--- title: AppTweak Reviews meta\_title: 'AppTweak Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 207 reviews by the users' company size, role or industry to find out how AppTweak works for a business like yours. aggregate\_rating: rating\_value: 4.6 review\_count: 207 scale: '5' date\_modified: '2026-08-10' parent\_category: name: Marketing url: https://www.g2.com/categories/marketing --- ### AppTweak Pros and Cons: Top 5 Advantages and Disadvantages #### Quick AI Summary Based on G2 Reviews Generated from real user reviews Users appreciate the **ease of use** of AppTweak, enabling quick learning and seamless integration for efficient client management. [(64 mentions)](https://www.g2.com/products/apptweak/reviews?filters%5Bsentiment_snippet%5D=1256928&qs=pros-and-cons#reviews) Users find AppTweak **easy to use** , facilitating smooth workflows and effective competitor tracking for growth opportunities. [(51 mentions)](https://www.g2.com/products/apptweak/reviews?filters%5Bsentiment_snippet%5D=1256712&qs=pros-and-cons#reviews) Users value the **extensive insights** and proactive support from AppTweak, enhancing their ASO strategies effectively. [(45 mentions)](https://www.g2.com/products/apptweak/reviews?filters%5Bsentiment_snippet%5D=1256919&qs=pros-and-cons#reviews) Users value the **ease of use and comprehensive insights** provided by AppTweak, facilitating effective mobile marketing strategies. [(43 mentions)](https://www.g2.com/products/apptweak/reviews?filters%5Bsentiment_snippet%5D=1256701&qs=pros-and-cons#reviews) Users value the **helpful Customer Support** from AppTweak, appreciating their responsiveness and innovative solutions. [(40 mentions)](https://www.g2.com/products/apptweak/reviews?filters%5Bsentiment_snippet%5D=1257832&qs=pros-and-cons#reviews) Users note concerns with **data inaccuracy** , particularly in global impressions and download metrics affecting reporting reliability. [(19 mentions)](https://www.g2.com/products/apptweak/reviews?filters%5Bsentiment_snippet%5D=1259041&qs=pros-and-cons#reviews) Users feel that the **data insights are limited** , restricting access for broader parts of their organization. [(18 mentions)](https://www.g2.com/products/apptweak/reviews?filters%5Bsentiment_snippet%5D=1258302&qs=pros-and-cons#reviews) Users find the **lack of information** on deeper analytics and data connections hinders the onboarding experience and reporting accuracy. [(14 mentions)](https://www.g2.com/products/apptweak/reviews?filters%5Bsentiment_snippet%5D=1258413&qs=pros-and-cons#reviews) Users find the **difficult learning curve** due to overwhelming features and unclear navigation, especially for new team members. [(11 mentions)](https://www.g2.com/products/apptweak/reviews?filters%5Bsentiment_snippet%5D=1257132&qs=pros-and-cons#reviews) Users find the platform to be **expensive for smaller companies** needing only basic features, limiting its accessibility. [(11 mentions)](https://www.g2.com/products/apptweak/reviews?filters%5Bsentiment_snippet%5D=1258449&qs=pros-and-cons#reviews) ### 5 Pros or Advantages of AppTweak ##### 1. Ease of Use Users appreciate the **ease of use** of AppTweak, enabling quick learning and seamless integration for efficient client management. [ See 64 mentions ](https://www.g2.com/products/apptweak/reviews?filters%5Bsentiment_snippet%5D=1256928&qs=pros-and-cons#reviews) See Related User Reviews JA Jack A. Mid-Market (51-1000 emp.) 4.0/5 "Streamlined ASO with Comprehensive Analytics" What do you like about AppTweak? I love using the Analytics tab in AppTweak for its ability to quickly measure performance by source, especially in relation to algorithm changes, stor ![Christian H.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Christian H.") CH Christian H. Enterprise (\> 1000 emp.) 5.0/5 "Transformative ASO Tool with Unmatched Support" What do you like about AppTweak? We use AppTweak to take the guesswork out of our ASO and Paid Media App Campaign strategies. It's great for identifying striking opportunities and hel ##### 2. Helpful Users find AppTweak **easy to use** , facilitating smooth workflows and effective competitor tracking for growth opportunities. [ See 51 mentions ](https://www.g2.com/products/apptweak/reviews?filters%5Bsentiment_snippet%5D=1256712&qs=pros-and-cons#reviews) See Related User Reviews JA Jack A. Mid-Market (51-1000 emp.) 4.0/5 "Streamlined ASO with Comprehensive Analytics" What do you like about AppTweak? I love using the Analytics tab in AppTweak for its ability to quickly measure performance by source, especially in relation to algorithm changes, stor ![Christian H.