5
  review_count: 1
  scale: '5'
date_modified: '2026-06-21'
parent_category:
  name: Customer Service
  url: https://www.g2.com/categories/customer-service
---


# Appzi Reviews
**Vendor:** Appzi  
**Category:** [Enterprise Feedback Management Software](https://www.g2.com/categories/enterprise-feedback-management)  
**Average Rating:** 4.5/5.0  
**Total Reviews:** 1
## About Appzi
Appzi is a web based user feedback platform that enables SaaS companies to collect product feedback, right from within their website or app. Companies can present a feedback button, link, or specific event to trigger focused feedback surveys to their end users. That feedback can then be managed by the entire design or development team through a collaborative effort using the Appzi feedback management portal.




## Appzi Reviews
  ### 1. Tons of improvements this past year

**Rating:** 4.5/5.0 stars

**Reviewed by:** Subatra V. | T, Mid-Market (51-1000 emp.)

**Reviewed Date:** July 28, 2022

**What do you like best about Appzi?**

Its free and unlimited in getting surveys. Appzi is a great listener to user needs - I have personally veen approached to give feedback on some of the features they have been building. And that has translated to value back to us when features requilested were made available.

**What do you dislike about Appzi?**

Integration with other products like Google sheet and especially. Some other further integration would be welcome like with Google Analytics.

**What problems is Appzi solving and how is that benefiting you?**

Getting customer CSAT data will be impossible without Appzi helping us. Its beneficial in helping us do a quicker turnaround with identified problems that the survey gives us



- [View Appzi pricing details and edition comparison](https://www.g2.com/products/appzi/reviews?open_modal_url=%2Fproducts%2Fappzi%2Fwishlists%3Fhost_path%3D%252Fproducts%252Fappzi%252Freviews%26source%3Dpdp_avatar&section=pricing&secure%5Bexpires_at%5D=2026-08-08+18%3A52%3A53+-0500&secure%5Bsession_id%5D=2ced772b-5af0-4c12-8a3d-937d30030bf4&secure%5Btoken%5D=64354e3940e2891ca75701da0cf1cd4d7444b3b93f42d0488759642f664b6ed5&format=llm_user)

## Appzi Features
**Generative AI**
- AI Text Generation
- AI Text Summarization
- Generative AI

**Survey Management**
- Brand Design Consistency
- Survey Deployment
- Feedback Collection
- Device Responsiveness
- Surveys & Feedback
- Mobile Survey
- Pulse Surveys

**Process Management**
- Feedback Aggregation
- Trigger Alerts
- Real-Time Analysis
- Real-Time Action
- 360 Degree Feedback
- Anonymous Feedback
- Real-Time Analytics
- Trend Analysis
- Real-Time Data
- Text Analysis
- Sentiment Analysis

**System Management**
- Security
- System Monitoring
- SSL Security
- GPS

**Additional Functionality**
- Customer Experience Management
- NPS of Employees
- Real-Time Notifications
- Question Library
- CRM
- Data Visualization
- Multi-Channel Distribution
- Ratings/Reviews
- Negative Feedback Management
- Activity Dashboard
- Email Management
- Commenting/Notes
- AI Copilot
- Third-Party Integrations
- Template Management
- Reporting & Statistics
- Social Media Integration
- Text Fields
- Customizable Questions
- Reporting/Analytics
- Real-Time Reporting
- Customizable Branding
- Conditional Logic
- Website Integration
- Search/Filter
- Collaboration Tools
- API
- NPS of Customers
- Multi-Language
- Survey/Poll Management
- Segmentation
- Customer Segmentation
- Reminders
- NPS Survey Structure
- Access Controls/Permissions
- Widgets
- Customizable Templates
- Feedback Management
- Customizable Fields
- Question Branching

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