It is easy to familiarise yourself with the system, and intuitive navigation. Highly customizable.

Implementation was fast.

Whenever we need to amend records, it's easy and quick.

Backing up our data is a breeze.

Support is always available. Review collected by and hosted on G2.com.

There is a lot of documentation available, but still not enough to support development.

The separate modules (Apps) are not mirroring each other's functionality, which means one function works really well in one App, but does not work or is completely missing in another App. Review collected by and hosted on G2.com.

Apptivo is an incredibly powerful and versatile software, but with so many options and opportunities, it can be challenging to learn. Fortunately, Apptivo’s customer support has never let me down! While every agent I've interacted with has been helpful, one stands out above the rest—Kal. Their level of customer service is outstanding, and their product knowledge is truly exceptional.

Unlike most agents who can simply direct me to the right page or resource, Kal can practically navigate the system for me. Their expertise goes far beyond basic website navigation—they have an in-depth understanding of workflows and best practices for my business, making every interaction seamless and efficient. When I chat with Kal, it genuinely feels like I’m speaking to the person who designed Apptivo themselves. Their knowledge is that impressive! If anyone deserves a promotion, it's Kal. Review collected by and hosted on G2.com.

I don't really dislike anything about it, it is just a lot to learn to fully understand it. My only complaint might be because it is so in depth, that the more i learn, the more value i feel like Im gaining, but it doesnt have the same training certificates as salesforce. So i get less credit on my resume for learning apptivo compared to salesforce. But the product and customer service is awesome! Review collected by and hosted on G2.com.

Apptivo's support team are very responsive implementation, and integration went smoothly as I've reviewed the recordings. Review collected by and hosted on G2.com.

Implementation and integration occured late 2019-2020, and as our company develops some features that we need on our workflow can be provided by Apptivo causing as process double ups. Review collected by and hosted on G2.com.

two things - it's simple and fully abled ability to customize it to meet my exact needs, and the amazing support that is better than any other service I have used. They are always available, Live (not AI), knowledgeable, prompt, and very very helpful. Kal has been especially great Review collected by and hosted on G2.com.

I don't really have any dislikes about it. Been using it for years Review collected by and hosted on G2.com.

The customer service team are very friendly and helpful. I had a great experience working with Kal while navigating the Ultimate plan on Apptivo. He was incredibly helpful, responsive and friendly throughout the process. His support made a real difference and I appreciate the time and effort he took to ensure everything was clear and my system was running smoothly. Excellent service, Thank you Kal! Review collected by and hosted on G2.com.

The case management seems very complex to navigate. But people like Kal make it very easy to navigate. Review collected by and hosted on G2.com.

We have had them do several custom projects for us over the years. They are quick and very thorough. Ease of use overall and quick responses when assistance is needed. Karthick has assisted us in many projects and is fantastic to work with including intergration. Their Customer Support team is quick to respond through their CHAT feature too. Review collected by and hosted on G2.com.

They offer a lot of solutions and knowing how to use them in the best way is sometimes a lot for me. Review collected by and hosted on G2.com.

The ability to change the templates to whatever fits our business the best Review collected by and hosted on G2.com.

It does not connect with some of the other platforms we use Review collected by and hosted on G2.com.

Because it’s scalable, enabling businesses to grow and expand without worrying about infrastructure limitations. Review collected by and hosted on G2.com.

Apptivo is a great asset to my business. Review collected by and hosted on G2.com.

Ease of use and ready to send invoices quickly, Customer support is awesome. Kalay helped a ton! Review collected by and hosted on G2.com.

Can become confusing if you need something more specific. Review collected by and hosted on G2.com.

Apptivo is a comprehensive business management software that offers a wide range of features designed to streamline operations for small to medium-sized businesses. Review collected by and hosted on G2.com.

The mobile apps, while useful, may not offer the full range of features available on the desktop version. This can be a limitation for users who need to perform complex tasks on the go. Review collected by and hosted on G2.com.