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Christian H.") CH Christian H. Enterprise (\> 1000 emp.) 5.0/5 "Transformative ASO Tool with Unmatched Support" What do you like about AppTweak? We use AppTweak to take the guesswork out of our ASO and Paid Media App Campaign strategies. It's great for identifying striking opportunities and hel ##### 3. Features Users value the **extensive insights** and proactive support from AppTweak, enhancing their ASO strategies effectively. [ See 45 mentions ](https://www.g2.com/products/apptweak/reviews?filters%5Bsentiment_snippet%5D=1256919&qs=pros-and-cons#reviews) See Related User Reviews ![Christian H.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Christian H.") CH Christian H. Enterprise (\> 1000 emp.) 5.0/5 "Transformative ASO Tool with Unmatched Support" What do you like about AppTweak? We use AppTweak to take the guesswork out of our ASO and Paid Media App Campaign strategies. It's great for identifying striking opportunities and hel ![Carl R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Carl R.") CR Carl R. 4.5/5 "Essential tool for improving your app visibility and performance based on actionable insights." What do you like about AppTweak? I really like the design of AppTweak. It offers very fast, valuable insights in one place, making it very intuitive to use. The tool consolidates ever ##### 4. Insights Users value the **ease of use and comprehensive insights** provided by AppTweak, facilitating effective mobile marketing strategies. [ See 43 mentions ](https://www.g2.com/products/apptweak/reviews?filters%5Bsentiment_snippet%5D=1256701&qs=pros-and-cons#reviews) See Related User Reviews ![Christian H.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Christian H.") CH Christian H. Enterprise (\> 1000 emp.) 5.0/5 "Transformative ASO Tool with Unmatched Support" What do you like about AppTweak? We use AppTweak to take the guesswork out of our ASO and Paid Media App Campaign strategies. It's great for identifying striking opportunities and hel ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") I Verified User Mid-Market (51-1000 emp.) 5.0/5 "Accurate Data, Useful Metrics, and a Helpful, Communicative Team" What do you like about AppTweak? Accurate data, easy to use, useful metrics, helpful and communicative team (Madeleine, Lara, Mitch), interesting by country data. ##### 5. Customer Support Users value the **helpful Customer Support** from AppTweak, appreciating their responsiveness and innovative solutions. [ See 40 mentions ](https://www.g2.com/products/apptweak/reviews?filters%5Bsentiment_snippet%5D=1257832&qs=pros-and-cons#reviews) See Related User Reviews JA Jack A. Mid-Market (51-1000 emp.) 4.0/5 "Streamlined ASO with Comprehensive Analytics" What do you like about AppTweak? I love using the Analytics tab in AppTweak for its ability to quickly measure performance by source, especially in relation to algorithm changes, stor ![Christian H.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Christian H.") CH Christian H. Enterprise (\> 1000 emp.) 5.0/5 "Transformative ASO Tool with Unmatched Support" What do you like about AppTweak? We use AppTweak to take the guesswork out of our ASO and Paid Media App Campaign strategies. It's great for identifying striking opportunities and hel ### 5 Cons or Disadvantages of AppTweak ##### 1. Data Inaccuracy Users note concerns with **data inaccuracy** , particularly in global impressions and download metrics affecting reporting reliability. [ See 19 mentions ](https://www.g2.com/products/apptweak/reviews?filters%5Bsentiment_snippet%5D=1259041&qs=pros-and-cons#reviews) See Related User Reviews ![Ashish Sankhe .](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Ashish Sankhe .") A Ashish Sankhe . Mid-Market (51-1000 emp.) 4.0/5 "Excellent Data Tracking and Competitive Analysis" What do you dislike about AppTweak? Sometimes data is not accurate. rest is good enough ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Mid-Market (51-1000 emp.) 5.0/5 "Excellent ASO Tool with Intuitive UI and Actionable Insights" What do you dislike about AppTweak? Some metrics are estimates and can be imprecise, so you often need to cross-check with internal data. It can also get expensive as you add more apps, ##### 2. Limited Features Users feel that the **data insights are limited** , restricting access for broader parts of their organization. [ See 18 mentions ](https://www.g2.com/products/apptweak/reviews?filters%5Bsentiment_snippet%5D=1258302&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Mid-Market (51-1000 emp.) 4.0/5 "Powerful Keyword Insights and Benchmarking" What do you dislike about AppTweak? limited packages. it feels like companies are being forced into enterprise plans if they want any of the truly impactful features/limits. ![Tyler C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Tyler C.") TC Tyler C. 