i like customer service of apptivo . it is too fast Review collected by and hosted on G2.com.

every thing is good

i don't have any probelem Review collected by and hosted on G2.com.

Sharmi and all of the other agents are very helpful. All of my concerns are addressed and we can customize the entire CRM to our needs Review collected by and hosted on G2.com.

There is no customer service phone number to call Review collected by and hosted on G2.com.

Naresh was there to support me. He was very patient and knowledgeable about the Apptivo software. He identified problems and provided the right links for me to continue the process. I got a good grasp of how the mail campaign feature works. Review collected by and hosted on G2.com.

I wish it could be done in video format, so I can better visulaize Review collected by and hosted on G2.com.

We have been with Apptivo for several years now and the performance of the software has been outstanding. The entire Support Team at Apptivo is helpful, easy to reach and knowledgable. We have implemented several of the modules to best fit with our company needs as well as integrated with our other systems. With a mixture of in office and remote sales reps., Apptivo has been reliable and easy to use. Review collected by and hosted on G2.com.

The system has performed exactly how we hoped and at this time, we have no found any negatives with system. Rare in these times. Review collected by and hosted on G2.com.

We had a complex implementation. Their developers were able to help us automate highly manual processes. Also, because we have a highly customized product, we often cannot find 'off-the-shelf' How To's in their knowledge base. Apptivo's customer service team reacts quickly when we need help, both to thoroughly walk through administration processes and to solve any functionality issues when they arise. Review collected by and hosted on G2.com.

Limited deduplication capabilities often cannot identify duplicate records effectively (even with fuzzy logic enabled) so we end up with more manual data cleanup than we had expected. Review collected by and hosted on G2.com.

Modern interface, deep customizability and features, excellent support. Review collected by and hosted on G2.com.

Initial setup was not seamless (getting contacts to sync with outlook was a pain in our use case), but support worked to resolve the issue quickly. Review collected by and hosted on G2.com.

It is a completely customizable software and their tech support is amazing! It is pretty easy to set up and can sync with our Google Calendar. We use Apptivo as our main software for CRM, sending estimates, and sales pipeline. Review collected by and hosted on G2.com.

They are always doing updates to improve customization which is a good thing...but it is hard to follow and know what is new. I wish there was a forum that shows when and updates happen. The standard reports are not detailed enough so I had to create custom reports to track our sales by employee. Review collected by and hosted on G2.com.

Hands down the support I recieved from Josephine! SHe was prompt, precise, extremely helpful and determined to fix the issue I was having. There are many CRM platforms to choose from, but after the level of service I was provided today I wo'nt be looking elsewhere!

Thank you Josephine!!! Review collected by and hosted on G2.com.

Apptivo does not have the greatest backend design, but everything works and service is great. Review collected by and hosted on G2.com.

Love the easy interface of Apptivo and customer support is always top notched! Kudos to Sharmi for her excellent customer service and knowledge!! Review collected by and hosted on G2.com.

Email can be a little more robust but everything else is great! Review collected by and hosted on G2.com.

Always available, no matter what ime zone and time of day, keep up the good response. Review collected by and hosted on G2.com.

Nothing to dislike, always on hand to help! Review collected by and hosted on G2.com.