The app does contain all the function necessary to submit expenses. Review collected by and hosted on G2.com.
Apptricity is extremely unintuitive. Submitting expenses is not easy, and each time I feel like I need to re-learn the process. My colleagues and I all complain about how unintuitive this is, and to be honest, we dread having to submit expenses for this reason. The training guide isn't very helpful and does not seem to contain all the possible scenarios one might encounter.
The app itself is not very self-explanatory. I find I can't submit my report presumably because a piece of information is missing, but no where does it tell you what it is that is missing. You can jump all over the place never really knowing if you have completed the right steps. It needs to be made more simple. As in you complete one section, then it prompts you for each piece of information in a step by step basis. Improvements need to be made, or at the very least, a more thorough teaching guide needs to be provided. Review collected by and hosted on G2.com.
We’re sorry you’re having so much trouble and we’d like to help: email support@apptricity.com and we’ll see how we can improve your experience. Please know that you’re using one of our oldest software releases, and our updates have made our application much more intuitive and simpler to use, with more drag-and-drop functionality and fewer clicks required to build and submit reports. We hope your company will update soon. Until they do, we’re happy to help.