5.0/5 "Essential for ASO Managers, Easy Setup" What do you dislike about AppTweak? I think the data dashboard could use improvement. We find it more useful to use our internal Tableau dashboard since I can't get every view I need. Th ##### 3. Lack of Information Users find the **lack of information** on deeper analytics and data connections hinders the onboarding experience and reporting accuracy. [ See 14 mentions ](https://www.g2.com/products/apptweak/reviews?filters%5Bsentiment_snippet%5D=1258413&qs=pros-and-cons#reviews) See Related User Reviews ![Carl R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Carl R.") CR Carl R. 4.5/5 "Essential tool for improving your app visibility and performance based on actionable insights." What do you dislike about AppTweak? I find the onboarding process could use some more guidance. Connecting all the existing accounts to get insights can take some time, although it's qui ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Mid-Market (51-1000 emp.) 5.0/5 "Excellent ASO Tool with Intuitive UI and Actionable Insights" What do you dislike about AppTweak? Some metrics are estimates and can be imprecise, so you often need to cross-check with internal data. It can also get expensive as you add more apps, ##### 4. Difficult Learning Users find the **difficult learning curve** due to overwhelming features and unclear navigation, especially for new team members. [ See 11 mentions ](https://www.g2.com/products/apptweak/reviews?filters%5Bsentiment_snippet%5D=1257132&qs=pros-and-cons#reviews) See Related User Reviews ![Carl R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Carl R.") CR Carl R. 4.5/5 "Essential tool for improving your app visibility and performance based on actionable insights." What do you dislike about AppTweak? I find the onboarding process could use some more guidance. Connecting all the existing accounts to get insights can take some time, although it's qui ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Mid-Market (51-1000 emp.) 4.0/5 "Comprehensive ASO & Market Intelligence Platform That Saves Time" What do you dislike about AppTweak? Because the platform is so features, it can feel overwhelming at first. some reports and dashboards take time to fully understand, especially for newe ##### 5. Expensive Users find the platform to be **expensive for smaller companies** needing only basic features, limiting its accessibility. [ See 11 mentions ](https://www.g2.com/products/apptweak/reviews?filters%5Bsentiment_snippet%5D=1258449&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Mid-Market (51-1000 emp.) 4.0/5 "Comprehensive ASO & Market Intelligence Platform That Saves Time" What do you dislike about AppTweak? Because the platform is so features, it can feel overwhelming at first. some reports and dashboards take time to fully understand, especially for newe ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Mid-Market (51-1000 emp.) 4.5/5 "Comprehensive Competitor Insights and All-in-One Reporting Platform" What do you dislike about AppTweak? Could be expensive for new features, sometimes reports are not user friendly ![jaimin b.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "jaimin b.") JB jaimin b. App Acquisition Manager Enterprise (\> 1000 emp.) 7/23/2024 "Testimonial" 5/5 What do you like best about AppTweak? Using AppTweak's comprehensive suite of tools, we successfully enhanced LOOKFANTASTIC's App acquisition efforts. We gained valuable insights into the app market & enhanced our discoverability to achieve significant growth. Review collected by and hosted on G2.com. What do you dislike about AppTweak? No issues thus far working with AppTweak, super useful tool and great service provided. Review collected by and hosted on G2.com. What problems is AppTweak solving and how is that benefiting you? We have gained valuable insights into the app market & enhanced our discoverability to achieve significant growth! Review collected by and hosted on G2.com. Show More Response from Lea Marrazzo of AppTweak [Editedit](https://www.g2.com/survey_responses/apptweak-review-9913707/official_response/edit) Hi Jaimin, Thank you for your lovely review ๐Ÿ˜ƒ We're happy to hear you're having a great experience with AppTweak's products and services Validated ReviewerIncentivizedSource: Seller invite ![Verified User in Health, Wellness and Fitness](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Health, Wellness and Fitness") UH Verified User in Health, Wellness and Fitness Mid-Market (51-1000 emp.) 1/31/2024 "AppTweak Excels in Keyword Research and Competitor Analysis!" 