Aaron L.
AL
Aaron L.
QC Analyst
Small-Business (50 or fewer emp.)
Guest users or non-business users of the software, not included in G2 scores.
"Good CRM"
5/5
What do you like best about Apptivo?

Good for emails logging contacts all in one place and setting agendas Review collected by and hosted on G2.com.

What do you dislike about Apptivo?

Simple design does seem a little dated.. Review collected by and hosted on G2.com.

Verified User in Entertainment
UE
Verified User in Entertainment
Small-Business (50 or fewer emp.)
"Josephine the Amazing!!!"
5/5
What do you like best about Apptivo?

It is always a wonderful feeling when you reach out to customer service and you get an individual who is amazing at what they do. That was my case today with Apptivo. Naresh assisted me in accomplishing a task that has had me stalled in the waters for months. I don't know why I dind't reach out sooner. Ina matter of minutes Naresh solved my problem. Thank you so much Naresh. You were amazing and I really appreciate you!!! Review collected by and hosted on G2.com.

What do you dislike about Apptivo?

The great thing is, I can't think of anything at the moment. Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
UI
Verified User in Information Technology and Services
Mid-Market (51-1000 emp.)
"Apptivo - Good Support"
4/5
What do you like best about Apptivo?

Support experience with Apptivo has been good. They are available and helpful in answering questions, even helping out as we launched new features which were under utilized when we started out. Review collected by and hosted on G2.com.

What do you dislike about Apptivo?

Creating of custom views is not ideal. It can be hard to find the fields you want to add. Later on when you want to modify an existing view it can't be done. Instead you have to start over with a new view. Review collected by and hosted on G2.com.

Verified User in Consulting
UC
Verified User in Consulting
Mid-Market (51-1000 emp.)
"Very nice to use and quite easy"
4/5
What do you like best about Apptivo?

Very good number of integrations and compatibility Review collected by and hosted on G2.com.

What do you dislike about Apptivo?

Some functions like drag and drop are a must have and are not that available yet Review collected by and hosted on G2.com.

Verified User in Leisure, Travel & Tourism
UL
Verified User in Leisure, Travel & Tourism
Small-Business (50 or fewer emp.)
"easy to use"
4/5
What do you like best about Apptivo?

the customer service team are brilliant! Review collected by and hosted on G2.com.

What do you dislike about Apptivo?

that you cannot automatically add an opportunity to the diary, but need to add seperately Review collected by and hosted on G2.com.

Verified User in Consulting
AC
Verified User in Consulting
Small-Business (50 or fewer emp.)
"Wonderful Project Management Tool"
5/5
What do you like best about Apptivo?

We were able to customize the nomenclature and build of the individual modules to best represent our workspace and industry. There are both web and mobile-based views to allow for easy-on-the-go use the product. We have also had incredible customer service; between linking to Google forms, complex linking between platforms, and cumbersome database building, they are always responsive and helpful with our issues. Review collected by and hosted on G2.com.

What do you dislike about Apptivo?

Given the size and complexity of the database, there are time where updates do not save, despite saying it was saved, so there is a level of double check needed at this stage. Review collected by and hosted on G2.com.

Steve H.
SH
Steve H.
Owner
Small-Business (50 or fewer emp.)
"Very good follow through"
5/5
What do you like best about Apptivo?

Fairly easy to use learning more every day. Customer service is great Review collected by and hosted on G2.com.

What do you dislike about Apptivo?

Not enough videos about integrations. Linkedin, accounting, mapping. Dux-soup. I wish they had more easy to use wizards for things like the above. Review collected by and hosted on G2.com.

JS
Joann S.
Community Connections Coordinatort
Small-Business (50 or fewer emp.)
"Very Pleased"
5/5
What do you like best about Apptivo?

The application is very user friendly and easy to navigate. Review collected by and hosted on G2.com.

What do you dislike about Apptivo?

I have not experienced any downsides of the application yet. Review collected by and hosted on G2.com.

GB
Gordon B.
Small-Business (50 or fewer emp.)
"Great customer support"
4/5
What do you like best about Apptivo?

The customer support from Apptivo is fantastic. Really responsive and readily available. They solve problems quickly and really take time to make sure they have understood clearly what is required. Its a good mid cost prodcutr that works well for businesses like ours. Review collected by and hosted on G2.com.

What do you dislike about Apptivo?

One of the niggles Id say is that apptivo is a little bit too focussed on software sales - it doesnt really have the lexibility to allow me to use its full functionality for more complex sales. ie learning and development progammes which are bespoke to clients. Also the lead to contact conversion fdesnt really work for us as our leads tend to be in the form of opportunities - ie we have opportunities/leads with existing clients and our relationship is with the company more than the individual. Review collected by and hosted on G2.com.

Sachin D.
SD
Sachin D.
Manager
Small-Business (50 or fewer emp.)
"My issue has been resolved on Screen sharing. Nice support!"
5/5
What do you like best about Apptivo?

Customer support is very good like. such as the screen sharing option. Review collected by and hosted on G2.com.

What do you dislike about Apptivo?

I would appreciate if the Apptivo runs faster.. Review collected by and hosted on G2.com.