5/5 What do you like best about AppTweak? \* Powerful Keyword Research: AppTweak provides robust tools for conducting in-depth keyword research, helping us identify the most relevant and impactful keywords for our app's success. \* Comprehensive Competitor Analysis: The platform's competitor analysis features are unparalleled. We can gain valuable insights into our competitors' strategies, allowing us to stay ahead in the market. \* User-Friendly Interface: The user interface is intuitive and easy to navigate, making the entire process of optimizing our app's performance streamlined and efficient. \* Regular Updates: AppTweak consistently updates its database, ensuring that we have access to the latest trends and data in the ever-evolving app landscape. \* Helpful Customer Support: The customer support team is responsive and provides valuable assistance when needed, contributing to a positive user experience. \* Customization Options: The platform offers customization options, allowing us to tailor our strategies based on our specific app goals and market conditions. Review collected by and hosted on G2.com. What do you dislike about AppTweak? \* Missing CPL Pages for Android (Google Play): Unfortunately, the inability to view Cost-Per-Landing (CPL) pages for Android on Google Play is a limitation. Access to CPL data for Android would enhance our marketing insights. Review collected by and hosted on G2.com. What problems is AppTweak solving and how is that benefiting you? 1.Keyword Optimization: AppTweak helps solve the challenge of identifying the most relevant and high-performing keywords for our app. Through in-depth keyword research, we can strategically optimize our app's metadata, improving visibility and discoverability in app store searches. 2.Competitor Insights: The platform offers robust competitor analysis tools, addressing the need to understand the strategies and performance of our competitors. This insight allows us to refine our own strategies, stay competitive, and capitalize on market trends. 3.Market Trends and Updates: AppTweak keeps us informed about the latest market trends and updates. Regular database updates ensure that we have access to accurate and current data, enabling us to make informed decisions based on the latest industry dynamics. Review collected by and hosted on G2.com. Show More Response from Lea Marrazzo of AppTweak [Editedit](https://www.g2.com/survey_responses/apptweak-review-9173542/official_response/edit) Hi there, Thank you for your very insightful review, love it! We're very happy to hear that AppTweak's top-notch data is helping you to be up-to-date in the industry and to spy on your competitors. Validated ReviewerIncentivizedSource: Seller invite ![Alex K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Alex K.") AK Alex K. CEO Mid-Market (51-1000 emp.) 12/8/2023 "As a tool for ASO, AppTweak is the best I've seen." 5/5 What do you like best about AppTweak? AppTweak is easy to use but it's feature set is quite deep. Not only were we able to assess the strengths and weaknesses of our own portfolio, but we were also able to see what our competitors were doing and how we were performing relative to them. We also had amazing customer support and guidance from the AppTweak ASO team. I would highly recommend this product for anyone looking to jumpstart their ASO efforts. Review collected by and hosted on G2.com. What do you dislike about AppTweak? The permissioning can be a bit confusing since every user has their own views. It makes sense to do it that way but did cause some confusion with our team. Review collected by and hosted on G2.com. What problems is AppTweak solving and how is that benefiting you? As a company that drives 95%+ of our traffic organically, ASO is super important. So anything we can do to boost that drives a lot of value. Review collected by and hosted on G2.com. Show More Response from Lea Marrazzo of AppTweak [Editedit](https://www.g2.com/survey_responses/apptweak-review-8983512/official_response/edit) Hi Alex, Thank you for recommending AppTweak as a go-to tool for anyone who wants to grow their app and game with ASO ๐Ÿš€ We're very happy to hear that AppTweak is helping you to boost your ASO strategy and that you're having a great relationship with our team. Thank you for sharing your feedback regarding permissioning, our product team will look into it! Validated ReviewerIncentivizedSource: Seller invite ![Verified User in Newspapers](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Newspapers") UN Verified User in Newspapers Enterprise (\> 1000 emp.) 4/9/2024 "Best app analytics software tool" 5/5 What do you like best about AppTweak? Since we started using AppTweak we have seen great success in our app marketing thanks to all the insights the platform provides. The AppTweak team is super responsive and always keeps us up to date on best practices and industry updates. Review collected by and hosted on G2.com. What do you dislike about AppTweak? Not applicable, love all the features.... Review collected by and hosted on G2.com. What problems is AppTweak solving and how is that benefiting you? What is our app share of voice and app power, what are competitors doing and what is the impact from our optimizations. Review collected by and hosted on G2.com. Show More Response from Lea Marrazzo of AppTweak [Editedit](https://www.g2.com/survey_responses/apptweak-review-9522990/official_response/edit) Hey there ๐Ÿ‘‹ Thank you for your amazing review! We're very happy that you're getting the most out of our platform and that our team is helping you in your app marketing journey. Well done ๐Ÿš€ Current UserValidated ReviewerIncentivizedSource: Seller invite ![Verified User in Retail](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Retail") UR Verified User in Retail Mid-Market (51-1000 emp.) 6/1/2024 "Help me improve my app rank" 4/5 What do you like best about AppTweak? 1. Good support, expert assistance and good advice given by the team. 2. Useful keyword tracking features. 3. Best app evaluator, makes me know what to improve. 4. No need for complex integration as far as I know (easy implementation). Review collected by and hosted on G2.com. What do you dislike about AppTweak? Website navigation could be hard for newbie in ASO since a lot of feature in it. Review collected by and hosted on G2.com. What problems is AppTweak solving and how is that benefiting you? 1. The need to improve my ASO rank. 2. The need to know what to improve in order to get into point 1. Review collected by and hosted on G2.com. Show More Response from Lea Marrazzo of AppTweak [Editedit](https://www.g2.com/survey_responses/apptweak-review-9735036/official_response/edit) Hey ๐Ÿ‘‹ Thank you for your amazing feedback and review! We're very happy to hear that our platform and our team are helping you to improve your app rank. Regarding your point on the ease of navigation and understanding the platform we're working on it to give you even more support when learning about using AppTweak and making the most of all of our features! Validated ReviewerIncentivizedSource: Seller invite ![Carlos D.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Carlos D.") CD Carlos D. Co-Founder Small-Business (50 or fewer emp.) 1/16/2024 "This ASO tool has almost everything you need (one small feature missing)" 5/5 What do you like best about AppTweak? The platform at firest seems daunting, but after working through the tutorials and talking to the account managers, its by far the most robust and advanced ASO tool on the market. Review collected by and hosted on G2.com. What do you dislike about AppTweak? It isn't a dislike, just wish that we could update the app stores from the tool itself. Review collected by and hosted on G2.com. What problems is AppTweak solving and how is that benefiting you? It is allowing us to optimize our app easily and quickly, specially considering that we need to do it for 50 different countries. Review collected by and hosted on G2.com. Show More Response from Lea Marrazzo of AppTweak [Editedit](https://www.g2.com/survey_responses/apptweak-review-9117322/official_response/edit) Hi Carlos, Happy to hear that our tutorials and account managers have helped you to use AppTweak at its best! Thank you for your feedback, we will consider it for our future roadmap. Current UserValidated ReviewerIncentivizedSource: Seller invite TT Thomas T. Small-Business (50 or fewer emp.) 7/27/2023 "Seamlessly Educational, an App Team Extension - A Great All-Round Company" 5/5 What do you like best about AppTweak? Lucy, Nish, Valeria & Suleika from the very start have made working with apptweak as easy as possible, even going above and beyond with extra services to maintain customer satisfaction, they are easy to talk with, get the job done and have given me tons of expert insight and knowledge not only on how to maximise the platform to its full use but also within the industry of apps itself. To top this off as I work hybrid amongst many teams here at H&B it is nice to actually have a homebase to gather round and circulate ideas and potential opportunites for further innovation and testing! Apptweak should be proud to have commited and genuine people on their team who make working with you feel like they are in the same business and colleagues rather than a 3rd party. Hats off to the team and keep up the great work!! Also a conversation in GIFS goes a long way! Review collected by and hosted on G2.com. What do you dislike about AppTweak? im just going to put loads of full stops to fill this out as nothing is wrong................................................................................................ Review collected by and hosted on G2.com. What problems is AppTweak solving and how is that benefiting you? Without apptweak we would have no insight knowledge of market trends, how changes on our app stores effect performance & since having the product even throughout the demo we could actively use the store ranking tracker to see how we match up to our competitors. The product is not only used by myself from an acqusition stand point it is also used from the customer engagment team for app reviews, the product team for ratings, the insight team on market trends & the design team to pinch ideas from our closest competitors. It is an all round product & if used correctly can put your app in a much stronger position then if you did not have this. Review collected by and hosted on G2.com. Show More Response from Lea Marrazzo of AppTweak [Editedit](https://www.g2.com/survey_responses/apptweak-review-8365305/official_response/edit) Hi Thomas, Thank you for sharing so much love with us ๐Ÿ˜ youโ€™re the best! I have shared your feedback with Lucy, Nish, Valeria & Suleika and you really did made their day. Thank you ๐Ÿ™ At AppTweak, we strive to give the best customer experience to our clients in a friendly and personalized way, providing them with the latest expert tips. Weโ€™re very happy that you could benefit from this and from the great relationship you have created with our colleagues. Also, very happy to hear that you could use AppTweak at its full potential in your company. Much love from the entire AppTweak Team ๐Ÿซถ Current UserValidated ReviewerIncentivizedSource: Seller invite ![Ilana V.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Ilana V.") IV Ilana V. Small-Business (50 or fewer emp.) 9/11/2023 "Great platform to centralise & track information + optimise metadata." 4/5 What do you like best about AppTweak? I like how easy it is to compare data and navigate from different app stores and countries. It is also a great tool to check what our competitors are doing, select the best keywords to optimise metadata and keep track of ratings and reviews. Review collected by and hosted on G2.com. What do you dislike about AppTweak? - Some "Live Search" information is not 100% accurate - I've seen different results IRL. - Keyword Research sometimes take a long time to load new keywords. - When navigating through Ratings charts, even though I select "day" or "month" as period visualisation, it always comes back to "week" if i change to another chart. Review collected by and hosted on G2.com. What problems is AppTweak solving and how is that benefiting you? Monitoring our competitors' moves and when we get featurd, spotting unusual trends in terms of ranking or ratings/reviews, optimising metadata based on high potential keywords. Review collected by and hosted on G2.com. Show More Response from Lea Marrazzo of AppTweak [Editedit](https://www.g2.com/survey_responses/apptweak-review-8590582/official_response/edit) Hi Ilana, Thank you for your review, we're very happy to hear that you're making the most of our complete set of ASO Tools! Regarding your concerns about Live Search, I would like to offer you an overview from our product team on why this might happen โ˜บ๏ธ -Live Search: The rankings can change throughout the day, some keywords/apps are more volatile than others. This can explain the difference between AppTweak's Live Search and phone results. Also, Google is personalizing its search results to the different accounts, this can also lead to different keyword rankings. Regarding Keyword Research, this might be due to multiple factors so please feel free to reach out, whenever this might happen again to you, so that we can try to help. On the Ratings charts, thank you for your feedback! It could indeed be useful to be able to save time period visualization, I will pass on this feedback to our product team, so that we can work on it ๐Ÿš€ Current UserValidated ReviewerIncentivizedSource: Seller invite ![Zhanna L.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Zhanna L.") ZL Zhanna L. Enterprise (\> 1000 emp.) 11/23/2023 "The service and tool are outstanding. A good means to work with reviews in an all-encompassing way." 5/5 What do you like best about AppTweak? The tool seems to be very convenient and useful for a comprehensive process of working with users' reviews. It offers a variety of opportunities we wouldn't otherwise be able to execute with what we have at our disposal right now. Also, the staff are amazing in how they handle cooperation with their clients. They are quick in offering solutions, solving problems, and delivering information. Review collected by and hosted on G2.com. What do you dislike about AppTweak? Can't think of any. I only had a chance to work with the reviews-processing tool, and, in that respect, all is wonderful. Review collected by and hosted on G2.com. What problems is AppTweak solving and how is that benefiting you? AppTweak are offeringa a bunch of methods to work with users' reviews that make the process fast, effective, and professional. There are also very good ways to optimize work and track KPI plus employees' performance. Review collected by and hosted on G2.com. Show More Response from Lea Marrazzo of AppTweak [Editedit](https://www.g2.com/survey_responses/apptweak-review-8914742/official_response/edit) Hi Zhanna, Thank you for your review and for sharing your โค๏ธ for AppTweak's App Reviews Manager! We're very happy to hear that you're finding App Reviews Manager a great way to manage your users' reviews and that you're having a 10/10 experience with our customer support. Validated ReviewerIncentivizedSource: Seller invite ![Iman R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Iman R.") IR Iman R. CEO Health, Wellness and Fitness Small-Business (50 or fewer emp.) 9/15/2023 "Expensive Service with NO SUPPORT" 2.5/5 What do you like best about AppTweak? For me, AppTweak is a go-to for market research due to its historical estimations of app downloads and revenue. It's also a comprehensive ASO tool. However, the same features can be found in other services that cost less. Overall, while it offers many necessary features, the pricing leaves you dissatisfied and hinders the enjoyment of this service. Review collected by and hosted on G2.com. What do you dislike about AppTweak? I had a disappointing experience with AppTweak, mainly due to the extremely poor supportโ€”I can't even say I had an experience with their support because there was none! To access download and revenue estimations I had to subscribe to the overpriced "Scale" plan, costing me a hefty $700 in total for a month. Most features in this plan were useless for my needs. In this plan, you have access to the download and revenue estimation per country. Need worldwide download and estimation data? Prepare to pay more, showcasing a profit-centric approach that disregards user needs and value. To compound the frustration, after my teammate invited me, clicking the invitation link just redirected me to the pricing page, demanding a subscription. We tried reaching out to their support four times, but alas, no response. This lack of support rendered the service unusable for us. I do understand businesses need to make money, but the current pricing strategy seems solely focused on maximizing profits, with little regard for customer satisfaction or fairness. In the realm of ASO tools, there are plenty of alternatives with much lower prices, especially for market research. So, my advice is to explore other options unless you're left with no choice! Review collected by and hosted on G2.com. What problems is AppTweak solving and how is that benefiting you? Market Research and Analysis: AppTweak provides historical estimations of app downloads and revenues, aiding in market research. Understanding an app's download trends and revenue potential over time helps in making informed decisions. App Store Optimization (ASO): AppTweak serves as a comprehensive ASO tool: Discovering what keywords provide you with downloads. Monitoring the ranks of your app and your competitors. Tracking changes in the your and competitors apps product page Review collected by and hosted on G2.com. Show More Response from Lea Marrazzo of AppTweak [Editedit](https://www.g2.com/survey_responses/apptweak-review-8621399/official_response/edit) Hi Iman, Thank you for considering AppTweak as a go-to for market research platform and a comprehensive ASO Tool. We truly appreciate this! We understand your concern with pricing and the fact that you have faced a negative experience with our support team. We are very sorry about that and we have further investigated your issue internally. We saw that indeed you reached out to us with an issue when your teammate could not invite you. We were slow to respond here and we apologize for that. We can definitely do better and we are currently changing our processes to be much more responsive and avoid such situations in the future. We also understand that the features in your Scale plan do not fit your needs. Our customer support team will shortly be in touch with you to address this issue so that we can better evaluate the situation with you and understand how we can support you better to make the most out of our platform. I would like to thank you for sharing your feedback with us, we do value customer experience and we do our best to adapt and improve our platform based on our customers' needs. 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